Even though their office in my county closed I still use them from their Decatur location. Customer Service is excellent. Compared to other places I tried they offer the most value. I have them aerate and seed my lawn every fall and fertilize my shrubs..

Tried them last year, the areas they did looked good but did 75% of my yard. I was late on paying because of my disappointment . After talking to the receptionist decided to try 1 more year. Its almost July and not one visit, I will never hire them again.

I have used Naturescape for a few years and have been pleased with their services. They do a nice job, their prices are reasonable, they are reliable and communicate well. I would recommend this company for others seeking landscape and lawn work.

Nothing but professional. I would recommend their service without reservation

Think twice before using Naturescape for your lawncare needs. I have used them for two years and now my yard looks horrible. Lots of dead grass and very poor service. Came up with every excuse in the book for why the grass is doing poorly. Also, they charged me for spring aeration but never did it. But came up with an excuse why I was charged for it. I am so disappointed. And, at the end of all of this, their employee hung up on me.Update:I am amending my review as I have received calls from the regional and corporate office and they have apologized for the misunderstandings, reimbursed money for aeration and have taken the time make amends. For their responsiveness and their desire to make changes, I have now given them 4 stars

The Decatur branch has been awesome from day 1. Id recommend them to anybody. My yard has drastically improved already. Thanks so much!!

Always very nice, listen to my concerns, answer my questions with clear explanations, and make trustworthy suggestions.

Customer since 2016 and they are always so responsive to our needs. Very professional and customer service focused!

I sent a check back in April for the mosquito control. My check was cashed. They never came. My kids and everyone are being eaten alive. I finally heard back and they said they would be here Wednesday. It is Thursday evening and we still have mosquitos.

Appointment On time. Reasonable.

We switched to Naturescape about 2 1/2 years ago. The results were exactly what we wanted. We could not be happier with their service and their product.

Please read all of this: We have had Naturescape take care of our yard for years. They always did a good job. This summer was not the case and after repeated calls we still had a lot of weeds so I called to cancel. Lance called me back and said they were having problems and asked for another chance. He said he would be at our house the next day. He was and the problem must have gotten fixed and the weeds were finally killed for the rest of the summer. It did take him several trips to get all the weeds. Thanks Lance. Will sign up for next year.

Worst lawn care place Ive ever dealt with. They truly dont care about their work or their customers. Dont recommend them at all.

Awesome people that work in the Decatur branch all of them are very nice and I love all the work they do for me

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Attentive company, excellent service and attentive landscapers.

Jamie with.Naturescape Sringfield Il is areal pro. Couldnt be happier with her lawn care expertisr

Brett, our technician did a fantastic job with the aeration and overseeding of our yard. Very polite and professional.