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Destin Imports
343 Mountain Dr, Destin, FL 32541, United States
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Ni
Review №1

Friendly, but that parking lot is the worst I have ever seen. They almost completely block the entrance, and getting out of your car without dinging another, is as equally hard as beating the last level of Super Mario in 1985!!!

Re
Review №2

Overall we had a disappointing experience. I have no doubt the mechanics are doing their best.The ownership and management are the issue. Communication was poor. We had a significant repair and didn’t get a proper estimate or a realistic completion timeline. On top of it all our car was dirtier when we picked it up. It wasn’t cleaned. Writing this review just so customers are aware.

Ch
Review №3

Took it in because there was too much oil in the tank, charged 500, said that everything was fine and then a day later a bunch of the warning lights turned on on the dash

Ki
Review №4

Fantastic company. I was new to the area and concerned with whom I could trust my car without being gouged. Tony and his team treat you like family. Straightforward on costs, things that must be done and those that could be done later if you wanted. My car was in great hands.

br
Review №5

Spoke with John in AM and they were very busy and got me in ASAP since I am here out of town. Tony was great to meet and extremely honest and professional. 5 star service from this Range Rover owner! God Bless and thanks for the help!

Jo
Review №6

Tony and CHRIS, John, Jeanette....FREEKING AMAZING service. First Class and 2/3 PRICE OF Destin Porsche. 💘 you guys!!

Da
Review №7

They helped us out. Alternator was bad and they replaced it. AWESOME SERVICE....AND ON A HOLIDAY WEEKEND....

Ma
Review №8

Came down on vacation, our van broke down and no one else would look at it in time for our departure. This place went above and beyond to go the extra mile and get me back on the road. Very professional and reputable place!

Ak
Review №9

Excellent customer service all round. Excellent service on my Mercedes. I know where to go now and I’ll recommend you follow my lead. Thank you Toni, Ruslan and Nathan for driving me around while my car was getting fixed.

Le
Review №10

Love this place. Won’t go anywhere else.

Jo
Review №11

Always willing to help and get you assistance when you need it.

Ji
Review №12

Great service. Owner stands buy what he says he going todo. Will go back for future service.

Pa
Review №13

I’m new to the area and started having issues with my Mercedes. After not being able to get into the Mercedes dealership in FWB and having terrible service from them, another mechanic friend of mine referred me to Tony and Destin Imports for my car. I got there 30 minutes before closing, due to my work schedule, and they were able to diagnose what was wrong with my car quickly. Due to the emergency issue, I wouldn’t be able to drive my car. He generously loaned me his wife’s vehicle as he was out of loaner vehicles. I was so appreciate of his kindness. Highly recommend!

Me
Review №14

They did an awesome service on my Mercedes Benz c-class. Great customer relation. And on top of it all, they gave me a free ride home whiles they worked on my car. I see no reason not to give them a call when I need help on my car. Their timing too is impeccable. Kwadwo

Ha
Review №15

Best place to take your BMW to for any kind of Maintenance... Very freindly staff, mechanics and Tony is the truth!!!

Ge
Review №16

Good service very competent technicans I am pleased to take my BMW to them.

St
Review №17

John you as an excellent service advisor keeping me informed on my cars repair—- stellar service. Tony went out of his way to ensure my BMW diesel got the appropriate repairs, some of which required engineering/fabrication on their end. I could not be happier. Price was more than reasonable and I will definitely recommend them to any BMW diesel or VW TDI owner as quality care for our vehicles can be hard to come by.A new life-long customer,Steven

Ma
Review №18

Great service. checked out my range rover and gave me a diagnosis in short order.

Za
Review №19

After numerous recommendations from various local BMW enthusiasts, I brought in my 2003 BMW M3 for rod bearing replacement. I emailed them inquiring the cost, what my part options were and received a quick, yet detailed response. The professionalism, honesty, and communication was top notch. I’ve been around BMW’s for 14 years now and I will definitely be back. I’d highly recommend Destin Imports.

Br
Review №20

Horrible..rip off.. had a broken wire on my fuel injection.. was charged 700.00 and they put parts that didnt fit my car and my car didnt need in it! A little honesty would have been appreciated.. if he would rip me off a single mother w a Jetta for that much imagine what he does to all the BMW drivers.. just a thought #ripoffreport this guy!

