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Helmut & Vitos Auto Svc
1430 Ogden Ave, Downers Grove, IL 60515, United States
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Je
Review №1

Recently moved to the area and so glad I found Helmut & Vitos! I have a 2015 A4 with low mileage (25K) that has undergone regular maintenance. Dealer quoted me just shy of $5K for a bunch of stuff that it needed, then when I pressed them it turns out a lot of it was just recommended. In any case, I emailed H&Vs and Adam got back to me right away via email and even booked the appointment based on my availability that I included in my original email. Everything was smooth, and every person I interacted with was friendly, professional, and NOT overbearing. I was able to drop my car during off-hours using their drop box, received a quote next day within 2 hours of the place opening, approved it, AND it was done by the end of the day for less than 1/5(!) the price of dealer quote. Amazing. Super friendly staff on pickup, no BS and no pressure to do things that were not required. They made recommendations for things to keep an eye on in the future, and I appreciate that.I will certainly bring the Audi back here in the future for any required work and my VW Atlas should the need arise.

Ji
Review №2

Ive taken my cars here for years for any items I cant do myself. The staff ways takes time to explain and answer my questions.

Ro
Review №3

I could not be more pleased with my Helmut & Vitos experience. Honestly, my Audi is...to put it nicely, a piece of work. From my first popping in to H&Vs, I felt confident and comfortable leaving my car with them.Very honest and straightforward about what was going on with my vehicle. Came back to me under estimate, cleaner than I left it and this may be the first time this devil has run without lights popping up on the dash.Im a first-time customer but Adam and Tony made me feel like Ive been coming here forever.You will not go wrong bringing your car to these fine people. Ours easy to see how they have been in business so long.Keep on keepin on fellas.

Al
Review №4

After seeing all positive reviews, I took a chance at this place back in the winter, needing rear shocks and springs on my old 2000 323 BMW. I have to admit, everything worked out great. My car was completed in one day, and they did all the work for a reasonable price. I would definitely use them again. Thank you!

Ja
Review №5

Great place the employees are very helpful and do a great job I had an old Audi A4 2003 and it was always going to the shop for work and they kept it going for years. I now have an 2009 Honda Fit and they have done some work on it simple stuff and it runs great. I have a relative that has gone there for years as well this relative talks highly of this place as well. I was going there when lived in IL and now that I am back in IN I still drive to IL to get work done and check ups on my car. They do work on foreign vehicles as well. Defiantly recommend

Te
Review №6

Very honest and helpful. Recently I had a warning light come on in my car, they got me in right away, gave me the diagnosis for my car and the gave me an honest answer and guided me to the right decision. They didnt make me feel pressured to use their services which I found very at ease. I have used them several times and their prices were much better than having to go to the dealership for a simple fix.

Ka
Review №7

Their service is always amazing and priced fairly. I take my vehicle only to them. I highly recommend them. It is very rare to find genuine honest vehicle service & this company definitely meets that standard.

Ro
Review №8

This team of professionals know their work. They have have helped Cars of Hope perform extensive repairs by getting many vehicles ready to give to Deserving Families over the last three years. Their work has been well done! When we talk to their other customers there are a couple of common statements: They will not go to anyone else and they shy away from making unnecessary repairs!

Ri
Review №9

My wife and I have been taking our cars here since Helmut and Vito owned the shop. Tony is now the owner and he continues the tradition of honest, good work. They ARE the mechanics to go to in this area. They do great work at a very honest price. As soon as our cars are out of warranty we go here. 5 stars.

Ka
Review №10

I went there today at the recommendation of my boyfriend and next door neighbor. They were helpful, friendly and fixed several problems for 14 dollars. They will be getting all my business from this point forward! Thank you gentlemen!

Jo
Review №11

Jim was able to diagnose what 3 Chevy dealerships could not, all within 15 mins. Very happy with the service I received. Kept to their repair timeline, called with updates, and most importantly, repaired an issue I had been having with my truck for 3 years. Highly recommend for service work.

