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Orkin
3121 Wesley Way, Dothan, AL 36305, United States
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F
Review №1

Orkin was on time (Caleb) was very professional courteous. Answered all questions. Talked explained the services, what he was doing. On the phone.. At the office..everyone had been great. Thank you so much. I highly recommend Orkin.

Ha
Review №2

Caleb was very easy to talk to, polite, thorough, up-front and transparent. Very pleased!

Be
Review №3

I’ve been using Orkin for several years and have always been very happy with them! Their employees are always very friendly, professional & on time. I highly recommend this company!

Am
Review №4

I tried to use this business because my dad used them before he passed but Ive not been very successful in getting anyone to respond to me other than...we sent you a letter... Didnt get a letter... Hold one moment... Ok.. They sent you another letter... Click. Are you kidding me? Ill be finding another service

G.
Review №5

Steve Polson was a great help going over the the various services and contract details. He was very courteous, professional, and knowledgeable. The things I appreciated the most were: 1) he really took the time to go everything I had questions about and if he was not sure of an answer, he was straight forward about it, researched it, and was very quick to respond with the answer. 2) he made every effort to go over my concerns to choose the correct service. I really liked his approach and philosophy of how he does business and communicates with the customer

Me
Review №6

I am very happy with the quality of service. Even though we live in a heavily wooded area we do not have issues with bugs.

Kr
Review №7

Great Experience, no more mosquitoes. Thank you so much!

Br
Review №8

Orkin is great! They are professional, friendly, timely, and they get the job done right.

Ja
Review №9

Have been using Orkin for years and they are the best.

Ey
Review №10

Gave great advice on the problem to correct it without using them. Awesome service

Ro
Review №11

They were great. The technician, JOE, was awesome. Great guy. Great service from Orkin

Me
Review №12

The employee sent to my home was very friendly and helpful and explained everything perfectly!

Ro
Review №13

The response time from call to inspection was 48 hours.Great team work from ORKIN. Thank You.

Ed
Review №14

Excellent service. The technician explained everything he was doing and the perimeters and spray works

Bi
Review №15

Very professional and attentive to our request

To
Review №16

Very knowledgeable and friendly service technician

Sa
Review №17

The team was professional and timely. Good workmanship and customer service. Will continue to use them.

Ma
Review №18

We had carpenter and fire ants. We went with Orkin because of their professionalism and their integrity. We called 2 other local companies to compare pricing. The first didnt show up, the 2nd needed to be prompted and he did not do an inspection in the attic or the crawlspace. Orkin took 3-4 hours to look through the crawlspace and even found a leaking toilet seal on one of our pipes. They also did a full attic inspection. They didnt initially find any carpenter ants in the attic during the first inspection so they performed a 2nd inspection in the attic where they eventually found the nest located outside the house. They didnt change the price after they found the carpenter ants which required more work than initially perceived. This company cares. The local company that showed up was cheaper by a little on the initial treatment but ultimately if they arent willing to even do an inspection, how can you trust them to treat for pests correctly without having to babysit them. Orkin told us what they were going to do and when they didnt see the response they expected, they came back. I would recommend Orkin.

Ta
Review №19

Very knowledgeable and friendly did a good job with fast service.

Jo
Review №20

Josh was extremely friendly, professional and courteous. We are always pleased with Orkin’s service.

Ja
Review №21

Great work done by David Paine and his partner. Very prompt and thorough work and service done.

Sa
Review №22

Super professional and friendly! I didn’t hear the gentleman who was assigned to help me knocking on my door and he was kind enough to call me and tell me he was outside! I appreciate that so much! Living with a 4 year old, sometimes things can get loud lol. He listened to me and was more than helpful about the things I’ve been using around the house to help my situation. 10/10.

Ge
Review №23

Good job all services

Tr
Review №24

Gentleman that came to do the inspection was very informative and inspected every inch of our home and out building. I was very impressed with him. He had a great attitude and was friendly to my husband, myself and our dog.

Ch
Review №25

Excellent service, friendly and professional.

Ka
Review №26

Jeff is the first person I spoke with and he was super helpful and informative. Phillip is my technician and he was very detailed with treatment, tips for us inside and outside the home, very knowledgeable with pest control in general. I am glad we finally made the decision to call Orkin.

