Ebay is a joke, banned me for no reason at all. I dont even use my account but when I tried to log in to purchase an item it told me I was suspended for violating terms. When I spoke to an agent named Angela, she advised she could not lift the suspension nor could she tell me why it was suspended. You ban an account with ZERO purchases and sales. What a joke, Amazon will out do ya soon here.

I am a resident of vista the apartments across from ebay. i was walking my dog and a security lady from ebay named victoria was following me close to my apartment complex and was harrassing me. if this happens again, i am going to sue ebay company.

Ebay Was Great My packages 3 to 5 days But Is Faster Shipping. To Ebay From Ebay user

I love purchasing things on eBay, its very easy and you can find practically any thing on eBay. I use it mostly for aftermarket car parts, phone cases & phone chargers. Great service.

When jobs are outsourced to God knows where, the CARE in Customer Care goes away. These people are not nice, script readers, whose job is to ICE YOU. ie frustrate you to the point that you just simply give up. Not to mention they offer no actual help. Furthermore, eBay ALWAYS makes sure it gets its money and I mean ALWAYS (Not unlike the mafia or cartels) But when the time comes to give money back to its rightful person, you are put into an endless circle of frustration. Again, where you get so demoralized you just give up. THIS is eBay in 2021.Another tech giant who gets to monitor and record us, but who monitors them?

My brother works here and he loves it! They have an amazing campus and they really take care of their people.

Ebay Manage Payment Team Member stole money from my account while i was on the phone with him, I called and spoke with a supervisor from other department for 2 hours and the guy does not want to accept the member, ebay you are getting worse each day and ruin people bisiness

This place isnt out of business yet?

Our company, SOARR, has partnered with ebay Motors to work on expanding the commercial truck category. While I was in Salt Lake City for meetings at their customer support center I told them I had my family with me. They invited my wife and 11 year old daughter to come in and take a tour (of the place that she bought her mermaid tail from). Can I just say that Derin Pack and the team at ebay Motors are not only professional, knowledgeable and extremely dedicated to what they do, but hospitable and authentic.We had great business meetings and are looking forward to working with them... and my daughter had an experience that she will not soon forget. Thanks ebay!

I truly appreciate the effort eBay puts into their customer service. It’s by far the best consumer centric approach of ANY of the online selling platforms. Today I had a pleasant experience with a young individual named Reign. She pushed all the right buttons as she guided me through the issue I was having. 5 minutes after I called I was 100% satisfied with the outcome provided to me by the representative. Thanks for keeping it real and in America!

My wife (a mother of four young boys) recently purchased a Nintendo switch lite on eBay. It took weeks to arrive due to COVID and when the package came, it was folded up paper. She ordered it for our son, a failed attempt to make being isolated from everyone in his life on his birthday better. Frantic, I reached out to eBay thinking they would help me. Surely a company like eBay wasn’t going to let such blatant fraud happen. I opened a claim, contacted the seller (who is no longer a seller on your site) and waited for my refund. The rep told me the seller had 30 days and I had to wait. I called the day after and the rep told me the case was closed but she would have the fraud department call me. They never did. With all that is going on, trying to work, take care of my kids and survive, I was finally able to request a call again today. (It is not easy to get a hold of a rep) Although the rep was very polite, he said the claim is closed and I had missed it by one day. I escalated the call and a supervisor got on. After being on the phone for an hour and a half at this point, he told me exceptions can be made but not for me. I asked him to do something, to please try and he refused.eBay benefited from a crime being committed, took advantage of the current pandemic situation, purposefully made it difficult for me to reach the company and then refused to help me. I put trust in ebay and it was clearly misplaced.I want you to know that I may be only one person, but this seller was a pro and has done it multiple times. I don’t want this to happen to anyone else and feel it would be wrong not to tell as many people as I can, on as many platforms as possible to reach as many people as I can so they avoid buying on eBay. In these uncertain times, I think it’s important for the little guys to look out for each other, I wish business like eBay felt the same.

Ebay has the worst customer service ever. I bought an item that was returned to the seller and I didnt receive it. The seller told me to order another one and he would refund me for the one I didnt receive. But he didnt refund me and I cant do anything because the ebay website shows the item has been delivered and I cant request the refund. And there is no way I can contact the Ebay.

I love eBay!!! What a wonderful place!! Welcoming people, who honestly care!! EBay is helping the small business have a bigger audience and a world wide presence! They also help in their local community with charities and fundraisers! This month alone they have donated money to pride, and walked in the local pride parade!!!

