We had to replace our old swamp cooler after 18 year. So we called The Cooler Company and had a Breezair evaporative cooler installed a few days ago. What a difference. Its now like living in a refrigerator. Hector Hulguin and his crew did a top notch job. The pictures tell the story. Highly recommend them. Going to use them in the future to service our furnace.

So glad I found The Cooler Company! They were perfect from the gal who spent time with me answering questions & explaining about installing a new evaporative cooler on our roof thru the crew who did the installation! I never caught her name, i think it was Lara. She was very friendly, polite & spent time helping me understand what product & service I was getting. Her personality & knowledge of the product she was selling made me feel comfortable with letting The Cooler Company have my business. The crew doing the job was very friendly & personable, as well. I was impressed with getting a pic of Manuel in my text messages, so I knew who was coming. The crew was great, they got right to work, very professional, came with everything they needed to do the job, including the drop cloths to contain any mess from installing vent. They left my house as clean as they found it! Even the office people answering phones or calling me, was very polite & professional. Talk about a company that is truly all about the customer, The Cooler Company is it! I would give them 100 stars.

It’s hard to find companies anymore with this level of integrity, I have been very impressed with them. I had a new swamp cooler installed over a year ago and had a secondary issue come up recently. I wasn’t sure they would even hear me out, being that it had been a year until this problem was discovered. They not only heard me, they took care of it without any hesitation. Would highly recommend using them, you can trust they care about their work.

From consultation to installation, I found the professionals of The Cooler Company highly knowledgeable, technical experts in evaporative cooling. Everyone I interacted with, from the office managers to technical consultant and service technicians, immediately put me at ease. They were courteous, responsive to my many questions, and highly efficient in their respective positions. At the end of the installation, these interactions assured me that I made the right choice. A big THANK YOU to La, Hector, Cameron and Pablo – I commend your professionalism, respect of others and property, AMAZING customer service delivery, and technical expertise. Hector runs a tight and streamlined crew, quality work in less time – I recommend you ask for this team! Vents were installed in three rooms: beautiful placement, clean cutouts. Team was on time and took 3-4 hours. All messes were cleaned up. Quality product too. My house no longer feels like I’m in a brick oven. Thank you!

Service was good until recent issue. Their technician replaced a cracked solenoid on the unit while I was out of town and turned water on to the unit in the basement, but failed to close the drain valve which sits immediately next to the water supply valve so the unit and supply lines can be drained completely in the fall. So a majority of the water was immediately flowing into the sewer line and continued to do so until I returned 9days later to the sound of water flowing loudly in my basement, thankfully all went in the sewer line as designed, but 50k gallons were wasted and my water bill is over $300 this month. An honest mistake and I told them as much, 4 times, and when the owner/manager finally got to me 2 weeks after my first call to them I was given excuse after excuse and no proposed resolution. BTW This issue also resulted in Denver Water flagging my residence and coming out and inexplicably shutting off the drip irrigation system that fed my raised vegetable garden bed causing major harm there. All I needed to hear is that they would cover the water bill and I was going to move on. They failed. Watch out for those who present excuses for their failures instead of remedies. Poor customer service.

These folks are awesome. Their prices were so much more reasonable than other companies were giving me and everyone was just super friendly. Its been a few days now and the swamp cooler I had installed is glorious!

Our AC went out in the hottest part of the summer. We live in a brick bungalow which heats up like a brick oven. We called around frantically and Cooler Company came out same day with compassionate, competent, quick, and reasonably priced services. I recommend this company with the highest praise.

I contacted The Cooler Company about an evaporative cooling system at my rental property. I had two rooftop coolers installed and couldnt be happier. Tonya arrived on time to give me my estimate. She was knowledgeable, freindly and I had an estimate within 15 minutes. It was a very fair estimate and I had no concerns about accepting their terms. I had a unique situation and they were able to accommodate every challenge. The crews assigned were freindly, efficient, and bottom line did an outstanding job. I will highly recommend this company to anyone needing their services. I thank you, and my tenants thank you too!

The team of Hector, Cameron and Pablo were top notch! They were professional made sure I understood everything and were fun to work with. They were very conscientious and cleaned up after themselves as well. Would highly recommend them! The electrician Mike was also great!

I cant convey how much I appreciate and would recommend this company! Not only was the installation done professionally and efficiently last year, but their response to an urgent health need to turn on our system at the beginning of this summer went above and beyond what businesses do these days. They worked with me and treated my situation with compassion and respect. They are truly deserving of your business!

Kevin is amazing. He upgraded my boiler and replaced many components. I did not need a new boiler as the other heating companies tried to sell me. Kevin Johnson was so knowledgeable and honest and really knew what he was doing. I am totally impressed. This is the guy! Don’t go anywhere else.

A new cooler was just installed. Crew was on time and professional and friendly. The install took about 3-4 hours for a new install. The crew cleaned up any messes (insulation) and the plaster ceiling plaster cuts for vents were good. Overall at this time, great job and appreciate their work. Cooler is working great. Time will tell.