Ti
Review №21

I have been having electrical issues with my x5 for about a week now and I originally brought it to Destin imports to have the issue looked at and hopefully fixed. I spent $850 after only a couple hours of having things put on my car that I needed but weren’t the cause of the actual issue. Two days later I’m driving home and my car just stops on me with the same exact message from the beginning. I took it to oil express and they immediately noticed the new battery wasn’t even registered into the computer. I talked to a technician at Destin imports and he said we’d basically have to keep fixing issues until we find out what’s going wrong. Sport motoring is instead running a full diagnostic to find exactly what the issue is and aren’t trying to empty my pockets to do so.The customer service is immaculate but the whole purpose of me bringing my car to a mechanic is for them to actually fix the problem that needs to be fixed and not every other thing. Having completely missed the registration of the battery is a lack of attention to detail and frankly not worth the money.

A
Review №22

Highly recommended to me. Now, after using them, I highly recommend them. Trustworthy and done right the first time at a fair price.

Gw
Review №23

Tony is a very good guy. I reallyTrust him.

Ch
Review №24

Great Place to bring your car. Tony is a great person and his staff seems caring and friendly. Busy place for sure. Thanks so much.

Vi
Review №25

Took my sons Audi there during the last holidays, and they did an excellent job getting him safely back on the road to Nashville. The prices were reasonable and everyone was super nice. I highly recommend them to anyone.

No
Review №26

Went in for a battery replacement. Everything went great! He even pointed me in the right direction on what else I needed fixed for no charge. Great and smart people. Very comfortable on letting them work on my car and prices are pretty decent.

Mi
Review №27

These guys are awesome. Ive visited Destin two years in a row and each year had an issue with my BMW (a different car both times). They were able to get me in very quickly both times and knock out my issues very quickly. My only comment is that the parking lot is getting pretty tight with all the cars. I think I recognized a few of them from my last visit :-) Regardless of that, if you can fit in the parking lot, these guys will 1000000% take care of you. Theyre so incredibly friendly and fast and they remembered me from the year before.If I lived in Destin thisd be my go-to indie shop for my BMWs - heck, Id stop by with beers just to sit and chat with these guys if theyd let me! If I ever come to Destin again Ill certainly stop to say hi even if I dont have car problems! Keep up the awesome work!

As
Review №28

Best place to fix your car 🚙

Ba
Review №29

Went to Florida for spring break and my Mercedes started to leak coolant. I brought it to them that following morning they had it diagnosed and changed my hose that was leaking with a brand new one within a couple hours. While we were waiting Jannette the nice lady that works their gave me a ride to a nearby attraction site while I waited for my vehicle. Very friendly staff. Highly recommend!

Bl
Review №30

Very helpful with my issue and took the time to follow up after service had been completed!No games, no gimmick, just a shop with a great crew!

Mi
Review №31

My son was there for Spring Break and had an issue with his Audi A4. Evo was fantastic. Responded quickly, diagnosed the issue, told me honestly what was necessary and what was not. Price was fair. My son made it home, 13 hour trip, with no issues. Many thanks to Evo.

Re
Review №32

I trust these guys with my newly purchased 2006 Porsche. We took the car in for inspection before purchase and I feel they did a great overall job in determining what needed to be done.Very friendly staff and Tony is very customer focused.I highly recommend Destin Imports for your auto needs. We will continue to use the in the future.Top Class!

ip
Review №33

I can’t begin to say how thankful I am for being referred to this place. I had a 3 series come in with a blown head gasket that most people will just neglect and sell(many ppl still laughing at my expenses ) , just a lot of sentimental value to me ,my first car & bmw I simply cannot “ let it go “ as some people would.Destin imports Respected my car to the fullest.Surely it’s not a m3 but they sure treated it like one. I cannot thank Destin imports enough.John behind the counter is super professionalTony is the @&!?ing man !!!Destin imports went way above and beyond for my pos 3 series, Destin imports will be the only shop touching any of my current / future Bavarian vehicles !

