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Jays Auto Repair
20101 Van Dyke Ave, Detroit, MI 48234, United States
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Kr
Review №1

This place is one of the fastest auto repair shop Ive ever been too! This is the second visit and I was in and out both time in under 45mins! Professional and friendly will definitely be bringing car back and recommend others too as well!

Ja
Review №2

They professionally will mess your vehicle up the owner jay very hot headed and will rigg your vehicle and say its fix. He has no respect for his customers and his disable customers, this shop does quick fix, because he has no knowledge about fixing vehicle correctly. Be aware

aa
Review №3

Hands down the best repair shop in Michigan. Knowledgeable, fast, and trustworthy. Definitely recommend!!

Ke
Review №4

Jay’s is one of the best auto repair shops around! Service is always quick and everyone is so polite and friendly. They are always straight to the point about what our vehicle needs and their services are always at a great price. We will definitely be long term customers here!!

C
Review №5

This was the first time my car got sick so I was a bit leery of who I would let work on it. After searching for a bit I found this place and they did a great job. Also Jay is a God send!! I appreciate his patience with me and my car. Thanks guys. Im a happy customer 😁

Gr
Review №6

Used Jays for the first time and they have a customer for life. Not much of a car guy so getting my car fixed can be stressful for fear of being cheated. Any apprehension I could of had were gone instantly when I stepped into the shop. The piece of mind of not being taken advantage of is worth it alone, but theyre also top notch nice people and easy on the wallet.

Lo
Review №7

Jays Auto Repair has done several services on my vehicle and they have done a great job every time. Their shop is clean and the staff are professional. I have been searching for a reliable repair shop for some years and my AAA membership recommended this facility when my vehicle was towed. Im glad they did. Jays Auto Repair is my go to shop for anything I need done to me vehicle and I recommend them highly. You will not be disappointed.

Ke
Review №8

I will always come back here. In my opinion Jays is the best not only is he an honest & good guy, hes professional, respectful and does great work. I referrer any and everyone who has mechanic horror stories or just needs vehicle repair . Ive been coming to Jays for 4 yrs and never have they let me dwn . Im the happy customer.😁😆👏🏾👏🏾 Thanks Jay keep up the great work!!!

Mi
Review №9

Great place to have work done i would recommend them. They are my repair shop

Ca
Review №10

Jay is a good man, he does not take advantage of people. He has caring friendly staff and they take care of business. I will always take my car to tjem

Mr
Review №11

Good place. Damon and John we very pleasant to deal with. Thanks Jay!

Ad
Review №12

Knowledgeable. Friendly. Professional. No games played at all. Customer for life.

Po
Review №13

This was my 1st trip to this repair shop after some bad experiences at another shop. Wasnt sure exactly what was wrong but Jay got it fixed for me. Took a few days but it seems to be running good now. And the people were very nice A+

Ed
Review №14

They do good work and in a timely manner customer service is good as well.

Ju
Review №15

They have great customer service they really know how to communicate with there customers and crack down on the problems you need solved go to them I promise you you won’t be disappointed!!!

Va
Review №16

I love jay’s auto repair there always fast with there work good Energy from everybody who works there and they go about above and beyond for there customers I came in to get my engine was making a noise he fix it fast n my front head light was out he fix it for free it I tryed to pay for the light he told me I was good just to Refer someone .......if that ain’t love I don’t know so if you looking for great Service I definitely think you should go get jay’s auto

Gr
Review №17

From routine maintenance to complex repairs, I can always trust the team at Jays Auto to do a fantastic job with my vehicle! Jay, Renee, and the team are excellent communicators and truly make me feel like family! I am so grateful to be part of the Jays Auto community! Thank you!

Jo
Review №18

Jays Auto Repair Do not take your car here if you care about it, Jay K Kue took hus car here because he was initially getting it fixed here, he ended up finding a more convenient mechanic closer to my home, he couldnt get to my car for a couple of days and somebody tried to steal it on jays property, jay completely screwed me when @jay kue asked how can we come to a understanding he completely blew jay off, I cant speak on the service and if theyre great at fixing cars, because jay kue didnt get a chance, but I will say this YOUR CAR IS NOT SAFE AT THERE LOCATION 3 OTHERS CARS WERE BROKEN INTO ONSITE AND ONE WAS ACTUALLY STOLEN, think real long and hard about where you leave your cars folks because theres sheisty mechanics who will leave you out to dry

Si
Review №19

They were all helpful... I had a great experience ❤

Vi
Review №20

Great auto shop to take your car to.