The Cooler Company installed a new Breezair evaporative cooler May 24, 2021. Techs Cameron and Hector were excellent. Timely, professional, courteous, knowledgeable. They did a great install, explained the units control system thoroughly, showed me how to winterize it, and cleaned up after themselves. The install involved putting in a new vent in the bedroom. This was done well, and cleanly. Highly recommend Cooler Company, and also Hector and Cameron!

The guys that came out and installed our new swamp cooler were fantastic! I wish I could recall their names, but only one, Paul, comes to mind, because I thought to ask it at the end of the day. They arrived on time, even a few minutes early, and I was very well informed all throughout. They were very respectful about wearing masks any time they were near us or anywhere inside the house. They seemed really knowledgeable and made suggestions to make the best of our new system. At the end they cleaned up well after themselves (which was probably a lot because weve been told we have a ton of insulation). They noticed just a little bit in one of the rooms at the end of the day and went back out and brought their vacuum again to make sure it was totally clean. I did not have any interactions with the salesperson, as she was talking to my husband while I was working, but she seemed friendly and enthusiastic and I believe quoted us the best system for our house.

Never provided a quote for the job. Said he didnt want my business after I stood my ground on a miscommunication that he wanted me to take total blame for. Crazy...shouldnt be that hard. Seemed like a good company but clearly thats not happening.

First of all, the cooler company installed a Breezair cooling unit on my rental property, and at the price point they offered, it was $2k less than an AC unit and way less expensive to run. Today, their tech came out to tune up of primary homes breezier unit and did a great job. Josh did a comprehensive cleaning and tune up of our 8 year old unit. Thank so much!

It was refreshing to have an energetic, young woman come and efficiently answer our call for an estimate on a new evaporative cooler. She explored the attic, climbed the roof and presented a knowledgeable quote. It was a very pleasant experience and areas were covered which helped us make an informed decision.

I am about a month into my new breezeair and am sitting on the patio feeling cold air come thru the screen; I didn’t believe Tanya when she said it would cool out here. The money is well worth the product, there have been many times it’s gotten too cold in the house! I can’t believe the difference between a breezair and traditional evap cooler. Cooler Company enlarged 2 vents and added 2 so it feels great all around the house. I had a bit of a hiccup with them initially returning phone calls and install logistics but Steven and his crew made up for that. They did great work, had attention to detail, and problem solving skills during the install. The electrician overlooked something that was creating a malfunction, but was out 2 days later and got it squared away-I think he would have been over in a few hours if he could, he’s awesome. Overall I am very happy with my product and the company’s work. Thanks Cooler Company.

I have worked with two evaporative cooler companies in Colorado and these guys by far are the best! After company #1 (lets call them Schmaltitude Schmomfort) destroyed my home and charged me $6k for a cooler that was installed completely wrong, Cooler Company came to the rescue! They let me know right away what would need to be redone, they were upfront with their pricing, and best of all, they are reliable. Sending texts to confirm appointments and showing up on time are rare these days, but these guys do it every time. And lets not forget about Kay, who always goes out of her way to make sure Im taken care of when I call to schedule service. You truly are in good hands with this company!

Came out yesterday and misdiagnosed the problem. Told my husband it was a 5 dollar part and he could fix it, otherwise he would charge 500. It was not a 5 dollar part. He clearly didnt want the job. The swamp cooler is still broken. What a joke!

Tonya was very thorough and informative. She’s the only person that looked in my attic and took the time to make sure I understood everything. Great experience!

Very profeesional and answered all my questions. Tonya gave me an estimate that was accurate, no surprises. She was polite and helpful. Work was done as expected and in a timely manner.

I was pleased with the thoroughness and thoughtful approach that Tonya took when she came to give me a quote. I appreciate when service providers are helpful and knowledgeable , and on time!

All 3 crews have been great. Professional and pay great attention to detail! Equipment works flawlessly. Great warranty. Awesome customer service in the office and their crews. Super friendly and take the time to walk you through everything and even what options you may have on install. So happy we chose them.

All around a great experience! Dave was able to come out same day for a appointment to get estimate for a furnace when ours broke during the first snow storm of the year. He took the time to explain all of the options to us and educate us on how to pick the right furnace for our house and comfort needs. It was also snowy during the install and initial quote, and everyone took care to remove their shoes and put drop cloths down to keep our house nice and clean. The price was very competitive, and the Amana furnaces they carry come with great warranties (10 years parts and labor). We were able to schedule install the day after we decided to use The Cooler Company. Gordy and the whole team were great and took the time to walk us through the new furnace how to use it and service it. They even fixed our humidifier for free. Furnace seems to work great, overall very happy with our experience so far!

Kevin is awesome! He repaired my boiler, which most of the companies I spoke with, before hiring The Cooler Company, tried to sell me a new one. When he understood I might sell my home in a couple years, he agreed it would be mistake to spend the money to replace it, that these old boilers were tanks and he was confident he could upgrade the zone valves and needed elements and get my heat back working on all zones. So sorry I didnt use him two years earlier when I installed a furnace in the basement to heat the downstairs,... which he also fixed using the existing boiler. He always called before he came, was super about explaining things, timely and always checked in afterwards to make sure all was working well. They also do a great job with swamp coolers, and next summer they will be on my list to do that as well. Cant recommend them more highly!

