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Ricks Automotive & Custom Exhaust llc
1639 S Oates St, Dothan, AL 36301, United States
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Mi
Review №1

Awesome experience. Very informative and fair priced! They did an amazing job! I highly recommend!

Pa
Review №2

My second time using them for exaust. Did an excellent job both times. Highly recommend them. Friendly staff

Se
Review №3

Love these people there absolutely amazing and get to job done quick and right I recommend going because there absolutely fantastic

Ja
Review №4

Well I’m not usually one to leave a bad review but I recently had exhaust put on my truck not even a month ago and I had to take it back once for a broken hanger. No big deal , but now I just discovered another one’s broke again.. even though they just looked at it and supposedly fixed it but now it’s broke again.. I don’t live close enough to have to keep coming back every single time it breaks especially when I just had it done it shouldn’t be breaking at all actually. Wouldn’t recommend unless you want to go back-and-forth all the time to fix it...

Sc
Review №5

Rick is very good!! I have been trying to get my vehicle in for sometime now but they are busy!! I am tired of working on my vehicle and would trust RICK with this four wheel drive stuff since I have never owned a 4×4 until now and would rather him look at it since he knows all about them!!

Gu
Review №6

I called a week ago to get a quote for a muffler delete. Today, I had that delete done exactly to the specifications I wanted. I highly recommend them for your custom exhaust work!

Ed
Review №7

Great prices alot cheaper than jim whaleys and at least they got my alignment right the first time. Will definitely use again.

Jl
Review №8

I have always had top notch service, i can truly say that Rick stands behind his work, i had a transmission cable go bad on s ford explorer that i had, it failed twice more, But Rick and Dwight had my explorer picked up and fixed quickly both times,And the exhaust work i had done on my Dodge ramHas held up great, despite the ruff treatment i give it sometimes, i recommend them to anyone,

Ma
Review №9

Every time I go there theyre great. Best in town in my opinion. A+++++ Service.

An
Review №10

Honest assessments...fair prices...reasonable times in shop...

Co
Review №11

Plenty of shops who would actually appreciate your business. I’d look elsewhere if I were you.

Li
Review №12

Upfront estimates with no hidden charges. Professional, friendly, reliable service thats guaranteed. Certified technicians. Reasonable prices. Great customer service. Im well pleased.

Ra
Review №13

Did a great job on my Dakota and very quickly will definitely use them again.

M.
Review №14

Got me in and out quickly for a partial exhaust replacement on my Tacoma. Great price with no BS sales!

Ku
Review №15

Very nice place for a quick Italian meal.

Ch
Review №16

Expectations were exceeded. Their excitement was contagious! I will definitely be coming back !

Er
Review №17

I give Ricks a 5star because there are very polite very informative and they did an awesome job I dropped my car off in one day and got about the same day what an awesome team I will definitely recommend them to other people and if I have any other problems in my car I would definitely go to them first thanks for all you done for my car thank you

RI
Review №18

They did what I wanted them to do at a good speed time an a reasonable price

Lu
Review №19

Excellent service, great communication, did exactly what we talked about with my exhaust on my 2021 f250 Tremor.

Br
Review №20

Great prices, quick service, friendly employees, and just all around amazing work! My exhaust sounds amazing! They also have the best price in town for an alignment!

Ca
Review №21

I love the fact that I got in and out fairly quick. The prices are spot on and fairly honest. Got both my vehicles in and out with work completed in around 2.5 hours.

Ho
Review №22

It’s not often you find a good mechanic who values the customer the way these guys do. All very knowledgeable and kept me informed with the entire process by never going a single day without making sure I heard the status of my vehicle. Also, calling me to make sure that I was okay with everything they recommended be done and informative and understandable answers when I asked why. I would highly recommend this shop to anyone in need of work.

Ru
Review №23

Been using Ricks for years. Sadly I had to bring 3 vehicles over course of 2 weeks and they jumped right on them and took care of me. Will continue to use and recommend them to others.

Je
Review №24

Great customer service and quality work.

Ro
Review №25

Answered every question and was very attentive... definitely gonna be doing business with very soon..

Br
Review №26

After the tech said hed be right back, I waited 20min, made 4 phone calls and ate 2 cheese burgers uninterrupted by anyone helping me. So I left. If you want to waste my time up front, I can only imagine what youll do once you have my car torn apart. So no, you certainly wont find my name on any record except this one.

