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Computer Helper
8723 Hospital Dr, Douglasville, GA 30134, United States
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ZE
Review №1

These guys do business with integrity and provide excellent customer service! Their rates for repair are more than reasonable and the repairs are performed efficiently. In short, they get right to the problem and fix it!! None of that working as slow as possible to pad the bill type of shenanigans that other repair shops are guilty of. If you need honest, efficient and professional computer service or sales, PLEASE do yourself a favor and go to Computer Helper first. You wont ever go anywhere else! Thanks Evan, Jonathan and the rest of the fellas for doing such an awesome job!

Ma
Review №2

Hey Villa Rica, you have a good and reasonably priced computer shop conveniently located right down town. Jason Good is knowledgeable, friendly, and takes the time to explain stuff if you are interested.I took a 9 year old laptop in that had been getting progressively worse when it finally failed; and fixing it got beyond my ability. Jason fixed it up and Im happy.Give him a try if you need computer repairs.

Se
Review №3

Ryan is a very knowledgeable and professional guy. Ultimately my computer wasnt worth repairing but he gave me a full explanation of why that was very understandable. He also offered to give advice when I was ready to purchase a new machine even if it wasnt from them. I really appreciated the customer service. Will definitely recommend in the future!

kr
Review №4

I heard of Computer Helper through a FaceBook group I am a part of. Ryan was very helpful. He listenes to my issue. Immediately told me the problem, cost and time it would take to fix. I left my laptop overnight because I had to get back to work. He called me to advise there was a slight change in what he would need to do. I really appreciated that. Today, I picked up my laptop and it is working better than new.

Su
Review №5

From the time I entered the door everyone provided exceptional customer service. Jackson has been nothing but professional and called me within 10 minutes of my leaving to provide an update. Work has not yet been dulky completed, but I am at ease currently based on their communication alone so far. It is a sad time when your computer is sick.

An
Review №6

They were very knowledgeable and straightforward about our computer issue. They got the work done fast and efficient. The price was good also, compared to other places in the area. Will definitely use them again.

Sa
Review №7

Evan took great care of my laptop after the backlight went out. Not only did he work hard to return it to me, but he also worked to prevent me from spending more than what was needed. I would recommend their services!

De
Review №8

Great staff very friendly and always kept me in the loop as to status and finish of work.They replaced a screen on a work laptop and was exactly what I was quoted and completed on time. We had used them before to replace a hard drive on another laptop.I would certainly recommend them to anyone.

Ke
Review №9

I cannot say enough about all the guys that work at the Douglasville location!! They all were very pleasant to work with. In the last 2 weeks, I mostly dealt with Ryan and Jonathan. However, the other guys that work there are just as awesome, knowledgeable, professional, and communication is perfect.Even though there were some hiccups do to system errors and compatibility issues, Computer Helper always maintained a professional demeanor and was communicative.If you guys read this review— thank you! You guys will always be my go-to computer source and will recommend you to anyone that asks me for a recommended location. You all are the best!-Keena Kister

Ma
Review №10

Evan was great when it came to fixing my laptop. I was told it would be ready in 3 days && I actually picked up on the 2nd day. I’m highly satisfied && I will use them again if need be.

Ga
Review №11

Always attentive and effective at addressing my computer technology needs. My goto source for computer technology solutions.

Ki
Review №12

Awesome service! Very informative

Wa
Review №13

Great Company! The Computer Helper Team are the best professionals in the business. I have had many Computer issues the last few years. They identify the problem, explain my options, and solve the Problem.Great Service, Solutions, and a long term Relationship, is what you will experience!

Do
Review №14

I have used Computer Helper for several years. They never disappoint!Great reliable service every time. Thanks Jackson & Jason

An
Review №15

My daughter’s laptop would not power up. I have a contract with a well known company which I found was a joke. I couldn’t buy another laptop and googled to find Computer Helper and they had good reviews. I called them and she was able to get her laptop repaired right there and in a couple of days it was ready! The repair cost was good and they sell computers! They were God sent! Thank you😎

A.
Review №16

Computer Helper is a very BIG HELP, in time of need!!! They are awesome and the service they provide is excellent!! He gave me options and recommendation. Although; I didn’t understand half of what he was saying in reference to the computer, I could tell he was very knowledgeable of what he was talking about. I could see that it wasn’t only a job for him but he was compassion about it. Lastly, he were very considerate of my time frame and very patience with me. They called several times to follow up on how the computer was doing and answer any questions.If you need an upgrade, repair, or just another computer this is the place to go. I highly recommend.Thanks,~Ashley ~

Jo
Review №17

These guys have the most amazing service! When helping me they make me feel as if Im the only customer. They are knowledgeable, patient, and considerate. I highly recommend them for you computer needs and service.

St
Review №18

Great service!

Ro
Review №19

Jay, in the Villa Rica location, is my IT Guy. Ive consulted with him numerous times on a wide range of topics. If he doesnt have an immediate answer/solution, he will do the necessary research and respond in a timely fashion.He is the consummate professional and very knowledgeable about a range of home office equipment/systems, software and applications - a true asset to your company.