Ma
Review №34

Great service, friendly courteous staff. Our Winnebago needed front breaks before a long journey back to Maine. They fit us in an got it done.

Li
Review №35

Everyone is extremely knowledgeable and personable! Im only sorry it took me ten years to find them. I trust them implicitly with my Porsche.

He
Review №36

John took care of my son’s car from the beginning when I called. He talked me through exactly what to do and how to get the car there with no further damage! He was honest, straightforward and his knowledge saved my sons car from a very very costly engine replacement! I am very appreciative!!! I would highly recommend them.

Ir
Review №37

Best mechanic service that Ive ever received! Tony, the owner, knows his stuff about all imports. His consultation was spot on and the repairs went fairly quick. I heard the same from other customers. My car had lots of work to be done, and now its like new! They even detailed it. When I came to pick it up, it was shining like new! The staff is super friendly and are communicating well with the mechanics and the customer. I would drive the extra mile to go see them. Absolutely outstanding!

Ma
Review №38

I’m a nurse don’t know anything about a car. But I trust Toni and his staff. I was having what I thought was a serious issue with my car BMW but it only needed a new screw to hold something in place. Which costed a few dollars. I trust them with my car. If you are having problems with your car and need a honest repair shop with integrity call Destin Imports

Ma
Review №39

Last weekend, on my way home from Alabama, I was doing 70 on the highway when all of sudden my cruise control disengaged and flashed ~5 errors/malfunctions (DSC, ABS, etc). When applying the brakes the car would shutter and warned me to drive/brake with caution. A friend of mine recommended the shop, so I called and was glad I did. I explained that I was going to be leaving town on monday and didnt have much flexibility in getting this fixed. Derrick took my info, did some preliminary troubleshooting at what the issue could be, and recommended I swing by as soon as I got into town. I made it exactly at closing time and was greeted by Toni (owner) and Derrick. They scanned and confirmed the vehicles issue and retrieved the necessary parts. The job itself took about 20 minutes, but overall they had stayed 40 minutes after closing hours. Keep in mind that Tonis wife was due any moment to go into labor for their childs birth. This is the kind of professionalism and customer service that is extremely hard to come by. They made me feel like a priority, given my situation, and offered to stick around an extra 20 minutes in case any issues came up while driving off. Staff is extremely knowledgeable, friendly, and felt like family. They certainly have a repeat customer out of me!

Se
Review №40

Everyone that works there is very professional and treat you like family/friend instead of a customer. only place ill let touch my cars.

Wi
Review №41

The owner and his crew/staff know there cars!Not once did my family or I have any issues. We will always be comming back for all our cars.They are positive, they are real, they are fair priced, they are hard working, they are reliable and MOST IMPORTANT ARE VERY HONEST!

Wi
Review №42

Tony has gone above and beyond for ME and my family. I cannot thank him and his team enough! I will always always take him business and recommended them. Thank you again DESTIN Inports! I cannot thank you guys enough for keeping all these German cars on the road down here!

Ru
Review №43

I took my e class mercedez there and i great job done at an excellent price

Ca
Review №44

Amazing place. I cant tell you how nice it is to have a better option than the stealershipsGO SEE TONY hes honest and fair! you wont find a better place

El
Review №45

Hardest working people in town by far. Highly recommend them!

Br
Review №46

These are the only people I trust with my BMW! Love working with them! Highly recommend!!

Ke
Review №47

Tony and the gang always do a great job for me. Highly recommend.

Ke
Review №48

Best service ever. Professional and courteous!

Re
Review №49

Great work! Would definitely recommend!

Ro
Review №50

Very dishonest people! Prices are insane , especially for work that is not done!Didnt fix her car breaks at all and were very rude when she tried to confront them!That is not the way you treat a lady!!!

In
Review №51

My wife and I were in town for the music festival and the engine light came on in our Mercedes. She found Destin Imports online and we went and met Antonio the owner. What an incredible experience. Not only did quickly figure out our issue but fixed it with a smile and a hand shake and no charge! I will use and recommend them to all our friends. Thank you Antonio. You are awesome!

No
Review №52

I would highly recommend him ! He was very nice and honest . I know , if I have any problems with my mini and my husband with his BMW. This is the place to take your vehicle. Thank you !