I had The Cooler Company install an Evaporative Cooler 6/2020. Before choosing them, I shopped around a lot of different installers and they clearly were the most professional and experienced and knew the most about evaporative coolers/swamp coolers. And the price was equal to or lower than all the other quotes I got. They have their own certified, insured electricians and installers included in the price, installed a high quality Breeze Air system with ductwork, and were able to get the utility rebate included in the price upfront, which made going with them a no brainer. The installation itself was very professional, the installers took the time to talk through their work and consult me on decisions, and walked me through how to use the system and how it works (both in the house and with the equipment up on the roof too). The system works really well, too, and cools my house quickly (and I rarely turn the fan speed higher than 3 out of 10 to cool my 850 sqft with the 5000 cfm unit). Overall Im very happy with my decision and with the system they installed and fully recommend them.

We are so appreciative of what Kevin from The Cooler Company did for our mountain house. We found out that our boiler system needed to be replaced at the beginning of October. With freezing weather and snow forecasted Kevin and Cameron came up and replaced our boiler system, installed a new hot water heater heated by the new boiler, and repaired several circuits of our in floor heating system. The quality was excellent, the price was great and we are warm and cozy now. Our thanks to Kevin, Cameron, Steve, and the rest of The Cooler Company gang! THANKS!

Tanya was very rude & walked out after stating, I should go ahead & hire the guys I know. Im a consumer trying to hire a job & was told wed have to change the pitch, Ive lived here 46 Years, this will be my 4th swampcooler, Its Always been up to code.

Lovely lady named Tonya puts the cool in cooler 10/10

Very Happy with the seller.Thank you for your help.

I was really surprised when the Cooler Company came to my house to give me a quote for a swamp cooler. I had gotten 2 quotes from other companies and both technicians came and went within 5 minutes and sent me quotes upwards of 10-15k for my small 850ish square foot home. The woman from the Cooler Company actually took measurements, pictures, went into my attic, and then sat down with me for about half an hour and educated me on swamp coolers they offered and recommended. She told me that the other companies were swindling me and trying to sell me a system that was way more powerful than my small house needed (one of the recommended ones they tried to sell me is used for industrial warehouse...). The work was done quickly and they did a great job cleaning up after themselves and showing me how it worked. They also did a great job with masks and social distancing while in my home.

The evaporative cooler that they installed is so effective that my family started to wear sweatshirts inside during the summer ... it was so nice to have a cool house all summer, and still enjoy fresh air and open doors with kids running in/out all the time. We ended up running it constantly on low speed and rarely noticed any noise, just nice, cool, humid indoor air, even on the hottest days.

Waited 3 weeks for them to inspect and check on my cooler only for them to come to the house and say they wouldnt go on my roof. Pretty disappointed

Great work and great performanceEvery one in the office is professional and nice. Will be using them again

Best Evaporative Cooler company in Colorado. Breezair is the way to go!

I purchased a swamp cooler from the Cooler company. The experience was fantastic. I had 2 other companies come out and give me bids.The cooler company came out went into my attic, went on the roof noticed that my stand was rusting and needed to be replaced. and gave me detail cost of the entire install, hall away, adding vents, did my Excel rebate for me and was the best encounter I have had with any company I have ever worked with. they did what they said they would do.

Had them install a swamp cooler at my house last year. Installation was fine and it worked pretty well last season. This year I had them come out to get it up and running for summer. I called in mid May, which admittedly is their busiest time for summerizing swamp coolers, and they couldnt come out until today, 6/5. Its been hot so I tried to get it turned on myself, and noticed that the solenoid valve was cracked so it was leaking like crazy. And the fan wasnt blowing nearly as hard as I remember it blowing last year. So I patiently waited for the professionals to come, assuming they could get my swamp cooler running like last summer. Nope. The technician told me it was running fine even though there was barely any airflow. I had to insist that he go back up and try to figure out why its not working. He tightened the belt driving the fan and that helped a little, but its still not back to where it was. That whole 20 minute visit cost me $200. And I still have a swamp cooler thats only a fraction as effective as it used to be. And it was only that cheap because I spoke to the dispatcher on the phone and talked her into not charging me an additional $175 for the solenoid valve. Apparently the warranty of 2 years on labor and 3 years on parts does not include the solenoid, although the contract doesnt say anything about that. So if you plan to do business with this company, be advised that the warranty means absolutely nothing. I will not be calling them back to do any more work on my cooler.

