I do know know the names of the people who helped me. We were in desperate need to get our pump up and rubbing. Thanks to the wonderful man sitting at the desk he was able to get us a motor and the parts we needed. And now our swimming (pond) looks like a swimming pool again. We will continue to go to Derby for our swimming pool needs. As we tried various other places that really didn’t want to help us out. Thanks Derby as usual you were able to take care of us. And we live in Arkansas City Ks.

I always very happy with my pool liner replacement last year. The pool looks great. I was very happy with the service and the price is very fair!!! T Hank You Ultra Modern Pools in Derby Ks.

The people at the Derby Ultra Modern have always been extremely helpful with keeping our pool looking and feeling great. The chemicals they have are high quality. We take advantage of the preseason sales, which they are kind enough to call and remind us of. We are very thankful that we have this store in Derby.

We’ve been in twice this year and had the same experience both times. The salesmen acted like he couldn’t be bothered. First time a few months ago we were looking for an above ground pool and he told me to just look at the information on the box. Second time was last week when I wanted information on a professionally installed option for next year. He gave short answers without looking anything up and acted like he wanted me to leave.

Friendly professional individual service. Most knowledgeable people in the business. Never sales pushy always helpful. Their advice is always right.

Staff is always friendly, polite, and helpful. Well stocked inventory. Prices are a bit high. Periodic sales for return customers would be awesome.

Ultra Modern is my “go too” source for any questions regarding my pool. The employees are extremely knowledgeable and courteous.

They have been so helpful in getting this new hot tub owner up to speed on the balance of my water. Excellent service.

I’ve been using Ultra Modern for all my pool chemicals since I started teaching swim 7 years ago. The staff is always helpful and polite, I won’t go anywhere else!

I always feel taken care of with my chemical needs here. Very friendly and helpful employees too!

Came in to get my full water tested also to get some parts. I love that 90% of the time they have my part I need and the folks are very friendly

Employees are very knowledgeable about the products they sell. Friendly and helpful people. High quality products. Love our Hot Tub!

Great store and helpful staff !!! They have treager seasonings- pellets and many other products that are hard to find in derby.

Excellent service, quality products, knowledgeable associates, friendly customer service and support. Thanks for being there for us! Cheers.

Everyone is always super knowledgeable and very kind and helpful!

Very Helpful, Kind, and Knowledgable, Always! Definitely a 5 star business!!

Knowledgeable staff, quality product, and clean store.

I came in to buy some pool chemicals. Staff were very friendly and helped me find what I needed.

Know there stuff and very friendly

Very knowledgeable and attentive!

Nice people that are helpful.

Full disclosure: Ive only been here twice, however with that said, both times (that were a couple years apart) were actually very pleasant. Both times the people were helpful without being overbearing, were able to get what I was needing very quickly and didnt try to be pushy about buying anything else. Just nice friendly service.

Great place for pools and spa along with outdoor patio items.

Our pool has a serious algae problem and looks like a pond instead of a pool, maybe a swamp. We needed chemicals to nuke the algae and suggestions. She was awesome and so helpful. I don’t remember her name, but she gave me simple directions and we followed them exactly as she said. The pool looks a lot better now, at least we can see the bottom in the shallow areas.

Our experience with Ultra Modern Pool & Patio out of Derby was a positive experience. We had knowledge going into our purchase of another hot tub due to 3 other tubs purchased over the last 32 years. Nathan Abraham was easy to talk to and straight forward with his answers to our questions. Our purchase was all done by phone and e-mails. We were able to purchase and close our deal within 3 hours. We had talked to 3 other hot tub companies and knew Nathan was giving us everything Ultra Modern could offer. The delivery crew arrived early on a cold February day, removed our old tub and placed the new tub without complaining or damaging anything near our tub location. Prior too, during and after the installment of the tub. The Derby home office called us, texted us and e-mailed us checking to see if we needed any assistance or guidance with the new tub. The Derby Ultra Modern, 6 days after the installment, has checked in with us to show there support. We did call into the Derby office once with a question and Nathan was not in. Rachel who also works at the Derby store, knew our name, the tub we purchased and answered our question without even looking at our file. Nathan, Rachel as well as the delivery supervisor, have provided us with there cell phone numbers in case we need anything. I have tried two of these numbers after hours and received a response back within a shirt period of time. We are happy with our purchase and feel comfortable going into the future, knowing Ultra Modern stays in contact with there customers.

