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Destin Flooring America
12889 US-98 #113b, Destin, FL 32550, United States
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Sa
Review №1

Very Pleased! Great communication, fast installation, and beautiful carpet! Needed carpet fast for a home resell and Brian was able to get his guys on the job the very next day AND upgraded the carpet we chose at no extra charge. All at a great price!

Gi
Review №2

Brian is fantastic. His follow through after the installation and even after full payment was made was outstanding. He ensures everything is done correctly. He makes the process much easier, which is critical if you’re an “out of towner” trying to manage a renovation. Thanks Brian, Rudy

Ju
Review №3

Destin Flooring America was a great flooring company in Destin , Florida to work with. They had a great selection to choose from. I especially was impressed with Dan Carr who I worked directly with. He always responded quickly for any concerns I had. I will certainly choose this company again.

Mi
Review №4

We were given the name of Destin Flooring America by the rental company we use. We needed to pull up the carpet in our rental and I loved the look of porcelain wood flooring. We were on a tight schedule since we were only in town for a few days. The sales associate showed us some different options and we made a decision quickly. Dan Carr was at our condo early the next morning to give us an estimate and we were able to schedule the flooring to start the following Monday. We were so impressed that Dans team was able to pull up the old carpet and lay the new floors in a matter of days. Hurricane Sally even made a visit but Dans team was able to finish the flooring on time for our renters arrival over the weekend. I highly recommend this group for anyone looking for new flooring.

Be
Review №5

Marcie and Dan were terrific to deal with. Very thorough, kind and efficient.Definitely recommend.

El
Review №6

We needed transitions between our carpet and wood floors. Dan came out the day after we called. He brought several wood strips to match the floors and took measurements. The following week, a crew came out and installed. I am so pleased of the quality work they did and the professionalism they showed. Everyone was so nice. If I need more work on my floors in the future I know I can depend on them to do an awesome job with a very responsible price.

Al
Review №7

Not only do they have an amazing selection, but their staff goes above and beyond to make sure your project comes out perfect. Their prices are great. We used them for carpet and tile and we will be back again for all of our flooring needs!

Ni
Review №8

DestinFlooring America provided a quality experience in a flooring solution for us. Norman was our contact who meet us to view options, schedule installation and insured our satisfaction. All areas 👍. Appreciate their attention to detail , followup and delivering on our expectations. We are very pleased with Destin Flooring America .

Re
Review №9

This was my second experience working with Destin Flooring.The most important aspect is they are easy to work with. Although pictures of the finished product would have been appreciated since we are out of town owners, the final install looked great!

Hi
Review №10

We had new flooring put into our rental unit in Destin so all arrangements we made were long distance. Norman was so nice and helpful with product selection, availability, and quoting prices and timing the job perfectly! The installer, Eric, was excellent! He went above and beyond our expectations. He not only finished way sooner than we thought but he put felt under all our furniture feet, moved a cable that was an eyesore, and even fixed a drawer knob that had been broken!!!!! Over all I would definitely use them again and highly recommend them to everyone! Good job guys!!! Thank you!

Ta
Review №11

Great selection of flooring, fair pricing, fabulous installation. People from start to finish of our project were a pleasure to work with. We love our solid surface, waterproof, plank flooring! Thanks Destin Flooring!!!

Ca
Review №12

We were ready to get rid of our wall-to-wall carpeting in our great room, dining room, and den. We visited many flooring stores and were impressed with the staff at Destin Flooring America. It started with the warm reception of their Showroom Manager Patti. The competency continued with our salesman, Mark Williams. He walked us through the pros & cons of all flooring options. We selected engineered hardwood. Mark “insisted” we take their sample board home to make suret our tentative selection would go with our furniture and not clash with our tile/carpet at transition seams. We made our decision, and Destin Flooring America had the hardwood ready to be delivered in less than a week. They delivered it two days later with directions to let the flooring acclimate to our home’s environment (temperature & humidity) for a few days. The installer assigned to our project was Eric Smith. He arrived three days after delivery to start the install. And what a job he did! He is truly an artisan with a great personality. He treated our furniture like it was his own—no nicks or scratches on his watch. Eric’s attention to detail, spot-on measurements, and careful plank placement gave us a PERFECT floor. Bottom Line: We experienced 1st service from dealer selection, wood selection & purchase, and expert installation.