AVOID THIS COMPANY. We had our swamp cooler installed at the end of season by The Cooler Company in October 2017. They removed the old swamp cooler and installed a new one. Fast forward to February of 2019. We were in the process of selling our home and needed to get our roof certified. The roofing company said our roof looked great but there were a few issues with the swamp cooler install so they were unable to certify it. After receiving a quote for over $1,000 worth of damages, I immediately called Gary with the Cooler Company. He told me to send over the roofing quote and photos and he will look at it. As soon as I asked him if he was going to send someone out to correct the issues, he immediately went into denial and deflection mode. Gary said that he doubted his guys did anything wrong with the install. I told him to look at the photos and tell me what exactly the roofing company was claiming was wrong and if there was possibly a mistake. He said he would look over the photos and get back to me. Didn’t hear from Gary for almost a week so I called him back to see if they were going to correct the issues from their faulty install. After going back and forth for a few days, he then told me on the 3rd or 4th call with him that they only cover issues with the swamp cooler up to a year after the install. I told him that the install was faulty and that the year timeframe should be irrelevant since it was a bad install to begin with. He then began to say that he doubted what the roofing company (very good reviews online) claimed was wrong with the roof. The issues were; incorrect flashing around the swamp cooler, the electrical unit (witches head as Gary called it) had shingles installed on top of it which does not allow for proper drainage, as well as the 12 shingles that The Cooler Company screwed the cooper water line into without adding any sealant to prevent roof leaks (see attached photos). Even the caulk job around the unit was done very poorly. After getting upset because Gary was trying to avoid fixing these issues, he told me that I should’ve let them know before the year was up so that they could’ve corrected it. I guess you have to go up on your roof and check to make sure the job was done correctly before they leave. I’m not a professional so that is why I thought I hired some professionals to complete the job for us. When you pay as much as we did for a swamp cooler, you expect it to be done correctly the first time. These guys are not professional with their installs and not very reliable to fix their mistakes. I would find some other company to install a swamp cooler and avoid this company. In full disclosure, after much back and forth with Gary, they did agree to fix some of the issues that they caused but not all. Since we were selling our home and needed to get the roof certified for the sale to go through, we decided to have an actual roofing company fix the Cooler Company’s mistakes and pay out of pocket.

Wow...the company charged me $175 to start up my evap cooler and DIDNT ACTUALLY START IT UP. The copper line was not connected to the water source! The tech, Andre, told me to turn on the cooler, so it was running for hours with no water going to the cooler. That may have DAMAGED MY COOLER. Also, specifically say you DO NOT want Andre for your technician. Horrible service!!!!!!!!!

We have been using these folks for years - always do the best work and super responsive!!!

If you need any kind of HVAC or electrical work done, The COOLER COMPANY can do it and do it well.

Installation was great! No complaints there. Our cooler works as it should.Their electricians gave us some trouble. They killed power in half the house and then took hours working on it. They left in a hurry and left a live light switch hanging. Came back the next day just to install it upside down. They didnt take any pride in their work

I love my swamp cooler installed by The Cooler Company. They were very easy to work with and did the whole install in one day.

I own KM Aesthetics in Downtown Denver. I have an 830 sq. ft. Space that only had a swamp cooler. I had never had a SC, so I thought it was great to have something for summer, when I signed the lease in December. Swamp coolers are the devil. I contacted The Cooler Company, they not only fit us in to install an AC within a week, but stayed all day to make sure it was perfect. Unit started leaking the next day, due to a kinked hose, and I texted them and they were there within an hour to fix the problem. That was after they came out this morning to check that I was happy and the unit was working properly. I am a small business owner and appreciate the hard work it takes to stand out in this current world. I cannot say enough about this company or their professionalism!!! Kevin and Grayson were amazing! Thank you so much!

Superb crew, great price and really worked with me for installation of 2 swamp coolers. Would use them again in a heart beat.

Thank you so much Cooler Company. We really appreciate your help and time. We are happy with our new Breezair.

I had a new swamp cooler installed a couple of months ago and Im very happy with it. The technicians were on time and professional.

The crew was friendly. They completed the project in the time they said or would take. The swamp cooler works like a charm, so far weve had it for about a week. Keep an eye on the price tag, those additions add up quick.

True professionals from start to finish. Its easy to see why they install more swamp coolers than any other company. Their website also has easy to follow videos for self start-up and shut down of your unit so that you dont need them to do it for you every year.

I just got my evaporative cooler installed and I have had wonderful service with the Cooler Company. I had a very strange set up with a steep peaked roof and they worked with me to get the cooler I wanted on my garage. The office staff was always very pleasant when I called to work out payment options. The installation team was the best! Very knowledgeable, friendly and thoughtful. I would highly recommend this company.

I had the cooler company out to my business and I am very disappointed with the service. I explained that I had a water leak from my swamp cooler and that it had stopped cooling suddenly. The technician who arrived informed me that I needed to replace the entire unit because it is very old. Thats it. Its old. I wasnt satisfied with this explanation, so I asked more questions that the technician seemed to not have any answers for. I paid the $159 diagnosis fee that the technician demanded, even though I didnt feel my questions had actually been answered. I then called another company for a second opinion. About 15 minutes after they arrived I was informed that the water pump was bad and a hose was damaged, which caused the leak and damaged the pump. I approved the repairs which were completed within 45 minutes, and my cooler is up and running GREAT for less than $50 in parts.I hired this company under the assumption that I would be dealing with a professional company who knows their trade. What I experienced was the complete opposite. Based on my experience I would definitely NOT recommend them.

