user
Force Home Services
1007 Shady Oaks Dr #102, Denton, TX 76205, United States
Appearance

Comments
Sa
Review №1

Very happy going with Force Home Services to replace my old AC system. The entire process was fast and smooth. The office staff was easy to work and got me scheduled quickly. The diagnosing technician was knowledgeable with the existing system and walked me through all of my options, from repair to replace. I didnt feel pressured any one direction and felt that I had a lot of information to make an informed decision that was best for me, my time, my budget, etc. Ultimately, I chose to replace the entire system because, well, it was very old and I had repaired it enough in the past. I got a fair price that came in lower than a quote I received from another company. The service technician who did the installation, Jorge Rodriguez, and his crew were extremely friendly, knowledgeable, and the service was fast. Overall, very satisfied and I will be using Force Home Services whenever I have a need that they service.

Co
Review №2

Thank you Force Home Services! I had an outside unit fail me on a Sunday morning. Not only were they open, but they sent a technician, Isaac, out to my house immediately. Speaking of Isaac, he was incredible! He was courteous, professional and honest. I couldnt be more pleased with Force. I will be recommending them to everyone I know in the future. Thanks again guys, it was a pleasure doing business with you!

Ne
Review №3

Bubba was very knowledgeable when I talked to him on the phone, the amount he quoted me was exactly what I paid.It took one phone call and a single visit to complete the work. Michael and Jacks did a great job installing a Hot water heater, they arrived right on time, we’re very courteous. The work was completed very quickly and it looks great! Best customer service, job done well done I have had in quite a while! Greatly appreciate your services, is so difficult to find quality and honest affordable services now days! Thank you very much.

Ma
Review №4

Issac was very personable, professional, and attentive to my needs and concerns. He asked questions about what we were experiencing with our A/C and I stayed and talked with him the entire time he was out at my house. He even taught me a few things. I would expect nothing less from Force. Top notch organization all the way around. Thanks Issac.

Ga
Review №5

Just had Josh with Force Home Services out to fix my air and I cannot say enough good things about my experience. Josh went above and beyond the service call ensuring I was well taken care of. Josh was very knowledgeable in his profession and thorough in his work. I would strongly recommend Josh and Force Home Services next time you are in need of ANY air conditioning repair work.

St
Review №6

Pros: All very nice people, called before arriving at my home, seem knowledgableCons: They canceled my initial appointment the day before they were supposed to service my system, though I had waited two weeks already. I expected some minor maintenance and a tune up because my air has been working fine, but was presented with a hand scrawled “estimate” for far more than I expected. The proposed maintenance was over 2000 dollars, and that’s when the greatly dreaded sales pitch began. They spent so much time trying to convince me to talk to their new ac system rep that they did NOT talk to me about the service they performed that day. I was completely in the dark of what they actually did do for me. I was confused, my wife was confused, and I felt sick to my stomach by the time they left. They said they’d email me official estimates, but they sent it to the wrong email address. Turns out that there WAS a maintenance report, which they sent to me at noon the next day after I had to call in about the missing paperwork. Much of it was color coded with no key, so I did not know how to interpret the bulk of the information.There were spots for client signatures on the report, which the tech had clearly squiggly-signed himself, as I certainly hadn’t. I was frustrated with the whole situation and talked to Josh, and the whole first ten minutes of our conversation was another sales pitch for a new system. After the pitch was over I voiced my concerns, and it did appear that the techs had dropped a couple balls while they were here, and they couldn’t explain why the simple maintenance tasks they proposed were hundreds of dollars higher than the parts plus time spent on them, other than to say “It’s the cost of doing business with us.” I’m sorry, a capacitor takes less than five minutes to install. Why do you want to charge me $300+ ? And over eight-hundred for cleaning just my inside unit? Needless to say, We got off on the wrong foot, and stayed there. Perhaps my negative experience was an anomaly, but it’s made me very gun-shy of this company.

Ma
Review №7

Paul was very friendly, helpful and quick. He got in and got the job done in no time.

