Waiting in line for 2 hours to get my shippedment that laned the day before, every time I have to pick something up at least a 45 min wait.
Be prepared to load your own vehicle. They won’t leave the loading dock with their forklift. They refuse to load pickups stating their company policies don’t allow that. If you have a pickup use another company or be prepared to pay to use a trucking company at your expense. Staff are following company procedure, they are polite and sympathize but cannot help. Avoid using this company.
Very slow and not customer oriented in the least with very rude workers. Was even threatened by a dock worker named Ron.
Crest Company