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Hyundai of Del Rio
1508 Veterans Blvd, Del Rio, TX 78840, United States
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Al
Review №1

My past experiences had me dreading purchasing a new vehicle--these gentlemen gave me a new and positive outlook :).Billy C. did a fantastic job locating the perfect vehicle for me. Rene B., was EXTREMELY patient with me and ensured all my financing/trade-in questions were answered making closing quick and seamless. Carl M. did wonderful with the delivery going over all the neat details of my new car. Thank you Hyundai for a personalized and fun purchase experience!!

Ja
Review №2

Mike and his team were phenomenal. They definitely make things happen. Everything was smooth, friendly, and accommodating. You definitely feel like part of the family.

Ca
Review №3

Great experience! David Silva went above and beyond to help us! We ended up purchasing two vehicles from him in less than a week. He made the process simple and easy!

Fo
Review №4

I have a 2015 Hyundai sonata. There is a recall on that car I have taken it here for service. They went in my glove compartment and took the receipts that I was saving for the recall. They refused to give me the proper paperwork that I needed, the man said he would email it to me. That was a month ago. Now they are saying they will not accept the recall on the engine. My experience has been a nightmare. This place has been very rude to me that it has caused so much stress that I dont know what to do anymore. This place is horrible.

Ju
Review №5

I am on because I want you all to know David Silva has the brightest personality @ HYUNDAI-DEL RIO. He made my day. He stayed with me until I found the perfect car.Everyone should be like David.Stop on by and visit with Michael Palmer the General Manager. You learn so much and can ha e the best experience buying a car. I was so happy I had to rave to the Grnl Mgr, shake hands? I wanted a hug. Wow!And you finish all the paperwork with the lovely Lady Cathy Denney amazing woman. Great sales person, and Leader, with a classy woman to close the deal.

Co
Review №6

I was very grateful to have worked with Carl as my sales rep. This dealer is very organized, and has some good management from what I can see. The facilities are excellent, as is the vehicle inventory. I would certainly be back here to buy another car. I appreciated how much the staff respected my time and gave me the flexibility to reschedule appointments without any hassle. The buying and negotiating was honestly very fun, and they were skilled and getting us a very good deal. The car itself was impeccable (but its Hyundai, so this is expected). I look forward to hopefully continuing a relationship with this dealer!

Do
Review №7

The whole team was amazing and friendly! Tim Tucker took very good care of my family and I while we were looking at cars. He got us into something that surpassed our expectations. Sometimes a persistent car salesmen is a good thing. 😁

St
Review №8

Very nice salesman named Billy. He was cheerful, upbeat, and relaxed.

jh
Review №9

Great on sales and getting your deals done... however post sales you will have to follow up a lot and more often dont get to talk to the person you are trying to get in touch with especially if your trying to process cancellations or refunds. They will help you out in the process but dont get back to you on updates...Update… its been a few months now since i have started the processing of refunds for my traded in vehicle… still no update on the remaining cheques after trying to get a hold of finance department thru emails and calls. Definitely a let down.

Ha
Review №10

I recommend you see Tim Tucker, cool guy. He wont BS you.

Sa
Review №11

I am extremely impressed with the personnel at Hyundai of Del Rio. I had already given up and changed my mind about trading in my car and purchasing a new one when Anita, Michael, David and Oscar treated me to the best car buying experience! My daughter contacted Anita. Within minutes the dealerships general manger, Michael was calling me. They made me feel like a person instead of a credit score. The entire experience had me feeling excited about the purchase. Thank you Hyundai of Del Rio!!

Jo
Review №12

Great deals at this Hyundai dealership, Michael, Billy and the Service Department are great. No need to head to big city for great deals, buy in your hometown Del Rio.

Gu
Review №13

I am greatly thankful for your exceptional service. You worked on my car until you found the problem. I know it was a difficult job. But you never gave up, through the horrible heat and all. You worked on it until you got it corrected. Thank you all at service. Ladies thank you all as well. Youre wonderful!.