Fr
Review №12

Always great, honest service

Ah
Review №13

Awesome service by professional master mechanics where professionalism and honesty is paramount. Tony and Jim are honest owners who know their craft well. Tony is caring and an expert in European vehicles. I highly recommend Helmut & Vitos, you will not be disappointed. You will receive quality service as good as a name brand dealership yet not as expensive. You do not pay dealer prices. All work done is also logged in the carfax database. Very satisfied!

PJ
Review №14

Very thorough, and professional. I keep their number handy, for whenever I have trouble. Thank you to Tony and Adam.

Ma
Review №15

I have been dealing directly with Helmut and Vito literally over the years and have always received excellent service. They have always been honest and fair and much more affordable than the Mercedes dealership. Since they have retired and Tony has taken over ownership I know that I am still in great hands and will continue to use them when needed. If you have a foreign car than you have come to the right place.

Ri
Review №16

Amazing shop. I have had my BMW 330 in, and Jim and Tony treated me with honesty and integrity. The prices are always fair, and the work is always outstanding. I will always take my cars to their shop, knowing that the work that needs to be done will be, and will be done right. Have recommended them to everyone that I know with an import, and will continue to do so. Thanks Jim and Tony!!!

Sa
Review №17

Their work is very thorough. They are honest and responsive. Great place!

Al
Review №18

Very reliable and knowledgeable. Great service and great prices. Never had a bad experience and Ive been a customer for a long time.

Ch
Review №19

They really take time to explain everything to you. Its obvious that they take pride in the work that they do. I will be coming back here in the future.

Ma
Review №20

I have had my cars serviced at this shop for over 20 years. Over the years I have had them work on a Mercedes 380SE, an Audi A6 and a Toyota Land Cruiser.They do great work and are very honest. They try to save me money when they can.They also check over the car and test drive it to see if there is anything else that needs attention. I recommend them to anyone.

Ev
Review №21

I have been taking our Mercedes here for 8 years. Tony and is guys are great. Flexible, Quick service at a fair price. Tony and is team have integrity and are experienced. They fix the problem without trying to jack up the bill. I suggested that my daughter bring her Volvo to Tony. She raves about the service. The bottom line, you can trust Tony to fix the problem at a fair price.

T
Review №22

Great mechanics that listened to my concerns about my car, accessed the car and repaired it in a quick and efficient timeline. Thank for taking car if my car.

Da
Review №23

The most knowledgable mechanics and highest level of professionalism every time I go for a service.

Je
Review №24

Ive been taking my 2008 BMW there since the dealer warranty expired in 2011. They have always done great work at a fair price. I wouldnt take my car anywhere else.

Ke
Review №25

Very professional, honest & timely.No up selling of not needed work.You leave felling good about your experience, not gouged!

Al
Review №26

Been servicing our cars here since Helmut and Vito actually owned the place. Adam and Tony do a great job for us and carry on the tradition.

Ro
Review №27

Based on my experience, they are the best auto mechanics in Chicagoland area. Their work is excellent and prices are fair.They are able to diagnose problems and repair of them where others fail including Car dealerships and other mechanics. Whether foreign or domestic they are the best! I would not let anyone else touch my car for repair!

Ty
Review №28

Fast service and the guys are so welcoming. Highly recommended! Great place for service,

Ch
Review №29

Theyve worked on my wifes 2001 VW Beetle for the last few years for a mere fraction of what the dealership charges for the same service. Theyre fair, honest, and extremely knowledgeable when it comes to European imports. When our Audi Q5 is no longer covered by the manufacturer, we intend to take it to Helmut &Vitos as well for regular service and repairs.

Di
Review №30

I needed a lowbeam headlight put into a Mercedes GLK and I had seen other reviews so pulled in and asked if they could help he said sure have a seat and squeezed me in between other customers. They did it within about 30 minutes and charged $48 which was 1/2 of what the dealer would charge the mechanics and service manager was really friendly and fair. I have found my new repair shop! I am so happy!

