I needed to get my tires rotated and I didn’t want to go through the process of scheduling an appointment and overpaying for this service like I have done in the past. I called STS Tire & Auto Center in Dover and spoke to Tom and he was so nice and helpful! The prices are great and the wait time was very quick for what I needed. I saw in the waiting room that they had windshield wipers, which is something I needed to replace but have been putting off, so I figured I would just get them replaced while I was there. It was so easy and quick and now I will be going here for any future car maintenance that I will need. I highly recommend STS Tire in Dover because the staff are super nice and professional. I couldn’t have asked for a better car maintenance experience!

Excellent customer service, fast, friendly and quality service. Highly recommend. Four Tiers were ordered and arrived the next day and put on same day.

I was desperate looking for a place to put the tire into my rim. When I came to this place, the guy at the desk was very gentle and professional. He took care of my tire and did it like in 10 minutes or so. I was so grateful because he showed professionalism and willingness to help me. Thank you so much for your help.

Awesome customer service took me in right away and did work the way it is suppose to be done. I recommend them for your all auto needs. They are capable to handle all your auto repair needs.

I cannot say enough about STS in Rockaway. Highly recommend! My wife had car issues and the manager Joe was able fit her car in right away, eased my mind and the bill wasnt terrible. I think their customer service was fantastic, communication was great and pricing was fair (actually less than I anticipated). Thank you, Joe for keeping my wife safe and not hurting my wallet.

BEWARE when leaving your car with them. They cracked my clear coat on rim when they were replacing my tires. I didnt have this crack prior to leaving my car with them. They claim their equipment was not anywhere near this crack, but the crack is right where you use drill to remove the nuts. Also, left scratch and marks on upper part of rims when pulling tire off rims. They deny any wrong doing. If you decide to use them, take pictures of your car prior to leaving it in case they damage your car and deny it as well. Next time I will spend the extra $100 at a more qualified shop.

I went for a nail in my tire! I called 2 places before I remembered STS was still there, neither place was able to plug my tire on my lunch! I called STS and they told me to come in on my lunch, it told me to call first so they knew I was coming so they could get me in and out on my lunch! I got there, they took my Jeep right in! The man at the counter and one of the mechanics (who must have been on break/lunch) sat and chatted with me while I waited! They had my Jeep in and out in 15 minutes!!! They were very friendly and professional! I would recommend and go back!!

I recently went to STS Tire as my tire had a slow leak. I spoke with Joe and he told me it needed a plug and they were able to fix it real fast. He also let me know it was time for new tires. He recommended the best tires and I will be coming back to replace my tires.

When beginning a vacation road trip with a fully loaded SUV and family in tow I discovered a flat tire which would have started the trip off terribly but this STS shop and staff were very understanding of our need to get back on the road and quickly repaired my tire. I am a new customer to this shop and their services and found them to be very efficient and customer friendly. Great customer service!

Came in with a flat tire. They were quick and provided great service. Manager, I believe his name was Tom, did a great job, very professional.

Amazing service. Not only did they help me fixing a flat promptly but they also called around to find me the best place in the area to get window tinting done. I did not feel at all like a hassle or a transaction.

Both my wife and I had issues with slow leaks in our tires. The guys at STS fit us in on a busy day getting both cars fixed quickly. The staff is always pleasant and happy to help. Thanks again!

Had a flat tire. While visiting family out of state. The manager Joe took extra care of me very professional. I highly recommend. I wish joe was working near me.

I was in the area visiting a friend and experienced some car issues. Being farther from home I was very anxious to address the problem immediately. Fortunately the manager, Joe, was able to squeeze me in last minute with no problems or hassle. Due to his accommodating and friendly personality, I would highly recommend everyone to come here for all of your car needs!

Tom and his amazing team saved the day!! I was mid-roadtrip on Rt 80 and I got a flat. I happened to find this tire shop and quickly called to see if they could help. It was the end of the business day but the team stayed to help me!! Luckily they had my tires in stock, worked seamlessly as a team and I was back on the road in a half hour!!!! I have never been so impressed by a teams customer service! I hope the town of Dover knows what a great business they have. Thank you Tom, for helping me in my time of need

Friendly and efficient service. Very convenient despite a last minute drop in. Highly recommend.