Josh was courteous, helpful, and very knowledgeable. He even took the time to explain what was going on with our furnace.Josh really went the extra mile to make sure we were taken care of. Would definitely trust him and The Cooler Company for future jobs.

Friendly! Everyone seems to be knowledgeable and looks at more in my home to be sure. Fair pricing and accurate diagnostics

Had CC install an Evap. unit approximately 5 years ago and works great. The remote stopped working and appears to be from batteries leaking as I have to clean residue when replacing. Spoke with very polite receptionist who tried to help but received a return call where I was told basically pay $450 for a new one, take it or leave it. Paid over about $7000 for the unit...the least you can do I not GOUGE your customers for a replacement remote. This is not the way to keep your customers. Very disappointed.

The Cooler Company installed a new furnace and a/c unit for me. Every interaction I had with them, from the expert (David) who gave us the free quote, the office personnel, to the crew that installed our new units, were extraordinarily professional and friendly. The installation crew arrived early for the 9:00 appointment and worked diligently late into the afternoon to complete the job well. They took the time to explain to me the features of the units and ensured that all connections were correct, despite the extra wires from the old building of my condo. I enjoyed working with this company, and highly recommend them to anyone.

We had this company install our new AC, furnace and whole house humidifier in 2013. All came with a 10 year warranty. Weve had the AC break twice during the first 4 years with warranty issues but still had to pay for the $79 service call. Well, my AC was not cooling our house so I scheduled the company to come out today and was told a $99 fee applied. The technician said my unit needed service and changed my filter(I do this religiously every 3 months anyway). I was shocked to be handed a $310 bill after about 90 minutes of work cleaning it. I was not even informed of the cost ahead of time, I thought my $99 fee was it. Technician is totally wrong for not disclosing this outrageous amount before doing the work. Illegal even. I would not recommend doing business with this company. An AC service should not cost this much ever, I think he thought a housewife wouldnt question the cost. Going rates are much lower for AC service. Buyer beware.

I want to say thank you to the guys at Cooler Company Heating for installing my water heater properly. The guys were friendly and works professionally.

We went without air conditioning this summer for about 2 weeks before calling Raven at the Cooler Company. She got someone out within a couple of hours on a Sunday evening. We had air conditioning within half an hour of him being there. They were affordable and we will now use them for all of our heating and air conditioning needs and recommend them to others. Great People and Great Service couldnt be happier

If I could give these guys more stars I would. Superb execution on the install. They even pushed it to get a roofer to my house day of to finish the job in a single day. Ryan Freta, Seth, Terrel, were super helpful, courteous, kind to my dog, to my wife, to my one year old, cleaned up after themselves, the list goes on. Even after they had walked away, job complete, Ryan was picking up the last bits of debris from my driveway and front yard. Amazing service, great price, excellent Breezair unit.

The Cooler Company had done numerous jobs for me and my family and in the past we were very satisfied. But something is clearly wrong with them now. Their bids are literally thousands higher than competitors; the bidding process is convoluted; and their staff is clueless.... maybe steer clear until they get it together, I sure did !!!

The people in the company are great, but the $6000.00 evaporative cooling system I bought 2 years ago stopped working. So it will be a 175 service call and then to fix whatever problem we’re having will be of course extra. This whole thing is very aggravating!

This is a terrific and honest company. Their work is great quality and the service they provide exceedes my expectations. Their crew was fast, efficent and cleaned up after themselves to the point you couldnt tell they had been there. I had both a furnace and a swamp cooler installed and this company was superior in every area from scheduling to completion. Couldnt be happier. HIGHLY RECOMMEND!!

Outstanding company - put our swamp cooler in a few years ago and helped us with a few issues getting it up and running this spring. Great Customer Service and Steve did an amazing job. Will only use them for our swamp cooler needs! Thank you!

Wow! I could not have been more impressed with the level of service and the quality of the product. The install team was amazing. I worked with Dave, Santana, and Steve. I would give 6 stars if I could.

We were desperate for COMPETENT assistance with an old boiler, having had two firms look at it who sent people who were worthless. Then I called Kay at The Cooler Company who sent out, Josh, a first rate technician who is a real expert in HVAC technology, and a nice person to boot. He went over the entire system and patiently explained to me how the system works and his diagnosis of the problems. He took the time to do a detailed analysis of the system performance and got it working again, along with some suggestions fro improving the system performance in the future. Thanks to Kay and Josh for terrific service!

If i could give negative stars I would. This was the worst company I have ever dealt with I spent 7,000 dollars on an evap cooler for it to only last me 8 month. The cooler had leaks immediately after purchasing and the $400 remote needed to be replaced at the start of the new season. Calling to get assistance I spoke with a older lady who was very rude and did not want to help me. Even when I received the estimate from the owner himself he was very standoffish, but I went ahead because it seemed reputable. The company seems to have decent review but I would steer clear because when spending such a large amount of money you want it to be worth it AND ITS NOT!!!