Li
Review №8

Michael, Jax, and Travis were all wonderful. Very professional and personable technicians. Explained the problems and the repair solutions in depth at my level of understanding. Tried to keep the cost of repairs down. Gave me a realistic appraisal of an old HVAC system and water heater. I felt they were honest and that I could trust them. Informed me of specials the company currently has available. The technicians and Force Home Services gets an A+ from me. My daughter uses you company and told me you were dependable, helpful and honest. She was correct.

Ma
Review №9

My drain was clogged where my air conditioner drained so water was backing up into my sink. I loosened the pipe fittings so the water would drain into a bucket under the sink instead of overflowing my sink. Cody was in and finished in 20 minutes. My sink is draining beautifully now. Thanks, Cody.

Ma
Review №10

I was lucky enough to have Michael and Joe come out to inspect my water heaters. They were both friendly, knowledgeable and pointed out things the inspector didn’t see. They wore masks and shoe covers and were very respectful of my home. I will use them in the future for all my plumbing needs and recommend them to family and friends. Next I’m having my heating and ac checked!! The office staff Mandy, Tracey, Carmen and Renne were all very attentive to my requests. Thank you Force Home Serves!!!

Am
Review №11

Very happy with my service from Force Home Services. Michael and Joe were my installers and they did a great job! They were on time, explained everything to me that I needed to know and worked really fast on installing my new water heater. I would definitely use them again in the future. Thanks again guys!

Ka
Review №12

Called to let us know their arrival time. professional manner, went right to work finding the leak. very fair pricing, go to extra length to explain every detail. courteous and friendly as well. great job fixing the pipe. went above and beyond on service, and pointed out a possible issue with our water heater. sent me a quote on the spot that was $700 less than the competition. we will only use FORCE from now on. thank you so much!

Le
Review №13

Issac was professional, clear with communication/explanation, and knowledgeable. He wasn’t looking for $$$, he was looking to build a relationship. We need more businesses like this.

Jo
Review №14

As usual Force came, inspected and repaired! Jorge is the man! Best company under Heaven.

Pa
Review №15

Very professional, courteous, knowledgable, and friendly service! The problem was fixed quickly and for a reasonable price.

Ab
Review №16

Brad and Zack came today to install a new water heater. They gave us the options and there was no pressure or sales pitch, just working with what fit our budget and it all happened within hours. They were here to install and Brad and Zack were extremely professional and kind! Highly recommended!

Th
Review №17

I would not use this company. Sent them an email, they called me back. I explained in the email I had a toilet with a stuck float. VERY standard repair. I asked just for a reasonable price before repair. So she called me to make an appointment. I asked her for the quote first. She said she couldnt quote it but there is a $100.00 refundable service charge. I told here I needed a ball park as this is a common repair. She told me to hang on and she would check. A waited for a few minutes. She hung up and never called me back.

Bo
Review №18

Force Home Services have been taking care of our AC and Plumbing for the past 5+ years. We had been scheduled for a new HVAC system with a different company but at the urging of several neighbors - I contact Ron for a quick extra opinion. His recommendations for zoning our home and better price for a new system, with completely new duct work, got our business. The communication is friendly, its easy to schedule appointments, and the techs are good with explanations and suggestions (no heavy up-selling). Then to top it off. We contacted Ron with a request to help friends with a large scale emergency plumbing situation. They jumped on it! These folks set a high standard. Sure which I could say our experience with other service providers was this top notch and consistent.

ge
Review №19

Absolutely, completely satisfied with the service I received. Matthew showed up at the earliest point of the 2 hour projected window and two days in a row. The first day he checked my system and reported a problem that needed attention. I agreed and the parts were located and a second appointment was set up for the next day. Matthew fixed my problem and when I explained that i was seeing as good an airflow with my heating as I thought I should have he corrected that problem as well. Very , very satisfied with Matthew and Mark who also came out the first day. I would recommend them and Force Home Services to anyone. Thanks so much guys and gals.

Jo
Review №20

Had my HVAC inspected by Mark and Matthew and was very pleased! They were on time, friendly and very COVID conscience if youre worried about that. My home is still pretty new, so we didnt have any issues with our system, but Ill definitely use them again if something happens. The comfort club membership is a pretty good deal too if you want worry free maintenance and repairs.