Ma
Review №13

Wonderful experience from the beginning!Janet S. Guided us they our options and quoted the price in a rapid manner. The crew head by Patrick cam on the day and time decided- in one day- they managed to move furniture, install vinyl flooring in 2 bedrooms and new carpeting in our master bedroom! Excellent workers- really cared about their job and tookbride in the outcome! Everything ( furniture) was replaced and we are thrilled with the results!

Br
Review №14

I purchased wood flooring for my home in Kelly Plantation and had an exceptionally great experience dealing with Destin Flooring. Their pricing was very competitive, the installers did an outstanding job. They were very polite, cleaned up after the job, and finished on time. I highly recommend Destin Flooring for any flooring or design needs

ed
Review №15

Derek was great! Entire staff was very professional and our floors look great! Dont waste time trying to save a few bucks going elsewhere. They are very competitive and will work with you on your project.

Da
Review №16

Great company to deal with. They had put in my porch and now my bedrooms with tile. Great job and they really work with you to get the best look. They know how to deal with the problems that arise in a very professional manner. Thanks for the superb job.

Sh
Review №17

We have used Destin flooring for all of our flooring needs since 2002. Weve upgraded our own homes as well as our rental properties. The quality of theyre products and installation personnel have been excellent. All around a great company to do business with and we always tell our friends to go there as well.

Be
Review №18

Very pleased my condo floor is absolutely beautiful! the crew working here works really hard to please us! Norman was a great guy to work with, I would highly recommend Destin flooring to anyone looking for services

Mi
Review №19

The team at Destin Flooring America have provided a broad range of exceptional services in support of our efforts to remodel our three bedroom condo. The wood-grained porcelain tile floor has captured many rave reviews. The tile showers provide an upscale finish to the bathrooms. Their professionalism and attention to detail clearly set them apart from other providers.

TA
Review №20

Best customer service in all the stores visited in an attempt to rebuild my home over the past 4 months! Definitely recommend this store. Extremely professional and very helpful. Derrick and Patti are the best!

Ed
Review №21

Updating our kitchen and floors was a breeze with Janet. Her knowledge blow me away and made it fun to work with. Fast and professional response deserves a 5 ⭐️! I can definitely recommend her and the entire Destin Flooring company.

Je
Review №22

Compass Builders of Florida has been using Destin Flooring America for over 10 years. We are thrilled to partner with such a knowledgeable and customer service driven company.Working with them from inception through installation has been a smooth process for years!

Ja
Review №23

We have been using Destin Floor Covering since we moved to the area over 15 yrs ago. That should say something great for them when you do repeat business on floorcoverings. They do an excellent job in a timely manner and upon completion youd never know they were there except for the wonderful job they do. I would highly recommend them.

Wa
Review №24

Dan was very helpful. He helped schedule good workmen in a timely manner. Stayed on schedule. No other flooring company would I recommend.

T.
Review №25

I highly recommend Destin Flooring America. They have a great selection and excellent customer service. Patti was especially helpful with my recent tile purchase.

Ke
Review №26

Destin Flooring is awesome! Their customer service, their selection and every aspect of flooring is the best!And Patti is the most helpful person in any Destin business! Thank you Destin Flooring!

ki
Review №27

My experience with Destin Flooring America has been great! From start to finish! Patrick did an amazing job on our floor! He replaced the carpet with CoreTec in our living room, and we could not be happier. Very professional company that I would highly recommend. If you are looking for an outstanding flooring company, then look no further than Destin Flooring America!

Ly
Review №28

I used Destin Flooring America for a major renovation--bathroom tile, carpet and flooring through out the 1st floor. Norman (salesperson) was a pleasure to work with and made the installation as easy as possible. The quality of the work was exceptional. Highly recommend.