Ive worked here for almost 18 years now (at a previous location and then this one) which probably speaks more to my satisfaction than a review possibly can. Some of the best benefits, perks, and teammates you could hope for.

I use eBay quite often to buy and sell items. But with all of the jobs that I have ever had in my life this is easily my favorite. This employer take such great care of its employees that its hard to not like your job here. I always recommend people come to eBay to apply because no matter what your background is you will not regret working for eBay

Friend invited us to a Ebay event. Was super fun and my kid LOVED it. Very family friendly company. Was impressed.

I get great buys and service from sellers. The eBay staff is always friendly, fast and accurate. Ive only had to call a couple of times & the service was excellent !!!

Do not trust all sellers on eBay. Look very closely at the sellers feedback score before buying. If there are negatives on feedback consider looking at a different seller.Cell phones are critical to most peoples lives. The phones that are sold by a third party like eBay are seldom truly new. These eBay phones are rejected phones that were in a flood, defective and returned to the carrier, floor models or comes from another country. Most of these sellers will claim their phones are new. They are not new. NEVER buy a cell phone from eBay when you need to have a good phone now. The money you might save is only compared to your valuable time in learning if the phone is not a lemon. There is no guarantee that you are not wasting your time. Dont take chances with your time.Many sellers on eBay will lie (or neglect this detail in hopes of making a profit on a cheap acquisition) about the condition of a cell phone. Do not waste your time with eBay and cell phones. Go to a reputable store, like Walmart, to buy a reliable phone.

EBay is an evolving eCommerce site and my company has evolved with it for over 20 years. I make a wonderful living from it by providing a great & honest buying experience for others.KnoxSellers

Ebay is not far from my home and is an asset to the community as well as sellers on Ebay like myself. This company has evolved to meet the needs of both buyers and sellers and is continually improving on ways to make the buying and selling experience better and better. I make my living on Ebay selling...and I am grateful how Ebay has changed my life for the better. Thank you.

Its a great place to work. Decent pay and great benefits. Its the first call center type job where Ive felt like I make a decent living.

Their fees have increased to not make it worth the audience reach. They have a poor policy in place for both buyers and sellers. They don’t implement any sort of real buyer accountability and if you’re accepting through PayPal then you get double screwed. This company has turned greedy and as a result will either die out or be forced to lower their fees to something more reasonable.

It was lots of fun

EBay has created monsters with their buyers protection! Dont get me wrong, its great theres protection, but I wish there was better protection for sellers. Im tired of having to deal with scammers on a regular basis. Or people who cancel their order within moments of winning an auction! Im actively looking for better places to sell because this is just getting ridiculous!

EBay buyers from China or out of us. You have to wait 45 days to get your money for a not shipped and seller does not answer eBay or buyer emails. After 19 years on eBay I am done with a company that protects phony seller and screws the eBay buyer who wants a refund. 45 day wait.are they the worst.yes

Horrible customer service.. They suspended my account for a week because a potential buyer messaged me their phone number (like it was fault) and now they suspended my account for good because my sister in law who lives with me opened an account,it makes zero sense.. will not recommend being a seller on eBay to anyone..beyond disgusted

Good company all around. Great company if you get hired onto the right team.

This is a main Branch of E-Bay and you should see the work environment. It is like working for Google. Everything is so clean and people are laid back. They really take care of the employees.

You could start by removing the ill-deserved negative feedback. You could hire people who speak English. Also, you could not have me on hold for twenty minutes doing absolutely nothing.

Ebay can go to hell! I sold an item and at no point were the sellers fees disclosed. Im sure they were under their fine print, but thats intentional because NO ONE would list with them. Theyll never get another cent from me.

EBay caters to Buyers, not Sellers, although it is the Seller that pays all the fees associated with a transaction. Buyers can leave negative feedback. Sellers can only leave positive feedback. If a Buyer leaves untruthful, unfair or misleading negative feedback about a Seller, I was just informed that eBay will not remove it if it is how the Buyer perceives it. There are people who also believe that there are zombies walking the earth and that the moon is made of cheese. eBay supports these Buyers perceptions, as well as whatever misinformation they place on a Sellers feedback. eBay so big now (thanks to Sellers) that they dont give a rip if you choose another platform, and their Seller Protection information placed on their site is untruthful, unfair and misleading. Let the Seller beware. Try Amazon.

I had to call because a listing did not post with the photographs I uploaded. The lady on the phone had zero knowledge of how to fix my problem, no desire to try to help me in any way, and she didn’t even connect me with their technical support, she told me to have a good day and hung up on me. This is pretty pathetic service for such a huge company.