My
Review №21

Good morning ladies and Gentlemen.I came here at the shop by my dealership. Let me tell you , the owner jay is awesome very truthful, helpful, well mannered. He’s very multitasking as well, and Very talented at his job. The whole staff are fantastic at what they do.Go here if you need work done to your vehicle. I promise you will leave out that building smiling.

Qu
Review №22

This is my mothers mechanic I also found out recently that my coworker has been going to J for over 5 years. I dropped off my car Saturday afternoon and as soon as I walked in I was greeted immediately helped in the office and spoke with Jay about what was going on with my Mini Van. Although I came in late Saturday J assured me that by Monday he would get back with me but what was going on with my vehicle I had been screwed around by so many other mechanics Im confident Jay and his staff will get the job done. Ive should I listen to my mother when she told me to go to him years ago.

Ad
Review №23

Good experience very professional love those guys

Go
Review №24

Jays is a a hard working American who looks out for those who are honest and up front the staff and jay are soil. I recommended them to all. God Bless you Jay thanks again. Dean, and Maja

Da
Review №25

Jay was very professional and reasonable. My car was serviced in a timely manner. They definitely have a customer for life.

Ra
Review №26

Great shop. They really care about their customers. Check out their online reviews.

Re
Review №27

Fix daughter car did a awesome job

Ej
Review №28

They did a great job on my body control module security system. The got my car running again after my equinox was in the shop for almost 3 weeks at express auto repair. Plus I got a discount on the repairs. They had to go behind what the other mechanics did wrong.

De
Review №29

I recommend everyone go here to get there vehicles fixed and checked they do an amazing job and affordable prices and quality jay is and good person he will always consider was the best way for your vehicle this place is absolutely amazing and will continue to go here

Mi
Review №30

Jays Auto Repair Shop is AWESOME!!!! Everyone that works here are great and polite. Wonderful Staff, they get you In & Out with no problems.. I have been looking for a new Auto Service for about 7 to 10 years, now I finally found what I been looking for. Thanks Jay for being who you are..

Ce
Review №31

This was my first visit to Jay’s and it will not be the last! I’ve been dealing with misdiagnosed problems for years and then in one short visit the guys at Jay’s reconnected something and figured it out (that’s their deal!)....AND put air in my tires😁 Thank you for the help, it is very much appreciated!

Sa
Review №32

One of the most respectful businesses around in auto repairs gets the job done when needed jays auto took care of both my Dodge Journey & Pontiac Grand Prix

Eh
Review №33

Knowledgeable, professional shop that offers good quality service for a good value, and on-time! They will address any Post-operation fixes that may be needed. I recommend Jays !

D
Review №34

Jays is horrible. They put ball joint in and didnt grease it. Ball joint was DRY and grease fitting was not put in.They replaced axle shaft too and didnt put seal on correctly. Ended up leaking fluid.Now I have bigger problems.I had to take it to another place. Dont trust the people at Jays.They couldnt do one ball joint right. Why would I trust them to do four.Even though its under warranty I didnt want to go back because I didnt trust them to touch my truck again. I went somewhere else to a mechanic who did the job right.

Ar
Review №35

The best mechanic(s) and costumer service in the D! Very productive and professional service’s! From the time you call and speak with someone, drop off your vehicle, to the time you pick it up. Everyone is very nice and you have faith in them. From the price(s) to the swift and excellent service of any task(s). I trust them! Thank you all for your great dedication and honesty!

Hu
Review №36

Renee And Jay Are Truly Amazing. I Brought My SUV In Over A Month Ago And Jay And Renee Went Above And Beyond To Help Us Get It Fixed And We’re Extremely Patient Until We We’re Able To Get It Out. I Had Needed A New Engine And He Found Me One At A Reasonable Price The Work Was Exceptional. I Will Be Bringing All My Vehicles There In The Future. They Are The Most Honest Shop That We Have Ever Dealt With I Absolutely Recommend Them To Everyone That’s In Need Of Auto Repairs. Thanks Again Guys For Everything And Your Magnificent Service.Blair Much Love.

