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Creekside Animal Hospital
12720 South Pony Express Rd, Draper, UT 84020, United States
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En
Review №1

Staff was great! They were the only place to take my animal with an emergency even though they were booked. All other vets in town would not. They saw her right away and it was very inexpensive and the doctor was very polite and helpful!

Je
Review №2

Second time my baby Snickers has been here. Their efficient and provide a nice clean facility. I would recommend them

Ta
Review №3

I absolutely loved this location! I have a 25 year old red eared slider turtle with a prolapse. Orr explained what causes it and what he can do to fix it and suggested an xray to see if it was something she ate that caused the prolapse. Not require it. He did what i asked and then a week later i took her back in to get the stiches removed and she has been doing great since!

Ma
Review №4

Guin is amazing! She took the time to help me with my cat frequent urination. She even sent me follow up email with recommended products. My dog and cat love the veterinary care they receive at this location. :)

Sa
Review №5

I am incredibly unimpressed with the service my dog of 17 years received. Mostly because he didn’t receive one. Two hours after dropping him off we get a call saying that he needs to be picked up because he cannot be groomed. He needs to be taken to a vet to be sedated. Can you imagine? Our dog was refused grooming services because he had matted fur. So the solution was to say “sorry, can’t do it.” I wish I was exaggerating. They were rude and insensitive and I would highly encourage you to find somewhere else to take your pet.

Lo
Review №6

Dr. Orr is amazing but we have waited for a month and they would only take one of our cats for an appointment. The ferrel. She cannot do the stress without her sister. Looks like we have to take our other for no reason tomorrow. What a disappointment. Seems like this is Banfield related. Would we get better service getting different health plans? Something has to give. One of the female vets sent Juni home so stressed out she was a different cat for 10 days. We come for Dr Orr only. He is awesome. He never stresses our cats out but so hard to see. Is this a Banfield thing?

Lo
Review №7

It really pains me to write this review.I’ve been a client of Creekside Animal Hospital, (formally Bird and Exotic Animal Hospital) since 2000. I have brought my favorites, cats and dogs here. My ex-husband even brought his parrot. For years Dr. Orr ran an amazing shop. He’s an excellent vet then and now. He started with a very small spot in Midvale and was the only vet. I used to be able to call and get an appointment within a couple of days for even the most basic services up to an urgent issue. Then he moved to his current location and the level of service remain the same and the staff the same as well. In fact some of them stayed for years and I got to know them.Since everything transferred to Banfield, I don’t feel like a client I feel more like a number. They cram in as many people as they can during a days appointment. That doesn’t even include drop offs. If you need an appointment for anything considered urgent, they tell you to go to emergency. Then if you do get an appointment, it’s 1 to 2 weeks out.The reason this is difficult to write is that I believe Dr. Orr is an amazing veterinarian; kind and compassionate to both humans and animals and he has taken care of my fur-kids through the best and worst of times. And every time I go in there there’s different staff. I’m guessing they have very high turnover.I’m just sorry that it’s now run by Banfield who’s business model is money making rather than taking care of their long time clients. After 20+ years it looks like I’m going to have to find a new veterinarian. And it makes me sad.

Ja
Review №8

Spent over 1000 in bills last month for our shihtzu.They claimed he had allergies and he is still in pain and uncomfortable despite three visits. Went to another vet and they immediately diagnosed him with a skin infection.Go here if you want to overpay for poor service....

Ma
Review №9

Creekside did my pup’s neuter @ 5 months old. I loved my experience with them! They got him in quickly, compared to other Banfield Hospitals that were booked out 2 months. They walked me through everything, made me feel comfortable. They also placed his microchip. They took great care of my pup!I tried their groomer for the first time in September after having issues with my local Petco. I’m so glad I switched! I will not be taking my dog to anyone else. I can’t remember the groomer’s name, but she was so amazing! My pup has been having anxiety about grooming & she made sure to take her time with him so he had a better experience. Not to mention the fact that it cost me $20 less than Petco! He came back looking so cute, just the way I wanted. She took her time to listen to what I wanted & made it all happen! I’m so happy with everything Creekside offers!

Je
Review №10

We love this place. Dr Grover is very nice and always makes us feel well informed. I feel like they really care about the well being of our dogs.

Me
Review №11

Good pricing, and great care! My parakeet tends to not like most humans, especially strangers, but he warmed up to the staff in minutes. They were great with him! Short wait times too! Couldnt ask for anything more.

Am
Review №12

We have been coming here for 2+ years. Doctor Grover is our favorite! He takes affordable and excellent care of the dogs, while also being personable. Thanks Creekside for being awesome!

Ja
Review №13

Dr. Grover was awesome. They worked us in same day. He took the time to figure out and explain in a way that we understood what is going on with our dog.

