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Del Rio Towing & Wrecker
4204 US-90, Del Rio, TX 78840, United States
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Del Rio Towing & Wrecker

Comments
ju
Review №1

Outstanding customer service and handling my vehicle.

Je
Review №2

Great experience and its veteran own.

An
Review №3

Great and fast towing service. Prices are reasonable. 👍

Sa
Review №4

Owner needs to work on his customer service skills. No matter if he knows the person or know.

Sa
Review №5

The people who work there is adorable..and good prize...only the boss is too bozzy..you have to be patient..but is ok...other than that is perfect

Ju
Review №6

I had to retrieve a car seized by Border Patrol. The staff at Del Rio Towing were quick and efficient. They even helped me jump start the car so I could get it on the trailer. The area was very neat and organized.

Ad
Review №7

Worthless management. ZERO customer service. On top of that, now my vehicle has a “check brake system” light on.

Ti
Review №8

Easy in and out. Great people work there

So
Review №9

Great place and people. Always done me right.

St
Review №10

Great people and service

ja
Review №11

They were very kind and professional

Tr
Review №12

Full time RVers from the northeast. Stranded at Seminole Canyon State Park. This crew sent a man out to fill fluid then followed us all the way to Del Rio. Excellent service. We needed a wheel seal and inner and outer wheel bearings replaced on our late model motor coach. Quick and knowledgeable service and they had us back on the road in the same day. Highly recommended.

Mi
Review №13

Ordered drive shaft with them, had my driver sit in the truck for 12 days waiting for part. They feed me with promises to call me back and check when it will arrive and never did, plus stopped picking up a phone from me!!! I ended up towing my truck to different shop. Very little English, unprofessional. If you wanted to loose you time you are welcome to stop by!

An
Review №14

Don’t waste your time calling here. Broke down 20 miles outside of Sonora called guy said see you in 30 minutes left me on the side of the road for 2 hours no call back and would not answer the phone. Called Leo’s wrecker service and he had no trucks at the moment but still sent me a 3rd party to pick me up and bring me home in under 30 minutes. CALL LEOS WRECKER SERVICE NOT DEL RIO.

Dd
Review №15

Garbage!!!!!Be aware and stay away.They promised to fix truck stay there more then 12 days,any news,didnt pick phone!!!!!!

Ga
Review №16

VERY POOR INTEGRITY. HE LEFT ME STRANDED ROADSIDE ON THE TEXAS/MEXICO BORDER HWY 90 AFTER I HAD STRUCK A DEER. HE PERSONALLY ASSURED ME HIS WRECKER WOULD ARRIVE BEFORE THE EVENING. I GOT A TEXT MSG 6 HOURS LATER AFTER I PLEADED TO HIM ON THE DANGER OF BEING ROADSIDE. my driver will be there first thing in the morning 24 HOURS HAVE GONE BY MR JUAN CARLOS VAZQUEZ PAST CANADITE FOR THE 2ND PRECINCT IN DEL RIO TEXAS. WHY DID YOU GIVE UP ON ME?

Ev
Review №17

Told me they were sending a tow truck never showed up. After an hour waiting tried couple times to ask if they were coming they would hang up on me.

Kb
Review №18

Dont waste your time people find other options the owner is bad guy and hes price too expensive too even they dont know what the problem on the Truck. I was stay here four days for searching the problem . And then they change the fuel pump after that my Truck not turned on they got another problem on computer 💻 but they dont know what the problem .and time call for another mechanic guy and for extra charge too Im not complaining at the second mechanic he did good job anyway.. they charge me for fuel pump change $ 900 like one hour work 🤷‍♀️🤷‍♀️🤷‍♀️

Fe
Review №19

Poor service never answer their phone or return phone calls. Then don’t show up when u make arrangements

Da
Review №20

Good service , very helpful staff

Ro
Review №21

They know what theyre doing.

Pa
Review №22

They took stuff off my truck said they would hold onto it so no one would steal it. They stole it themselves. Train horn, refrigerator and microwave

La
Review №23

Horrendous customer service, they will ignore your phone calls, they wont call you back if you leave a message, and they will tell you that they will take care of something, but will never show up. It is astounding that they are still in business.

Lo
Review №24

Please truckers stay away from this place reasons 1 the lady I talked on the phone was very disrespectful and very rude. 2 I was only 5.3 miles away from del Rio towing when my truck got stuck on a ditch and they told me they will be there in the next ten minutes but BIG B,S.it took them 1:45 min till they finally arrived. Reason 3 the service is chrchge is way too expensive. I usually like to give 3 stars or more for some reason where ever place I go to but for this place 1* star is too much.

Ro
Review №25

They know what theyre doing.

Sa
Review №26

Terrible lier.. Stay away from this business.. All we have to do is call Del rio city hall and make a formal complaint to Licensing division.. They will follow up and have his licence suspended.Juan, is misleading his customers causing stress and loss. Terrible way to do business.

Em
Review №27

Exelent service they bring my truck from del rio to San Antonio afortable price and professional service thank u guys

Ed
Review №28

The Most Friendly and Helpful people around! If ever I need a tow or roadside help theyre the only ones Id call!

Jo
Review №29

Outstanding

Ra
Review №30

Great service from the team and a super hard working owner.

Tr
Review №31

Called twice on Sunday they never picked up. They claim there 24 hr but not made available

Ja
Review №32

Hopefully found what I was looking for

Ma
Review №33

Cant stand the owner

Pa
Review №34

Very good servies

Om
Review №35

10 minute repair that costed us $150. How do they calculate prices?

an
Review №36

Horrible service! They never answer the phone after they tow your vehicle unless you call from a different number. They do this so days can accumulate and they can charge you more! Very dishonest people we had an agreement when they towed my car and when I went to pick it up they acted like we had never talked. Horrible horrible service stay away from this place!

Ma
Review №37

Awesome Work and Very Professional Service

Kr
Review №38

Thanks to Rodger for his prompt assistance with our trailer tire! Great work!

Co
Review №39

Prices too high . Hard to reach them. Saying they be here in 30 took an hour to get to where we were.

Jo
Review №40

Dont meet commitment. Lie about parts ordered .

Jo
Review №41

There ok with me !

Br
Review №42

Wont ever try to use them again. We set them up to do a service call for one of our drivers. They never showed up and wouldnt answer their phone that evening. Unprofessional and unreliable.

Pe
Review №43

No overnight answer

ri
Review №44

Stay away from this place horrible and dishonest

ro
Review №45

Called someone else.

Mi
Review №46

Trash

TA
Review №47

Pity of the workshop especially bety and juan carlos, they never answer and they charged us parts that were not and charged us to remove them and put, they should close the place better

An
Review №48

Horrible experience 👿

Information
11 Photos
48 Comments
2.8 Rating
  • Address:4204 US-90, Del Rio, TX 78840, United States
  • Phone:+1 830-734-5608
Categories
  • Auto wrecker
  • Towing service
  • Tire shop
  • Trailer repair shop
  • Truck repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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