Ce
Review №31

Just the best Mercedes Benz service in all Chicago area. This people is professional honest, kind, and very accurate in all the needs I have. May God give them all the happiness and prosperity they deserve.

Da
Review №32

I used to live near this shop and used them years ago for a clutch problem on my 190E. The replaced the master cylinder and in the process leaked hydraulic fluid all over my drivers side carpeting. they just put the floor mat over it and didnt clean it up. I found this and took the car back and complained. All they did was wipe a rag on the carpet and told me it was fine. I was amazed they didnt even care. I never went back.

El
Review №33

I have been taking my car to Helmut and Vitos for several years. Best auto repair anywhere!!!! They will give you their honest opinion and do an amazing job fixing it. Thanks guys!!!!!

Ke
Review №34

They are the shop for Mercedes. They beat the Westmont and Naperville dealers. Very professional and knowledgeable.

Gr
Review №35

Brought my Audi in there for a new turbo. They did everything in there power to find me the cheapest turbo in the area as well as a tune up. Incredibly friendly staff willing to talk.On a personal note Adam sorry for calling about a hundred times you are the real MVP.

Ch
Review №36

Helmut & Vito have worked on both my Porsche and my Mercedes throughout the years. The quality of their work and their expertise in advising me what I needed to do in order to avoid future costly repairs has saved me thousands of dollars since 1997. I would often bring my car to the dealer who would suggests several thousand dollars in repairs, and then take it to Helmut & Vito and they would review what the dealer told me, suggest much more reasonable repairs, and often times fix my cars problems for a FRACTION of what the dealer wanted to charge. (One instance, the Benz dealer wanted $2,000+ for a repair and they identified a small broken plastic part that they charged me $23 for !!!! I saved about $2,000 on that trip alone !!!) These guys are true pros and always are looking out for your best financial interest. Chris Hall

Ch
Review №37

These guys have always treated me well. Knowledgeable, honest. Jim is one of the best mechanics I have had the pleasure to work with.

ro
Review №38

Great work and trustworthy!!! This is the only place Ill take my vehicles. Foreign and domestic.

An
Review №39

Trust these guys implicitly with my Mercedes

pr
Review №40

Theyre always booked but the service is well worth it.

Bo
Review №41

Great work...great service...fair prices

Mi
Review №42

Jim one of the owner, is one of the nicest people I have ever met and also is equal is intelligence of automobiles.

C
Review №43

I take my VW and BMW to Helmut and Vitos for the past 15 years. Really friendly, not super cheap, but way cheaper than the dealer, and most importantly, trustworthy. good guys.

Ma
Review №44

Their work is exceptional.

Jo
Review №45

Pitiful. Dont comment on my review making me look foolish you overpriced car dealer wannabe. 700$ spent on a 96 318i. Ridiculous. How do u even feel ok taking that much for a 20 year old piece of crap car??? Uneasy to work with being difficult to make appointment and they always are soooo busy unable to talk on the phone. 300$ for a pair of control arm bushings is over the top ridiculous. Take meOut of your contacts. Fools. No better than the BMW dealer itself.

Se
Review №46

Thank you guys for taking care of my Benz. Been to multiple places with same issue. And you got it first time. I am deffinately your customer.

Ju
Review №47

Excellent service, very helpful answering questions.

Di
Review №48

Probably the best auto shop in the area

We
Review №49

Awesome shop

Jo
Review №50

Great shop

Go
Review №51

Manipulate price

Mi
Review №52

Yes,Yes ;

Information
66 Photos
52 Comments
4.8 Rating
  • Address:1430 Ogden Ave, Downers Grove, IL 60515, United States
  • Site:http://www.helmutandvitos.com/
  • Phone:+1 630-963-1340
Categories
  • Auto electrical service
  • Audi dealer
  • Volkswagen dealer
  • Auto parts store
  • Auto repair shop
  • BMW dealer
  • Mercedes-Benz dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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