Ha
Review №14

This is far overdue, but better late than never, right?Amazing and compassionate staff!We took our sweet boy, Dexter, for an urgent visit back in June and they found mass. From the very beginning Dr. Orr was upfront about all of our options, from the most effective to the most economical. At that time we decided to go the most economical route which was medication to help with the pain. The medication improved his quality of life for a few months and then we decided to move ahead with the exploritory surgery. Unfortunately they found that the tumor was inoperable and gave us the option to take him home for the remainder of his short life or to go the more ethical route of euthanasia. Dr. Orr and his staff were very supportive of our decision to euthanize and gave us all the time we needed to spend with him.We are forever greatful to Dr. Orr and his staff for everything they did for us during this difficult process. 10/10 would recommend to anyone.

Ci
Review №15

I just want to say that this is a great veterinarian office. Clean, professional, helpful, and very friendly. My visit was a sad one as I was putting my 12 year old German Shepherd down but they were so compassionate and gave me lots of time with him at the end. I appreciate the staff so much! I will definitely use them again one day!

An
Review №16

The service provided by this clinic is negligent and absolutely unacceptable. My fiance and I recently took her cat in for an unknown illness. They did a general exam, took blood work, and sent us on our way without explaining a single thing to us. A couple days later we received a call from them saying the blood work revealed he had a form of liver disease. They prescribed an antibiotic, told us to continue it for a week or two, and thats it. Again, no explanations for anything. We gave him the first weeks dose of antibiotics, but didnt feel comfortable returning or continuing service through Creekside because we noticed his condition worsening after starting the medication prescribed. So we went to Hunter Animal Hospital instead for another checkup and second opinion on the blood work. They did a thorough exam, explained every detail about his condition and made sure we understood everything before leaving, and gave us a proper treatment plan for his condition which has given immediate and positive results. Today I picked up another dose of the same antibiotics from Hunter Animal Hospital and found out that the first dose we received from Creekside was rotten.. literally rotten. Not only was the treatment plan Creekside gave us insufficient to fix his liver disease, but the medication they prescribed and gave to us was rancid. Please read reviews on this clinic before you take your pets in. There are much better clinics in the valley who will give your pets the treatment and care they need and deserve.

na
Review №17

We had a very pleasant experience here, I brought my sons hedgehog (Hedgie) in to be treated and I must say they are wonderful here, the staff are all so sweet and friendly, pricing is very reasonable and Dr.Bret was the best! He’s very kind, knowledgeable, gentle and an all around great doctor, I will be bringing all of our pets here from now on! 🐺🦔🐾

Mi
Review №18

Creekside Animal Hospital and Creekside All Pet Boarding is great! The Vets and Staff are awesome. The care and attention to our pets are exceptional. The prices are very reasonable. The boarding facilities and staff are terrific too. I recommend Creekside to anyone without any reservations.

Ma
Review №19

Doctor Grover is fantastic with our small dog. He performed a knee surgery on him last fall to help stop his patella slipping out of place and it’s made a world of difference for our little guy. The checkups are quick, shot administration is smooth, and the follow up post procedure is thorough. Blythe, who’s almost always there when we check in, is an amazing technician and is so good with our dog. If I could change anything about the place it’d only be the hours. 10/10 would recommend you bring your furry friends here.

Mi
Review №20

This was my first experience with a vet and I was very pleased! We have guinea pigs and not too many places do veterinary care for small animals. Their service was excellent and they were very accommodating with my schedule. Dr. Orr was very knowledgeable about my sick pig and he and his staff treated her very well. Their prices are much lower than any other exotic vet in the valley. I would highly recommend them and will only take my pigs to them for all their checkups and visits.

Ti
Review №21

Such a great and friendly staff. I brought in my pet rat (an exotic pet) they made accommodations to get my little girl in as soon as possible. I appreciate the knowledgeable doctor knowing exactly how to treat her. I would absolutely recommend taking any of your furry or not so furry friends here.

Ma
Review №22

We have been to the Creekside Animal hospital multiple times in the past year. Each time has been a positive experience. They have been amazing to work with. The staff is kind, considerate, and actually pretty funny with my pets. I also appreciate how easy it is to get an apt when I need one. I highly recommend their hospital.

Mi
Review №23

I had a great experience with Creekside. Worked with Dr. Grover to address some shedding issues that my Leopard Gecko was having. The staff were friendly and knowledgeable. My gecko is good as new. Would recommend Dr. Grover for exotic pet issues.