Ma
Review №14

Very disappointed 😞 but I trusted them wrong mistake

Ke
Review №15

Very professional, curtious and clean. In and out in less than 45 minutes. They sanitized everything for me. The ladies were very nice.

Li
Review №16

Came in to Hyundai of Del Rio to buy a car for my daughter, we were met by one of the friendliest, most honest car salesmen I have ever met! The whole staff is fabulous! Our new car is better than expected, the Forever Warranty added tons of value at no extra cost, making this the best deal I had found in Del Rio. They were there for us, going the extra mile from the moment we stepped on the lot, to the moment we walked away happy new car owners! Never buying from anywhere else again. Happy new LOYAL customer here! 😁❤️🚗

Gr
Review №17

I was excellent service and feel very comfortable and confident that you are offered whats best for you

Pe
Review №18

Billy was our salesman, he was friendly attentive and easy to work with.

Ro
Review №19

The car I bought from here ba k in 2013 is still running great. Had to get a recall taken care of and the service staff was great.

Ha
Review №20

Dave was awesome! He was very friendly and helpful! Go to him! No issue thereHowever i did realize after i took the car home there are some minor scratches on the passenger and driver door interior along with some scuff marks on the door that dont easily come off. There was also a small stain on the dash that does not come off. Assuming these are from test drives and such.

Ra
Review №21

Our sale man 😄 was there we didnt need to chase him that was very nice we had gone to San Antonio the weekend we could have gone car shopping but our trust was back home so thank you Billy Calderon

Mi
Review №22

Great people to do business with!

Jo
Review №23

Over all it was good. Except detailing. For 100 $ I should have gotten better job.

Su
Review №24

Great service, great staff, got an amazing deal on our beautiful palisade.,

Si
Review №25

Amazing! Awesome People and awesome Service! They believed I deserved a new car just as I believed I did. I am extremely grateful!

Gl
Review №26

Super friendly and helpful!

Da
Review №27

The service, the entire experience as a customer, from the warm welcome you receive upon arriving. To the finalizing the deal. Hyundai of Del Rio really gives you that 5 Star satisfaction. They really Moved Mountains, and Oceans for me and my family. Their is no such thing as No Deal! They really worked and fought tooth and nail just to get a great deal that was convenient for me. They really appreciate all of their customers. They might be a small branch when ccomparing the volume in choices when it comes to their other competitors. This not a paid advertisement. This is just a someone who is truly grateful for everything the Hyundai Family of Del Rio did for me and my family. I will be back for sure. Once again, Thank you for the big help. Mr Bradley, Mr Adrian, Mr Billy, and Ms Anabel.

Si
Review №28

They were able to help out quick! Very efficient and supportive!! I left with a big smile!

Al
Review №29

Great Customer Service! Always willing to help out with a smile on their face! :)

Cr
Review №30

Mike is the person you want to talk to when looking to purchase a vehicle, he worked very hard and got me into something beautiful !! He was very down to earth and humble.. Talked with us and joked around. He made us feel comfortable. Thank you Mike for all your help and for getting our family a vehicle !! I will definitely be recommending you to family and friends !!

Jo
Review №31

I LOVE this place!!! These people really know customer service!!! I encourage you to educate yourself before speaking poorly about a dealership people!!! Their job is one of the toughest ones out there... This is one of the few places where the workers still greet you by your name. From the moment you walk in you feel like you’re family. The warranties all of my family have purchased have helped me tremendously. I will NEVER go back to SA to purchase. These guys are so by the book!

ar
Review №32

My car was taken in for repairs through an insurance claim that I made but its been one week and still they have not sent in the correct quote to my insurance company so that they can approve it. If I decide to go with Hyundai for repairs was that I thought they would be more efficient and would inspect the vehicle carefully so there wouldnt be any surprises. Hopefully this will be resolved soon, since i talked to my insurance company and theyve told me that there are just waiting on them.

Li
Review №33

Hyundai of Del Rio is the place to buy your vehicle. They go the extra mile to help you.

