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Lightship Insurance
1650 N, Franklin St, Denver, CO 80218, United States
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Er
Review №1

Lightship has been great to work with. They were able to find us policies with better coverage at a lower cost, and have always been quick to respond to our questions and needs. Thanks Andrew and Team !

LJ
Review №2

We receive top notch service and very personalized care from John, Andrew and the rest of the team . We will not work with anyone else!

Ro
Review №3

Wonderful customer service, they are the best insurance agent in Denver! I have done business with them for several years. I would recommend them to anyone looking for auto, homeowners, or business insurance.

Br
Review №4

I have worked with two brokers at lightship after our previous broker left us completely screwed. They are very knowledgeable, very friendly and very good at covering all your needs. I highly recommend giving them your business because youll not find a better insurance experience anywhere.

Ja
Review №5

Natalie at Lightship Insurance rocks! She was able to hook me up with a solid and affordable policy within hours. Thanks for all you do!

An
Review №6

I have been working with Lightship since I moved to Colorado in 2016, and I have always received amazing customer service. Some faces have come and gone since then, but I still get the same star treatment every time.Thank you to the Lightship Team!

Mi
Review №7

Ive had 3 property policies with Lightship for many years. They have always taken great care of me and my needs. I would recommend them to anyone.

Le
Review №8

The team at Lightship is always a pleasure to work with! They are friendly, knowledgable and responsive I highly recommend them to anyone looking for a great agent!

Fu
Review №9

We have been a loyal customer for years and they are amazing. Great company

Ja
Review №10

After an unfavorable Workers Comp audit, Lightship went above and beyond for our business. When the auditor said she’d done the best she could, Lightship went even further, shaving 50% off of the amount due after our audit. It’s great to feel you have someone on your side.

Gr
Review №11

Prompt and professional, the people at Lightship helped me figure out a bunch of random things specific to my little niche industry. Would highly recommend for speed and goodness.

F
Review №12

Fantastic service, responsive and informed! After buying business insurance for 30 years I would rate these folks at the top.

To
Review №13

Best insurance company ever. These guys are awesome!!!

De
Review №14

We have been with Lightship for many years. They have professional, yet friendly agents. They are always prompt with responses and offering other options when valid. I would recommend John and his team to anyone looking for great service to accommodate their insurance needs.

Ma
Review №15

Kelly Becker is FANTASTIC. She noticed I was overpaying in 2019 coverages due to a semantics error. She called me and asked me a few questions and within minutes noticed the mistake, corrected it, and reduced my premium in half. She is responsive and extremely knowledgeable. She is a great asset and Lightship is lucky to have her.

Ro
Review №16

I have had to good fortune of purchasing all my insurance needs through Lightship since 2007. John and the entire staff are top notch,very professional and accommodating. They genuinely listened to my questions, and spoke to me in laymans terms to help me better understand each policy. I highly recommend them to anyone for their insurance needs. Always enjoy receiving their new years calendar with a letter of appreciation for my business. Thank you!

Je
Review №17

I have been working with Lightship Insurance for my business for 7+ years. I made the mistake of going away from their agency and price shopped to another agency 4 or 5 years ago, but after 12 months of that, I came back! Their service is excellent. Their responsiveness is even better. Their willingness to help you in the claims process is second to none! I now have my business GL, business Auto, Bailees and several personal items insured with Lightship Insurance. They even quoted me for my home and when they realized they couldnt beat my current rate or coverage, they told me not to switch. Great people. Highly recommended.

An
Review №18

Easy to work with

Be
Review №19

CUSTOMER EXPERIENCE. After a partial attempt for a refinance I was left with an issue for my renewal on my insurance which i was not aware of. Annie Utter of Lightship insurance WAS AWESOME as to the assistance she provided to clear up the issue - Cutting close into the holiday time none the least. I am very happy with the experience that I have had and would put my name behind a recommendation for insurance assistance!

El
Review №20

Andrews customer service is excellent. He has answered all of my small business insurance questions and provided me with insurance that meets my clients unique specifications.

De
Review №21

Everyone at Lightship is top notch. They are always fast to help and provide great suggestions on policy improvements or places to save. They have helped me with homeowners, commercial auto, workers comp and general liability. They can do it all and I highly recommend them.