Ke
Review №24

This place has gone down hill so fast! We used to love coming here. The vets cared for our dogs, gave us reasonable advice and the staff was great. Now the entire visit is like going into a used car lot. They bring up every possible thing that could be wrong with your pet and tell you you need to spend hundreds of dollars on tests for things completely unrelated to what youre coming in for. The vet even told us we needed to run a biopsy on a lump that they ran a biopsy on less than 6 months ago. She no idea the test was already done and would have just charged us for another one just to make some more money.During the visit she spent the entire time trying to convince us if we didnt spend hundred of dollars on tests our relatively healthy dog was basically going to die. It was the most traumatizing scare tactic Ive ever seen. I left feeling like my dog wasnt going to make it much longer.I simply went in because my dog was having an incontinence issue. Shes had the same issue on and off for 3 years - and it usually comes when shes put on a little extra weight from my kids feeding her table scraps. Once we get her weight down, then shes usually fine. The last time it happened we took her to a different vet and they gave her medicine for it , it took a few months to bring her weight back in check and then she was good. So we were simply looking to get another prescription, but left in a complete upset after wasting over $200 in a urine test that revealed nothing (so of course we should run more tests!) and the insane price of the visit. All this to get a 10 day prescription and to be told that we needed to come back in before she was willing to prescribe more.We will never go back. I would encourage you to go somewhere else as well unless youre the kind of person who likes throwing money down the toilet and torturing your pet so they can perform tons of useless testing!

Ca
Review №25

I have been taking all my exotics and nonexotics here for years Dr. Grover and Dr. Orr have been outstanding. I trust them, they have saved and have given my family extra time with our furry family members. The times I’ve had to let family members go they have been there for us and times where they have been able to mend its been quick and caring. Thank you for caring for all our rabbits, gliders, cats and crazy rescues in between for the last 5 years. We always come in with questions and they’ve always been answered if I wasn’t sure of things or if things were unclear I’ve called. Your pets are your kids, you wouldn’t leave your Pediatrician’s office unclear would you so instead of complaining don’t leave your vet visit until it’s clear unless you don’t care because these doctors do.

Ly
Review №26

Highly Recommended...!! The Staff At Creekside Was Absolutely Wonderful From The Front Desk To The Exam Room. (Price Wasnt Bad Either) They Even Helped Me In To Their Office From The Parking Lot. They Made A Next Day Appointment For My Blue & Gold Macaws, Skipper & Duncan. Skipper Stepped Right Up On The Doctors Arm Like He Had Been Doing It His Whole Life (Which He Never Does With ANYONE). The Wait Time Was Minimal. This Facility Is Spotless! My Charges & Services Were Explained Without My Asking.I Will Be Seeing The Creekside Vet Clinic Any Time I Need Anything For My Dog Or Birds!!

Kr
Review №27

Creekside Animal Hospital is great. I needed an emergency appointment and they got me right away. The facility is beautiful. Their staff was very friendly and helpful. They took wonderful care of my dog and I was amazed at how reasonable the bill was. I am definitely going back.

Ju
Review №28

Dr. Orr saved the life of our little hen Abby just this week. He does great work at the animal sanctuary in Herriman. Theres no one else wed go to when our animals need to go under anesthesia. He has great respect for the life of an animal. Wide knowledge of care for various species. Talks you through conditions like a person so you understand whats going on. So blessed to have his expertise in keeping the animals that we love healthy.

Ma
Review №29

I had a really good experience with Dr. Grover. He explained things to me on a level I understood and helped me figure out the best treatment plan for my cat. And then when my cat pooped in the entry way, the vet tech told me not even to worry about it, that they clean it up all the time. It was nice not to be shamed for my sick cats behavior.

Ly
Review №30

We have relied on Dr. Orr for many years to care for our animals. He is so kind and gentle during appointments. His knowledge and skill set is superior. He has a wonderful ability to relate to our dog. His office is great for routine visits as well as emergency situations. We also love Creeksides Grooming and Boarding. They always do a top-notch job in caring for our canine family member.

An
Review №31

My dog needed some pain medicine and I also needed some advice on how to take care of her. I left a message with the receptionist to have Dr. Grover call me and after 3 days never received a call back. Took her to another Vet instead of waiting for him and received wonderful care.

He
Review №32

Ive been taking my dogs to Creekside Animal Hospital for the last two years. Making appointments is easy and always convenient. Whether we are visiting for routine checkups or for health concerns, Im always happy with how myself and my pets are treated. Dr. Orr has a great, calming personality. I always appreciate the care and concern he shows, and I trust his opinions.

An
Review №33

Creek side animal hospital is a very caring clinic. They are all very sweet here and I can tell that they really work hard to make it affordable for their patients and help the owners feel that they care. My experience has been positive. I will continue to bring my dogs here because they are the best. :) :)Annie Murdock

Ma
Review №34

I have a rabbit and they always take excellent care of him, and make sure my husband and I leave feeling relaxed, and make sure any concerns we have are met and explained. I love this place, their prices, and refer it to anyone I know with pets. Thank you guys! Youre amazing!