Ri
Review №37

The best neighbourhood repair shop in Detroit

Ta
Review №38

Excellent service. Fast. Polite. Professional. Reasonably priced and have repair payoff options.

Je
Review №39

Great! Trustworthy, did good work, courteous and knowledgeable. Would definitely recommend.

An
Review №40

Horrible service and high prices. I wish they had something lower than one star. Jays doesnt even communicate when your car is ready youre always having to call and babysit the auto shop to see whats going on with your car status wise. the price they give you when they tell you whats wrong totally changes by the time that you come up there to pick up your car, something extra needed to be done!!! Only go here as a last resort!!😤😠😡🤬

ge
Review №41

Theyre gave my sister Hollie excellent treatments

Sh
Review №42

Very helpful;l staff. Repaired a dangerous leaking gas line. They even went the extra mile on their own to help take care of other critically wrong things with my car, for free charge. Big hearts they are looking out for you here.

Ma
Review №43

Very satisfied. Very Professional .

Ta
Review №44

This place is awesome I dropped off my truck at the scheduled time by 12 I had a call telling me just what my problem was an how much it was and might I add very friendly service I would recommend to any woman who needs car repairs 😉

ja
Review №45

Its sad when people lie about a Excellent, Hard working company like Jays Auto! Im a Chrysler worker. We all love the Dedication, Work and Professionalism they give to Everyone that walks in whether theyre there to ask a question or have work done! All of us Chrysler employees as well as others from all over love the Prices but especially the Top Notch Service Jays Auto gives to Everyone! Thank you Jay and dont let the Haters stop you or your business from continuing the Excellent work and Professionalism you stand for! Go to Jays and Experience the Excellent Service along with the Great People who also are Extremely Polite! 5 Stars wish I could give them 10!!! Thank you Jays Auto from your Chrysler family !!!

ma
Review №46

No one likes it when your car needs repair. these good people do everything they can to make the experience as pleasant as possible. of course that wouldnt mean much if they didnt fix your car. no worries they are proficient mechanics and best of all you dont have to fear getting ripped off. Jays will take care of you. ive been looking for three years to find a shop i could trust. they exceeded my expectations

J
Review №47

Amazing service, cleanest auto shop Ive ever seen.Jay treated us like family and ran a diagnostic on our car at no charge to us.Fully recommended this place, even if its a little out of your way.Thank you Jay.

Am
Review №48

Im from Kalamazoo. Car died in Detroit. Had it towed here based on AAA reviews. Car then wouldnt fail for them. He kept it for a week and tried everything to get the failure to repeat. Picked it up today & he didnt charge me a dime. This is the most tech savvy and digitally advanced shop Ive ever been in. Jays personal & human approach to his business puts him well beyond a cut above the rest.

Ka
Review №49

Great job

Un
Review №50

If I could. I would give this place zero stars. I guarantee if you take your car to them, your going to have more problems with it.

Le
Review №51

I was referred to Jays by two different people who spoke very highly of this place and I had been looking for a reliable mechanic near my house. This is 100% my new go-to now! They were fast, very communicative and affordable. Would highly recommend!

Ta
Review №52

I have been knowing one of the young men who works there & he is a good guy. A place you can trust.

Ty
Review №53

If you want excellent service with an excellent price then I recommend you go here. They let you know what problem needs to be fix and what problem dont.

Al
Review №54

Came in with unknown cause for car shifting. Assumed it was a suspension issue on route to work. After having the car towed, Jay showed me the issue with the vehicle. He started looking to get me a used cradle knowing it would be an expensive ordeal to get brand new. He could have easily charged me for the brand new but dug a bit to find there was a recall on the issue. Even though problem wasn’t solved, saved me $$$ while doing the right thing. Appreciate and respect people who show integrity in their business! Definitely recommend.

Jo
Review №55

This was a great place! They got me in and out in 24 hours, fastest turn around process ever. I have AAA and they were the first place recommended. My serpentine belt broke while I was driving and the gang took the time to explain to me what happened and repaired my car in no time. 100% recommend going here.