Had a new evaporative cooler installed and an old one removed (new one relocated). Scheduling was easy, crew showed up on time and finished early. I really appreciated how the foreman asked me my opinion/preference every time they had options on where to run a line, locate a unit, etc. Crew cleaned up their mess well and even turned off their vacuum when they noticed I was getting a phone call. Im a perfectionist and tradesman and can do many of these types of jobs myself and as a result, Im usually underwhelmed with any contractor. But these guys were legit and I strongly recommend hiring this company for a new or replacement evaporative cooler.

I’ve been using the Cooler Company to install and service dozens of commercial units for over 8 years now. These guys are highly trustworthy and extremely reliable. There tech Greyson can fix anything. Don’t waste your time calling another company.

Tried to call and see if they have a cover for my cooler in stock and she insisted on knowing the dimensions and brand. she refused to help even after I called a second time and gave her my measurements for the swamp cooler on our roof. she then told me to try walmart without further assistance. Thats what I recomend you do to. customer service so bad I didnt even get to waste my money...In the owners defences, they did reach out after obviously reading the bad review. they blamed the lack of service on the employee being new. They also asked that I change my review. Well, my experience stayed the same and Ive considered it. Having been a small business owner myself I know hard it can be. but I only wanted a seamp cooler cover.

I had a dead A/C when I bought my house and was looking to replace it. I got three quotes, one from Cooler Company. Steve, the owner came out himself for the quote. He told me that he couldnt even put an A/C in with good conscience because the house and furnace werent built for it (which is why it died). Rather he gave me a quote for an Evap Cooler which is more affordable anyway.This thing is incredibly awesome and perfect for Colorado. It gives me cold, moist air, unlike the cold dry air in an A/C. Installation was easy and we get to keep the windows open in the summer. In only takes a couple minutes for it to cool down when I get home and turn it on. Plus it costs less than an A/C to run and you dont need to worry about freon running out. Just water.Steve knows everything about these things and for $50 later in the fall, he had his guys show me how to properly take it apart. Probably took about 15 minutes. I had a slight misunderstanding thinking that they would also set it back up for $50, but I spoke with Kay (who is very amazing) and she said shed grant me the $50 price for the confusion.They guys are great. Steve, Kay, everyone. They are extremely genuine and easy to work with. I highly recommend them.

I have used The Cooler Company for an estimate for a great system (Breezaire) that they gave a fair price for along with a Xcel Energy rebate that they deducted up front. (no hassle to apply on my own). The team that did the work was the same team from last year and they are top notch. Their customer service is excellent especially Kay. I had a little water problem after installation and Kay showed great concern and had a technician scheduled as quickly as possible. She kept me updated with frequent follow up calls and sent Jeremy who immediately assessed the problem and had it fixed in no time. This is a great company with a professional team. They are very neat and your home is as clean after as it was before the work is started. I would not hesitate in recommending the Cooler Company for any of your Heating & AC. Oh by the way - my cooler during these hot days has kept my house a comfortable 72 degrees with a wonderful cool breeze blowing through the house. So much better than AC in this climate. Love it and only wished I did it sooner. Multiple ceiling vents included in the bedrooms allows privacy and comfort.

Too many HVAC companies in Denver to put yourself through this. Had to have them out to fix an issue 5 times over 10 days and 15 days later we are still experiencing an issue. They have been nice enough to email me the invoices for what they have not fixed though.... I have constantly been misquoted on arrival times to get things fixed and have had to open my business late twice because of them. Save yourself!I called today when they were running 6 hours past the time I was told. Marste in customer service was a peach, she hung up on me because I didnt want them to come out if we had to pay the overtime from them running 6 hours behind. I understand you are busy because its hot. Understand that the people that are calling you are also miserable because while you sit in your AC working on the job you chose the people that need your help are working in 100+ degree temperatures. In the business I work in I have to buy peoples food if the reservation is lost or we misquote. Next time I make a mistake Im going to charge them 150% for their food, cross my fingers and hope they dont write me a bad review..... Terrible customer service, easily avoidable if a phone call is made or any communication was had on their end.

The Cooler Company is organized, efficient, and honest. I had a good experience working with David, who put together the quote and ensured the new system would qualify for the Xcel rebate. The installation team was friendly and professional. My new evap cooler is fantastic!My only critique is that the installation team was more than an hour late without calling to let me know. But in the grand scheme thats nothing. Nice work!

These guys are great! Customer service and quality of work was outstanding. I had an inspector come out and he said it was the best evaporation cooler install he has ever seen.

I called to get service from this place. I was cut off and never giving a chance to talk. I was about to spend 100,000 with this company. thank you for being the unprofessional and saving me the money.

Great company. Steve is honest and knowledgeable. They stand by their work and you cant beat their prices.

Kevin was awesome. Great customer service and great work. He went above and beyond. I couldnt be happier.

Do NOT buy a Breezair evaporative cooler. They suggest the remote control to operate it, but dont warn you that if you misplace it, itll cost you $431 for a new one! It only has 4 functions - on/off, blower level, drain and auto (which malfunctioned after a few years). Probabaly only a few dollars worth of parts, certainly not revolutionary technology, but you cant buy it anywhere other than through Breezair. Maybe this company doesnt set the price, but they could certainly warn you, or carry a different brand.