Ja
Review №27

It is hard to find an honest mechanic and I can tell these guys are the real deal. Rick, Dwight, and the rest are always helpful, honest and have always stood by their work! I would recommend them any day of the week and twice on Sunday! Ive been a customer of Ricks for over 10 years wouldnt dream of taking my car to anywhere else!

Al
Review №28

This business is what is rare to find..... honesty,true skill,and great customer service at its finest.... best in Dothan if you ask me...much respects

Jo
Review №29

Got my vehicle worked on. Poor inexperience-like welding, craked one of the brand new mufflers I supplied trying to expand the joint. After a second visit exhaust still leaking through a badly welded spot. Not worth the money and time waisted. Most likely I will have to order new parts, finď another shop and start over. $130.00 set back + damage part.

Gl
Review №30

They are super nice. They got my car fixed exactly when they said they would. And very reasonable. I would recommend Ricks to anyone and would definitely take my car back to theme

Ai
Review №31

Great service! Thank you guys so much.

Ne
Review №32

I had a great experience with this shop! Dwight was very knowledgeable and gave me good advice when we discussed the exhaust on my Ram 1500. My truck sounds AMAZING! They got me exactly the sound I wanted, and at a great price! I couldn’t recommend Rick’s Automotive more, and I’ll be going to them for all of my exhaust mods from now on.

Je
Review №33

Always dependable does great work and reasonably priced

Le
Review №34

High quality service! Straight forward workers! Highly recommended

Wa
Review №35

Great place to get your exhaust work done. After couple of exhaust work done to my truck we got the right tone sound for my truck. Great people to work with.

Th
Review №36

Awesome and friendly service. Walked in and got greeted with a smile and what can I do for you. Told them what I wanted. Got dual exhaust. They done a awesome job on my 2019 Ford F150 exhaust. Sounds awesome! Its just what I wanted. They will definitely be recommended to everyone that needs friendly and awesome service! Keep up the good work guys!

Th
Review №37

Great service, amazing work. They took the time to explain to me everything they did and why they did it that way and I am very happy with my custom exhaust. They do high end work and have great prices. I definitely recommend

Ra
Review №38

Best place in town I have a 2013 dodge blew the head gasket all other garages couldnt get to my car for weeks Ricks got it in and within 4 days car was ready kept me informed all the way and was cheaper then they quoted excellent work and price will be back they have my bussiness for life thank you Rick and your staff

he
Review №39

My experience with ricks has been excellent I have taken my 2009 dodge caravan. To Dwight and team on many occasions and I am well pleased, also I took my daughters 2001 VW beetle there and they work on it with no problem even though it was a foreign car I will continue to recommend anyone I know to Ricks Priemium Automotive Services.

je
Review №40

I would recommend ricks automotive to anyone. I carried my car there 4 months ago for work and I have not had any problems. They are a very friendly and knowledgeable staff . my husband is carrying his truck to have work done to it . Great people and price

Ge
Review №41

Good work at a good price on time

Sh
Review №42

These guys are fantastic! They are friendly and helpful. They do what they say, when they say. These gents have done outstanding work on my exhaust system and drive shaft on this big truck, and have not put me in the poor house to do so. Great group of guys!

Pr
Review №43

Came in for a custom exhaust from cats all the way out and he did an amazing job! Very knowledgeable and very very helpful! Was able to complete the exhaust in two days, highly recommend Rick’s automotive!

Ed
Review №44

Had some duals put on these guys got it done quickly well to quickly I didnt look at tips good my fault I picked them out got home had a change of mind called these guys no argument or nothing told me to bring truck back they changed out tips for me its people like this who really making America great again thanks Rick truck looks great!

St
Review №45

Ricks Automotive (RACE) always takes care of me and my family. I recommend them to everyone!

Ke
Review №46

Very professional and right on target. Great price and great customer service. Done an excellent job on my car

Di
Review №47

Could not have asked for better service. Was just going to get some prices but decided to let them do the work. They are very reasonable. The place is clean and the service was great. Dewayne was great on explaining the items of my interest today. I would and will recommend Ricks to everyone. Thanks guy for the excellent service.

Pa
Review №48

The service was excellent and fast.I needed my muffler replaced on my pickup so I called Ricks. Not only was the price reasonable and fare when he found something else wrong with my exhaust tail pipe he quickly let me know about hit and gave me a very competitive price on fixing it for me. Will be recommending to anyone needing work done at a reasonable price.