Bryan and Tom are amazing hands down the most professional auto repair place I have been to!

The guys at STS in Dover are amazing. I had a flat tire and they were close by. They stopped what they were doing, fixed the flat and checked out a few other thing on the car as well. Super friendly... super helpful... would definitely come back. Ricky, the manager was great to work with... highly recommend

I got a flat tire on my way home from college. Joe was able to schedule me quickly and made the process fast and painless with his excellent customer service. Ill definitely be returning in the future!!

Was on my way out and got a low tire alert and found I picked up a screw somewhere along my travels. Brought it to STS Tire in Dover on Route 46 where they quickly plugged my tire and got me on my way. Excellent quick and friendly customer service. Would highly recommend.

Went in for tire repair and they had me in and out faster than anyone around. Highly recommend! Joe and everyone else were very professional. 5 STARS!!

The team at STS took my truck right in to repair a punctured tire...I was in and out in 10 minutes. Awesome service, thank you.

Brian and Tom were amazing. Just took my car there today for an issue with one of my tires and they could not have been more helpful. From explaining what needed to done to get it taken care of, could not have asked for a better experience.

Seriously outstanding customer service! I drove from Michigan to visit family only to find a nail in my tire upon arrival. Tom got me in and out so quickly it was amazing. I was able to enjoy the rest of my vacation worry free.

Beyond thrilled that a shop was open on a Sunday. The store manager was incredibly nice, and the whole team had my car back on the road in much less time than expected. Thanks to their hard work, I was able to make it to my Dads in time for Fathers Day dinner!

Great customer service very professional and friendly

I couldn’t be more pleased to write this review. While visiting family in upper Sussex County, I got a flat tire. I stopped at Mavis in Sparta and I was accommodated immediately. The manager, Joe was awesome. So you can imagine my surprise and excitement when I saw Joe at STS in Rockaway. This couldn’t be more awesome!!! STS has always been my homebase but now it’s even better with Joe! If you want awesome service with honest prices, I highly recommend STS in Rockaway.

Brian helped my mom out and provided great customer service! Definitely going back

Got me in on a super busy day for a tire repair, fast and professional.

Full disclosure: I was asked to write this review for getting a headlight bulb replaced for free.That being said, theyve done this before. My car is a royal pain to switch out the headlight bulbs so Ive gotten into the habit of just having a spare in my car and when it goes out to just stop by somewhere where someone with more patience can just replace it. They usually dont charge me for the labor, and one time where it took them over an hour to get the bulb they also comped the cost of the bulb.The staff is friendly and seems to know what theyre doing. I cant comment on major repairs, but for replacing bulbs and tires theyre good.

Cracked and scratched my rims when they were replacing my tires. Rims were in perfect condition when I left it with them. They deny doing this. Go somewhere with more qualified technicians.

This place is awesome! Friendly staff and exceptional service. These guys got me out of a jam. Thanks!

I need a tire change after a flat. The people there were so nice and helpful. Ill be coming back here again.

Great service, the guys really helped me out of a bind. They were very professional and friendly. I will definitely return in the future

Great experience, quick turn around and very friendly staff. Highly recommend

Went in to get a nail removed from my tire, went to one place and they could not take me, so I went to STS in Dover, and they were able to take me in, fix the flat and I was on my way. Highly recommend them

I dropped my car off to get a flat tire fixed and they did in less than half an hour. Friendly people and great service!

Excellent costumer service and great service. Ill definitely take my cars back there.

Only positive feedback for an unexpected call to bring my car in for brake problems. From the initial phone call to the inspection of the brakes and no hesitation in me looking at the issues. So glad I called and was informed and the service was wonderful. Thank you all for a great work!

STS Tire Rockaway provided amazing service with such a quick turnaround for my tire issue. I will be spreading the word to friends and family in the area this is the place to bring your car for tire issues. Highly recommended!!

Amazing job. You got to come here.Very clean job

Amazing customer service!!Coworkers are so kind and will attend you!

These guys were able to get me a tire that NO other shop could get on a SATURDAY! The best around by far and the price was spot on.

I was visiting the area from out of state, on a holiday weekend, when I got a nail in my tire. The guys at STS were fantastic. They had my tire plugged and I was on my way in less than 10 minutes.