Am
Review №34

If youre looking into buying a Hyundai vehicle, I definitely recommend Hyundai of Del Rio. The GM Mr. Bibb and Mike were very helpful and attentive when I told them I was looking to buy a 2017 Tucson Limited with the Ultimate package. I wanted a very specific car and they were able to locate the car I wanted within minutes. They were also able to go out of their way to deliver my car on a truck so it wouldnt have over 30 miles on mileage. I had my car within 2 days. They make sure youre happy and have everything you need. Thank you for your great service!

Ma
Review №35

Great staff and very professional shout out to Billy Calderon and Michael Palmer for providing a great car buying experience! I wouldn’t have wanted to go anywhere else!

Ma
Review №36

Thank you Hyundai of Del Rio. Always very helpful. Glad that I can definitely always count on their service department for great service. Also to the sales staff for always getting me into the right vehicles when I needed them.

li
Review №37

Hyundai of Del Rio did everything possible to get me in a vehicle. Everyone else would deny me because of my bad credit BUT Mike and his team helped me out. I highly recommend this place for your next vehicle purchase....The staff is very friendly and very helpful.

Jo
Review №38

Worst customer service, havent gotten a call back from a part that they ordered due to a basic oil change from the lube tech did and he left a splash gard loose under my car and for ripped off while I was driving poor service then they almost hit my car when it was getting lifted to get it checked and if it wasnt from me he was damaged my car

Ju
Review №39

Thank you Mike for a great experience, we will enjoy the 2 vehicles we purchased... Thanks for the great service you provide... 2 BIG THUMBS UP

Ro
Review №40

I want to thank Mike Camarena for amazing customer service, the best customer service I have ever received. He went out of his way to find me the best deal for me and didn’t give up until I got the car that I wanted. Very big thanks To Hyundai and Mike

Ka
Review №41

Had a great experience at Hyundai best salesman ever Billy Calderone

Ju
Review №42

Awesome experience, Ill definitely send all my family here, Isaac and Carl helped me a lot also Brad the GM and Anabel the finance manager where excellent on customer service and did everything they can to help me out

Ch
Review №43

Went there for an oilchang a week ago. No waiting time at all. Quick friendly service. Keep up the good work.

De
Review №44

Family including myself have come here great customer service. We will continue to buy cars from this dealership. I highly recommend this place.

sa
Review №45

Always professional, always friendly service.

Ve
Review №46

Superior and professional service. Thank you!

Bo
Review №47

Just got an oil change and tire rotation.... The shuttle service was excellent..

Is
Review №48

Mike went out of his way to work a really good deal with me with the down payment and monthly payments that fell within my budget I highly recommend Mike as your to go person. Keep up the excellent job Mike!!!

Te
Review №49

Ordered a part under warranty and was supposed to take three days and was six days in reality. Wasnt their fault but Hyundai. Dennis the service mamager was great.

ba
Review №50

Mmmmmm great variety of vehicles. The personnel always try to help you. The only thing is that Banks are not always available for everyones with medical bills on your credit bureau.

Ro
Review №51

Very pleasant experience . I would recommend Hyundai of Del Rio to anyone looking for a good deal and an outstanding vehicle. This is our second Hyundai the first one being a 2012 Hyundai Elantra with 232,000 and still in good shape and getting 37+ MPG.

Vi
Review №52

Worst sales people. They agreed to sell me used car for $22500 and after i submitted my credit application they called me and said that it is good to go. And later again they told me the vehicle price was listed wrong and now the total price of the vehicle with other add ons is $25995. This is purely cheating. Never give your credit details to these guys. I wasted 4 hrs of my time during weekend.

JE
Review №53

Best service ever that we got by Mike he helped us out till the end thank you so much Mike...

Ma
Review №54

Excellent fast and quick service.

Na
Review №55

Excellent, as always. I live in Houston and wait to get car serviced here.

mu
Review №56

Watch out! Read the fine print!!!

