Helpful on future payment options so now I wont be getting behind on my taxes next year.
Efficient. Personnel seem quite knowledgeable. We have had our taxes done with Claudia now for a few years; we like her and trust her to do the best for us.
Incorrectly filed my out of state income taxes. I was asked to come into the office twice to fix the issue and I finally paid the $50 fee because it wasn’t worth my time. Overall, I’m not impressed.
Very professional and agreeable!
Good place to do your taxes
Do NOT use them! If there’s a problem They will NOT help you! Very rude and I Should have gotten her name. Now I have to go somewhere else to figure out my issues on something that should have been simple for them. Definitely use someone else
Claudia Martinez excellent employee and support. Very professional and high customer service
Very helpful!
If I could I would put 0 stars because this place is the worst. They did my taxes wrong and after I went to a different H&R Block they were corrected. This place also over charged me and after going to try to speak to them they did nothing to help because first they said they didnt do anything wrong, then that they could no longer do refund for last years returns, and finally they just said they werent going to do anything to fix their mistake. They couldve done so much so they couldve done my return correct the first time but all they care about was charging me as much as they could. They changed me from being able to have a free 1040 EZ to making making it a 1040 just so they could charge me more. I will be going to the other H&R Block that didnt return but will never go to this one again.
Unreasonably Overpriced! Every year for the past 4 years in Dover, DE, we have paid about $194 to have our taxes done. This year in Del Rio,TX, we paid $424 for the exact same service. This location charges SEVERAL extra fees due to greed alone. We will NEVER come back to this location. TurboTax, here I come.
Pricing is extremely high. This reflects no way on Rita, she doesnt control the pricing. It seems franchising of H&R Block is not at all a benefit to the customer.
Reta Fisher has done great on my last three- four tax returns
Victor and the other associates in the Del Rio office made it the trip quick and easy. Theyre awesome.
I never have a problem and my question are always answered without askef
I have always had a quick and friendly staff help me
I just really like the service that I get from there. The only downfall is the fee.
Its getting to the point that it cost to much to do your income there .$500 way to much.😭😭😭
Overall treatment in location
Helpful
Ms.rita..is very professional and so respectful..
Its easy and its fast
Was very helpful and it was what i was looking for
Excellent service and team work
My information is already in the system.
Fast / efficient
Great services
I was seen right away.
Service was good
Excellent people
Efficient, knowledgeable
Accuracy
Use before