Gi
Review №35

The clinic staff was not helpful at all my Pug puppy Luna needed attention right away we called the poison Hot line and we did what they told us to winch included calling the vet and have Luna checked the next day. Called to make an appointment it was a hassle to get one had to get assertive with the receptionist finally she gave me a drop off appointment for the next day at 8:15 am. I have a wellness plan for my Pug however; not is covered they charged me 125.00 for a blood test winch I was willing to pay to make sure she did not ingest any battery acid. They said they would call to inform me of how all was when they checked her. I did not hear from them at all so I called at 3:00 pm to ask if Luna was OK and what were the findings on her blood test. They just said Luna was ready to go home so my husband and I went to pick her up and to our supersize the tech and vet staff had not completed the blood test on Luna or check her to make sure she was fine. They had her all day and did not care why she was there.They did the blood test right there and gave us the results. I was so upset because I trusted them with my pups care and they showed no respect for our concern for Lunas well being. This is not the first time I have a terrible experience with Banfield clinics they also caused the death of my beloved pug Bell back in February of this year due to the negligence of staff and I wanted to give them another chance but I will definitely not renew my plan with them for my two pugs. I opened a claim with them and am still waiting to get a phone call to discuss this new incident. May 2020 cant come soon enough. Terrible services no matter what banfield you go too.

Ro
Review №36

I just love Creekside. Their staff is so friendly and helpful. Dr. Orr is so knowledgeable about my birds of prey and is wonderful to work with. I have been going there for years and will always go there when I need a vet.

Em
Review №37

Dr Grover was so nice. Our guinea pig has been acting strange and biting his skin. Dr Grover was so gentle with him and gave him a shot for mites. Would recommend to anyone!

Ja
Review №38

Creekside is super affordable, especially if you dont have pet insurance and are one of the few that take exotic pets. However, some doctors are hit or miss. One vet told me to starve my poor lizard until he would eat his greens which made him sicker and he almost died... i visited again and had a different doctor who agreed that was an incredibly stupid idea and gave me the correct directions to help him get better. I think all the vets are competent in cats and dogs, but if you have an exotic make sure you ask for an appointment time when the specialist of your exotic is available.

Jo
Review №39

Great animal hospital. They treat exotic pets, including our Sugar Gliders. The doctor was knowledgeable and friendly and really good with our little glider when he was injured. Will definitely be going back to Creekside.

Ni
Review №40

I love this place! I cant remember his name, but the Vet that diagnosed my Chameleon with MBD was super friendly and informative. Edgar did pass on, but I definitely feel that I received as much information as I needed to help care for him until then. I will continue to go there with all of my animals!

Sh
Review №41

I came to Creekside when my regular vet was completely booked and my little dog needed to be seen urgently. I was very impressed and will now be back as a continuing customer. Beautiful facility, friendly people, good medical advice!

R
Review №42

This is a follow up to the review below. After this unfortunate incident, I received a phone call from Dr. Orr, Veterinarian and owner. He was very apologetic and assured me that this is not the norm for their facility. He stated that this occurred due to a communication and training issue with some staff and that he would be making adjustments to ensure no repeat. He also posted a response to my review. He made sure that we were refunded the over charge and offered free exams and care if either dog had an adverse reaction from the injections. I am satisfied that this was an unfortunate and very unusual situation and we will use Creekside again.We boarded two dogs for four days, 4 nights. We were quoted the cost of boarding and made arrangements for Creekside to call our groomers (Petco) to get verification of a rabies vaccination that was missing from one dogs shot record. The shot record for the other dog was complete and left with Creekside when the dogs were dropped off. We visited the facility two days before drop off to make sure all arrangements were understood. When we picked up the dogs we found that we were charged $38 more than the quoted amount. But worse, both dogs were given vaccinations that they didnt need and no attempt was made to contact us to get permission to administer those vaccinations even though they had required us to give them 4 contact numbers.. This is of great concern to us especially since one of the dogs was sick for two days after pickup.

Sc
Review №43

Big fan of Creekside Animal Hospital. The staff is super friendly and always make me feel at home. I love how clean it is in the lobby and Martin Orr, DVM couldnt be nicer and more loving to me, my kids and my dog.Thank you Creekside for always treating us great.

Je
Review №44

Wow! Dr. Grover treated my rabbit for under $100 when another vet quoted me a $400 surgery plus a $65 office visit. I appreciate professionals who know that money does not grow on trees. Thank you so much!

Ha
Review №45

My husband and I are really happy to have found this place. They where very helpful kind and patience with us and our ferret. We really recommend this place for exotic animals. And they speak Spanish so thats a plus!

Ma
Review №46

We always love leaving our Rottweiller dog, Zeus, there at Creekside Animal Boarding. They give our dog individual loving attention and make sure he feels comfortable when hes there. He has never had any bad experiences there and is not uncomfortable or traumatized in any way while there. He gets excited when we get to their front door which shows us that he likes the staff and facility and doesnt mind being left there when were gone.

Tr
Review №47

I love the vets and techs at Creekside Animal Hospital. We have always been very happy, and they are great with our pets. Our pets trust them , and so do we.

Au
Review №48

I love these guys! I love how available they are and their prices. Theyve helped us out so many times even after hours. Ive recommended them to so many people! Ive just always had a positive experience every time Ive gone.

Jo
Review №49

They are priced fairly, they offer spectacular grooming services, and loving boarding services (for those sad times I have to leave my pup). The vets are knowledgeable and gracious. I would recommend this vet office to anyone with a pet.