Friendly, great experience at Dover STS recently as they quickly resolved an issue for me. Highly recommend, I’ve had many years of great service here.

EXCELENTE SERVICE , WE HAD A LEAK ON TIRE , AND WAS FIX FREE OF CHARGE , I WILL DEFINITELY WILL PURCHASE TIRES AT STS WHEN I NEED IN THE FUTURE.EXCELENTE CUSTOMER SERVICE !

Very unhappy with the service here. It took them over two hours to put on 4 new tires! My appointment was at 10 and they didnt finish until noon!!!

Super friendly, fast service. Good tire at a good price. Highly recommend this store.

I’ve been coming here for years with all my cars because this place has amazing customer service and amazing auto service I highly recommend them!!

Great service. Would definitely recommend.

I can’t be more Thankful to Ricky for all his help with my car....A great profesional, kind and accountable.I stopped coming for a while due to the poor customer Service but Ricky customer service was exceptional.STS should be proud of this type of workers.

Had a nail in one of my tires and STS quickly took care of it. Friendly service. Definitely recommend them for any tire needs.

The best staff and the best services.Thanks guys.

Jesse helped me out with a flat tire. Thank you so much!

Super fast, friendly service. Fixed my tire quickly. Thanks for the great work!

Was very helpful and was in and out quickly for an oil change, with no appointment.

I appreciate the quick and courteous service removing the nail from my tire on a Sunday afternoon. I will continue bringing my vehicles here for maintenance and repairs.

Went in today to get a tire repaired,the service manager helped me personally, and quickly fixed it with a smile. I will be back !!

Excellent service. Professional yet friendly and knowledgeable.

Excellent customer service, they did not charge me to fix one tire.

Great customer service, will definitely go back for future service.

Professional, efficient, and price competitive. First visit, had pair of tires replaced in an emergency. (Pair of tires damaged beyond repair because of large pavers that got dislodged from side of street and ended up on the middle of the road.) They did not have tires on stock but was able to procure it in a few hours and price was very competitive. They replaced tires very quickly. Second time was for tire repair due to a puncture. Repair was done quickly and again at a very competitive price. Staff also very friendly. Highly recommend them!

Had a screw in my tire, went to STS in Dover on a Sunday morning, took my car right away. Within minutes the tire was repaired at a very reasonable price! Great job by Dover team!

Very good service, nice and Profesional attention, quality products.

Good guys. They stayed late to fix my car. I was in a pinch and they hooked me up. Im very grateful.

Thanks you guys for being friendly and professional. I came in for tire repair . Fixed it and honest.

Apparently they close for lunch. Maybe they should put something on their site or the door that says that. Or maybe stagger lunch shifts. Pretty sure this costs them business. I Went there at 1200 pm and found locked doors but supposedly the place was open.Otherwise decent service. They try to sell the customer all kinds of things which is to be expected of a place like this. I wouldn’t send someone there unless they were in dire need of a tire. Took them two hours to replace four tires. Average experience at best. The technicians are nice personable people.

STS/Mavis Store#314 located on RT.46 West. Dover/Rockaway, NJ. Lets start off with the Store Manager - Jessie. I have dealt with him on many occasions and all of the occasions were satisfactory and with a smile. He has always proven to show the upmost professionalism and care when dealing with customers and their car needs. He always gave us the best price while still maintaining a best practice service. As a store manager he definitely exhibits leadership abilities that keeps that store running with returning customers that are valued. His mechanic shop team members - Angel and Pedro, are awesome techs with years of knowledge and have such an friendly demeanor. Jessie has always did his best to explain what the car issue is, always got us the best price around, and has always returned our phone call and has even arranged for us to get a ride back home if the car was going to be left there for the day. Cant beat the service that he and the team provide. It is because of Jessie our family and friends will always return their to have our car needs taken care of with people we trust and believe in! Way to go Jessie! Mavis should be proud of you!

I was at work an my tire was almost flat. They took me in right away and fixed my tire so I could get back to work. Clean friendly service.

Honest service from Tom!