Ro
Review №56

Fast service, manager was very helpful and gave me the best parts for less price. They are nice and will not charge randomly for things they didnt fix. Moreover they will tell you if someone else messed something in your car and if the problem was less that you thought. Jay the manager is very professional. Recommended!

He
Review №57

Very well organized.

Yo
Review №58

Prices are reasonable and they do good work

Ta
Review №59

Great place to take my vehicle. Customer service is Amazing. Jay makes sure your car is fixed correctly.

Mu
Review №60

I recently ordered Headlamps for my 2011 Cadillac SRX through Amazon and for installation Amazon provided a few facilities. I chose Jays Auto garage. Today I got the headlamps installed. I was very pleased with the quality of work done. A very neat and clean facility. I would highly recommend this facility to anyone wanting to get repairs done on their car. -Murali Iyer, Rochester MI

ka
Review №61

Wouldnt take our cars anywhere else! Absolutely, always satisfied with the work. Keep up the great job, guys!

gw
Review №62

I love this place! Jay is very honest and reasonable. He knows everything about cars ! I saw him take a car apart and put it together seriously! I’ve been going to him for 5 years now. Won’t go anywhere else.

Ja
Review №63

Jay and his crew have always been there for me in my time of need. I foolishly tried a different mechanic and regretted it. And of course Jay and his crew were there to go above and beyond to help me fix the wrong this other mechanic did. I have learned my lesson and will not go to anyone else but Jays Auto Repair!

Be
Review №64

I never had a problem with the service love them they the best I recommend any have car trouble to go see jay good work

Ti
Review №65

Very nice and goes over and beyond to satisfy customer

Kb
Review №66

The best car repair service Ive ever received. Everyone there is friendly professional and honest people. Cheaper prices and better service than the dealer itself. I would recommend everyone to go 💯

Wi
Review №67

I love the service. Very affordable and fast. Definitely would recommend !!

Ch
Review №68

I been going here for a year and have received both amazing and fast service. I had a problem with my front passenger tire, and I took it in on 01/19 and it was ready for pick that night. Jay also offer a free car wash.

Sh
Review №69

I woke up this morning at 950am with no heat in my 02 Suburban. By 1045, my truck was blasting so much heat I had to turn it down. The system flush that Jay and his team performed on my truck was needed. The $86.50 I spent was well worth it. I was going to be cheap and find an alley repair person to fix it, but why spend more later, when I can get it done right the first time. Very professional, fast, and informative. And Cierra (I hope thats the correct spelling) at the front desk was very courteous and knowledgeable (she kept me up to date on what was happening and how long it would take). She even helped me find the correct building because I was at the wrong shop , at first (she stood outside in the SNOW until I pulled up to their shop). I would MOST DEFINITELY be going back for all my repair needs. Thanks for helping me and for my free car wash.

Ha
Review №70

This service repair shop conducts business in a very professional manner! I highly recommend them for all makes and models! The owner was very honest and professional! Thank you for a great experience!

Pe
Review №71

What a mechanic that cares, about your ride as much as you do? Then, Jays Auto 🚘 Repair Care Center is it!!!

Ce
Review №72

I have been going to jays auto mechanic shop for 7 years. The best mechanic shop for DETROIT. Four cars good work And great receptionists Friendly and truthful. With there prices. Thanks jay. Keep it up. Good work.

Br
Review №73

Hi from the Peeples family & all my immediate relatives are returning customers. I had no clues what the fuss was about until I got my car back and everything I needed fixed was taken care. Now I just need an oil change. Thanks Jay’s Auto Repair.

Gw
Review №74

AAA recommended, so far a decent auto repair to to take your vehicle to

Le
Review №75

Jay is Absolutely Fantastic!! The service is Great and he treats his customers with respect. Prices are reasonable. Keep up the good work Jay!

Ma
Review №76

Jay was helpful and knowledgeable. Will Do business here again.

St
Review №77

Fixed my Starter on my 08 Expedition worked with me on price and had me back on the road in no time.During the Covid 19 outbreak I was concerned that I wouldnt be able to get my car fixed and back running.Thanks to Jays Auto Repair and AAA for the recommendation Im riding again!