Na
Review №50

Terrible, the last visit was the deal breaker. My dog has anxiety and I told them this on several visits. They didnt listen to me or offer any advice other than I need to train him. They refused to treat him on the last visit because he wouldnt come out of the kennel, but they insisted on taking him away from me and sticking him there. New vet gave me an Rx for sedatives so hed be calmer and let me hold him while they drew blood and didnt insist on using a kennel. They let me hold him while we waited.

Ki
Review №51

I was very pleased with everybody at Creekside. They were very caring and helpful. We have had both our bunnies taken care of there and we are very happy with them. The location is very easy to get to and very clean.

Ja
Review №52

I was just there today with my 9 week old Holland Lop with a broken leg. They were extremely helpful and informative every step of the way and helped me with payment options. The Doctors told me all the options and the pros and cons of each. They were very gentle with my pet and even offered to watch her overnight to make sure she reacted well to her bunny cast. Thanks guys -James.

Ka
Review №53

Place was clean staff was nice I just didnt like the vet who saw my hamster. I went back at 10:30 and he literally sent me out at 10:35. He looked at my hamster and decided it was mites... he didnt ask any questions at all about bedding cage or anything that could have caused it they didnt tell me why they get them or where they come from he just put some drops on my hamsters ear and sent me out. Didnt even weigh him... medicine better work or Im gonna be annoyed because that would have been pointless to even go. Didnt feel like he had any actual care about my pet he just wanted to be in and out. Very annoying honestly.

Co
Review №54

Please do not bring your animal here for boarding or daycare. We were told they just opened their new outdoor run that had toys, space and was a decent area for a dog. That is not the case. It is a cement caged in area that isnt fit for any dog. Find another place!

Ry
Review №55

This is the best veterinary hospital Ive had the pleasure of working with! They truly care about our all our pets, we have several, and their service fees are incredibly reasonable. I absolutely recommend this clinic to everyone with pets large and small, typical and strange.(Our pets consist of 2 cats, 2 birds, and 3 snakes. Plus our dozen or so fish.)

Ru
Review №56

I have boarded my dog there several times. Each time, hes excited to go in. They offer grooming services (which weve used a couple of times - prices are comparable to other groomers). The staff there really likes the animals, which is huge. Some places, the staff seem annoyed when you drop off your pet. I like that when I come to pick him up, all I have to do is say his name (Bosco) and they know which dog. I dont have to describe him or use my last name. I have recommended them to several friends for boarding. They even accommodated my request for a bedtime cookie for him (I did provide the cookies).Their vet staff is just as nice. Weve brought in the hamsters and, although I thought their office visit price was high at the time, I keep bringing them back when they need it. And now that Ive been bit by a hamster, I think their office visit price for the little pets is fair.

La
Review №57

I just love this vet, they are very friendly, reasonably priced & very helpful. We have our pup groomed here as well & Suzanne is just the sweetest with her furry clients. We wont go anywhere else!!

Ka
Review №58

Can i first off just say what a wonderful staff they have! OMG! we have had rats for years now, and they know them by name when we come in and they know us as owners as well! AMAZING! we just brought home a new dog, which i have never had a dog in my life. And i have so many questions all the time. I know that i can just call them, obviously during business hours, and they are more than willing to answer my questions, and help me with what i need to do for not only my new little boy, but my other babies as well! I am so grateful for them, and will always bring my animals to them!

Ev
Review №59

I have been going to Dr. Orr for 5 years now. I really like him, but he isnt in the office every time I go now. They charge a TON for blood work for an exotic pet, but they do it right

Ja
Review №60

I took my bunny here for gi stasis. The vet told me she didnt look far along yet for medical intervention and just to make sure I was getting her food and water and sent me home. My bunny died a few hours later

Na
Review №61

I have had a long time vet that Ive been taking my birds to in Provo, but I havent been happy with the service, felt like I was paying for things that my birds didnt need. The Vet was unpleasant to work with as well, and I felt that she didnt really care about my bird babies.Creekside was a completely different experience. I felt like they cared about me and my pet, and Dr. Orr was knowledgeable and was great with my sick bird when I brought her in. He didnt push meds on me that she didnt need, and he answered some concerning questions of mine patiently. Im never going back to my old Vet!

An
Review №62

I have been taking my pets to Dr Orr at Creekside Animal Hospital for the past 12 years. All my animals have received exceptional care from both Dr. Orr and his staff. Appointments are made in a timely fashion, there is little to no wait time when we arrive and everyone is more than willing to spend the necessary time answering whatever questions and concerns I have.What a great practice!

Ch
Review №63

Dr. Orr has been great with our two dogs. As long as I live in Utah I will continue to come in to see him. He truly cares for the animals he sees. ;)

St
Review №64

Dr Grover saved my puppy from Parvo. He takes the time to explain treatment plans and does them as cost efficient as possible. I could not be more thrilled with the care my dog received.