No
Review №53

Toni and his staff are hard workers and are very friendly. I have taken my car there multiple times for maintenance and repairs and their prices are very good for BMW. They have always fixed my car in a timely manner. I highly recommend this crew! Thanks Destin Imports!

Sh
Review №54

I cant say enough good things about this place. Visiting from Atlanta and my car broke down and they offered to check out my car without the dealership inspection costs to hook up a computer to my car. All of the staff was super helpful and Tony the owner is a great guy and super knowledgable. They offered me a loaner car and had my car ready the following day. Its nice to see a shop that is honest, do what they say and have the customers best interest before their own...I only wish they were in Atlanta. You will not be disappointed and this is the first review I have ever left for ANY company. I wish them continued success!!

Da
Review №55

Tony and the crew are awesome. They work on all our vehicles.

SF
Review №56

Amazing service and very experienced employees. Honest and hard working! Very fast turnaround.

Re
Review №57

My Mercedes hit the 100k mark and needed a bunch of stuff done to it!!! We contacted the dealership in FWB and they would not even return our call. Through a referral, we found Tony and Destin Imports. We are so happy we did!!!! He is honest, hard working and fair! Got everything we needed done in a very timely matter.

Ro
Review №58

Warning!Went here to get my cars A/C system checked out since it wasnt working and was told they offer a full service and leak check for $99. They were able to squeeze me in but after being informed that my compressor needed to be changed--at a cost of around $7,000--they tried charging me $150 for the service. Perhaps they tried charging me extra because I have an expensive car? They honored the original price after I told them I was quoted the $99, but I went to another shop for a second opinion who found out that the compressor was NOT at fault. That shop found an error code using a vagcom, which identified the issue as a high pressure switch and confirmed via a static pressure test. A $30 part fixed my A/C and saved me form spending $6,970 on a compressor I didnt need.Also worth noting is that Destin Imports would not let me observe my car being worked on, which now I believe is because I would have been able to tell that they were not doing a full leak check or in-depth diagnostic. I fear for those who dont know as much about cars as I do and would simply fork over the money to fix their car----hence this warning review. Needless to say, I will not be bringing any of our cars to Destin Imports in the future.

Lu
Review №59

The team at Destin Imports is top-notch! I went in for an oil change for my 2014 335i xDrive. They checked me in and worked on my vehicle exactly as scheduled, no delays whatsoever. I had a few questions about aftermarket suspension modifications and Tony (owner) was extremely helpful, providing great advice and even additional information concerning long term vehicle maintenance. I will definitely be bringing all three of my vehicles back here in the future.

Jo
Review №60

The staff is very friendly, very professional, very knowledgeable, and have a genuine love for what they do. I have no worries when I bring my cars to them because I know I and my vehicles will be treated with respect and I know the job will be done right.

Aa
Review №61

Highly recommend these guys! In town on vacation and wish their shop was closer to home . One experience was enough to see they are knowledgeable and honest.

Ro
Review №62

Im very happy with the service Tony and John provided. Thanks as well to Marshall for getting my M3 back in tip top condition

Ku
Review №63

Best prices in town! Fast service and quality service!

Na
Review №64

Warning!Dont go there!!!The guys over there are extremely rude and they dont know what they are doing!My car is worse after i picked it up!

Tr
Review №65

Toni is both a genius with Imports and customer service, there is no one else, including the dealership I would trust with my Audi more than him.

Ke
Review №66

Very inhumane !! I was a single female stranded on a Friday with 3 of her kids , 1 grandkid age 1! Car towed to this place and all they had to do was go 5 MILES to retrieve a battery that was under warranty to get power to the car and NO ONE WAS WILLING TO DO THAT!! 4 tow truck , 2 days , Uber rides , addit’l hotel costs later , I was able to get the CORRECT Tow ! All to find out their diagnostic was GARBAGE !! And I’m stranded and shelling out hundreds of more dollars what could have been avoided for just ONE KIND GESTURE !!