Ge
Review №21

Micheal and Jax arrived on time and were extremely competent, helpful and polite. Excellent job— we will definitely use Force again!

to
Review №22

Force Home Services came highly recommended to me by family members and I must say, that without a doubt, these folks excelled in every aspect of their work. I had to have a complete sewer line replaced (old cast iron with lots of old trees around) and I could be not be more pleased with the work. Kuddos to Bubba (very professional demeanor and extremely knowledgeable) who was quick to assess the problem and to his crew; Michael, Zackary and other folks who worked through very difficult conditions without one complaint or issue. The office staff kept me updated with all progress and Tracy followed up on any question I had. All in all, great people, great prices and folks who obviously care about their reputation and take pride in their work.

Je
Review №23

The Force Home Service team did an outstanding job installing a Moen Flo WiFi water shutoff valve onto my main line. They were professional from the start and always kept me informed along the way. Great value for the service received!

Ch
Review №24

We decided to switch to a tankless water heater. The entire process was easy. Communication was great and Michael and Julian gave me A+ professional service during my install. I would definitely recommend this company.

gi
Review №25

Josh E. performed a very thorough inspection of my HVAC system to help me prevent any issues before they happen. He was professional and personable.

Ki
Review №26

Josh was awesome to work with! He explained to me what he was going to do and went through all his findings with me in a way I could understand. I absolutely recommend Force Home Services

Su
Review №27

Heating and air inspection. They were very professional and thorough. No pressure to purchase service. Reported on what needed attention was explained in detail. I am a member now. I will use them for repair.

Gi
Review №28

Received prompt response to my heating problem during extremely difficult weather conditions. Staff was fantastic and went the extra mile to get my system working. I would definitely highly recommended using this company

Ho
Review №29

I have to give Arthur a A++, not only was Arthur on time but, he was very professional. He treated my house as if it was his own. He was very knowledgeable about all the questions that I had about my new unit. I will recommend Force Home Service as a #1 service providers amongst the best. Once Again, Arthur Thank You for Your Service and this is... coming from a 20 Year Vet!!Hopkins, Keith E.Recently, I had another issue with my air condition system and technician Mr. Jorge Rodriguez came out to the rescue. Not only did he arrive earlier than the suggested time he diagnosed the problem and had me back in business the following day. He was very professional and knowledgeable about all the questions that I had about the a/c panel replacement. And once again, I will recommend Force Home Service as a #1 service providers amongst the best. Once Again, Jorge Thank You!!

Bi
Review №30

Workers were on time and respectful of covid issues. They were communicative as they checked out my system. They reviewed the results of their visit before they left.

Sa
Review №31

Cody has been by far the best tech Ive ever had come to the house. He was not afraid of my dogs which most people are! He was very patient explain to everything and very professional.

Sa
Review №32

Absolutely wonderful! Both guys were respectful, personable and paitent. Brad took the time to go over everything with me and with my mom over the phone! While they are a bit pricey their customer service is second to none.

Wi
Review №33

Isaac was very nice and competent. I enjoyed dealing with him and I respect his service. Thanks.

Da
Review №34

Force Home Services is a company that truly cares about its customers. It is apparent that the technicians and supervisors are treated well, as they are always able to provide service with a smile, even when the nature of the job is unpleasant. I can only imagine what it must be like spending a day up in an attic that is 120 degrees +The installation of our new AC unit did not go off without a hitch. It turns out there was a manufacturers defect with the Goodman/Amana 2-Stage Heat Pump System that we originally agreed upon. I believe that this was a bad run and that nothing could really be done to resolve the issue. We ended up having to have an entirely new system installed (which we are very happy with). Force always came promptly to address our issues, even when on the outset things appeared to be going from bad to worse. This was no reflection of their workmanship or professionalism - just a product failure.I hope and pray that Amana get this issue fixed on their end, so that no-one has to deal with what I had to go through.. Sadly new products are liable to fail in the real world.I would be happy to recommend Force Home Services to anyone looking for a new system. Their team is friendly, knowledgeable, prompt and professional from beginning to end. Josh Price, Jorge, Drew, Zach, Travis.. all great guys. The owner (Ron) is also a pleasure to deal with.

Ga
Review №35

Isaac was very good at explaining the problem and correcting it.

Ke
Review №36

Brad and Zach were awesome and did everything way faster than I expected. I’m really happy with how everything went and how I was treated.