Li
Review №65

I love these guys. We got a Russian Tortoise and Dr. Orr is knowledgeable with all of our new parent questions. He is always friendly to us and I love all the staff at Creekside.

Hu
Review №66

I would totally recommend these guys- our very old german shorthair had her lung collapse a few weeks ago, and unfortunately she didnt make it and we had to put her down. The vet was very, very sympathetic and didnt pressure us into an expensive treatment that ultimately wouldnt have helped our dog in the long run.They even sent us a card a few weeks later offering their condolences. Reasonably priced, well be sure to take our other pets here from now on and couldnt recommend enough.

a
Review №67

Terrible. I took my dog there last year because he had a cactus splinter in his paw. The vet said we HAD to do surgery otherwise it wouldnt come out and would get infected. They showed me that it would cost $400 for the visit and surgery, I told them I was a student and it was really tough for me to pay this. The vet insisted that it was the only way his paw would be able to heal. So, I paid the $400 and left him there. When I came back, the vet showed me the x-ray and said the splinter was still in his foot! What the hell did I pay $400 for if they couldnt even get the damn splinter out! He also has a growth on his leg, and the vet didnt even look twice at it, so I have to go to another vet and pay for surgery for the growth to be removed. Plus, somehow I ended up on their email list, have unsubscribed, and they still send me spam! I would never recommend this vet to anyone!

Cr
Review №68

The staff at creekside are so helpful and sweet. They made a very very difficult situation more manageable. We had to lay our sweet dog to rest this last week and we couldnt have asked for a better place to have helped us through this!! They explained everything before hand. Gave us as much time as we needed with her. I just cannot say enough good about this place. We received a sympathy card from them today. It felt good to know they cared enough. Thank you so much!

Mi
Review №69

Took my Yellow Lab in for a minor abrasion on his paw. The doctor was very friendly and personable. He educated me on a few things and I felt as if he was very competent in his role.

Pa
Review №70

I have enjoyed every visit Ive had taking my 2 dogs. They answer all my questions and really show concern for the well being of my dogs. I highly recommend.

Pa
Review №71

I highly recommend Creekside. My iguana needed surgery and my experience with Creekside was second to none. I learned about Dr. Orr through a reptile website and he did not disappoint. Not only is he very knowledgeable, but he also obviously cares about his animal patients. During the surgery (which occurred while I was at work), he and his staff kept me posted with text messages and pictures of my iguana. The hospital also called me after the surgery to follow up and check on how my iguana was doing with recovery. Ive been to veterinary hospitals before and none have been this attentive and communicative. I highly recommend Creekside to anyone and especially Dr. Orr if you have an iguana or other reptile.

Ta
Review №72

Dr Orr and Dr Grover were great in caring for my ferret Vernon. Vernon had some issues with his liver and pancreas and needed surgery. Dr Orr listened well to things we told him about our ferrets mannerisms and behavior, took the necessary diagnostic steps from there and let us know surgery was recommended. Once the surgery was scheduled Dr Orr assured us he had practiced hands and would take good care of our little buddy which was an added comfort. HE DID NOT DISAPPOINT. Our little buddy is happy today and running around like every ferret should. Dr Orr called us many times after the surgery to make sure the (honestly) not-so-little guy was doing well. For me, its the before-during-after attention that shows the care Dr Orr has for his patients.Having a follow up we saw Dr Grover as we were going in for an extra visit unexpectedly, just to be safe. Dr Grover was also very kind and attentive to not only our ferret but to us as well. It has been a complete circle of care from start to finish.We have confidence in Dr Grovers as it ensures our ferrets our ferrets are in the best hands the SLC valley offers. Dr Grover is knowledgable, caring and loves to learn about new treatments and procedures to prevent his saw becoming dull. We treasure him greatly.

Na
Review №73

Everyone we have meet here has been super nice. They also participate in PetAssure which is a great bonus. They are very good at reminding you to schedule appointment and sending the reminders for appointments.

Sh
Review №74

I love the vets here. They work really well with my macaw, who hates men, and yet she is good with them. Their prices are very reasonable. Love this place!!!

Ma
Review №75

Took our pet to have numerous expensive tests completed. The office never called us to tell us the results. We called multiple times over a number of days and received no information, or solution to our pets condition. I understand not being able to diagnose all illnesses I cant understand accepting payment for test and not communicating to the patient.

De
Review №76

They are always able to get us right in for emergencies and we love Creekside! Thanks for all you do! I was worried about taking our Macaw to someone other than Ronies for the love of birds but you guys impressed me! We will be bringing Judy in Soon!

Am
Review №77

Loved my experience with this company! We have a mini pig that is not so mini anymore. You guys were awesome with her. You did a great job on her nail file. So much better than the place I was forced to use, before I knew about you. Faith Ching at Chings Sanctuary referred you folks to me and I am so much happier. My pig is so much happier!Thank you for the awesome job!

