Bad customer service , they make you feel like they dont care. I felt ignored. Dont recommend this place . Pedicure was nothing much.

DO NOT go to this nail salon. I have never had such a horrible and painful nail experience in my life. I’ve always had long, strong, healthy nails, but after getting a no-chip where the technician accidentally used the wrong products, my nails have still not recovered 1 month later. They tried soaking my nails for 40 minutes in acetone which further worsened the problem. After this happened, they STILL charged me for ruining my nails. One month later and my nails still have not recovered, and the no-chip will still not come off. My only option is now to completely grow out my nails and hope they grow stronger. So disappointed and disgusted by the service here. I hope this review can save someone from the experience I went through.

Very Professional and High quality

It was posted pedicure and manicure plus message $60 the technician confirmed it during the manicure. The manager behind the desk refusedto honor the package and demanded an extra $10. When we told him that he has to honor the price that is posted on the table he insisted that he no longer Honors that price even though it was posted on every manicure station. We were satisfied with the work but they are dishonest about the prices.

I always had a good experience.

Very clean and modern salon. Nails technicians are very professional. Friendly atmosphere too.

I love this place!!! The atmosphere is very clean, and very spa like. They do a great job on my nails and the workers are super nice. I actually love the movies they play there too when Im getting my nails done. The best part is that my nails last a long time (for me that is). They also changed to disposable nail files and scrubbers which is great and I keep my toe separators and bring them back myself when I get a pedi.My other favorite part is soaking your nails in either lemon water or green tea. Its a great place and you should definitely consider it!

I love Spa-O. My Mom originally recommended them to me. She visits them regularly for manis and pedis, and now I am a regular, too. Spa-O gift certificates are now a standard for Christmas and Birthdays for both me and my Mom. The staff is wonderful (shout out to Katie!) and it is a comfortable, relaxing environment which I find unique on the North Shore. I highly recommend Spa-O for their outstanding services, staff and oh, did I mention? They have great prices, too!

I love this place. It is a high end nail salon. It offers a great atmosphere and skilled technicians.

I will no longer be recommending this spa to anyone I know. When this place opened up a few years ago, I completely sang their praises for being a reasonably-priced spot in the area to get some pampering. Their manicures and pedicures didn’t always last as long as I believe they should have for professional application, but the service was always good and the price was right for the relaxing experience. My opinion in light of recent events has completely changed. The wax esthetician burnt my moms eyelid on a recent visit and didnt even say anything to her. My mom came home to find a burn line across her entire eyelid, and then when my mom went back to speak to the owner, all the owner could say was sorry. She didnt offer my mom her money back or at the very least a certificate for a complimentary future waxing. She didnt say anything to the esthetician either. It seems that this lady doesn’t know the first thing about customer service. A few years ago when the place first opened, I told all my friends about it and how wonderful it is. I am now going to tell everyone I know to NEVER GO HERE!!! Take your business somewhere else where they know how to treat their customers well. I am very disappointed in Spa O.

Good personalities, great looking nails.

Best atmosphere and reasonable pricing. Girls are very friendly and parking is a dream!!!

Always a great place to go