I find Wignall to be a very good basic pet care clinic and hospital. The big thing for me is that they are full service and care about my dogs. They are also not afraid to refer you elsewhere when the care requires specialization. If I had one complaint, it is the cost of simple services. I do not however find the costs to be outrageous, just a bit more than others. Boarding services are awesome, vets and staff are caring, and I find them to go out of their way when helping with information.

I am very grateful that Wignall was willing to take my pet on as a new patient with short notice, particularly since many neighboring animal hospitals are operating at capacity with no openings for new patients.My pet needed urgent treatment and Wignall reached out to extend both comprehensive and compassionate care, immediately. I found the pet treatment plan offered, fostered partnering between pet owner and attending veterinarian (Dr Cringan), keeping up the likelihood of a positive outcome.

The entire staff at Wignall is friendly, courteous and professional. They care about your pets and you. They are helpful in making tough decisions and are sympathetic when an owner loses an animal family member.

We recently had to bring Buddy in for a final visit to Wignalls Animal Hospital. Although we knew that the condition that he had would ultimately be his last, the staff and Dr Thompson were awesome. They helped us through the difficult diagnosis and process. The treatment that he was given during this trying time was second to none. They were extraordinary in the means to prolong his life as long as was humanely possible. In the end the care and love they showed for Buddy will never be forgotten! See you around pal!!

I rescued a dog, and Wignall does everything in my boys best interest. They follow up all the time. I wouldnt trust anyone else with my little boy.

My golden retriever Melodi drags me into daycare/boarding at Wignall. She loves it! When she gets home from daycare she is exhausted after playing with her friends all day. Cant say enough about the staff - they are kind, professional and so sweet to all of our fur babies. Highly recommend!

It is a pleasure to know when we have to leave our wonderful dog Beau that he is in great hands. Peace of mind when we are on vacation to know a most important family member is in great hands.

Terrible care. Brought my dog in to be checked for an issue, she came out limping. When pressed for information we were given inconsistent information and that she somehow fell off the exam table. So you’re leaving an animal on a tall surface alone?? When my dog was dying from terminal cancer and was trying to ensure she wasn’t in too much pain they made me jump through hoops. They cared more about her liver levels, not even important at that stage in her illness, they were passive aggressive/rude because I went to an emergency vet, basically accused me of abusing pain medications for myDog. My family has gone to this vet for a long time, will be switching all of their care from this. It is really disappointing to see the decline in quality veterinary care.

DO NOT USE THIS AS YOU ANIMAL HOSPITAL, we had been taking our dog there since she as born ( shes is 8 now) and slowly the service started to worsen. Recently scheduled a standard nail trim and rabbis shot. When I went it with the doctor I was then attacked with other things she needed and was not prepared to spend almost $1,000 that they had not informed me about. IN addition they tricked me into buying a $150 pill for my perfectly healthy dog which she did not need. Worst part is that we left keeping in mind we came in for a simple nail trim AND THEY DIDNT EVEN TRIM THER NAILS! never going back horrible service, clearly no communication between the staff.

The service was great. The doctors are awesome. When your pets are in their care, rest assure that they are being totally attended to and cared for. They are always constantly keeping you informed and up to date with what is going on with your pet. They will call you and check up on your pet. What I like most about Wignall Animal Hospital is the fact that you get to speak directly to the doctor. This is the BEST place for your pet to receive care👍👍

I just wish they were a little clearer on the billing. The price I was quoted was a lot different from what I ended up paying . Other then that very good

We always have good experiences with them.

On timeExcellent staffCaring Dr.’s

They were so kind and caring when I had to put my dog to sleep. Staff is wonderful. Would highly recommend.

My dog had a seizure for the first time and the staff were so kind over the phone and assisted as soon as we got to wignalls. Dr. Thomas was so helpful and answered all my questions. The next day Dr. Thomas and someone from the front desk called to check in and see how Nala was doing.

I recently moved to the area and my dog became very sick. He was vomiting and very lethargic. My friend told me to call here as she uses them for daycare and I am so happy I did. The receptionist that took my call was so helpful, booked me for the same day and then helped me submit my invoice to the pet insurance complany. Dr. Demarco was amazing, answered all my questions and made me feel at ease, even though I couldnt be in the facility with my baby. Thank you Wignall.