Tr
Review №78

My poor naked rat had an eye infection. The meds the vet originally wanted were unavailable but they were able to give me some meds and her infection is cleaning up!! It was really bad too! The staff was super nice and loved my rats which made me more comfortable. Rats have a bad rep but these guys all loved my girls and the checkup went smoothly because the vet really knew how to handle them! The price was a little high but that is ONLY because I took 4 rats in at a time AND because I did that they gave me a bit of a discount. I knew what the price would look like going in as well because I ASKED. People who complain about them only wanting money obviously went in hoping for charity. Thank you Creekside for being amazing!

Ma
Review №79

We took our beloved guinea pig to Creekside. They took great care of her, and made us feel at ease. Their price was very reasonable.

Er
Review №80

We took our ferret to see Dr. Orr. We suspected that he has insulinoma from his symptoms and after an exam with Dr. Orr, he suspected the same thing. He said that our ferret didnt look too far progressed at that time and he told us what to watch for and bring him in for a re-check when the symptoms progress. I really appreciate the fact that he didnt try to push blood work and other tests on us right away, just so the clinic could make extra money. You dont find that too often in a vet hospital. The staff was really great too. They called a few times to check on our ferret, which really made us feel like they cared. We are watching our ferret and we will definitely take him back to Creekside Animal Hospital to see Dr. Orr when his symptoms progress. Thanks Creekside!

JC
Review №81

Friendly staff and great vets. They love my yorkie!

Am
Review №82

I brought in my dog into them because he was having stomach troubles. He was really sick, shaky, and miserable. He is also scared of going to the vet, so he was nervous.When the vet tech came in to take his temperature and ask questions she sat on the floor with him instead of moving him to the table. When Dr. Grover came in he sat on the floor as well, and called my dog Ace over to him. He was so careful while examining him, spoke softly to him, and pet him while doing his exam.It was so kind of them to take into account my dogs discomfort and put him at ease. They really seemed to care about my pug, and the medicine they gave me worked just like they said it would. I WILL be going back for any of my pets needs.

Da
Review №83

We recently changed Vets after searching for and visiting Vets in the area, but hadnt taken our 3 cats to Creekside yet.Our youngest cat, Lucy developed an itch that left the skin and hair on her nose and chin a brown color and seemed to get worse. We took her in and found she had an hereditary problem, given medication and it cleared up.We experienced a very professional staff and Vet, and will be bringing our other two older cats Angel and Gracie in soon for their shots, etc.

Re
Review №84

My dog seemed more relaxed than other animal hospitals we have been to. The meds they gave me for my dog, cured his ear infection. They are more affordable than other places and seem to really care about both owners and pets.

Ni
Review №85

I took my dog here not knowing why he was in pain. The doctor didnt ask questions to pinpoint the problem and I didnt feel like the doctor cared about my dog. I took my dog elsewhere and they pinpointed the problem without seeing him.

wh
Review №86

I love going to Creek side cuz they have always been so friendly and take great care of my guinea pig brownie every time I have taken her in to get checked out when she is sick and even when I take her in to get her nails trimmed cuz she is still really young so I cant do it myself, I am extremely glad that I have an affordable exotic vet nearby.😁

P.
Review №87

Dr. Orr has been our family vet for years. He has done multiple complicated surgeries on our pets. Sadly, over time, we have also lost a beloved dog, Buddy, and cat, Tod. They made the process as easy on our family as possible. For my cat, they even stayed open a bit later so we could spend more time together.We also have other rescue dogs and cats. One is an F1 savannah, who is difficult to take to the vet, and he has done amazing with him! Dr. Orr even helped me find a solution when we were moving last year (only about 20 minutes, but to our Savannah, it may as well been to China) to ensure that wet could safely move him with the least amount of stress.I really cant say enough about how great Dr. Orr is. Dr. Grover is also wonderful, too. Their staff is kind and always helpful.Highly recommend after years of exclusively using this vet.Also, they recently merged with Banfield, so a great alternative to the vets available in the PetSmart stores, in my opinion.

Li
Review №88

Kind professional peopleWe love Dr raidman and our many pets are treated wellLove boarding there as docs near if they need

Ch
Review №89

Yes, they see most exotic animals - including ferrets! We loved our doctor and they treat our ferrets with love and respect, even though our little fuzzbutt left a present for him in the corner!