This store is a bit on the small side but if they do not have it in stock They will get it for you. I get all my Hot Tub parts and chemicals from them. Nice folks to do business with.

Ultra Modern has been my my pool supply store of choice for the past decade. Great products, almost always in stock, and a courteous and knowledgeable staff always ready and willing to help. A great experience.

Great help! Friendly service from a wonderful staff! Life savers for knowledge and input on how to keep up with a pool. They got it all and they know it all. No place else gets my business but Ultra Modern Pools and patio. They are the best!

I thoroughly enjoy the small town feeling and personal service. Not many places remember you by name anymore. Thats a nice change of pace.

Ultra Modern is very helpful with analyzing the pool water and having knowledgeable staff. They always have the correct chemical and equipment to help me maintain my pool.

The Derby store has been a super big help with my pool. They are very knowledgeable on my needs and have helped keep my pool in use. Thank you so much. This has been a true challenge this summer for sure since I didnt cover it over the winter. Lesson learned.

The best pool place for chemicals my mom and I have ever gone to. We had the pool from hell due to the warm winter and the people at Ultra Modern haved helped us fix it. Rachel is especially helpful and absolutely sweet. They have every product you could need for keeping your pool balanced.

I have met friendlier people at the tag office. Salesman wouldnt even get out of his chair to show us the samples for their above ground pools at the Derby store. Then quoted about $10,000 for a mid quality pool installed. Price was 3 times higher than should have been. What a joke. Dont waist your time going there.

We recently purchased a hot tub at the Derby store, and Nathan was absolutely awesome to work with! The delivery team was great and very professional! Its very refreshing to be treated with respect and appreciated as a customer.

We like to do business with Ultra Modern in Derby theyre so nice and helpful we have done business with other stores and was disappointed with them if you need supplies there the best.

Very disappointed with my experience with ultra-modern. I have purchased several hot tubs in the past with ultra-modern and referred several friends there. I was trying to trade in a hot tub for a another hot tub so my grandkids could get in it as the one I had currently would only fit two people. Not only did the sales rep recount what he was going to do with a hot tub on the floor but he never got back with me for over a week. This is not the kind of service that I expect from a company that I have dealt with for over 20 years. I will not be doing business with ultra modern now or in the future. Very disappointed in the manner in which I was promised one thing and then changed afterwards.

The girl that helped me new what she was talking about and very helpful and polite.

Very friendly and helpful and they know how to keep your pool sparkling clear.

Staff is verry helpful .and nice i would recommend them to others

Ultra Modern employees have come to our rescue many times! They have worked hard to help us throughout the past 9 years. I dont know what we would do without them!

I can always count on Ultra Modern to have the pool supplies I need.

Great staff. Willing to answer the dumbest of questions with patience

Love the Derby store! They are so helpful and knowledgeable!

Very helpful with a hideous looking pool I inherited.

Great customer service! Everyone is so nice. Love going in there!

Great products and services. A little pricey.

Always great service and have everything you need for pool and spa

Purchased a Jacuzzi hot tub on Mothers day,2018 from Ultra Modern in Derby,KS. The entire process went very smoothly. Worked with Nathan at ultra modern who answered all of our questions and made several recommendations and suggestions without making us feel pressured in the least. He worked hard that day getting us the best deal possible on our new tub. We were given a 4 week delivery time which turned in to 2 1/2 weeks. My hot tub was there before I was ready so it was conveniently stored at their warehouse while site prep was going on. Unfortunately I worked the day of delivery but wife stated from arrival to departure was just under an hour. Delivery crew was very professional and informative explaining all of the units features. They also went over some dos and donts for first time owners not addressed in pre-delivery or owners manual. From start to finish a very rewarding experience. Thanks to Nathan and his team.

The Kellogg location could learn a lot about customer service from the people in Derby!!!

Always very helpful and friendly Thank you

Very helpful knowledgeable and great customer service!

Great personal service at the Derby store.

Great service and knowledgeable staff!

Nice pool and outdoors store.

Always friendly and helpful!

The staff are always so helpful with helping us with our pool problems. I can always count on the to help me with a solution.

Very knowledgeable person.

THEY ARE AWESOME

Friendly. Great service

Very helpful, and friendly

Always very helpful

Very helpful

Not the right stuff.

Love the Derby store!!!!

Pool nirvana