Great customer service and work was performed on time and correct the first time. They installed a cooler and I also had them do some work on our boiler. I recommended them to a neighbor and they are extremely happy as well.

I purchased a new Breezair from the The Cooler Company, what a great experience it was dealing with them. Their installation crew was very professional and knowledgeable with every question I had. I would highly recommend them to anyone.

I got about 6 different quotes for heating/air installation and the Cooler Company was both one of the cheapest options as well as being very professional and made me confident in their knowledge. The installers were very nice and got the job done in one day.

Great customer service from ladies in the office and the installers. Thank you so much for the hassle free experience. Definitely going to recommend this place!

I have a Breezair cooler and needed a part replaced. They are very knowledgeable about Breezair products, showed up on time with the right part to fix it the first time. Ive had a bit of a tough time finding people who are skilled at repairs on this unit and it was pretty clear Steve works on them regularly.

Love Love Love this company great people great service. I look forward to a wonderful relationship and service year after year.

The cooler Company is awesome! I went to a home show and they had a great presentation of their products.They have prices that will keep you chillin.

We purchased a very expensive (nearly $5k) evaporative cooler - a Breezair - from The Cooler Company in August 2012. Are we happy with the Breezair? YES. Are we happy with the customer service from The Cooler Company? NO! They have not been helpful in the slightest and as soon as the job was finished and they had our money, their concern for us went straight out the door. Upon completion of installing our unit, they had to return with a remote that wasnt broken, and re-entered our yard and roof to program it, leaving the gate open upon their exit letting all of our dogs out into the street nearly getting hit by a car. Now, entering the time to winterize our cooler, we needed a bit of advice and help on a couple steps in winterizing. They REFUSED TO HELP US, and said they would not offer any advice (EVEN THOUGH WE HAD JUST SPENT $5K) and said they would come out and do it for us for another $130. We were floored. Raven said she would return our call after checking with the owner, and she never did get back to us. BEWARE USING THE COOLER COMPANY! Absolutely pitiful customer service. They will take your money and never look back.

After going through two low-end evap coolers in the last ten years, we decided to bite the bullet and invest in the Breezair EXV-155. I could not be happier with this decision! The Cooler Company was a pleasure to work with as they were able to repair a minor issue that we had the day that we called to report it. The air this thing puts out is ice cold and somehow less sticky than the air our old system put out. It is whisper quiet. This system is so vastly superior to our old system that I have no doubt that it will pay for itself in terms of reliability and energy savings. The variable speed design is my favorite feature. Instead of cycling on and off, it just puts out a nice smooth stream of air throughout the day, saving energy and making the house much more comfortable. We bought the dark gray unit and it makes our house look high-tech and modern, unlike the old one that looked like something from a 1960s trailer park. And dont get me started on the energy savings! The price is steep but you wont regret it.

I want to give credit where credit is due. Our furnace finally gave out the other day after 22 years of service...which is pretty good for a furnace. Called The Cooler Company Heating and Air Conditioning as we have used them several times in the past and have always been happy with their service. They gave us a great deal on not only a new high efficiency Furnace but also installed a new high efficiency Air Conditioner, a whole house Humidifier, and a Wifi Thermostat. Everything was installed quickly and professionally and we couldnt he happier with the new equipment. The whole house humidifier has completely changed the comfort level of our home this winter and the new furnace seems to heat the house within minutes whereas the old furnace took forever to get up to temperature. Loving the wifi thermostat also. That will come in very handy when we travel. I said it before and Ill say it again if you ever need heating or cooling work performed you cant go wr

I cant believe what just happened. We called The Cooler Company yesterday because our swamp cooler broke. Its 80 degrees inside our house and oppressive. They said they could send someone out on Sunday (today) for a $200 service charge. Their employee just left our property with a $200 check and did NO REPAIRS. He said we had a corroded rod that needed to be replaced, yet he did not replace it. He took pictures, said we need to schedule another appointment and left. This company ROBS you for your money. DO NOT USE THEM.

Cheryl LacefieldThe Cooler Co.I called in the morning and had a service man here by 2pm the same day for diagnostic. Grayson spent a long time testing every part of my old furnace explaining what be was doing the whole time. After learning repairs were too costly for and old heater I decided to replace it with a new energy efficiency one. I had a new furnace installed one day after I ordered it because of single digit temperatures. Grayson coordinated the whole installation and moved it up a day because I couldnt keep the heat on during the night. He and his coworker were polite, professional, compitent and did a great job. They cleaned up beautifully after. They even put up with and befriended my 2 little barking dogs. I would recommend The Cooler Co to anyone.😊

I am so happy I called the Cooler Company. Finally for the first time EVER the upstairs in my townhome is cool. The upstairs never cooled off no matter how long I ran the air conditioner….whereas the downstairs would get frigid. Over the years I have had several HVAC companies come out and replace parts to no avail. A co-worker recommended the Cooler Company as she was very happy with the work they did for her so I called them. Steve from the Cooler Company said the problem was a poor initial ductwork design in my unit. I had a downward blowing unit located on the floor of my second level making it virtually impossible for cold air to reach the upper level with the way my ductwork was currently set up. The guys at the Cooler Company totally redesigned my ductwork and now for the first time in over 10 years I finally have a cold upstairs in the summer. Thank you Cooler Company. I highly recommend these guys if you need help with your Air Conditioning or Furnace.