Al
Review №27

They asked me to leave a review so here i am again.. Buying a home and had to have an inspection. I wasnt really sure what it was called- cant be pretty AND smart EVERY DAY- but Judy was so kind an patient while I explained what I needed. She knew exactly what I meant. And as usual, the service guys were great as well. Orkin has been 5 stars from the beginning.Prev Review:Great customer service. Love our regular Orkin man

Do
Review №28

On time and efficiency. Explained as he inspected.I have been using Orkin more than 10 years.Great experience! Great care and results.Thank you Orkin!

Da
Review №29

The tech that came out was very friendly, extremely explanatory and informative. Very comfortable in his job , showed he had confidence in what he is there to do and trustworthy.

Je
Review №30

Great people with great service! Friendly and helpful!

Te
Review №31

Tech was great. Professional, on time, knowledgeable.

Ja
Review №32

Had a great experience with a qualified Orkin service provider. Was nice and gave good management for future awareness of any pest.Thanks again

Ka
Review №33

I live near Dothan, AL. Spencer is my contact and always does a great job! Im so pleased with the customer service. He goes above and beyond and is very helpful answering all of my questions.

Ma
Review №34

Called and they came and sprayed the same day every polite employee also!!!

Sh
Review №35

Great service and no bugs.

De
Review №36

Very friendly and prompt service. Technician is always thorough with service. Treats house and yard for pests. Puts out sticky bug traps and sticky mouse traps when needed. Also gets rid of wasps and their nest. Salesman visited recently to do termite inspection and explain termite treatment options. He was very friendly and explained everything in a way that was easy to understand. I am a very happy and satisfied customer.

t
Review №37

Great company!

Er
Review №38

When we purchased this home it was already being serviced by Orkin so we continued the service with them.... 24 years later they continue to be the best in the business. Techs are very professional, well informed, very accommodating and very polite. Awesome service A+

Ba
Review №39

I have been a customer with Orkin for 18 years. They continue to provide me with a pest free home life. Very professional and always on time. Customer service is a high priority and you are treated with respect. Highly recommended pest control service.

Ci
Review №40

Sales and service were excellent and very professional.

D.
Review №41

Orkin does a great job with my tenants.. usually on time, clean and neat.and very.friendly... doesnt waste time and has billing almost.ready.for.me. good.job... been doing this for about 6 Or 7 years. No bugs.in site!

Je
Review №42

Great company that took care of all my questions and concerns. Jarod is the best!

Wa
Review №43

Chase snd Garrett are awesome. They went beyond helping me. Explaining things to me. Very friendly.

Ma
Review №44

Great service and great service person

Ma
Review №45

Professional. Friendly. Immediate results on cockroack infestation on the outside and the inside. Thank you Orkin. Also, the inspection for termites, beatles, fungus, and other issues in the crawl space went smoothly. The prices seem high for the size of the house but thats out of my control. The professionalism is excellent. Glad I called Orkin because I needed help!

Sa
Review №46

We just moved into a house that had the big roaches that fly called Palmetto roaches. My husband has sprayed and killed a few but i want them all gone. So from past experience I Knew Orkin could get raid of them. So far they have only came out once and done the first spray but just from that we have seen a big improvement. John the tech . was really nice and very informative answered all our questions.

Ma
Review №47

When they came and sprayed I seen a different that day

Li
Review №48

Seems to be working.

Ja
Review №49

Once I notified Orkin of the hornet nest, they promptly scheduled me for the very next morning. They arrived on time, and took care of the large nest without hesitation. I would recommend them to anyone!

Ke
Review №50

The customer service pretty much consists of one lady, and she has absolutely no idea what shes doing. This isnt bullying, this is fact. Even the people at their main corporate office agree that its being ran poorly.Their bookkeeping is horrendous. I had multiple accounts, with different addresses, and I have only signed up with them once in my entire life. Every time I called, I had to have a 20 minute conversation about how I only have one account, but they never closed the wrong one, even though we talked about it numerous times. This created a billing address for the wrong house, and service at the right one.Theyre thieves - In the end, when we discontinued our account with them, they continued to bill us when we were completely paid up. Even though we could show our bank statements (Print-outs from the bank) as proof that all payments were made , they couldnt find the payments made in their system. Once again, bad bookkeeping and terrible customer service.Also, we were paying for the service to move the ants out of our yard, but that wasnt addressed very well. Its a long drawn out process to remove them, but it was like they were just spraying water on everything.AVOID THEM COMPLETELY

Da
Review №51

They are willing to work with you the reason I say that is I had some aging cats and I didnt want to have it sprayed inside anymore so they were more than happy to work with me Im just doing the outside they let you know where head when theyre going to come

Pa
Review №52

I believe the workman did a great job, so efficient.