Initially switched to Wignall for convivence since we live in Dracut. One of our pets has skin allergies/seizures and has been quite a lot of work to keep up with over the years. One of the Vet’s at the hospital has been excellent, but that’s where it stops.On another recent visit with another vet, it felt more like bringing a car into an oil change and being upsold for services. The vet went through a litany of services that could be done, all of which had already been done. She continually asked about his medical history all which Wignall has and should have been reviewed before the visit. Left a very bad feeling after the visit. Also, the Vet made a unilateral decision to take him off his seizure medicine without informing us. Why would a vet risk a pets life without talking to the owners.With the last visit, the vet was a bit nicer but didn’t address the issue with the dog. The Vet indicated that dog has an ear infection but didn’t offer any treatment. Three days later the dog was tilting his head and his eye where twitching. After calling Wignall, they indicated to bring him into an emergency facility if we felt he needed to be. We are not Vets, which is the reason why we call one for advice. Eventually brought the dog to another emergency Vet who was excellent and informed us of several issues going on which the initial vet didn’t catch. Wignall one point did call and leave a message and stated that the dog might be suffering from his disease and to go to an emergency room. What disease? They never told me he had a disease. Bottom line spent $1000 for two emergency visits that could have been done in one with Wignall. The vet in practice makes you feel like they are there just for money and not because of the love of a pet. There are much better options out there. Stay away and find another vet.

I love this vet hospital so much for my four legged friend! I recently switched from one of their sister hospitals (yikes) and I’m so happy to be here! This is a great place with great people!My dog can be a little nervous coming to a vet and I feel so confident with the people at Wignall to care for my boy!Even starting with the front desk staff, they were so amazing and kind and helpful. I wanted information on boarding and they were able to help with everything!The tech and doctor were also amazing and I am so happy with their services! They could see my boy was nervous and they helped him out and made him feel comfortable with the situation. It was only an annual appointment with a few shots and they were so good with him!I’m extremely confident in the staff at Wignall and am glad I made the switch! I am so happy to be bringing my dog here!

They did everything they could to help prolong my cats life who had kidney disease. Sadly the cat was just getting worse so we had him euthanized there. It was really hard, but we got his ashes and a beautiful claw imprint of his paw and that means the world to me.

Very Happy with my last experience with Wignall Animal Hospital for my Dog Becky

I have six dogs and a cat they care for currently and they have cared for my pets for over 16 years. I wouldn’t go anywhere else, love everyone from the all the doctors to everyone at the front desk

We had the misfortune of having our six-month-old Weimaraner swallow a 2 rock while having Thanksgiving at our sons house. The intestinal obstruction could have killed him. Of course, we didnt know what was wrong at the the time and our vet told us to seek treatment immediately. Its always scary to try to find someone in a strange place but we are so happy we went to Wignall. They had us come in immediately and worked us in as soon as possible. He was in for surgery a couple hours later. The staff was exceptional in their care and concern for our pup and Dr. Thomas did a great job on the surgery. We have some recovery to do back home but we are very thankful Wignall was there for us.

They have gone way down hill. We used to love it here. Now they are all about the $$$. They seem to care way more about dogs than cats. Every time we would go it was more and more money. Needed to get x-rays for cat and was told we couldnt just make an appointment on a weekend or night for that. They said we needed to drop him off and leave him. Weird but fine. I asked if we would need to pay more or a boarding fee because of leaving him as it was their requirement. I was assured no over the phone but then when time for appointment came was told otherwise. This happened more than once. When explaining this we were told that that was not told to us. BS! So my wife and myself both confirmed it on two different calls and now we are being told we are lying! We had enough with them and have moved on to Lowell Road Vet Center and are very happy.

My dog was a patient at Wignall since he was a puppy. Never really needed any serious care until he developed a limp in his right side hind leg. My wife bought him in for an exam and they scheduled an x-ray. After paying for an x-ray with anesthesia he was diagnosed with left side hip dysplasia. I was confused because he was limping on his right leg. After a while the limp got worse so I bought him back complaining about his right leg and the doctor said Yes, I can see the muscle degradation. After another exam I he was prescribed over $500 in pain and hip medications. The pain continued to get worse to the point where he could not even use the leg. I decided to bring him to another vet and just by walking him down the hall they said they didnt think it was his hip at all but his knee. An x-ray confirmed he had two torn ligaments in his right knee. I feel I, and even worse my dog was mistreated by Wignall. I was left feeling all they care about is money. I have not and will never return there again. I urge you not to go there if you care about your pet.

They treat their associates and groomers very poorly which is why they aways have a new groomer. They hire people who have experience so they dont have to train, but then write people up if they do something wrong. Terrible place to work! Knowing that the staff is always stressed out I wouldnt want them touching my pets.Managers will lie to cover themselves so they dont get into trouble and then the associates get written up for their lie. I could go on and on.