Appointment was 9am truck got drop off at 8:30 for a wheel alignment didn’t receive the truck until 4:20 and the alignment wasn’t done correctly car still veer to the left ask for a refund which they did but won’t be going back there anymore lost a customer the always bring the cars to this location

STS mechanics were quick and efficient on my luxury vehicle. Amazing customer service by Ricky and Jesse and establishment was very clean! 10/10 would recommend!

Fast and efficient service great prices

Had a screw in the wife’s tire. Had me in and out quickly..

This STS in Dover is the very best. Angel, Pedro, Brian & Ricky are an incredible part of this team & they always take care of customer. Honest & value on all jobs! Look no further for the best possible car service . Tnx guys!!

I had some brand new white wheels I needed mounted recently, Jesse and the guys took care of them without putting a single mark or scratch on in the process. Great prices and even better customer service

Been going there for years and the staff has always been amazing and very professional.

Jesse is a valuable asset to this shop. The crew and more importantly the service has changed 10 fold in the last 2 months. Great job Jesse and crew

Very good service and friendly people 👍

Professional, efficient, and price competitive. Ricky and Patrick are great! Been coming here for years!

I woke up with a flat tire call sts they told me bring it in with all there appointment schedule they took care of me right away without waiting.

I called this place in the morning to ask about the wait time to fix a flat and they said it wasn’t bad. Had to come with my 5 year old and there were no other customers. I was told they were backed up and it would take a little while and I asked them to do a tire rotation as well. So I decided to kill some time by going to the mall across the street. Came back over an hour later to find my car still in the lot and there were a couple of new people waiting who eventually got their car returned before mine was even seen. Super frustrating. Didn’t get my car back till 2 hours later. To fix a flat and they didn’t even do the tire rotation. Gave 3 stars only because they ultimately didn’t charge me for the flat. Otherwise, would be 1 or 2 stars.

Mad chill, gets work done fast and good service

Great costumer service, spoke two languages which accommodated everyone in the shop. Flawless work was then completed within the timeframe given. Overall great work by Ricardo and the crew. Definitely going back for future servicing.

Ricky and team are the best of the best!!!! Ask for Ricky, he is definitely one of a kind!! Always going above & Beyond!! Definitely 100% recommend and will be coming back!!! Thank you so much!!!

Brian was amazing!!! He helped me and answered every question I had! Even stayed a little late and let me know my break light was out before I left and fixed it for me! Excellent customer service and super quick! Thank you so much my dude!

Really nice & great mechanics. Helped me out in a big jam with quick little light bulb issue in a pleasant manner. Highly recommend for auto needs🙂

Came in with slow leak in my tire. Of course it was in a weird place, and I expected to have to buy a new tire as usual.Mark, worked on it over 40 minutes. The problem was close too unreparable, but he wouldnt give up.the result ....my car tire is like new.IThis is the place to come. Ill be talking about them to everyo it rightne. Thank you to Mark and the entir.

Kevin and ricky were great service dudes and i was pleased!!

Guys were great!

I cant thank the staff enough. Everyone was so helpful and went up and beyond to help .Thank you all for your help.

Ricky, Jesse, and Will are great!! Quick and easy fix on New Years Eve. Thanks guys!!

The staff were really accommodating with scheduling and they addressed the issues I was having with no problems. I was called immediately upon finding what as wrong and offered solutions as needed. Dont be fooled by the older 90s-esque building. Im glad to have found a reputable shop.

Brought in the car with no notice. The team worked on it right away with a quick turnaround. Everyone was courteous. Great service! I definitely recommend.

Fair prices, nice people, clearly explanation, fast service, just what I expected

Everytime I come here the service is phenomenal!!!

Went today for an oil change and they were very accommodating which is reassuring during covid. I didn’t even have to enter the store (though you could if you are comfortable) and they made it a point to wipe down everything they touched including my debit card. Reassuring to know they care about their customers.

Ricky and team got me in and out quick without an appointment. Thanks guys

Never have the tire in stock

If you are looking for top-level service then STS Dover is the place. I am an outside sales rep whos vehicle is my livelihood. Brian Patterson and the team helped me with a replacing broken windows that were difficult to source. The work was completed ahead of schedule and I was provided updates throughout the process. I bring my vehicle there for all routine maintenance, they are professional and thorough.