Me
Review №53

Great customer service and very knowledgeable staff. This is day 1 but I know it will be awesome service.

Ta
Review №54

Spencer is the best!! He is always on time and very polite. If I ever have any unexpected issues Orkin and Spencer are always there to address them! Great company, great service, great employee!

Ke
Review №55

Great Rep, very attentive, made sure he covered every nook and cranny of the house. Would recommend this company to anyone looking for bug control.

Ch
Review №56

They did an excellent job from the inspection all the way to the end when the guy came out and done the treatment. Everyone that was involved did an excellent job.

Ly
Review №57

Love having Forrest as our service guy! He’s always nice and courteous! He knows I don’t like spiders so he makes sure to spray those little pest away!

Ma
Review №58

Orkin was very quick to assist me in special scheduling to meet our hectic life. Service was professional and quick but not hurried. Answered questions without being overly in-depth allowing my spouse to understand answers as well

Ly
Review №59

I have had many great experiences with Orkin (after having a terrible time with Terminix). Everyone I have ever dealt with is very knowledgeable, friendly, and helpful and I could not be more pleased with their service and the lack of critters in and around our home (especially since we live in a wooded area and have a lot of pine straw) My current exterminator, Forrest, is so professional and sweet and always goes the extra mile to make sure all our pest needs are met. I would definitely recommend him and this company!

Wa
Review №60

The technician is always very professional and punctual. He shows interest in satisfying the customer, and checks to see that all parts of the service visit have been completed. I highly recommend that other technicians model their service visits after the one that I have. It is my request that he continue to service my residence.

Br
Review №61

Spencer is always VERY polite and courteous. He does a great job and only comes every three months to maintain our pest control. We dont have any problems!! Thank you Orkin!!

Bi
Review №62

Forest does a great job. He checks to see if we are having problems then takes care of the problem if we have any. He is most pleasant on the phone and in person. I really like the way he does business. He is a positive +++ for Orkin.

Ve
Review №63

You have been a big help to my home,and I thank you all very much I no I was invested .but now it looking good for me.and my man that comes I love him he is so nice.

Kr
Review №64

I do not recommend this company to anyone, stay with a local small business! First, they quoted me at $870, which I have in writing and then proceeded to charge me $100 more. Second, they didn’t clean up any of their mess and they spilled my tire cleaner all over the garage floor and didn’t even clean that up! I’m 6 months pregnant, went into the garage and almost fell due to the greasy mess they left behind. Not only did I have to clean up my tire cleaner but I sweep up all of their mess, they moved all my belongings back on top of the mess, so everything had to be moved again to clean it! There was a broom right where they were working, no excuse! And the third and final thing, they scratched my brand new car on the hood, stated it wasn’t them, and refused to do anything about it! Tried to blame everyone but themselves!! Terrible company and very upset that I went with them to re-bond my house. I just hope nobody makes the same mistake that I did.UPDATE: They continue to deny damages done to the car, but gave us a $200 credit on our next bill. The damage to the car was $484

Li
Review №65

Jason sprays my house and I really like him. He always makes sure Im not having anymore problems and if I do he does his best to fix it! Very friendly, and very professional. Thank you!

Sh
Review №66

The young man was the most thorough inspector weve ever had. Very respectful and courteous. Had great confidence in him. Thank you for hiring good men like him.

Ja
Review №67

They are always on time and do a great job. If you have any issues at all they are quick to respond. Their team members are professional and courteous. I could not ask for better.

Kr
Review №68

Today, Orkin came to do my first home inspection. The pest control specialist, David was on time for the appointment, professional, and thorough. He took his time explaining their pest control services and the benefits that came with it. I am very satisfied with the service. I plan to keep Orkin as my pest control provider for many years to come!

Pa
Review №69

I have used orkin for over 10 years. They have treated my home with personal care. The Technician is friendly and very professional. I am grateful for this company.

re
Review №70

I am very pleased with orkin.

Re
Review №71

Very professional and courteous. I appreciate the young man who exterminates my home every two months. Service with knowledge, a kind smile, and trustworthy.

Ed
Review №72

Fast and professional. Knowledgeable and informative about products and services. Thanks for keeping me up to date and thanks for keeping my house bug free

Il
Review №73

Great and friendly company. Always on track. I have been with then for over ten years, I trust their work. 😀

Vi
Review №74

David Paine was very helpful, professional and personable. We will gladly use Orkin again!