Wont accept any credit cards for some reason. Part of me thinks its because someone sent me a damaged item and wouldnt refund the money so I disputed the charge, now ebay is a huge pain in the rear

Great place to work. Empowering customer care agents to give the best service in the world

So because Im Republican Im not allowed to buy or engage in Commerce with PayPal or eBay thanks...

Good facilities, has a gift shop on the first floor and a cafeteria. Very close to the frontrunner station as well. Overall I would recommend working here.

The seller of a product offered me 15 Euros to change my review, and ebay, very stupidly, and amazingly, decided to stand with him and deleted my review. Now I know how sellers on ebay got 99.7% positive review, and I know why people believe more in Amazon.

The campus is cool. Buying and selling on eBay is the way to go!

Have some very unreasonable policies and seem to favor buyers and sellers that make eBay the most of the money..I have been scammed several times and somehow I never seek to get help.

EBay is a TERRIBLE company! I am eligible to list 50 items a month for free. Their website messed up and switched over several of my listings that were scheduled out to be listed a few days later and were listed that same day! I called support and they told me I had to end the listings and re-list them so I did. This ate away at my 50 free credits I am given each month. I was told that they would credit my account so I could list more items for free and they didnt do this. I am now on the phone with eBay and they are telling me I am not eligible for any more free listings even though I have not listed 50 items now! I should add that it took me almost 40 minutes to get a hold of someone at eBay regarding this issue. Ebay are thiefs, they dont care about their sellers and they charge you an arm and a leg to sell. If you buy wholesale and resell on eBay the profit margins arent 10% and they charge you a 10% selling fee + a $0.30 listing fee per item after your first 50 free listings! AVOID EBAY LIKE THE PLAGUE!

I love these guys, my company does a ton of business with eBay and eBay is always there to help. 5 STAR service!!! I have spoken with many representatives throughout my eCommerce career but Lisa and Christina are absolute stars of the show. I wanted to thank eBay and everyone that is a part of this organization.

Poor customer service has convinced me to close up shop here!You protect the criminal sellers while sticking it to the Real Customer!

EBay is becoming a joke of a marketplace. Buyers abuse the return policy, literally all they have to do is open a return as not as described or defective and there is nothing a seller can do to challenge it. They do not have to provide a photo or documentation of anything. Shipping charges both ways and you often end up loosing money on the item. eBay reps are clueless and cant explain to me why I have to prove they are abusing a policy by getting them to admit the item is fine as opposed to them showing even an ounce of documentation that there is an issue with the items. Need to clean up there system or continue to watch there market share fall. As a seller I have taken to other channels to make sales (they have doubled), eBay wont be seeing any of that profit though.

Good luck with any sort of resolution, they allow sellers to post used stuff as new and when you try to show proof with 20+photos and they dont care. Id gladly ship them the item an have them try to tell me its new. Welp so much for doing business with you.

EBay is a horrible company that has policies that promote fraudulent and illegal activity.A buyer living in New York is one of the individuals that eBay personally helped scam a seller of $2,000 worth of goods. Despite picture evidence, mismatched weights on return and other fraudulent activity carried out by by the buyer, eBay still sided with the buyer.I advise everyone to not use eBay as a means to sell your products. If a buyer decides to dump out the contents of a box fill it with junk and claim they didnt receive what they paid for, eBay will allow that person to keep the product and the money they paid for it.

Awesome office. Great place to work.

Great company and their customer service is of the next level

Undoubtedly, this is the best place to buy and sell your items and meet people in good negotiations of sale and purchase online.I recommend that eBay always pay with PayPal.

Good place to work. Great pay and they treat their employees good

Best place to work ever.

Worst co. Ever dealt with!They will give you the run around for any return or refund.You cant ever understand their customer service employees

Cares more about buyers than sellers. Makes all their money from sellers but never looks out for them. This company needs to check themselves.

EBay doesnt sell goods, youre buying from independent sellers. You can get unbeatable deals and personalized service, but you might have to exchange messages with seller. If you immediately open an eBay claim before messaging seller, it is still seller resolving your problem, except now the money you paid is temporarily deducted from sellers PayPal, so seller is essentially unpaid (even though you have spent money), and may not feel quite as helpful. Usually youll get a generous resolution if you just contact seller directly. Messages through ebay are saved in sales record, so they can be held to their word. If not happy, THEN open a claim.