Sh
Review №37

Bubba was here shortly after calling to diagnose the issue as a pipe leak under the slab. The diggers came and made a big tunnel under the house. Then Michael and Jax came to do the repairs. So thankful for all these people that made a bad situation bearable.

Ch
Review №38

Bubba and Michael took great care of us. They repaired a sewer leak which we had fixed 3 years ago by another plumbing company. They located the problem and repaired it quickly to get us back in business. As a real estate professional, I highly recommend them for any sewer work you may require. They were very reliable and kept us informed on everything they were doing.

Ma
Review №39

I had a great experience with Force Home Services. Bubba and Michael did a great job. They knew very well how tho provide the best service. They are very professional and friendly. When I need I want to use them again. Highly recommended for me.!

Ir
Review №40

Michael showed up on time to repair an outside faucet. He was very polite and pleasant and got right to work after explaining to me exactly what he was doing and why, I cannot speak highly enough of this company.

Gr
Review №41

As part of my anual maintenance plan I get two HVAC inspections per year and one plumbing inspection, if I recall correctly. This week the Force Home Services technician did the spring HVAC inspection. Better to prevent issues in the spring than have a breakdown when the weather is above 100 degrees and the technicians are jumping from one emergency to another.The young gentleman who came to the house was personable and effcient. We did not need to ask him to wear a mask or foot covers in the house.I have used Force Home Services ever since I moved to Denton County 15+ years ago. (Neither I nor anyone in my family is affiliated with FHS)

Je
Review №42

Michael at Force Home Services identified that I had a leak from the main water line to the house. The quest piping that was used back in 1986 when the house was built is no long in code. Michael and Felix quickly fixed 40 ft of piping within 2 days. I was very impressed with their quick response and willingness to explain everything to me and my friend so we felt comfortable with the fix. The kept me updated on progress and showed me the work so I knew it was completed correctly. I also like the warranty the company offer. Im so happy I used Force Home Services!

Ro
Review №43

Yep, I am the business owner. I had two of the guys out to my house today to do some plumbing work. We have a great team and I like to brag on them. Michael and Julian did maintenance on my hybrid/heat pump water heater including a flush of the system which cleared out a lot of sediment. They installed a FLO device to monitor my water usage, pressure and detect any leaks that may pop up unexpectedly. This system will send a notification to my phone and I can turn the water off to the entire house remotely, hopefully avoiding major disaster. Of course these guys were showing off for the boss but as usual they were professional, efficient and just fun to be around.

Ra
Review №44

Bubba, Michael, and Zach were great to deal with. Very glad I found this company.

De
Review №45

As customers for more than 10 years, we have never been disappointed with the service and professionalism of all Forces employees from installers, plumbers, electricians, sales reps and office staff. We are so thankful to be able to rely on and trust a service business both in emergency and non-emergency situations for advice and assistance. Todays plumbing installation is no exception. Brad and crew were wonderful.

Ro
Review №46

Always on time and very professional. Answers all questions and thoroughly explains work performed and any needed improvements.

Je
Review №47

Thanks Brad and assistant (sorry I forgot name)get job and patience

Kr
Review №48

We were so grateful for the quick response, professionalism, high level of knowledge and explanation on our issue. We highly recommend without a doubt.

Ja
Review №49

Ive only called twice, but theyve been promot, courteous, professional, and very reasonable. Highly recommend.

Ga
Review №50

Why is it when you ask them to quit contacting you by all means including mailing lists, they can not comply? Ive asked 3 times. They say they have a third party doing this, so why cant they ask the third party to stop as your address and phone number is given? It should be very simple to take a name address and phone number out of your system, especially since Ive never used them. I dont like being constantly contacted by a company that Ive never asked to service my a/c. Maybe now their third party can remove my name, address and phone number from their systems.

li
Review №51

Everything went great and i am happy with the service and Isaac was great he explain everything

Su
Review №52

The people at Force Home were very professional and thorough installing our new AC and water heater. Any concerns and questions we had were addressed immediately. Our AC and water heater were quite old. Force Home brought everything up to code with efficiency and without overcharging or trying to sell something we didnt need, like some other bids we had gotten. Their warranty is wonderful and true. We asked them to come back to check over a couple of things. They spent a good 2 hours making sure all was working correctly. There was no charge for the warranty check up. This is a great and trustworthy company to have for your home needs!