Ad
Review №20

Very professional, great communication, and quick turn around. Highly recommend.

sa
Review №21

Evan fixed my old computer. He saved me from having to buy one right away. Then he also fixed my emails that was not going to my phone. So happy I found them

De
Review №22

Evan Sabin was awesome! Informative and friendly. Ive visited several times and each one Ive spoken to was just as friendly. I definitely recommend Computer Helper.

Co
Review №23

Jay was so helpful in renewing my virus protection. I had forgotten that it was due and appreciated his call to remind me. What a great service in taking care of their customers.

Ke
Review №24

I took my computer in for service. The staff was courteous and knowledgeable. They also followed up after the service was completed. I would recommend their services to persons that need assistance with their computers.

An
Review №25

Great customer service.

Al
Review №26

Computer Helper is outstanding in communications and client relations. The moment you need technological assistance (whether you are upgrading your equipment or simply having technical difficulties with current equipment) you feel taken care of by more than just the individual you informed, but rather the whole team takes pride in making you feel like a top priority at their office. I highly recommend the computer helper team. They work well together and work well with you!

Ca
Review №27

Hi I`m Carol, I have had the pleasure of dealing with all the wonderful gentlemen at Computer Helper for many years. I could not say enough about their knowledge, consideration, helpfulness, professionalness. Whenever I have a problem, I am never concerned that they can not help me. Thank you all for being there.

Su
Review №28

Computer Helper is FANTASTIC! I took 4 computers with various issues to Computer Helper and they fixed all issues, made some recommendations to improve performance, and had the compters back to me in a very reasonable amout of time. I worked with Evan S. He is a very sharp and courteous technician. He has followed-up with me to ensure the computers are working properly and to ensure I was satisfied with the services I received.I highly recommend Computer Helpers.

Gr
Review №29

Quick, repair and an explanation as to what they did! A follow up call a week later to check on it

Bi
Review №30

Excellent service. Upgraded my windows 7 desktop to windows 10. Great job and I highly recommend this company. Very friendly owner and employees.

P
Review №31

They were persistent in making sure my tablet was working and they did follow up to make sure I was satisfied. Thank you

Da
Review №32

Fantastic service! Jackson was great to work with. He did everything he could to get my computer back up and running and had great suggestions for how to proceed. Absolutely take your computer to these guys, they are great!

Ba
Review №33

Jay has helped me on several occasions and is always very knowledgeable and professional, but friendly and most concerned about solving the problelm. I would recommend Computer Helper to anyone!

Ch
Review №34

About a month ago, we had an entirely new system installed for our business yesterday. Jackson and David were professional, friendly, and patient with us as we worked to learn the new system and reset every password and every device. Jackson even stayed late to make sure everything worked to our liking and to answer every single question we asked. It was an absolute pleasure doing business with this company! I highly recommend them!Then yesterday, Jackson came back out to check on our printer and server. After he left around 5:30, we had an issue, and he came back after hours to fix our issue. He is respectful, very knowledgeable and so willing to help anytime we need it.

GM
Review №35

We are a small internet based business with 7 desktops, 2 of which were built as servers by Computer Helper. They have become our IT department. Services are fast and highly cost effective. They also manage our automated back up system. Highly recommend them.

Ja
Review №36

Before Computer Helpers, we were having a lot of computer issues. They moved our whole network system to a server, and are constantly monitoring our computers from any issues. They have been awesome about keeping us up and running constantly and make themselves available whenever we need them. Awesome for small businesses. Highly recommended.

Gr
Review №37

Best in the business. Friendly, helpful and outstanding service. Would not go to anyone else with any type of computer issue. They can also remote in your PC if you dont need the onsite. Has helped our business get out of several jams. A+

Jo
Review №38

Very good customer service, very straight forward, with no hidden surprises.

Da
Review №39

The very best hands down nice and their stuff very well pleased

Vi
Review №40

Great service. Friendly and knowledgeable staff.

Ra
Review №41

Super helpful & very nice team!

Ma
Review №42

Helped us quickly and fixed the problem for a laptop we had just bought from a person. Very helpful and would recommend

Ke
Review №43

Fair price and fast service!!!

Ro
Review №44

Best IT place ever.

RE
Review №45

Had the pleasure of dealing with jay he was fixed my problem highly recommended

jd
Review №46

Very knowledgeable, great service

Ch
Review №47

Excellent service

La
Review №48

Great service

Do
Review №49

These guys are too expensive

Mi
Review №50

Jackson at Computer Helper has so much patience he walked me thru all my issues no rushing I will be going to them if I ever need Computer help

Information
12 Photos
50 Comments
4.8 Rating
  • Address:8723 Hospital Dr, Douglasville, GA 30134, United States
  • Site:http://www.computerhelper.org/
  • Phone:+1 770-628-5742
Categories
  • Computer repair service
  • Computer consultant
  • Computer support and services
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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