I shopped at this location today and was helped by HECTOR & just wanted to say that its been a long time I dont experience this great level of customer service. I wanted to buy balloons to welcome my neighbors newborn baby . Hector helped me put something together and I loved how it turned out! He also helped me to put the balloons in my car since I was shopping with my one year old and could really use the help. Because of him I will continue to shop at this location.Thank you Hector!

Party City is an amazing place. Always very well stocked, clean, great service. Its really a party city, every single thing you need....

Customer service great! Would recommend before shopping here, go to their website to see if what youre looking for, they have in stock.

The staff was very attentive and friendly. Great customer service. 👌

Get your party supplies here and meet the helpful employees.

Clean lots of seasonal stuff

We dont have a party city in pico drive through parking lot to see it this one was open

Picked up graduation balloons fast service

Thats how long the line was today...great selections but they should have more cashiers considering its the weekend before Halloween

Good service. Staff was very helpful

Wont go back to this location. Takes way to long to wait for helium balloons to be blown up. They need to learn to multitask.

Selection is running lowYou can tell something is coming

They dont carry Minecraft! They said we dont have Licensing to sell Minecraft, but Target sells it !

Nice place to get all your party supplies.

Lines to pay where extremely long.Employees were in no rush to help customers with there shopping needs or help in any way in reducing the long lines.

Yes I was at Walmart my store love it.

Has all you need for a kids party. Different themes, toys and sweets. You can also get a set of balloons prepared.

Did and Online order, it was a quick and easy process. They were very helpful

Service good

Staff is rude and not at all helpful. They do not adhere to the 6 feet distance and they do not clean after each customer.

Great plsce.. Lovely staff

Clean and organized. You can find just about anything for a party here. I didnt give it 5 stars only because I have found similar items (not many) for cheaper in other stores. The quality is very good here, so I do understand the reason for their prices.

Great staffVery helpful

Awesome place

I just wish they had more baby shower options

Im glad this Party City location in Downey does have helium to inflate balloons right away. But they are low in inventory on a variety of the prepackaged Birthday balloon bouquets they sell for $19.99. I had found the perfect birthday balloon bouquet at another Party City but they didnt have helium and they told me that if I bought it at that store then the location in Downey wouldnt be able to inflate the balloons! That due to the coronavirus you can take purchases from one location to another 😭

Love the stuff there good quality service too

Quick check out. Store had exactly what I needed. Manger was very friendly. Thank you and stay safe!!

Clean store (easy to find item)

Img! They have everything when it comes to party! Cool💕

The attention is great but the quality of the balloons isn’t as good.

They have helium again! I love their foil balloons. Good customer service.

People are very nice. Store need to have more souvenirs for soccer. I bought Soccer whistles But when we use it they did not serve, that disappoint😥

Although my order wasnt ready when I arrived for curbside pick up, the gentleman who helped me was very courteous and brought my order to me fairly quickly.

Came in a few days ago was helped by two girls named Natalie & Vanessa THEY ARE THE BEST helped me find everything i needed for my kids birthday party and a TIP for other customers. DONT B MAD AT THE EMPLOYEES FOR THE LONG BALLOON WAIT , ITS NOT THEIR FAULT PEOPLE COME IN WITH 100 BALLOONS BEFORE YOU WANT TO GET YOURS FILLED . :)

Over all I think its a great place to buy partying supplies. The only thing that bothered me was the fact that they did not have helium for my balloons. 7/10.

The downy party city suck after asking for 5 different birthday balloons and I was told we dont have that one either very poor inventory

Well stocked and attractively organized, Party City offers a wide variety of supplies for get-togethers and festive occasions of all sorts. Friendly employees will help you find everything you need... and some surprises you didnt even know you needed.

The process to pick out my sons costume was very easy. We picked it out, gave the number to the attendant and with in seconds we had our costume. Their was an empty dressing room and we tried it on very quickly. There was a long line to purchase but it went very fast. A happy child equals a very happy mom! Thank you party city!!!

Order was ready for pick up at the time indicated.

Great place to get your party planning. They decorate seasonally and have everything for a party whenever. I went to get some Easter candy and ended up getting individual candies instead of a bag off 100 starburst.

I just picked up my online order. I waited 20 minutes without any acknowledgment that someone will help me. I saw two or three kids busy doing go backs, a girl and her coworker clocking out, and literally 3 people helping with the line. Nobody acknowledged and all. Of them saw me standing there for a very long time! I understand how it gets busy but no excuses in acknowledging customers. I had to come to this Party City because the item I bought was only at this location and was close to me. Otherwise, I do not plan to ever come to this location again. I hope that any online order pick up I have will be at the Long Beach Town Center Party City only. Wake up millennials and forth coming Generation Zs! Customer service is still alive today! Acknowledgment is key! I feel sorry for. The workers who were working tonight who all lack this!

Great service, friendly employees

Worst party city... there was 5 employees and not one approached me to help get a costume... and when I finally asked someone they said to go were it said costume pick but no one was there. I just left will find the costumes somewhere else.

Love party city they always have what Im looking for.

Great had what I was looking for young lady that help us was very no nice

Wow, I came to party city and they don’t have helium for balloons that’s so stupid and unprofessional. I came here to get balloons for my 4 year old daughters birthday and I can’t even get balloons for her because they don’t have helium. It’s party city how are you not going to have helium for balloons.?????👎👎👎👎👎👎👎🙄

Good Store, Lovely Tutus for the kids and Scary Masks for the Teens :)

Great place to find your costume for Halloween an ur party needs

Needed plastic trifle bowls to prepare two trifles for a gathering. Wish I had taken a picture they came out beautiful and delicious per guest.