Pa
Review №53

I needed a gas pipeline run to my new gas cooktop. Most plumbers said it could be done...but would be VERY expensive. I contacted Force Home Services. Although not an easy job, Bubba came out and gave me a reasonable estimate for the work. He fully explained the work involved and answered all of my questions. He was excellent. I scheduled the job with him. Then, Michael and Julian came out on time and did the work. They social distanced and gave me a few options to consider. Overall, they did excellent work and were very professional, including following city codes, making sure there were no gas leaks, and making sure my other gas items were working properly before they leaving...even cleaning up before they left my residence. I was impressed. I will definitely contact Force Home Services for my future plumbing needs.

Ne
Review №54

Michael was on time and professional. He diagnosed problem and explained repair. Fixed external hose tap without collateral damage.

Su
Review №55

On time, efficient and friendly. Great work, always.

Ri
Review №56

Jorge was on time and was very easy to work with. This company also installed a new water line from the meter to my home a couple of months ago and did a great job and was very cost effective compared to the other two quotes I got. Always on time and responsive

Do
Review №57

Jorge did an awesome job getting our heat pump working in freezing weather , our appreciation is overwhelming. Thanks all Don Stough

La
Review №58

Just had 3 of the most polite gentleman come to clean the ducts in the home I rent. These employees provided excellent customer service skills. Will be recommending their services.

De
Review №59

Very Professional and detailed about work being performed. Did a Great job and willing to make suggestions on how to take care of HVAC unit free of charge.

Ma
Review №60

Michael and Julian worked to problem solve an issue to relocate the AC condensate line that Force had installed when a new unit was put in last fall. The new unit was extracting much more humidity than our old unit and therefore draining much more water which was pooling near the foundation.Michael listened carefully to the problem and was able to re-route the drain line into the plumbing so that the condensate is disposed of out the sewer line.Both Michael and Julian were courteous and efficient and performed quality work. They were mindful to wear masks due to COVID and also wore booties over their shoes to prevent tracking dirt in the house.Ive hired Force Home Services for more than ten years now and highly recommend them for quality work and excellent customer service!Thank you to both Michael and Julian for taking care of our home :)

Ke
Review №61

The guys were very professional and conscientious about wearing this masks during the entire time they were here. Thanks,

Jo
Review №62

Josh did a great job . gave me many options to go with

Ni
Review №63

The world of plumbing is like a strange, far away land and I dont understand the language but Michael and the team at Force Home Services made it as enjoyable of an experience as one can have when your toilet is backed up and overflowing. They were even patient enough to answer questions when my neighbor came over to provide quality control for the single female neighbor. Best of all - they fixed the problem brilliantly and were the most affordable of the companies that I called for quotes. I highly recommend them should you (God forbid) have plumbing issues of your own.

St
Review №64

When the weather turned cold, the heat did not come on in the zone of our house where Force Home Services (FHS) had replaced an air conditioner (heat pump) last summer. Travis came out and discovered the system was set to Cool mode rather than Auto, and our gas furnace was set as the primary heat source. He set the system to Auto and set the heat pump as the primary heat source to save us money on our gas bill. All was covered under the FHS warranty. Well done!

Ma
Review №65

Isaac, Mark, Carmen , and Tracy are simply amazing. They are responsive, timely and always explain what they repaired on the HVAC systems.Great customer service

Me
Review №66

Great service. Excellent. Thanks

Br
Review №67

Michael arrived early and was professional throughout his visit. He answered all our questions, and even came with research concerning current rules and regulations for the area we lived in. He took his time, thoroughly explaining how our current water heater worked, while also highlighting some of its deficits and opportunities for improvement. Truthfully, its hard to know if you can trust service providers or if they are out to make a quick buck and Michael was transparent, honest, and provided professional assistance. We’re looking forward to working with Michael and your company again soon. Thank you for the excellent service!

Da
Review №68

Jorge and Emmanuel from Team Force came out this morning, and finished something up on our new system. They were great as always!!!