Working at eBay is horrible. Too much stress and pressure to hit metrics. That they tell you in training wont be held against as much as they are. Serious lack of leadership on the weekends. If you get the shaft and have to work a weekend and need help, good luck with that. Ebay just doesnt seem to care about employees, like they used too. They was change up of upper management and things went to hell, the stress went up as well as dreading going to work. Best decision I made was to quit.

3rd time Ive had a buyer purchase something via buy it now and then demand a refund for accidental purchase and eBay still charges me the listing fee plus the final sale fees.If you ever need to contact eBay for issues such as these the representatives are very condescending. In my experience today the representative failed to give me her name AND at one point she was SHOUTING over me.Once these final transactions are complete and the money is settled in eBays favor I will take my business elsewhere.In 2012 when I started selling on eBay it was a very different environment. I felt privileged to sell on eBay. But now I feel burdened to do my business with eBay. Something happened over the last year and a half where eBay feels the need to turn their back on sellers. Very disloyal to users who like myself have maintained 100% positive feedback for almost 5 full years.Maybe Ill try selling on Amazon or just stick to local ads.

Forget Ebay, Stick with Amazon. The level of customer service is not even comparable. They have a seller who is selling goods as New in Box and instead is sending them Refurbished. I furnish proof. The product is defective. If the product does not have 1 year warranty from Apple, it is not new in box. The seller is still permitted to sell. Ebay does nothing to assist. The customer service person Diane in appeals is rude. It is my error for shopping with them.

I work here and its awesome great benefits

OK, Im biased on this one. Ive worked here 10 years and have never regretted coming into work once.This new location is a joy to come to and everyone that works here is a joy to be around.Im an eBay fan boy through and through!!!

Worst company to return anything. I will not be buying or selling any more. I will go to Amazon where policies are easier to deal with.

Customer service lines are always down. I have 2 random charges on my account with no orders or purchases If they are to approve my account there should only be one and it should be refunded as quickly as you charged it.

Great place to work. Amazing people and amazing benefits.

Its high efficiency company in the world. Good coordination.

If I could rate lower I would. Its sad that Ill no longer be doing buisness with ebay. They dont care about customer concerns, or customer issues, and when sellers dont come through on a sale they are not held accountable. This sad way to do buisness, but I guess when they are making money it doesnt matter.

Remote area, cool place, lots of extra stuff like a soccer field and cool stuff as employee perks

I drive for Uber and pick up eBay workers all the time and they all say they enjoy it there and the company.

For the cost of service items arrive late all the time.

Amazing site. Def recommend

Cool company.. great facilities

Here for Summer nights 2018. Had a blast...

Most ethical corporate entity Ive event interacted with

Please do your self a favor sell on let go or offer up. ebay has become a joke. they dont care about buyers or sellers anymore. one of many hour plus calls touring over seas call centers. this is the last straw. now social media is the only outlet to fix things.

Everyone is so friendly! I love it here!

The company band my Subnet address to keep me from making another registered account solely because I put in a different name then my birth name I called to resolve the issue and because I could not replicate the name that I used to create the account they would not allow me to have any access to the account nor make a new account or anyone in my Subnet to be able to do so in case that I might be me that would make the account makes absolutely no sense to me its bad business practice its a lack of respect to their customers. Even after I asked them to change my name on my account back to my regular name they refused to do so and left me absolutely no Avenue of approach to reconstitute the account when the account was created there was no indication that the name on the account is any different than the username to sign into the site and the name that I suggest or used was in accordance to that approach and their lack of faith in ability to remedy the situation has spurred me to leave this review here for people to be wary of the site and their ability to cancel your account for apparently little reason so if you have a dispute with them for anything be careful of this legal loophole

Ebay has the rudest and most entitled customer service reps I have ever dealt with. I have called twice to get information on funds being held on a sale I made. Both times the reps were condescending and rude. The Ebay management needs to teach their employees a thing or two about customer service. Its no wonder people are jumping ship to alternative sites for buying and selling goods. I was a dedicated Ebay buyer/seller since 2009, WAS. I dont have time to deal with this level of bad customer service.

Ebay is a thief. Dont but or sell anything on eBay. They screwed me over as seller so many times. Someone messaged me about picking up an item and they restricted my account and charged me 10% for it with no proof that it was sold. I still have the item listed for sale. Shipped an item through ebay with buyer claiming it never got delivered they take money from me plus shipping costs. They are big THIEFS. Avoid at all cost and buy somewhere else

Very friendly employees.

I work there. I get good pay and great benefits.