Su
Review №29

As an Interior Designer, it’s vital to my clients that I use only the highest quality products and companies offering stellar service. DESTIN Flooring is the best solution for all flooring and tile needs on the Emerald Coast. Have they ever had problems? Sure, who doesn’t? But their “customer is always right” philosophy offers more than just lip service. The true measure of a company is how they handle problems and issues should they arise and DESTIN Flooring shines. They are my “go to” company for all of my projects. I’d like to give a special mention to Janet and Patti who are dedicated professionals and truly wonderful to work with. I’d give them 10 stars if I could!

Ke
Review №30

Absolutely great service and quality flooring! Our new wood floors were quickly and expertly installed and they look beautiful!

Di
Review №31

Great people! Great help! I will always go here for my home projects!

El
Review №32

Called three times requesting a quote for tile. Each time I was told the sales associate would return my call with an estimate. Never returned any of my calls so I visited this location in person instead. I was told that they did not have the information for the tile available in the store so they would have to call me back the next day. Once again, never received a phone call. Allergic to customer service. Steer clear.

Ma
Review №33

Outstanding experience working with Destin Flooring. This is one company that stands behind their sales and service. We had a phenomenal experience working with Norman and highly recommend him and Destin Flooring America for all your flooring needs.

D
Review №34

We would recommend Destin Flooring as the experience was top notch and very quick turnaround time. Great experience.

De
Review №35

If you want to get a quote, I would avoid Mark at all costs. I needed to replace some old carpet in a large home that I own and rent out and wanted to upgrade to hardwood. Since I dont live in Florida, I picked a few options from known brands manufacturers websites. Id bought laminate from this store before for a different property and theyd managed to get it installed with only one callback for an issue so I thought Id give them another try. The receptionist referred me to Mark who confirmed that they carry Shaw so I gave him the flooring style name, color, and the corresponding manufacturers numbers for each. I gave him the address of the property and the key code to get in. He said hed call back with a price in a few days. After a week of waiting, I called and the receptionist said hed just stepped out for a second and so I left my callback number. No response, so the next day I left a second message. This went unanswered so I asked the receptionist for his cell phone number. Left two more messages on it with no response. When I finally managed to get him on the phone, he said he couldnt recall what it was that I wanted so I provided all the information again. Waited a few more days and then left several more messages before he finally called back and asked where I got the manufacturers numbers. I told him they came from the Shaw website and he said he couldnt find them. I was sitting at my desk so I looked on the website and they were still showing just as they had been before. I asked him how hard hed looked and he said he hadnt, that hed just supplied the info to his sales rep who told he he couldnt find them. I asked him to have the rep phone me so we could sort it out and he said they dont typically speak to clients. I pointed out that several weeks had past with virtually no information provided and that I needed to purchase something in the next few days. He surprised me by saying he gave priority to customers who come to the showroom because their presence indicates they are more serious about purchasing. I pointed out that I had explained when I first spoke to him that I live 1000 miles away and that Id done business with an associate of his before from that same distance with no treatment as a second class customer. I asked him point blank if he wanted to quote this job for me or if my inability to be present somehow disqualified me from his wanting to make a sale. He said he absolutely wanted to help me, apologized for the delay and promised me he would get back to me within the hour with a unit price quote. Hed obviously not bothered to measure the home in the several weeks since I first contacted him. Of course, he never called back with that quote. Destin Flooring America thus lost my business to a competitor and I certainly wont bother with them again to help with flooring for any other properties I own. Total waste of my time!

Ho
Review №36

Please do NOT use this company. Kitchen backsplash and 3inches of backsplash around the bathtub total cost $3000....7 weeks to complete!!!! Kitchen backsplash 12”x14’ and 3 inches of mosaic with glass liner around the tub. Also my salesperson favorite phrase....”I’ll get back to you” which he usually didnt. And all money was paid prior to completion of the project. Yeah I know, my fault for that one.

Vi
Review №37

Very helpful staff and a wide choice for flooring and wall design.

Information
22 Photos
37 Comments
4.7 Rating
  • Address:12889 US-98 #113b, Destin, FL 32550, United States
  • Site:https://destinflooring.us/
  • Phone:+1 850-650-8511
Categories
  • Wood floor installation service
  • Carpet installer
  • Carpet store
  • Natural stone supplier
  • Tile store
  • Wood and laminate flooring supplier
  • Flooring store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
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