St
Review №69

We have been happy from the first phone call made to Force Home Services - to Michael coming out to provide an estimate to replace our hot water heater to today when Michael and Julian replaced it! I can’t say enough about Michael he does an amazing job - so kind - so helpful - explains things well. He and Julian are so respectful - they represent Force Home Services well!! They swept up the very small mess when they were done and ask to empty the dust pan into the trash and Julian even offered to take my trash out for me!! Wow!!! I will definitely call them again should I need additional services!!

Jo
Review №70

Very knowledgeable, professional, courteous; good quality work. A bit pricey.

Tr
Review №71

Jorge R was on time, efficient, professional, he used his PPE correctly and explained my service and diagnosis thoroughly. His work was awesome and he provided very good recommendations to extend the life of my ac unit. Force Home Services made this process easy and the pricing is affordable. I am signing up for the yearly maintenance package. The services offered also include plumbing.

St
Review №72

Very professional and informative on how our system was operating. Provided good suggestions on how to keep our system running healthy

Ka
Review №73

I needed a new water heater. Michael explain everything to me with patients and kindness.I didnt qualify for financing but, they were able to work with me and help me get the water heater. Happy to say all went well.Very good customer service everyone.Thank you,Kaye Moore.

Ho
Review №74

We have found our new air conditioning repair man! I called because I accidentally cut a wire to the air conditioning unit when I was cutting back some vines. My husband was able to splice the wires back together, but the thermostat still wouldn’t come on. Of course it happened on a Saturday so I called their after hours line and left a message, fully prepared to wait in the heat for hours. Jorge called me back within 5 minutes. I explained to him what happened and he was SO nice. He explained that I probably just blew a fuse on the unit in the attic. He FaceTimed my husband and walked him through exactly how to find it and fix the problem. That is customer service. Instead of charging me god knows what for a service call, he took the time to explain the problem so we could fix it ourselves. They have gained a customer for life. We will be using them for all of our maintenance and problems in the future and recommending them to all of our friends and family. Thanks Jorge!! You saved the day.

Ri
Review №75

Josh Emerine did a thorough inspection of my AC and Heating systems, providing me with the details of his work and recommended repairs and their costs, all with outstanding professionalism and customer service.

Ke
Review №76

Called 15mins prior to coming, explained the process, was gracious with his time to walk me through my options and then performed the AC service. In all finish the job in just over and hour and my AC is back up and running. Fantastic experience with a company that I feel I can trust and didn’t try to up sell me

Mi
Review №77

My AC stopped working and my float switch had tripped. I called 15 minutes before they closed, but the office said they could have someone at my house in a few hours. Travis showed up just before 9pm and worked his butt off to get our AC back up and running. He was extremely dedicated and focused on making sure we could get our AC back on. Travis was extremely knowledgeable and professional. After his explanation of some of the issues my system is facing, I signed up for their maintenance plan. I usually always decline such things, but Travis was the reason I did so. Force was the right choice for us.

Mi
Review №78

This was our first experience with this company. Technician (Travis H.) was very personable, knowledgeable and professional. He projected a very positive self-image that was a credit to the company. He addressed his tasks in a timely manner and made sure we ere apprised of his service activities at every step. Excellent first impression.

an
Review №79

Force Home Services is always on time, efficient, and professional--that is why Ive been a customer for over 15 years. Their comfort club maintenance program is one of the best available. It is very much worth the monthly fee to have this service. Travis is one of the best and most polite HVAC technicians out there!

Le
Review №80

Plumbing service was top notch. Service tech addressed all my issues in a timely manner. Will use them again in the future.

Ch
Review №81

We have been using force home for about 5 years for all our a/c and plumbing issues and they have been right on with diagnostics and repairs every time. They are very honest, respectful and the nicest bunch of people to deal with. I HIGHLY recommend them for all your a/c and plumbing needs.