Nice place and mostly all we need for parties are there. Some articles are so high prices but we DONT have in Downey so many party. Suppliers stores. If they give us reasonable prices can be better for that store and More customers could be viciting the Party Supplies. Please check the prices there. Thank you.

They have alot of good things there

Every time I come to this party city they are always under staff and the line takes soo long. Employees dont seem to care thats there is a line

Super good customer service

Been shopping there for years prices the greatest come on down they have whatever you want

Friendly & helpful associates. Store is well stocked.

I all had to do was call for this store to receive 1 star. All I did was call to ask if I can come in to have some balloons filled with helium. A guy answered, he said “no we don’t fill outside balloons” I had to drive all the way to another Party City to find out that these stores definitely fill outside balloons. Really? It’s a Saturday and you want to be so lazy to not work that you lie to people? Maybe it could be that it’s not a “corporate” store. Still, really ridiculous.

Love it. Everything you need for any occasion

I read all these comments on party city not having helium ! Just a FYI it’s NOT party city who’s not ordering it or what not . It’s a natural gas an a huge issue is the Climate One day if the world keeps going as it is we will have none !!! There’s a HUGE SHORTAGE ON IT !!! I HOPE THIS HELPS OUT SOME OF U WHO HAVE HARD FEELS THINKING ITS PARTY CITY AN THERE ORDERING BUT REAL TALK THEY HAVE NO CONTROL OVER HOW MANY TANKS THEY GET THEY ORDER A HUGE AMOUT AN WILL GET 1/4 of what they order !!! Hope this helps great day everyone

You can find almost anything you are looking for your party and the prices are fairly ok

Well-stocked big box has basics but neither as low-priced nor with the variety one expects. Always leave without everything I was hoping for and paying more for what I settled for. Staff not always available to help and right before big holidays it is a zoo.

They dont answer their phone and if they do they avoid helping you, keeping youon hold.

Love it. It had exactly what I needed

Perfect as alway, great and fast services

Not as colorful as i hoped it would be..to b a party store..no actual help..everyone. (Employees)were pretty much..to themselves..

Loved the huge variety, but the store was over crowded and the checkout area was just understaffed and too crowded with merchandise and people alike...from now on I will shop early mornings when the store is less chaotic. My cashier was pleasant and made the experience a bit better

Great Place For To Niy Party Supplies.

Misty is awesome shes a great employee

I was looking for candy scoops for a candy bar, I waited too long to get but they did have them here. However they should have plain scoops. The choices were bedazzled pink or blue, I got blue. When I walked in, I was directed to the center candy isles. There was only 1, and it was defective, crystals were coming off. I asked employee, he said only in candy isles. I told him theres only one, defective and not the color I want but thank you. I decided to look around and see if there was anything else that would work and the area with them decorations had more scoops, still just pink and blue but not defective and several were available. Lost 1 star for uninformed employee.

Ok

We love Party City the store has everything for a celebration or birthday party the prices are right and the staff are so helpful .

Long wait for balloon inflation

Even tho its so packed they still get u out fast

You ask something they tell it here they need better customer service

Really great selection of party goods and fun items for decorating and costumes. Fun character sunglasses, hats etc.,

That miguel guy is pretty cool

Its entertaining coming in to see all the stuff they have. However, the stuff is only for tematic parties but one can get creative.

I was followed around the store like I was a criminal. Im 8 months pregnant and had fitted clothes on...i dont know what or how I was going to steal anything. This was my first time I ever been to party City and that was very disappointing. I was trying to buy gift wrapping paper for a church event and this happens. I had to leave the establishment because dont want spend money somewhere that hires people who act like that. Unfortunate because they had some pretty cool stuff I could have used for other events.

This place has it all.

They have all your party needs just stop by pick up what you need and go

It was my hubbys first time, he love it.

Perfect for party supply store

Vanessa u. was one of the most nicest, and one of the best helpins. Any store would be lucky to have her as a employe! Never met someone so nice and helpful her!

Love the supplies to make my daughters birthday special

Searched everywhere for my mother in laws favorite candy Zot Dots and this is the only place I can find them. They even let me dig in the bins underneath the display for her favorite color 💜

I definitely like coming here to get all my plastic ware for parties.

Very rude customer service I would go somewhere else where they treat you better nothing but stuck up young kids with attitudes. They need possible retraining

Excellent staff.. love this store

Good fast food spot.

This place has NEVER hear of telephones or are inadequate at answering them, because I called about 6 times and no one answered. Terrible customer service. I am looking for an item and i do not want to be driving around, but it dosnt help thit place fails to answer the phone.

Every thing you need for decor a party is there

They need more people helping out at the balloon area

Perfect party supplies.

They dont put helium on balloons outside their store.

Awesome Store! It has everything I need and the workers are nice and helpful and I recommend everyone to come to this Party City.

It was well organized for the Halloween crowd.

Staff is always nice and they have a great selection of candy.

Love Party City Beautiful decorations for all occasions

The customer service here is great!

I was followed by Security. Very uncomfortable feeling when Im in a hurry during my lunch time. Noone approached me to see if I needed assistance. Terrible Customer Service. I rather shop some where else.