Wh
Review №75

GREAT EXPERIENCE! Would recommend to everyone!!

Ra
Review №76

On time and polite. Used Orkin for years.

Jo
Review №77

Professional and prompt

Cl
Review №78

Jeff did a good job explaining our plan and checking for any damage which there was none. He can back a few days later to spread granules outside as it was raining the day he inspected inside. Did a good job for us.Thank YouClifford and Glenna Harris

Th
Review №79

I have always been very satisfied with Orkin.I think Forest does a great job, very polite and professional. I have been with this company for a long time, and will continue to do so.

Kr
Review №80

Forrest has been our family Orkin man for a couple of years now and we ADORE him!He is SO SWEET to my little girls, who are truly way bigger pests to him than the actual pests he is there to handle!Not to mention, the actual pests control aspect of the service has always been expertly handled and he zapped my fruit fly problem in a flash, right before a big birthday party at our house (making him my all time hero) & they have never returned!!!Angela Z McAllister

He
Review №81

Very helpful and will work with you on a hlgood schedule. Agents have extensive knowledge to help clients understand whats around the home and what they use to treat.

Bo
Review №82

Our Orkin guy, Forrest, does a great job! Hes friendly, informative, and knowledgeable! Couldnt ask for a better young man to do our best control!

Ki
Review №83

Good professional service courtesy staff

Ch
Review №84

Great service! Super easy. The technician explained everything thoroughly and was very friendly.

Sy
Review №85

My service rep Alex does an excellant job for us. He is courteous and professional. I am well pleased with Orkin.

Re
Review №86

Im so pleased with my service from orkin. They are always on time. Always ask if Im having any specific problem with any type of insect. Courtesy and professional.

Ma
Review №87

Alex was the technician that came out to our home to take care of our pest problem and he was very nice, polite and professional; and I would recommend him to anyone whenever referring clients to Orkin.

St
Review №88

Had a sugar ant problem and they were able to come out the same day! Very wonderful and friendly folks

S
Review №89

Great service and very thorough!

Le
Review №90

Very respectful young man comes to spray our home and we havent had any issues with unwanted insects of any kind since we began using Orkin. If we do have any concerns they are always ready to return to handle it at no extra charge! Completly blows away our prior pest provider services!! Keep up the good work.

Ju
Review №91

The techs were very knowledgeable and thorough. Totally happy.Now if we can get rid of the bugs...

Br
Review №92

Jason Jones has always been a very professional and courteous serviceman. Hes quite thorough and always asks if there are problems of any kind which he addresses immediately if required. A real asset to the company.

Ra
Review №93

The person who did the pest control explained what he was doing and what he was using as well as the precautions required.What could have been better is that I was surprised at the cost that I was being charged. The price I was quoted when I first call was different than when the local office called me.

Su
Review №94

I’ve always had amazing service from the people at Orkin, they’re great about scheduling appointments, they call if they’re running behind even a couple minutes, the techs are always polite and answer all my questions and address any concerns I have. And I’ve never had any insect problems between treatments. I couldn’t ask for more.

Ja
Review №95

Jason has been servicing our office for several years and he does a awesome job and if someone else come by I always have to make sure Jason is okay. I give him a 10 out of 10 Thanks Jason for all you do

Ve
Review №96

Good company, professional employees!

Le
Review №97

Great communication and dependability from David, the representative. Technicians are very thorough and dependable, as well. I would recommend this facility.

Be
Review №98

Spencer is the best bug man ever! So polite & considerate. Definitely goes above & beyond!!

Li
Review №99

Amazing service today. He was very friendly and very informative. Very pleased! Thank you!

Ja
Review №100

For more than ten years Orkin Pest & Termite Control in Dothan, Alabama, has been providing pest control and termite protection services for my home. From the beginning, the services have been effective and professionally applied and I am completely satisfied as a customer. In particular, the office and field personnel have been very professional, dependable, courteous, and helpful. I highly recommend Orkin and Pest Control of Dothan, Alabama, to anyone in need of professional, dependable, and effective pest and termite control services.

Information
11 Photos
100 Comments
4.8 Rating
  • Address:3121 Wesley Way, Dothan, AL 36305, United States
  • Site:https://www.orkin.com/locations/alabama-al/dothan?utm_source=local&utm_medium=local&utm_campaign=WEB72055
  • Phone:+1 877-250-1652
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
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