Pi
Review №49

I have done business with R.A.C.E for the past seven years, the whole crew does an amazing job with their work and the staff is very helpful. I would highly recommend them to anyone looking to have any work done. Best in the area, hands down!!!Benjamin Applewhite

Da
Review №50

Very reasonable price and very little wait. Very pleased with end result.

Ca
Review №51

This review was written 2 years ago.Problem with the brakes on 2005 Buick LeSabre and looking for a brake shop or garage. Missed a left turn on Ross Clark Circle due to heavy traffic in turn lane. Stayed on S. Oates, saw the sign for Ricks Automotive and pulled in. Explained the problem with my brakes; they repaired my brake line, and were courteous throughout. Although Im sure this is normal for them, their patience must have surely worn thin. Brake lines (and other parts, too) for older cars are hard to find so they spent a lot of time talking to auto supply stores. But they kept at it, my brakes are fixed, the cost was very reasonable, and Ricks Automotive has acquired new customers for life.New review 27JAN2021.Toyota Avalon with either dead ECU or alternator. Car died. Towed to R.A.C.E. Alternator replaced. Excellent service. Courteous owner and personnel. Thank you all, Rick. 10 out of 10 with 10 being the best.

Ji
Review №52

I Love R.A.C.E. !

Mi
Review №53

Customers beware-Arrived Jan 8 to have a Bassani catted x/pipe system installed on my 2001 Mustang.My car was inspected and I was told they were capable of installing this system while my car was on the rack. I was told the nuts looked great and told the cost would be $120 and I gave the go ahead to proceed. The service tech began working as I watched through the glass door. He was using a high powered air wrench and then changed sockets and began beating with a hammer. I then knew something was wrong. Ricky then inspected the vehicle with the service tech. The man working the counter stated sarcastically they could not keep the car on the rack all day long. He told me they rounded off two exhaust nuts. I asked, what are you going to do? He said I would have to bring the car in and leave it for 3 or more days and they would work on it a little along and I would be charged $200-$300 more depending on the time. I know this was their mistake since no exhaust work has ever been done to this car with only 40,000 miles. I have owned the car since 2004. They didnt apologize and they were very rude to me about their mistake.Customers beware!

Dr
Review №54

Great group of guys! They do excellent work! I wouldnt take my vehicle anywhere else! They are honest hard working guys! Very friendly and easy to get along with and will work with you on prices

se
Review №55

Beware of the derogative practices by Ricks Automotive! This directed to the owner. Do not reply and try to make an excuse for your deceptive practices. Do not trust this place. Their goal is maximize their profit margin while lying and making excuses for not fixing the issue(s) and blaming the customer when he claims to be a mechanic! Ive been to this shop several times before and had several items fixed. On one occasion Rick tried to charge me an additional fee which I corrected him on and on a another occasion, while replacing a part(s) they broke another function part, however did not inform me until I came to pick up the car. The part they broke while replacing another, did charge me for their mistake which explains why they didnt call me to explain what they have done and chose to tell me when I came to pay. Today, I got a mouth full from Rick in front of his employees. I have in the past several times was allowed next to my car to explain what the issue(s) was going on. I told Rick about the problem when I had arrived today of the current problem and an additional sound issue, but another personnel pulled my car into the bay. When I was explaining to him what was going on, Rick, the owner, walked up to me and began his rant of telling/yelling me I was trying to run his shop and clarified that he was talking to me. This is not what a so-called professional does in this situation, he should have approached me and we could have discussed what was going on and not being an idiot. I was doing what Ive had done many times before, including with Rick himself. With this being said, Ive let the deceptions from work done before slide, the cost to my wallet was a small factor at the time, but what he did today was non professional, trying to hide his mistakes and the insults to the customer. Out of courtesy, I tried to talk with him outside, not in front of several other customers, but he insisted on lying and deception. However, he did apologize, but I clarified that I did not appreciate him belittling me in front of his employees, this was not needed. He open the door to my car and old me to leave. Its obvious he did not want or could not to fix the problem so ensuring a customer would not return, harass the customer. People should be aware of the problems you may or may not place here and why online reviews, not just Google is helpful to initiate warnings to people of deceptive business practices.So for any new customer... be aware of this place!

Za
Review №56

Very nice owner. Great customer service. Go check them out.