I love this animal hospital. The front office staff and the veterinarians are all so friendly here. I have three cats who come for regular checkups and the occasional sick visit. The veterinarians here are always so sympathetic and knowledgeable. I highly recommend Wignall!

It pains me to write a bad review, but I just want to save others the agony that we have gone through. First and foremost, I would like to say not one staff member has been rude or treated my pet unfairly.We are new to the area and took our doggo in for a sick visit. We were asked if we wanted to sign up for the wellness membership, which we agreed to since it would save us money on vaccines as well as vet visits. I also asked for flee/tick and heart gaurd. At the the end of the visit we were instructed to come back in a few weeks for a follow-up vaccine and paid the amount due.A week later we received a bill in the mail for the balance, which came as a shock because we were under the impression we paid the full amount while at the office. We did not receive an invoice at checkout though, and noticed on the bill sent via mail, we had been charged for everything, visit and vaccines, but had not been added for the wellness membership.When returning back, I brought it up to the staff, and they responded its because your dog came in for a sick visit and not a wellness check up so that visit would not have been applicable for the wellness membership. The staff agreed to have a manager call us to review the bill and changes and we would hold off paying for her current vaccination round until we had an answer.Never received a call, but we did receive another bill with interest applied. I called and this time and had to voice my concerns around how the situation was handled. The person who answered the phone very politely advised me that a manager would call us today. We still have yet to receive a phone call.Unfortunately, this will be my last attempt to get this settled and just pay the bill. But we will not be returning to Wignall.

We love our family at Wignall! It’s been one of the best experiences of being a puppy parent to meet and socialize with a community that understands the care and attention Max needs! And the staff is always so wonderful with my daughter! Keep up the amazing work and happy holidays!

Holly has a terrible attitude! Terrible bedside manners and is constantly sighing and rolling her eyes. She checked me into a room with my cat for her spay the other day and you could tell she was annoyed because I had to call my husband before signing the estimate.This is not my first time or interaction with her. I have seen and meet her previously in rooms a while ago and she was the same way back then. It’s time for you to retire! Also, I can hear doctors and techs talking badly about clients. Very unprofessional!

My dog came in on 5/22/20 for surgery to remove all the stones that she has had we paid thousands of dollars in today is 5/27/20 Which she pass the stone when we were told they were all removed I called this morning spoke to the veterinarian she was very surprised she says it could’ve been because of all the blood that she had and she was very inflamed but she even didn’t give me an exclamation or at least refund for the thousands that we spend this is not right I don’t think thousand dollars that we spent in supposedly all the stones were removed and she just passed one it’s not cheap it’s very expensive very upset I was happy when we arrived on the 22nd I was excited now I don’t write this hospital or Vet my dog Roxy cruz

After 17 years..my yorkie baby crossed the rainbow bridge. I brought her in to be cremated and the compassion showed by the staff was amazing. You made an incredibly difficult time a bit easier..thank you

This is a small, clean, quiet (usually), friendly place. However, every time I go there (for annual checkups only) it costs $200-$600. This past time, my dog was prescribed antibiotics that didnt work. Get a second opinion before opening your wallet.

Ive been taking my pets to Wignall Animal Hospital since 1987 and although I believe they are slightly more expensive than other places, I have always found them to be compassionate, knowledgeable, and professional. The facilities are clean and organized. You get what you pay for and I will continue to take my pets to Wignall as long as I live in the area.

Wignall is great I highly recommend them. Especially if you have and animal with anxiety or that is fearfull. My dog has done a complete turn around from having to be in a crate when people are over to being out and around the whole family on Easter!

I brought my dog in for a rabies shot and even though i repeated just a rabies shot 5 times i was ignored the only responce i got was i understand while the doctor continued the wellness exam i never asked for i was charged 70 dollars fo services they apparently felt they coud decide to do on there own they lied to my face this is a bad vet

The doctors and staff at Wignall have always been professional and kind to our two cats and us. They take the time to understand the personalities of each cat and each pet parent. We have been going to them for three years now and are completely pleased with the care and instruction we receive from them.

I reached out to try and set ups appointment and NO ONE !!! At all reached out to me nor responded to me at all. I call this unprofessional and it discussed me to know that you call your staff professional and caring. I will never nor recommend your office or any office related to Wignall. If I could give a lower rating than one star it would be minus two easy.

Sadie came home without any issues. She was playful, content and her usual self. Thank you for taking such good care of my precious Sadie.

Cooper loves it at Wignall and we always feel like hes a VIP there. When were away we never worry about how hes doing. Thanks for that peace of mind!