EBay has to he worst seller support Ive seen. They always accept the buyers reports even if your tracking shows it was received. I have list several hundreds of dollars because if them and their poor service

Ebay is great. Love this company. Its always fun to shop on Ebay and super easy on my phone. I literally shop on Ebay while my wife tries on clothes at brick and mortar stores.

Ebay is just a great place.

Best job I could ever ask for!

Its the best place Ive ever worked for

Great place to work. Highly recommend.

Love the support they provide for small businesses

I just wanna an a know what’s the name of the restaurant Inside of this eBay location

Worst people to work with to fix a system glitch . Ebay was sending my items to a random zip code but would not fix the issue and just kept telling me i put in the zip code but it was every other week it would change the shipping zip. save your money go with anyone else they are the worst company ever.

Ebay sent me a label to send back an item to the seller that was damaged heavily by the post office. My employee takes the package the post office, they put 1lbs on the label when it weighed like 10... Post office said no no no.... Finally I find Ebays phone number and they tell me, oh sorry you passed the 10 days we give you to mail it back? UHHMMMMMM ive had this less than 30 days, 10 of the days were in transit, another 5 was your dispute process.... The seller doesnt seem to communicate, so I have device I paid $375 for which is basically a paperweight. Is this ethical? I reported this right away. You sent me a label that was basically ripping off the post office, whos fault is that? So I am suppose to just accept this? I did what I was suppose to do in the 10 days, with what little time I have, HENCE WHY I BUY EVERYTHING ONLINE TO BEGIN WITH! Then you cant help me? So I will literally find every piece of media till my voice is heard. THIS IS UNETHICAL!April 18th 2018 - Had to return 2 items on Ebay, same thing label gets rejected by the post office on both.

Worst customer service ever hell has better service. the ebay system is dirty and will cheat you as much as possible.

I think this company is to bad to buy anything. Because I buy something and never get it, no costumer supportNo costumer service respond.

I use eBay to shop and compare prices. Ive bought from the site and been happy.

The WORST place to sell on the internet. Every single item Ive tried to sell on here has been purchased by a scammer. And eBay MAKES YOU PAY EXTRA to sell to the non-scammer bidders if a scammer won the auction. Total BS.

Very modern, spacious and energy efficient office building.

EBay has the absolute WORST customer service ever for both buyers AND sellers. Any time there is ANY issue they give you the run around and wont do anything to help. As a seller, I had an instance where an empty package was returned, eBay still credited back the buyer and I had to make a complaint on the BBB to get my account credited. I mean I was out of money AND my merchandise, but they werent going to refund me. As a buyer, I recently had my account hacked and called immediately when I noticed to report a transaction. Instead of just canceling the transaction and being done with it, they give you a whole run around. They did an investigation that showed I was indeed hacked and put notes to my account and said I would not be responsible. Roll around to today and I have an unpaid item case opened on me for that item. I contact ebay again and spent at least an hour on the phone being transferred ultimately getting nowhere other than getting a big headache and more work. How you ask? Well Im also a seller and one of the reps sent some email for unauthorized account use and removed THIRTY-ONE of my listings. This wasnt even discussed in any way, shape or form. My only issue was with the item that was purchased. So I had to go back to relist those items myself. I requested some sort of credit to my seller account for the headaches THEY caused and they refused. Its also pretty crappy that sellers are only allowed to leave positive feedback, yet buyers can leave false feedback. I have a good rating as a seller, however, I had one buyer threatening me using feedback if I didnt do this that or the other, which is a clear violation in eBays terms. Guess what?! Ebay didnt honor their terms - then again they never do. I used to absolutely love ebay, but now, this company is garbage. They dont care about customer service at all and thats on both ends. If you can find somewhere else to go, youd be better off than dealing with this crooked company.

Great place to work and do business

Love working here! 6 years and counting.

Interviews was extremely unprofessional and filled with constant scheduling changes and tardiness on hiring manager and CFO. I learned that ebay was struggling outside of North America and Germany. The growth is stagnant and they are struggling to survive in markets outside of North America. Expect invasive personal questions and improper behavior in the interviews.

Yep, don’t wanna hire the disabled guy with the college degree. I get it.

My brother he works in this place and he loves it

EBay is a joke. No return listings and all a buyer has to do is claim not as described. Customer service regurgitates the same lines off their screen and suggests I get proof the buyer is abusing the system. Why dont you start requiring a buyer to provide even an ounce of evidence that something is not as described instead of letting a computer to auto accept.

Because its the best place to work .... Ever!!!!!