Ju
Review №57

I was in town for work. I had a roaring noise and suspected a wheel bearing. I stopped in and was greeted by Rick who was busy installing an exhaust system. He asked me to hang on a few minutes and hed be right with me.Soon as he finished he had one of the guys go drive the car. He then put it on a rack, disassembled it, found the problem, spoke to me about it, ordered the bearing, installed it, and had me out of there in under an hour. They also charged about half of what the job should have cost.I really appreciate Rick and the gang getting me fixed up even though it was a holiday and they were extremely busy! I cant recommend them enough.

Li
Review №58

The owner and staff were very curtious and helpful. They explained everything to me concerning the necessary repairs needed for my vehicle and quoted me a very reasonable price. My car was also ready for pickup with in 24 hours! I now use Ricks Automotive for all my automotive needs. Great guys to work with.

Jo
Review №59

Walked in exploded what I wanted and they understood what sound I was after. Showed me the options available and got it done. No hassle and no wasted time. They done a great job and it sounds amazing

Sa
Review №60

I’ve had a lot of trouble with my car over the past couple of months. I’ve taken it to the big name repair shops and dealerships, and no one could fix it. I brought it here and they fixed it with no problem!

WS
Review №61

Terrible place! Been here several times, my mistake. I end up with more work needed done on my car after they try to fix something else. And they will try to charge you for their mistakes and not own up to it. And if you call them out on it they will try to bully you and run you off. They need to be sued and closed down! People beware!

Pa
Review №62

Got dual exhaust from them. Very knowledgeable staff and very accommodating. Got me in and out fast!! The price was reasonable also!

La
Review №63

I took my 2006 Dodge Ram 1500 in for an exhaust and from the first time i talked on the phone with Ricks Automotive they already seemed like very knowlagabe and reasonably priced people. When i actually had my exhaust installed they completed the install almost 2 hours early and also under the original estimate! Awesome! I love the work they did and my truck sounds great!

Tr
Review №64

Called ricks at 1:30pm asked what time they would be closing today I was told 4pm. I told him I was on the way. He said we will be here. Then I arrived at 2:06pm. Was greeted by the man behind the counter and he asked what he could do for me today. Then he helped me pick out my exhaust and everything. Then he proceeds to tell me he can not do it for me today because they are closing. Wasted my time and my fuel. Said I would have to come back tomorrow when I told him previously on the phone I needed it done today because I was leaving to go back home. That I am from south Florida.

Mi
Review №65

These guys are great brought my car in for some muffler work and they did it with ease and didn’t charge and arm and leg.... very pleased and would recommend anyone too them.

Ja
Review №66

Just got my new exhaust for my truck. This is the 3rd vehicle of mine ive had done at Ricks. Dwight always gives you the best price and they do the absolute best price. Great folks with great work ethic. Highly recommend if you need automotive work and or exhaust bring it to Ricks.

Ja
Review №67

Great service, excellent work. Best service I have had in a long time.

Ch
Review №68

A great place to go get your exhaust system needs. Theyll get you in and out without wasting your time or money! The weld job couldve been better but I would definitely go back for anymore needs.

Bl
Review №69

I came in without an appointment, and they were pretty busy, but they squeezed me in, did my muffler delete, and got me out in no more than 25 minutes. Only cost me $86 and the sound my car makes is worth every penny of that. He even let me inspect the work while it was on the lift. Just a bunch of great guys that work there, and they will be my go to exhaust shop from now on.

Co
Review №70

Amazing service. Very quick, detailed, and answered any and all questions I had! For anyone looking for exhaust work at a reasonable price I definitely reccomend Ricks automotive!

An
Review №71

Great service. Helped us out. Would recommend this shop. Clean bathroom, which you usually dont find at a mechanic shop. Altogether great place!!!

Mi
Review №72

RICKS has been working on my vehicles for years... never had a problem at all. Matter of fact Im here with my truck I recently bought... service is great good people.... Thats a honest review

J
Review №73

Ive used Ricks at least a half a dozen different times for auto repairs and exhaust work. I had always been satisfied with their service until my last experience. I had taken my new truck to have them put a Magnaflow muffler on it. When I got back home and got under the truck to take a look I wasnt satisfied at all. The exhaust inlets on the muffler were considerably larger than my exhaust pipes. So they cut of the exhaust pipes, stuck them in the exhaust inlets, and just welded up the difference. Also the exhaust pipes didnt line up with the new muffler, so they bent one of the pipes, putting a kink in it, to match up with the inlet. As i stated, it is a new truck, and I expected a more custom looking job, not something jacked-up looking. If I had known they were going to do this in the first place, I would not have gone through with the work. I explained this to one of the employees over the phone and he told me to bring it back and he would make it right. So I took the truck back. While the employee I had spoken to was attempting to fix the previous job, Rick came out and said to me Ive done a lot of these, and no one has ever complained except for you, so I guess all I can tell you is if you dont like it, to get your exhaust work done somewhere else. I simply said OK. Extremely unprofessional display of attitude. The previous day I had just paid them $1100 for repairs on my wifes vehicle! Meanwhile the other employee was able to remove the kinked exhaust pipe but the difference in the muffler inlet and exhaust pipe is still just a considerable amount of welding. I dislike having to do this, but the kind of attitude Rick displayed is unacceptable. ALL my work will be going elsewhere in the future.