AVOID AT ALL COSTService provider stated a flat fee of 39.95 to fix furnace then wanted an additional 85.00 to complete his work.On 01-12-13 at 7:30pm we contacted The Cooler Company to come fix our furnace. My wife spoke to someone and they stated that they would contact someone to come out and to expect a call shortly. An hour passes and we get a call from Andry The Cooler Companies service technician. I asked him how much he charges to come out and fix our furnace. He stated that he charges a flat fee of 39.95. I then asked him if he charges an hourly rate on top of that. He stated no matter if it takes 5 minutes to fix or 5 hours its a flat fee. I then told him to come out help us with our furnace and a half hour later he showed up at our door. I showed Andry the furnace and the breaker box and he proceeded to look at our furnace. About 20 minutes pass and he states that he diagnosed the problem and he believes it to be a bad ssu box. He states that his equipment is showing 120v going into the box but only 70v going out into the furnace and he can fix it by bypassing the fuse and wiring the wire directly into the on/off switch. He then states that he can fix it but its going to cost us and additional 85.00. I was furious. I told him that he was misleading and that he out right lied to us. He stated that I just didnt ask the right questions and had I asked if there was a repair charge he wouldve told me. I then repeated his statement that he had said on the phone. He statement was no matter if it takes 5 minutes to fix or 5 hours its a flat fee he stated that the statement was in reference to the diagnoses but not the repair. I stated that he in no way stated the $85.00 fee even though the word repair came up in conjunction with the term flat fee several times in our previous conversation. He then packed up his tools and started to leave with the furnace covers off and the ssu box apart and stated that he wouldnt do the work unless we paid the fee. Once we had gotten back upstairs and almost out the door my wife stopped him and told him to wait. She pulled me aside and stated that she was worried about the pipes freezing, how cold it was, and the other service companies that we called wouldnt be able to come out until tomorrow. She said that we should just pay him and then we would talk to the company and file a formal complaint letting them know of the deception. I agreed and went into the other room so she could talk to him. She told him to just do the work. After a 3 minute wiring process our furnace was back up and running. He then proceeded to find other things with our furnace to occupy his time as to seem like it was worth it for us to pay. After we paid him we contacted The Cooler Company to let them know of the deception and to file a complaint. They took our information and stated that they would have someone call us on Monday but NEVER called.

I did my research on evap coolers and companies in town and landed with a Breezair installed by the Cooler Company. Steve, the owner came over with a quote on time and did so in a very professional manner. Which, by the way, I cant say I experienced with the other companies. It wasnt that they werent professional, just not as professional. I was put off a bit that Steve would ONLY install a Breezair and ONLY do it if I installed at least 4 ducts (max rebate). Some people may not be able to afford the Breezair as its about 1K more than the other one he sells. Anyway, I had them come over and do the job. In all, I had 5 people in my house, two were subs for electric and plumbing. The main crew did a very solid job. The job lead installer was well spoken, thoughtful with his responses and took the time to answer and, importantly, ask questions. Steve did a great job hiring this guy. However, he did fall through my ceiling...but that want his fault. The crew that flipped my house didnt nail a 2x6 for the framing around the attic access.. Bummer, but again, not his fault and they repaired everything except for the paint. The next guy on the crew was a bit gruff, he could use some polishing and social skills improvement. He was also a bit lazy as he had to be asked to cover furniture in rooms while holes were being cut into the ceiling. And, he could have paid a bit more attention to detail with the install. For example, the drain tube from the cooler does not run down the roof in a straight line, rather at an angle and looks like sloppy work. The rookie on the crew was hard working and did a good job, so far as I can tell. He was in the attic a bunch. He is a good apprentice and will eventually make a good lead. The electrician did a great job and thats all I have to say about that. The plumber installed a hose bib and fixed the holes in the ceiling. He, fortunately, took the time to run copper for the bib and I appreciated that. I prefer that over Pex. He was also great with communication. Downside, he made more of a mess in my house than all of the others combined. Drywall mud tracked on the floor all over the place including the bathroom and spills on the vanity. Strange. To his defense, it might have been raining. The only thing that kept them from getting 5 stars was some sloppy work. Otherwise, Im fully supportive of their work and professionalism. This isnt easy work and the crew did a good to great job overall.

Unreliable! I called the three times and they never called back. Id have given them 1/2 a star if I could

This company promising emergency but its not true. Call them today at 5.30 am then I spoke with someone and found out they not do emergency repair before 8. am . Sent them address and no one came or call me back.

Sunday night and the furnace is out (of course) This is the only company that called right back, with pricing and tech availability. Ended up being an electrical issue so I canceled the service call BUT based upon the spot-on service and other ratings, I’d call them again.

Kay was pleasant to talk with and her followup was great!

Great group of people!!!

Beautiful