S
Review №82

Found this company through Good Contractors list. Great price for routine service. Quick response (I called before the summer rush started!). Will use again

Da
Review №83

Our gas furnace would not start for heat. The fan would run ok with the thermostat set on manual and the A/C unit still worked, but no response on heating. I looked up a Lennox dealer nearby and found Force Home Services. They have excellent reviews so I called them on Friday & scheduled a service call for the following Monday late afternoon. We made it through the cold weekend with our gas fireplace and a couple of electric space heaters. Jorge called a few minutes before the scheduled arrival saying he would be at our home in about 15 minutes. It took him about an hour to do a temporary fix. Two limit switches were faulty. Replacements are ordered, but will take a few days to arrive whereupon Jorge will return and install them. Meanwhile, our furnace is continuing to function well enough intermittently to keep our house warm. Even though the job is not yet completed, we feel confident that Jorge will deliver as promised. So far, no attempts to upsell us for a new furnace. Price-wise, Force Home Services is competitive with the market in our opinion. They did extend a $50.00 discount for the service call (normally $99.00) due to our being a first time customer. So far, we are pleased. If that changes, we will let it be known.Job is now completed and earlier than anticipated. Their Inventory/parts person made a special trip from Denton to Rockwall in order to get the needed parts and not have to wait for them to be delivered. Jorge returned on Wednesday and finished the necessary work. He also checked the unit for any carbon monoxide leaks and found none. Jorge also left us with his direct cell number for contact in case we had any problems during the holidays when the office might be closed. As an added bonus, the original new customer $49.00 trip charge was deducted from the repair bill. Force Home Services earns our highest rating. Both the office staff and Jorge provided excellent service.

Br
Review №84

Cody was very knowledgeable, courteous, and helpful.Fixed the issue with our AC plumbing quickly and gave a good breakdown on why it happened and what he did to fix it.Definitely recommended

ju
Review №85

What a great experience from start to finish!! I had my HVAC replaced and the installers were incredible. Very careful and considerate of noise, cleaning up each day before leaving (2 day job), and providing updates. After the replacement, the next morning I didn’t have hot water and couldn’t get the pilot light to light on my hot water heater. I called the weekend line to see if anyone could help and Brad called me within minutes. I explained what I had tried and what was happening. He quickly was able to diagnose the issue and walk me through what I needed to do that was left out of the instructions on the water heater itself. He explained the why and put my mind at rest when I was worried I was doing something wrong. I’m thoroughly impressed with this company and have already referred my neighbor to them. Brad, it may seem small to you but you were a life saver to me this weekend!! Thank you all for being genuinely great people with admirable work ethic!Michael came out to fix some plumbing issues and again... fantastic service!! He was efficient, knowledgeable, and professional. I asked for him to walk me through a few changes that had been made and he was happy to do it. More than once too. I’m very happy with my decision to go with Force Home Services! Thank you all!

Be
Review №86

The technician was thorough and professional, as always. While they need to order a part and come back to install it, their assessment was prompt and their commitment to get it installed as soon as it comes in is appreciated.

by
Review №87

This is a world class company. Service is second to none. Highly recommend! Just had another service done today, and another stellar appointment. No need to go anywhere else for plumbing, heating and HVAC! Had all 3 done to perfection!

Da
Review №88

Johnmark was amazing. He was very patient and answered all of our questions. He was professional, honest and respectful and really quite funny. It was such a pleasure to work with him and he got our AC unit working in a flash. Thank you.

Mi
Review №89

This Company is awesome from start to finish!! I am very impressed by the folks here, thank you for taking care of our home and concerns (everyone of them) and making sure we understand and are happy with the system. I am glad we choose this Company and we will continue to have them work on our home with confidence!

Me
Review №90

Excellent customer service. He fixed a problem with the level of the drain pan and drain pipe that I have been dealing with for 4 years, and 4 other service techs. He educated us on the maintenance of the system. Good man , great service. Thank you. Melinda

Me
Review №91

Travis and Josh came to my house they were courteous and gave me a detailed description of what needed to be done. They werent pushy on selling me anything which I appreciate as well. They found a few things the other guy that came missed, including a solution to repair our heater instead of replace it. Thank you!

Ja
Review №92

I have used Force Home Services twice for plumbing repairs. It was a good experience both times.The technician Kevin was great both times. Clean, organized, performed good work and he was on time. Plus he called me when he was en route to my home. I love it when companies do that.I also got an automated email and a text message the day before reminding me of the appointment.Payment was easy. He showed me the invoice on a tablet, he swiped the card, I signed and he was on his way. Great use of technology.This company does good work.... and they do the customer interaction part well too.