Re
Review №22

Fantastic customer service. I worked with John. He was thorough, helpful, kind and he did everything he could to help me out and to point me in the best direction. The greatest part for me, was being able to call the phone number and have a human answer the phone! Customer service is how you keep and build business. Lightship is doing it right. I highly recommend contacting them if you have any insurance needs and you can expect to be treated as a top priority with personalized attention dedicated to you. Thank you again John!

Ma
Review №23

Extremely professional. Let me know right away that because of my specific needs they think a different carrier would be better and sent me in the right direction.Saved me a lot of time. Really appreciate it.

Mi
Review №24

I recently switched from another broker and have had nothing but a good experience with Lightship. All of the staff have personally attended to our insurance needs in a professional and attentive manner. I currently have all of our home & auto policies with them and would look to them for all of my insurance needs. Definitely recommend!

Ti
Review №25

Andrew at Lightship is a rock star agent. He has served my company so well ! His level of service is unmatched.

De
Review №26

The agent was very helpful at accommodating our situation.

Co
Review №27

Prompt, accurate and friendly. Excellent service to find the correct and most economical coverage for our properties.

Jo
Review №28

They provide great customer service, they are honest, and they care about their customers.

To
Review №29

We have been using Lightship as our one-stop insurance company for all of our insurance needs, to include property (including primary residence and rental properties), liability, auto, and business liability insurance. Their staff is always very helpful, very responsive, and very knowledgeable. Plus, they get better rates!We always refer these guys out to our clients, and we highly recommend. them.

Ka
Review №30

The people at Lightship Insurance are amazing! They have assisted us with our companies insurance for years and we have recently moved all of our personal policies to them as well!Adrienne is AMAZING and is so patient with getting quotes and information. I asked a lot of questions when making the decision to switch our policies over and she took the time to address all of my concerns and made sure that I was comfortable with everything! There was no pressure and I would recommend everyone to work with her!!

Ja
Review №31

John has always been pro-active in keeping my insurance policies up to date. He pays attention to detail and gives recommendations for improvements to my policies when necessary. Would definitely recommend him for your insurance needs.

Ro
Review №32

Ive been with light ship for probably almost a decade now, and I couldnt be more pleased with the services I have received! The entire staff is willing to help and understanding of your needs. Great prompt service and they make my life a little less hectic. My mom has used them for years and years and told me she has never considered switching. Thank you for all your help, Lightship!

Na
Review №33

I have been a customer of Lightship Insurance for years. Their service is consistently amazing! I am currently working with Adrienne on renewing several policies. No only is Adrienne extremely responsive to the numerous questions I have, she also proactively educated me on various discounts I may qualify for. It is a pleasure to work with Adrienne, and, the entire Lightship team!

Sc
Review №34

John and the Lightship Insurance team went above and beyond to help us settle our claim from an accident with another party. Nearly a year had past with no settlement. The Lightship team helped our family recover the outstanding rental car charges. Thanks again John and your team!!

Ma
Review №35

Best insurance company Ive ever worked with. Theyre efficient, and respond quickly to all of our requests for insurance coverage and Certificates of Insurance for our business. Brenda and John are always right there to help, and I only wish Id found them sooner.

S
Review №36

After a new purchase of a rental property, my property broker suggested that I might be paying too much for insurance and that I should check out his insurance broker, Lightship Insurance. I did just that, and boy am I happy that I did. They saved me almost $1,500 per year on my overall insurance! My customer rep, Adrienne, went above and beyond the call of duty. She did my quote and secured my insurance over the Christmas holiday, coming in on her vacation to make sure that I was served and that my insurance was done on the closing day. I will definitely recommend them to anyone and everyone who asks.

La
Review №37

The business I work for is a relatively new customer of Lightship Insurance, but so far we have been blown away by the ease of doing business with Lightship and the quality of information and service provided. We have worked primarily with John, and he is hands down the best agent we have ever worked with. He gets back to us quickly, he provides expert knowledge and practical advice on everything we have worked with him on, and it is clear that he is acting in our best interest every step of the way. He is thorough and really knows the business, so we know we are getting exactly the coverage we need at the best rate. He found a few gaps in our previous coverage (which he corrected in our coverage through Lightship) that could have proved costly for us. We have been so pleased with our experience on the business side that a few of us have chosen to move our personal insurance to Lightship as well (which has also been a great experience). Certainly can not recommend John and the team at Lightship highly enough.

Am
Review №38

I called Lightship for some policy quotes for my employer and got put in touch with Adrienne. I wasnt entirely sure what I needed. Honestly, I wasnt even sure what questions to ask! Adrienne was exceedingly patient with me as the middle man and helped me gather the information needed to the start the new policies. She was truly a pleasure to work with!