St
Review №67

Destin Imports is a great place!! Extremely knowledgeable and professional!! The best service I have ever gotten in my life at any repair shop and Destin is very blessed to have a BMW expert! It is no fun to break down on vacation but they went above and beyond to fix my car and get me back home on schedule!!

St
Review №68

Toni has this shop running the right way! Not only is he/staff very knowledgeable but he will actually show you what is going on with your car and explain what needs to be done. He will also give out a loaner car if they are already not out with other customers. I have nothing but great things to say about Destin Imports and highly recommend them to anyone!

As
Review №69

Tony and his crew always take care of my husbands BMWs we have a BMW 535i, we had a BMW M3 supercharged, and now we have a BMW M4. All of which they have serviced they always get us and quick and are fair-priced. we have even received a weekly rental from them while our car was being serviced!

Ga
Review №70

We brought Destin Imports our beautiful “gem” of a car (SL500) which was almost mint when we pulled it in. However, that’s NOT what we got back. I am so heartbroken at what has been done with our car. This is NOT our beautiful “gem”....Every repair we asked for DID NOT get done and every repair THAT DID get done...WE NEVER ASKED FOR, APPROVED OR SIGNED OFF ON, or WERE EVER TOLD ABOUT until AFTER THE FACT AND THE BILL WAS DUE!!! And the icing on the cake, and $5300 later.....OUR GEM NEVER MADE IT HOME!! Sadly, we are left with a vehicle that still does NOT run right and Destin Imports ‘ excuse was “we did everything correct.”Well, what was done, correct or not, was never asked to be done. However, what we needed done is still an issue as well as many more Issues THEY created.After being wripped off by DI, we have also had to pay two Mercedes dealers for inspections and an attorney to try and rectify our situation when we go to court and are out almost another $10,000 because of Destin Imports. I cannot believe that there are people in this world that would do something like this and think they can get away with it. I can assure you they won’t.And if they have done it to us, they will or have done it to you. Oh, and we hope you enjoyed your104 mile test drive that destroyed our car!Buyer Beware

Pe
Review №71

Amazing service

Ci
Review №72

The knowledgeable and hard working people at Destin Imports have my vote hands down for the finest first rate auto repair available from Panama City Beach to Pensacola to as far north as you want to travel for honest and dependable service. I appreciate you. Thank You!Cindy Scoggin

Jc
Review №73

Best in Destin for imports like bmw and Benz. Tony is friendly. And fair.

Ja
Review №74

I would first like to thank Tony and his crew for accommodating my wifes repair so quickly on her VW Touareg on such a short notice. Her vehicle broke down a day before she was supposed to leave Destin and return to Dallas, Texas. With short notice Tony diagnosed the vehicle contacted the extended warranty and ordered the parts. Although my wife and kids had to stay 3 more days at the beach (which they did not mind) Tony as promised had the vehicle ready at 11am on Monday morning as promised. I would highly recommend Destin Imports.

Je
Review №75

Do not go to Top Auto Service across the street. Destin imports treats customers with respect and very professional.

an
Review №76

Brought my car back to my house after it was finished!!!

Tr
Review №77

Looks like a Fun place to buy a car,Make, and colors, which one???

Ma
Review №78

Tony is so great. Trust my M3 with no other.

Ja
Review №79

Dont have to go out town to stealership when we have Destin Imports here to fix your car! Trust the ones who knows imports!

Bu
Review №80

Great prices for repairs

Da
Review №81

Honest, dependable, fair... the absolute best!

Le
Review №82

5 star service

Si
Review №83

The worst mechanic service ever. Obviously the owner from Macedonia, macedonian way of working. No need to say more!

br
Review №84

Without even taking my car in yet, and having just relocated from MD, Tony was awesome over the phone helping me with my M5.

La
Review №85

The best

ne
Review №86

Excellent service

Wi
Review №87

Best around

j
Review №88

Tony is simply awesome!!!!!!!!!!!!!!!!!!

Information
100 Photos
88 Comments
4.6 Rating
  • Address:343 Mountain Dr, Destin, FL 32541, United States
  • Site:https://www.destinimports.com/
  • Phone:+1 850-424-7757
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto parts store
  • Auto radiator repair service
  • Auto sunroof shop
  • Auto tune up service
  • Mechanic
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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