Vi
Review №93

Professional, quick, informative,a friendly service! Brad was a real rockstar fixing our plumbing issue! Will definitely patron again!EDIT: The work that was done didnt even last 48hrs!! I called to inform them of that, They said that because there was a larger issue at play (a Belly in the line) that it would be a recurring clogging issue. They said they could come back out, but it would be at full price everytime to clean it out. They suggested a more permanent solution of digging up the line and driveway etc. That work would cost thousands of dollars $$$$.I of course declined and called another plumber and he cleaned out my line no problem. No mention of a belly in the line either.Its been almost a Month and I have had no issues. Now how is it possible that Force Homes work couldnt even last 48hrs, but the other plumber I called has lasted well almost a month?..You tell me 🤔

Ka
Review №94

A big thank you to Jorge Rodriguez! Thank you for coming out to do an inspection so quickly during the option period. You were very thorough and I had the report shortly after you were finished with the inspection. Thank you again Jorge!

Je
Review №95

UPDATE: I spoke with Rob, the owner, today. It appears things were lost in translation between me, our agents, the original home owner and force home services and what expectations were. I asked for a maintenance checks with coils to be cleaned. The Original home owner just asked to check temperature differential. Though I still feel certain basic things should be checked regardless of what the home owner asked to be done, as 99% don’t know anything about HVAC, I do appreciate that Ron took the time to chat and try to get things figured. For that I am moving my rating to 4 stars as that shows a lot about the character of the company as a whole.Before I begin, I understand that this inspection was performed in December and is not ideal for testing the AC this time a year, but not an excuse for irritation of what I found...Force Home Services came out to do an inspection on our AC/Heat Pump before we moved into our new house in Providence Village. I didn’t choose them, the original home owner did. I specifically requested to relay to whoever the tech would be to clean our coils (as should be standard on an inspection/maintenance check) and to make sure everything as it should be. I hate to report that it looks like nothing was done but the tech checked off things that were not completed on his report. Coils were not cleaned and there were major gaps on the air handler where the return attaches. I worked in the AC business for three years and very displeased with what I found once we moved in. At the very minimum I would expect to see a truthful report even if they didn’t feel like cleaning or want a return visit to fix things they did find.

Sa
Review №96

Michael came out & did a really great job. He was knowledgeable, courteous, & punctual. I requested that someone come at an earlier if possible & he was able to do that. I will definitely use Force Home Service again!

Ma
Review №97

Force Home Services, and specifically Jorge Rodriguez and his team, have always been top-notch with regards to all maintenance/repair needs on my HVAC system. I was started down this path 5 years ago when they were my choice to install the system, and Ive never been disappointed. Personable, punctual & efficient is how I would describe their service.

ke
Review №98

Jorge was pleasant and professional. He called prior to arriving and arrived on time. I had a promotional offer so it offered great value. Will use this company again.

Jo
Review №99

We had a tremendously positive experience with Force Home Services. After receiving multiple bids to replace our HVAC Ductwork, Force Home Services presented (by far) the most knowledgeable and price competitive bid. Josh did a great job of communicating what the challenges were with our existing system during the initial walk-through, and laid out specifics on what option(s) would work best for our exisiting home layout and the system currently in place. His demeanor and ability to communicate put us at ease with this project. Manny and his crew complete the work were awesome, professional and did a great job from beginning to end. Any question or concern that we had, before, during and after the project was complete were addressed quickly. Overall, our house has never felt cooler, and we appreciate the efforts of this company and their team.

Pa
Review №100

We called for a plumbing problem - clog in the kitchen we couldn’t clear. We received quick and efficient service. The lady who answered the phone was kind, courteous and helpful. She answered all of my questions about service fees. Within a few hours we had help. The two plumbers that came to the house were clean, helpful, professional and friendly. They knew exactly what to do. We are very satisfied with the service and will definitely use this company again. Highly recommend them.

Information
45 Photos
100 Comments
4.9 Rating
  • Address:1007 Shady Oaks Dr #102, Denton, TX 76205, United States
  • Site:http://www.forcehomeservices.com/
  • Phone:+1 940-323-1051
Categories
  • Air conditioning repair service
  • Air compressor repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace parts supplier
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Plumber
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Similar organizations