Ra
Review №57

Great service , help you out and work with you any way possible strongly recommend !

Ma
Review №58

Jorge García was great! He immediately walked out to greet me without seeming aggressivea. It was his understanding of what I was currently looking for that encouraged me to do business with Hyundai. Saturday the 9th of June, I went in with the mindset that I was there to buy a used vehicle, compact SUV within a certain budget. And he gave me what I was looking for, though he nudged me to potentially look at other vehicles. Since I was so stubborn, I failed to look beyond what I came in for. (Honestly, if he wouldve tried to put me in something else, I wouldve walked away. I had gone to two other dealerships, but they both were trying to put me in something above my budget or not what I was looking for). Jorge listened andgave me exactly what I was looking for.It wasnt until the warranty question came up and being given the weekend to think through the warranty that I realized I needed something better than the used Ford Escape i had just signed for, that I began to look at new cars. I called Jorge and told him I was wrong and wanted to purchase a new car. He was going to be out of town on Monday, so he set up an appointment for me with Billy.Billy was also great. He helped me understand the features of the car and by that point, my mind was open to a car as opposed to a compact SUV.The only thing that took too long was the financing information getting back to me to let me know what interest rates they could offer, etc. I spent the majority of the time waiting for that. Though I was very happy to hear that I did not have to buy a warranty (misunderstandings of a rookie NEW car-buyer) because Hyundai gives the 5 year warranty, which is amazing! So that was extra good news of the day.To date, I am very happy with the purchase of my car, and I feel I am in a very reliable vehicle as I head out to grad school. I recommend working with Hyundai, and I recommend working with Jorge and Billy.

Ju
Review №59

Best buying experience! 100% recommend Hyundai of Del Rio. Best Used Cars in Del Rio

Br
Review №60

Excellent people who really care about their customers!!!

Da
Review №61

Awesome customer service definitely a great place to do business with!!! Staff always willing to go a 100% and beyond!!!

Mi
Review №62

Good quality, durable and with Americas Best Warranty.

Mi
Review №63

Having our vehicle service great service

An
Review №64

Very good experience...got right on my vehicle and got it checked out with the problems...

ju
Review №65

Sorry service. One whole week to fix SUV.Came from Houston and SUV not done.

Je
Review №66

Thank you for the new car. #Elantra

Mi
Review №67

WhEre I do business

Ja
Review №68

Everything was perfect

Ad
Review №69

Awesome sales team

A
Review №70

Doesnt even deserve a star to begin with

Ka
Review №71

I was negotiating online with a salesperson regarding a vehicle. Was going to drive 850 miles to pick it up. Found out the following day that the vehicle we were negotiating on, had gone to the auction the previous day. Quite disappointing.

Th
Review №72

Took a friend today and she walked away with more than what we expected. No lie wait was long but worth it. Thanks Mike and GM!!

Mr
Review №73

Service dept rep is on point

Ly
Review №74

Excellent

Tr
Review №75

Great staff!

He
Review №76

Thanks Mike for your service....

Ai
Review №77

Thanks Grant and Miguel!

Ja
Review №78

Creepy spam mail that has all my vehicle info does not make me want to trade it in. Seems like a really shady business.

Jo
Review №79

Excellent service and above all the staff is very friendly 👍

Ga
Review №80

Goodasitgets

Jo
Review №81

Many thanks to Hyundai Del Río for helping me get my first car. Thanks also to Mike Camarena for his excellent service.

Je
Review №82

Thank you very much for all the help. Oscar and Mike were thrown.

Information
100 Photos
82 Comments
4.4 Rating
  • Address:1508 Veterans Blvd, Del Rio, TX 78840, United States
  • Site:https://www.hyundaiofdelrio.com/
  • Phone:+1 830-422-3900
Categories
  • Car service
  • Car dealer
  • Car repair and maintenance
  • Hyundai dealer
  • Used car dealer
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–8pm
  • Friday:8:30am–8pm
  • Saturday:8:30am–7pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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