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Amaro Eye Clinic and Amistad Family Eyewear
305 E Garfield St, Del Rio, TX 78840, United States
Comments
Vi
Review №1

Our experience began July 2020. Too many problems to list. My wife and I went there. After multiple test on my wife and never ordering her glasses, he told my wife to go elsewhere. 9 month later they refunded cost of wifes glasses they never ordered. My glasses were ordered wrong and I paid more money to reorder right, that was in August 2020. Today I received the right lenses and had them installed on frames I bought 10 month ago. I dont believe they know what they are doing, they billed all our statementswrong. I kept hearing promises but no results. Worst business I have ever dealt with.

Cl
Review №2

We had a ugly experience. First thing we got there 10 minutes before our appointment time.. it was time for our appointment and we still werent seen.. 2 hrs later we finally got in. All the wait to see that the man was rude and not very kid friendly. You dont scream at a child to pay attention because the child was already so tired from waiting the 2 hrs. Ridiculous.Now they want to charge me for something they didnt finish.

Bi
Review №3

Beware of Amaro diagnosing Glaucoma. He diagnosed me with glaucoma and said I would have to use eye drops for the rest of my life. So I got a second opinion from a real doctor in San Antonio and he put me through the same test as Amaro did and he said that I did not have glaucoma and wasnt even close to having it. Glad I got a second opinion and I have never returned to Amaros office and never will.

Jo
Review №4

This is the worse experience I have had. I ordered my contacts mid April and we are in May 21st and I still have not received them. They rather cancelMy order instead of trying to figure out and do their best to get my Contacts to me. I call they say they will cal back and never do. This has been over a month. And when I call each time they can never find my files or say it’s been processed or it’s processing. The worse experience... If ur looking for a place with great communication and that actually care about their patience DONT go here.

Fr
Review №5

So far off to a bad start with this facility. First they give my daughter the wrong trial prescription like it was okay for a week. Then they send off text messages instead of phone calls 20 minutes before they close so now finding the time to pick them up is only convenient for them. I have an appointment with them in two weeks and that will determine my final review of this facility. I hope the review this and see how they treat me when I go. The receptionist seems to be the issue not the doctor but he should be following up with them on there work. They didnt make the effort to give me a chance to run over 5 minutes before closing to pick up my daughters contacts.

Ka
Review №6

Very friendly extremely professional also the most affordable eye clinic in Del Rio every other place was extremely expensive. Highly recommend!

od
Review №7

Great customer service! Best Eye doctor in town, I will comeback.

Am
Review №8

Great and fast service... very helpful and knowledgeable staff... dr was very patient respectful and thorough with the examination..

Pa
Review №9

Doctor was very passionate and went above and beyond in explaining everything. This is a family owned business. Very nice people. We will definitely be back for our eye care here.

td
Review №10

Yall should get a working phone. I called twice and couldnt get any answers because supposedly tha girl on their end couldnt hear me.

Information
10 Comments
Rating
  • Address:305 E Garfield St, Del Rio, TX 78840, United States
  • Site:https://amaroeyeclinic.com/
  • Phone:+1 830-774-6167
Categories
  • Optometrist
  • Contact lenses supplier
  • Orthotics & prosthetics service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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