Cr
Review №90

Took in our Ferrets, the vet was very knowledgeable and kind. Will definitely be back if needs arise

Pa
Review №91

When looking for an animal doctor, it is important to find one who is as knowledgeable as possible and experienced in treating a wide variety of animals and an even wider variety of conditions. In addition, you want a doctor who loves what he or she does, and has great compassion for the animal he or she is treating. Dr. Martin Orr, DVM is such a doctor.Dr. Orr shows great compassion and empathy for each animal he treats, in such a way that it is readily apparent that he loves what he is doing. His patients respond by trusting him to treat them with respect and compassion, important in dealing with animals as respect and trust result in faster and more effective treatment and resultant healing. Dr. Orr is also a skilled diagnostician, one of the most important traits for a true healer like him.Dr. Orr is extremely well educated and experienced, whose overall confidence and abilities far surpass those of his peers. Dr. Orr especially embraces new and more effective treatment options, unlike other vets who tend to stick to the old ways.” One of the many new and effective tools Dr. Orr utilizes in his hospital is a high-tech diode laser for surgical and therapy procedures.The therapy laser is incredible in its ability to heal profoundly difficult to resolve conditions. A friend had a golden retriever eight years of age, which sustained a spinal injury and had not walked for almost one year. After a short 15 minute treatment from Dr. Orr with his therapy laser, the dock initially struggled to his feet and then within five minutes was jumping and bounding all over the room - it was like a miracle!Many veterinary doctors use lasers; Dr. Orr knows how to use them to the greatest extent of their abilities. A friend recently purchased a Savanna cat; these cats grow to be almost 40 pounds and have long claws that require removal before they grow large. Dr. Orr has a proprietary way of removing the claws with his laser so that the cat does not even realize that they are missing. After the procedure, the cat was behaving as if nothing had happened - the only difference being his owner could pick him up without fear of injury from the cat’s claws.Our dog Molly is an 18-year-old Parson Russell Terrier. A couple of months ago, we accidentally left her in the backyard from late at night until the morning. As Molly is very hard of hearing and her eyesight is failing she eventually became disoriented, laying down underneath the grapevines, apparently thinking that she was at the end of her life and was being discarded by her family.When we found Molly, she was shaking all over and moaning with each breath, as well as not eating or drinking. The next morning, we called Dr. Orr and he instructed us to bring Molly into the hospital immediately, where he and hospital personnel proceeded to treat her. Although the cause of her medical condition was not immediately apparent, Molly stayed overnight at the hospital and was well enough to return home the next day. Dr. Orr’s extensive experience, along with many medical tests, correctly diagnosed Molly’s condition as related to a massive panic attack. Dr. Orr brought Molly back from the brink, and she is still very healthy and happy, and very engaged with her family!Dr. Orr not only understood what had happened to Molly, but also was very compassionate and understanding regarding our concerns. We were so grateful for Dr. Orr for the excellent care he and his hospital have always provided for our Molly!If you are searching for a well-educated, competent, highly trained veterinarian who absolutely loves animals and treats patients and owners alike with deep compassion and respect, then Dr. Orr should be your veterinarian. He is very personable as well, and treats his customers like good friends. In addition, Dr. Orrs charges are minimal compared to some of the other animal hospitals in the valley.If you make Dr. Martin Orr your veterinarian, you will not be disappointed!

Tr
Review №92

We have loved having a place to take our Love Bird BOBO. When he was sick, they were great and now we use them for boarding when we are out of town. We are very happy we found Creekside Animal Hospital!

Ja
Review №93

Creekside is my vet and kennel. I appreciate the care they have given to my cat and dog. The staff is friendly and caring to my pets.

Ca
Review №94

Creekside saved our new family pet. My daughters saved for a Juliana pig as a pet due to extreme allergies. When the neutering went wrong at another clinic, Dr. Orr immediately fixed the problem which required surgery and a weekend stay. They kept us updated daily on our pets progress and went over all concerns with us. They continued to check on our pet daily after bringing him home. I think they were very generous with pricing!! I believe they went above and beyond and for that they have won our business for as long as we own pets.

Me
Review №95

I bring both my cat and my dog here. They offer great services and are good with the animals. I live in West Jordan and will drive all the way to Draper to bring my animals.

Ca
Review №96

Theyre always able to squeeze me in any time I need an appointment. Everyone is nice and helpful!

Ka
Review №97

Ive brought my pocket pets here twice, and the facility is very clean and has a nice calm atmosphere to it. Ive had two different technicians- the first said she was brand new and was nervous handling my pet and it bit her, but the second was this awesome guy who handled my pet like the dog whisperer or something. :) The doctor seems very knowledgeable, however I will note that I feel a bit rushed with him and he is less personable than the awesome technicians who seem to take delight in my animals (even though they seen tons all day). Pocket pet rates are in the $50s for a consultation/exam, and medicines tend to cost about $20.00. Ive always had a nice expereince wtih the front desk folks which can be rare in medical places.

As
Review №98

I take my dogs here for everything, they have always given them the best care!!

Al
Review №99

I love this place. I take my rabbits here.

Do
Review №100

We love to take our pets to Creekside. Gunner, our pig and Ace our Great Pyrenees, love the attention, the care and we love how they are groomed and get a great Vet visit while they are there.

Information
3 Photos
100 Comments
4.2 Rating
  • Address:12720 South Pony Express Rd, Draper, UT 84020, United States
  • Site:https://www.banfield.com/veterinarians/ut/draper/crk
  • Phone:+1 801-565-1263
Categories
  • Emergency veterinarian service
  • Animal hospital
  • Veterinarian
Working hours
  • Monday:Closed
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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