jo
Review №74

Ricks was great. I got a full cat back system that sounds amazing at a great price and with great service. Ill defiantly be coming back.

Br
Review №75

Got my exhaust done here. Very knowledgeable employees, friendly, and priced very well. Highly recommend getting work done here.

St
Review №76

Great work and great price

An
Review №77

Been doing business at Ricks for years. Great bunch of guys. they have always been honest with my repairs

wa
Review №78

This place is very clean prices unbeatable and staff is very informative on there material will definitely be getting my work done here in the future

Sp
Review №79

Very impressed with the work done here, I wouldnt take my vehicle any place else. I would recommend this business for anyone and everybody! Excellent work!!

Ta
Review №80

Ricks Automotive is fantastic. Took my truck in for a new exhaust they did an outstanding job. I would recommend to anyone looking for auto work in Dothan.

Ta
Review №81

Would definitely come back here for any exhaust needs for my car. Very quick work and very helpful with any questions!

Ka
Review №82

Best Auto place in town! Great bunch of guys and totally honest with us about all of our work!! Will recommend them to anyone And everyone!!!

Gr
Review №83

Had a Flowmaster cat back exhaust system installed .The shop took me right in and did an A+ job on my Scion FR-S.Friendly staff and in and out quickly!

Mi
Review №84

Did a great job on my 2012 SS Camaro, brought me the roaring sound I was looking for.

Cy
Review №85

Did a good job on my car. Very professional and great attitudes

J
Review №86

Called and got me into the shop during lunch break, installed a flowmaster 44 on my 17 Silverado and sounds amazing Thanks....

Sa
Review №87

Best place around only place I ever let do my exhaust work friendly and hospitable people makes you feel like family I highly recommend ricks automotive custom exhaust

Ch
Review №88

Quick and efficient service on all your exhaust needs!

Ad
Review №89

Excellant service and very helpful knowledgable and friendly staff. Highly recomend them for all your custom exhaust needs, and anthing else you need.

Za
Review №90

Knowledgeable, honest and speedy!

ry
Review №91

Not so great... I went there hoping to get a nice exhuast made for my car and was immidiately informed by an employee that they dont really do custom exhuast even though its in the name of the shop. Maybe they shoild just be named Ricks auto and exhuast.

Da
Review №92

Was looking at spending 200 dollars but they were able to save me money and only pay half of that

Cl
Review №93

Better than anyone else in Dothan, first and last shop ill take my truck to, I refer any and everyone here, they get the job done.

To
Review №94

Great service...called today and they got me right in...great new sound on my 2014 Longhorn. Magnaflow all the way. THANKS A BUNCH!!

Ph
Review №95

Extremely knowledgeable and helpful crew and speedy work. They tell you about whats wrong and what they can do to fix your vehicle and have it done in a very short amount of time so you can get back to what you have to do.

Da
Review №96

Said the mufflers I bought would not fit charged me $80 for an hours labor. I took the same mufflers to The Muffler Shop & they had them on the car in about an hour & only charged me $60.

Da
Review №97

Replace stablizer shock on 2001 Jeep Wrangler. Reasonable price and quick service!

Er
Review №98

Very helpful when i walked up did great work extremely satisfied

To
Review №99

After all these last two week I came back home after burying my father to deal with stuff at my house..truck was giving me problems with the catalytic converter...had seen the shop a hundred times pulled in and they gave me service....would highly recommend them...staff is super nice

Ty
Review №100

Great people, great service, great price, highly recommend using this shop, did a great job on my Z71

Information
45 Photos
100 Comments
4.5 Rating
  • Address:1639 S Oates St, Dothan, AL 36301, United States
  • Site:http://ricksautomotiveandcustomexhaust.com/
  • Phone:+1 334-671-4775
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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