The office visit here and the tests cost more then they do in Andover... it’s not just about the money but I felt because they were 20 more on everything it adds up to an extra $100 a visit very quickly. Also my dogs a rescue who is very scared but sweet. When I went to their sister Vet the techs were much better with him. They were so weary of him here that they muzzled him and he sensed their fears and flipped out. At Clark’s their sister Vet they were able to get a cone on him no problem without a muzzle...these girls couldn’t even do it. The Dr left the room and seemed stressed long before that even happened because it seemed she felt we were taking up too much time. The techs were very sweet but they honestly didn’t seem like they knew what they were doing and had to keep going to ask the Dr my questions when she had left. I have yet to find a Vet I feel has good techs and a good Dr...I am going to try the one on River Rd in Andover I hear they’re more affordable and very experienced. My dog has never acted up that way before he was so upset. The last vet we went to even squeezed his wound and they didn’t muzzle him. I just didn’t “feel the love” so to speak here and I really wouldn’t suggest people that have a trauma rescue like mine to go here.

They lied to us about trimming his nails they never did, I know my dog, if it happens again with any dishonesty I will embarrass you all

I was just there today and while they arent my routine vet, I always go to Wignall for urgent medical care of my furbabies. I was treated with respect and compassion. Staff actually cared about the health of my sick kitty. They accommodated my schedule and got him feeling so much better in no time! Amazing place, even more amazingly memorable staff!

They went above and beyond for my cat. Very professional and less than 35 mins for a walk in. I am very happy with the treatment they gave my cat.Highly recommend this place.

I have been a part of Wignall Animal Hospital for nearly 23 yrs. And the best part about it is I have had the same veterinarian that entire time. She has seen my animals go from young and vibrant until the day I had to say good bye.

I have been using Wignall for a number of years for my cat. They are very professional and kind. I love how much they all love the animals that come in. I also like how they are not judgmental, but present treatments options and estimates with no pressure.

AWESOME staff. Always kind and concerned. I recommend them to all my friends!

Word of caution when going in for a dental cleaning- get a written estimate!We just brought our dog in for a dental cleaning after being told it would cost $500.00 - $700.00 depending on the number of teeth needing to be extracted.The final bill cost $988.00 for 2 extractions! 2 years ago 4 extractions cost $754.00! The instructions on the med bottle were wrong, the name on her xrays were of some other dog/ owner.Overall very lousy and nonprofessional situation! Be aware!!We even had to help our dog in the car and she almost fell when walking due to all the meds- anesthesia given her and their rush to get her out since she was the last one in there.

Very good veterinary services. Dr. DeMarco is an amazing vet, but you wont go wrong no matter who you see. They really care about your pet.

Best vet around. Dr. Detleich is my all-time favorite. Truly cares for her furry-friend patients, as well as their 2 legged owners

We love Wignall. All of our pets, dogs and cats, have received the best care there whether it be for vet services, grooming, day care, or boarding.

Love the grooming - they take care of my pup like hes one of their own!

Been using wignall for 12+ years. They are excellent. Dr. DeMarco rocks! I highly recommend them.

Been taking my Shih-Tzu, Mabel there for 7 years. Vet, Dr. DeMarco takes especially good care of here and calls to confirm results of any tests. The groomer took extra time to be sure she was groomed the way I wanted. Ive noticed that when owners come in, the dogs are always greeted by name. Best place and great care.

Staff was professional ; service was performed promptly, and consideration was given to my pets issues about being at the vet.

I brought my dog in for a physical, as I have for 11 years, and have experienced gentleness and caring from the staff for my precious pet! Thank you!

Its hard to grade Wignall because theres good and bad things about it. The vets are usually good with the dogs and theyre pretty straight forward, so I am happy with that but I do find that sometimes they push certain things at the pet parents to make money. The last few years it has been the medication. Big pharma is paying them (or maybe just the vets) big bucks to push products and brands that with a little research you find arent even good. The customer service has also started to lack. Hard to find appt times and just not well treated when trying to ask questions or figure things out. They have always been pricey but its definitely getting worse. As a consumer, having my dogs as patients, I would rather have honest care than someone with an agenda so I am currently on the fence with them. I wouldnt not recommend them, but I will say to beware if you do go there! For more specialized things and emergency please seek out Mass Vet in Woburn and for exotic pets definitely look for a vet that specializes on those.

Completely incompetent, unknowledgeable, and inexperienced exotic vet. She totally brushed aside my rats breathing issues, and he died because of them just a month after his check up. I am absolutely livid and I beg anybody who is thinking of taking their small animals here to go elsewhere (I personally highly recommend Northside Animal Hospital in Manchester, they have 2 very friendly, bright, experienced exotic vets who err on the side of caution). Doctor, if you read this, never forget that you are solely responsible for Harolds death, and maybe soon my other boy Chives because hes extremely depressed without his best friend. I wouldnt trust these people with my babys care more than I would Donald Trump. Worst exotic vet Ive ever been to. Certainly will never be back.