De
Review №78

Rip off... they rate themselves that’s why people think they are good. My car came back in worse condition and they lied to me about the problem

Ch
Review №79

Love these guys!! Always been helpful and honest!! If you want a repair shop that knows what theyre doing come here!!!

Na
Review №80

GREAT SERVICE AND GREAT LABOR. THEY HAD MY DODGE CHALLENGER SCATPACK SUSPENSION PROBLEM FIXED AND MY CAR BACK TO ME FAST!!!! HIGHLY RECOMMEND USING THESE GUYS.

Re
Review №81

I was very impressed with the professionalism of Jays Auto Repair! This was my first time in their shop and its good to know their is a shop close to my home that offers great service!

Me
Review №82

I went in prepared to spend whatever I had to, to Improve the condition of my vehicle. The mechanic I spoke with could have sold me a story and/or laid out the issues to my car and took my money, but he didn’t. He told me what was wrong with my vehicle and that I should just keep it until it goes out on it’s own. If that’s not honesty idk what is.

As
Review №83

Really bad service, I recommend dont go there

Ja
Review №84

Superb A1 quality service! Jay is very thorough with his repairs and goes above and beyond to make sure you are happy. I wouldn’t take my vehicles anywhere else. Thanks Jay!!

Re
Review №85

They had to replace the studs and I got a new tire but now its making a grinding noise. I wont be taking my car back to them cause whatever this new noise is I feel like theyre the cause and I dont need any more problems than I already have.

Ka
Review №86

I felt relief before my car was even fixed. The hospitality and the confidence in my mechanic was awesome. My first time here but definitely not my last.

Ch
Review №87

Everyone in this shop is AMAZING!!! They truly care about their customers, their time, and their pockets.... SHOUT OUT TO EVAN AND JAY... YOU GUYS ROCK!!!!

br
Review №88

Great looking shop with professional people and quality service at an amazing price.

Ke
Review №89

Im very comfortable having work done on my vehicle here, they are very affordable, very knowledgeable, friendly and trustworthy. Great place for affordable vehicle repair and maintenance. Thank you Jay and staff for your professionalism.

De
Review №90

Been knowing the owner for 10 years and doing business with the good work he always provides. Honest hard working man one of the best mechanics on the East Coast

Ki
Review №91

JAYS AUTO REPAIR SHOP: HIMSELF AND HIS EMPLOYEES OFFERS EXCELLENT PATIENCE IN LISTENING TO WHAT A CUSTOMER NEEDS. THEN ADVISE, COMPROMISES, RESPECTIVELY ACKNOWLEDGE, ONES COMPLAINT/CONCERN

Ma
Review №92

Jay always gets me back on the road .great work an he very honest.and his prices are good

Gl
Review №93

Hands down Jays Auto Repair is one of the best auto repair shop on the eastside! Great communication along with great service! Jay is very honest and upfront.

Ju
Review №94

Recommended by AAA. They went above and beyond to get my car fixed on the same day.

Ch
Review №95

Extremely good service! Highly recommended!! This business has grown tremendously in the last few years but has continuously provided my family and I top notch repairs!!

Mi
Review №96

After taking my vehicle to 3 different service centers jay is the only one that was able to dignose and repair my vehicle accurately and at a very fair price. Jays auto repair is a clean and professional establishment, you have a loyal customer for life. Thanks jay

Ge
Review №97

Great establishment! Top notch service!

T
Review №98

Always receive the best service and honest reliable feedback

Ra
Review №99

This has to be the best mechanic shop on the eastside of Detroit prices are reasonable and the mechanics there know what they are doing. I highly recommend if u have a problem. With your vehicle take it here first.

Ma
Review №100

I’d recommend this place highly very skilled workers take the time and do things properly thanks Jay for all your help and support

Information
100 Photos
100 Comments
4.6 Rating
  • Address:20101 Van Dyke Ave, Detroit, MI 48234, United States
  • Site:http://jayswayautorepair.com/
  • Phone:+1 313-826-7371
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto glass shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–2pm
  • Saturday:Closed
  • Sunday:7:30am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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