Gi
Review №39

We appreciate the personalized service that John Klaassen and his team have given us. They are open to all questions and are always willing to go the extra mile! John is honest and watchful over his clients. We highly recommend Lightship and John Klaassen!

Ad
Review №40

My initial communication when I called lightship started under the pretense of a misunderstanding. However, upon leaving a negative review...I was contacted within 24 hours by John, who spoke with them employee I had an issue with, realized it was a misunderstanding. Immediately contacted me, apologized for the misunderstanding and took care of my every need with a smile. Clearly they care about their customers and making sure they feel taken care of! I look forward to receiving my quote and continuing to do business in the future with John!

Al
Review №41

Our family uses Lightship for both our personal and business insurance needs. Everyone there is extremely helpful and professional while getting us very low rates. Adrienne Barnhart is the best!

Pa
Review №42

I have been working with Lightship Insurance now for 5 years. Their team is excellent and very available when I need them. They help me understand all the different insurances I need for my business and help me get the lowest rates. I would highly recommend them for all your insurance needs.

Sa
Review №43

I have worked with Lightship Insurance on my business and personal insurance lines. Their customer service is unparalleled! I would recommend them to anyone looking for insurance. We have been so pleased with them.

Ga
Review №44

My son and I were involved in a 30 car pile up on I-70 March 2013. Quite a disorienting experience: my vehicle was totaled and there was a barrage of queries from insurance companies representing two other drivers.The process was complicated and bordered adversarial. As the investigation wound on, John and the Lightship staff provided me with expert advice. It was reassuring to call the office and speak with folks fully aware of the process and my role in it.I appreciate the knowledge and professionalism of Lightship Insurance. Many thanks.

Ja
Review №45

You have been nothing but efficient, personable, and professional with me!!! I appreciate you!!! Thank you sooooo much! You provide a great service!!! 10 Stars to Youuuuuu!!!!

KC
Review №46

I have used Lightship for many years for homeowners, auto and business liability and have been very happy with their service

Ci
Review №47

When my husband told me we were switching insurance companies, I was skeptical it would be worth it. But, Lightship made the transition easy as pie and we are saving a ton! We now have everything with Lighthouse and couldnt be happier.

SI
Review №48

I have been with a few insurance companies over the years but Adrianne Barnhart has made everything so easy and saved me money. I have also reffered my family to her and they love her also. Thank you for all of your help.

Wi
Review №49

My experience with Lightship has been excellent. The owner John Klaassen has been one of the most attentive and thoughtful vendors with whom Ive dealt, and I would certainly to do business again with him in the future.

Ro
Review №50

I think They are awesome

Ty
Review №51

Andrew and the whole team are not only great at getting you a good deal for the right coverage they will help you along the way, after they have your business. Will refer them to anybody.

Ni
Review №52

I recently moved to Denver from out of State and my insurance broker was no longer able to write my policy due to the move. I reached out to the Lightship team and Dedrae Wagner was quick to step in and help me out. She pulled several quotes for me and found me the best price for the policy I wanted. I had received quotes from other insurance agents that were as much as $40-$50 more each month. Dedrea was also very patient with me as it took a couple weeks for my old insurance policy to be canceled since it had to be done by mail. As soon as it was canceled Dedrea had me up and going the same day! She was able to work through email, which was very helpful since I just started a new job and didnt want to spend time on personal calls at work. I am very happy with the service I received and the flexibly of the Lightship office. Would definitely recommend.

Ja
Review №53

Called to get a quote in a literally were uninterested in helping me at all..

Ke
Review №54

Great experience with Lightship!! After calling many agencies to get my answers questioned and speak with someone that acturally had a clue for what I was trying to accomplish I called and spoke with Adriene Barnhart. Right from the start she was very friendly and was able to answer my questions with compassion and clearity.Props to Lightsfhip Insurance for having such a valuable and exremely responsive employee.I will never go anywhere else and send anyone I know there!!!!!!!

Па
Review №55

Worst experience ever . They used to be my company for a long time . As soon as you have issue they will try to avoid or ignore.

ta
Review №56

Very bed!!

Information
5 Photos
56 Comments
4.7 Rating
  • Address:1650 N, Franklin St, Denver, CO 80218, United States
  • Site:https://www.lightshipinsurance.com/
  • Phone:+1 303-292-9995
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
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