I found out why I pay to have my dog put to sleep to be groomed and he is never done well. They give their groomers too many pets to do in a day. This is why groomers do not last long at Wignalls. They are money hungry and do not care about your pets. I pay about $200 for him to be put to sleep and then woken up, not including the groom. My dog is a rescue dog from the humane society and he was abused so he does not like grooming. He is maltese and jack russel terrer. He has hair instead of fur so it grows. One time my dog still smelled terrible. They did not even wash his face. He never got a bath. I brought him to another groomer who worked at wignalls, she bathed him. I am done with wignalls and all the money it costs to give him every shot because he is being groomed. It costs me with shots and grooming over $400 and then he is not groomed properly. I do not blame the groomers anymore. Shame on you Wignalls!!

I was and still am very happy with the care. I had gone to Canobie lake vet and they were so bad. I was very stressed as my little boy Gizmo was. I didnt know that WIGNAll was a vet I had called my grand daughter (Kayla) she works there she informed me that they could take care of my Giz. They did with so much love and care. I will go back for sure

Had my dog bathed and combed out. Beautiful job very satisfied.

Kind and compassionate staff when I had to put my sick cat down.

I took my 4 year old cat roger there for a medical emergency and they turned me down cause i didnt have enough money he had a blockage so he couldnt pee his bladder was the size of a softball i tried a credit loan got denied i had my brother try for a credit app he has a credit score of 730 he got denied they told me they would fix him if i gave him up for adoption so i had a life or death decision to make so i tryed a second opinion and all vets said the dame thing so i took him back to wignal and they told us to bring him to mspca and there was noone there to help him except one woman who said (well i. Cant let you take him home to die so she put him down that they dont do surgerys there so wignal you killed my roger by not giving him the help and care he needed thats right this hospital only cared about the money and who you know I HATE YOU ALL AND I WILL NEVER FORGIVE YOU UNCONPASSIONATE PEOPLE rip roger i will miss you forever my baby

Awesome staff and doctors..very clean

I brought my dog into wignall in 2014 because he was having eye problems. Over the course of two years I brought my dog in multiple times and the vets prescribed my dog antibiotics and other types of medicines without doing any kind of exams whatsoever. Finally after 2 years of bringing my dog to wignall same exact eye problem over and over again I notice that he had somewhat of a film over his eye and that his eye looked enlarged. brought him back into wignall. The vet finally decides after over two years of seeing him that shes going to perform an eye pressure test. my dog has now been diagnosed with glaucoma. I believe that the glaucoma could have been caught sooner if the vet would have performed some kind of testing on my dog rather than just looking at him and misdiagnosing him. In total Ive been bringing my dog to wingall for four and a half years and i feel like all i have to show for it is thousands of dollars spent and a dog that has been suffering needlessly for too long.

Very friendly staff and doctors. My dog loves going to camp too!

Their billing system sucks but they are great with animals.. had my dog neutered back in 1996. Since then my dog had to be euthanized because of of old age. I just got a miniature pinscher. My 2pet ever. I called to do shots and secratary is telling me i owe for a cat named trixie that i never had ???? At first she stated giving me details but as soon as i said thats not my pet she wouldnt give me anymore info and basically said its my bill now. Cause ots under my name! They stuck me with someone else bill. But what gets me is. You have to pay in full upon pick up of your pet. How is there a bill if they dont have a billing system?

Did emergency surgery on my one year old dog and come to find out she didnt have what they diagnosed. Ended up having second surgery at another facility to fix what they messed up. The vets are rude and unprofessional. Horrible place! Never bring your animals there!!!

Best vetranary care in the Lowell area.

Great service top notch professionals.

Very friendly and they really get to know your pets.

I do not recommend this place.

Excellent staff and very caring.

The staff is very caring and helpful

Treat/check my dogs well. Gives the lab extra treats during visits.

Great animal hospital ,expensive

I wouldnt bring my goldfish here, nevermind an animal I love, awful, awful, awful, they dont care about anything except $$$$

They are highway robbery and well never go back. They push unnecessary tests so you think your animal needs them. Also, when you ask how much money your next visit will be, its really half of what you actually pay. Never again!

Thanks you have been there for all of our cats

Kinda expensive, but saved my dog and cat

They got my dog in right away

Love this place!

Wonderful vets

Pricey.

Amazing staff!!!!