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Carpet Weavers Flooring & Furniture Gallery
1971 E Pershing Rd, Decatur, IL 62526, United States
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St
Review №1

Excellent customer service and superb knowledge of not only the store inventory and ordering availability, but Kristi also has an eye got decorating to the customer’s interests and needs. Although I don’t recall the young man that greeted us when we first arrived, he too was very helpful and attentive. It was an overall enjoyable time.

Je
Review №2

They are great. Friendly down to earth. Cans to our home for Measurements and estimates for free.

Am
Review №3

I have worked with Kristy at Carpet Weavers on 3 separate flooring projects. She has always been very responsive to emails and questions. After shopping around at multiple flooring stores in Decatur, I have always received the lowest quote at Carpet Weavers for the same exact floor at other stores. I also think they have the best selection of flooring. I would highly recommend them.

Se
Review №4

After numerous positive experiences, every time I walk in the store, I will not shop anywhere else for flooring. The staff are very friendly and know what they’re talking about. The store is clean, with a great selection and, if I ever need an idea they have several to offer. I dont know where these negative reviews are coming from (a competitor maybe?) but out of over a dozen visits Ive not been ignored once... but maybe Ive just got a friendlier personality :)Our floors are the envy of many since our latest upgrade. Thank you for the advice Cathy!

Tr
Review №5

Great selection and friendly service!

Me
Review №6

Cathy Howard was very helpful with our purchase of over $2100.00 in flooring for our home. Pricing at Carpet Weavers beat other competitors in the area. Items were ordered immediately & arrived at the store promptly for us to pick up. We purchased 3 different types of flooring & our COREtec used in the Kitchen is pictured. Thank you, Carpet Weavers!

To
Review №7

Fabulous staff suggested some great options for the recarpet of my stairs!

Ti
Review №8

We are so happy with the service we received from Carpet Weavers! The salesperson was up front and very helpful. The communication was great. The carpet layers were polite, professional, and prompt. It is nice to receive great customer service without any issues!!

Su
Review №9

Kristy was very good in presenting carpet options for me.Greg did an excellent job with installation.I am very happy with with my purchase.

Ma
Review №10

They (Cathy Howard) did a terrific job of following up andmaking sure we got what we wanted and the price we werehappy with.Since my original post the carpet has been installed. Gregand Troy did a great job with installation and clean up.Cathy made a follow up call to make sure we were satisfied.We were very satisfied with our whole experience. Thanks.

Me
Review №11

Stopped in and ended up taking a couple samples home. Wished they offered home measuring on Saturdays for people that work 8-5

Je
Review №12

My family and I are grateful for excellent service and flooring products available through Carpet Weavers, a business recommended to me by two other satisfied customers. Scott Pond very patiently worked with me to choose carpet and luxury vinyl plank flooring for my home. Flexible and professional, Scott helped me with my timeline and adapted the installation process to help in my preparations.The floors are gorgeous! My family and I love the look and feel of the floors. Scott followed up with me on the phone a few days after installation to assure customer satisfaction; I appreciate that. I will be back for future projects for sure.

Br
Review №13

We have had nothing but wonderful experiences at Carpet Weavers! We redid our entire first floor in a vinyl plank that has held up beautifully with two big labs! The customer service was top notch, and the floor couldn’t look any better!We have also bought several items from the Magnolia Home line for our home. The items are stunning and top notch quality!

Ch
Review №14

I purchased tile for a bathroom remodel. The staff, both Cathy and Scott, were very helpful. I had scheduling issues with my contractor and Cathy helped me get the tile in on very short notice. My experience with carpet Weavers was excellent.

Ma
Review №15

Thanks so much to Carpet Weavers for another successful project! Scott Pond patiently helped me choose new flooring for our kitchen/bath area. After three trips to the store and three different ideas (all mine!), we found just what I was looking for. I will always ask for and work with Scott. Chuck Barnes measured and estimated for me. Great guy to work with! Finally, there are no better installers than C.J. and his crew. I will always request them. I highly recommend, without hesitation, Carpet Weavers in Decatur.

Ma
Review №16

Weve used Carpet Weavers many years ago for our kitchen floor. When a competitor screwed up the carpet transition, the Carpet Weavers team first tried to tell the installer how to fix it. When he just wanted to argue with them (like he did with us) they told him to leave and they fixed it for us.When we decided to replace that same carpet with laminate a dozen years later we knew where we were going! They gave us the best price and their installation was impeccable. Highly recommended!

PB
Review №17

My wife and I walked passed three different employees as we looked at samples in this store. This was the day of their big sale and we were the only people in the store. We walked passed each of them more than once. We had so many questions and my wife was very excited because I told her she can get the flooring she wanted. Our questions were not answered because we were never so much as greeted. We left feeling disappointed and purchased elsewhere.

Ch
Review №18

This is the second time we have chosen Carpet Weavers, they have treated us like the professionals that they are. They take the time to answer our questions and help us to make the best choice for our project. Cathy Howard has been our sales person both times and would deffinately ask for her again. Way to go Carpet Weavers!

Sh
Review №19

We purchased new bedroom carpet from Carpet Weavers. Love the carpet. Scott was very helpful and knowledgeable and CJ and his crew did an awesome job laying the carpet. Would definitely recommend this Carpet Weavers store!!!

Ro
Review №20

Competitive pricing. Looking forward to working with the.m

Ca
Review №21

Excellent service with Kristy! Excellent installers!! Could not ask for a better experience!!

le
Review №22

GREAT STAFF, GREAT PRICES & SALES BUT., FIRST & FARMOST THE CARPET INSTALLERS (C.J.S) DID A PERFECT JOB COULDNT HAVE ASKED FOR ANYONE TO DO BETTER., THANKS, C.J. & CREW..........

Ke
Review №23

Great prices. CJs did an amazing job with the install. I will definitely recommend Carpet Weavers

Ma
Review №24

Everything went incredibly smooth and very quick. Very happy with the service and installer was fantastic

Ma
Review №25

Staff answered all my questions and was very helpful when I decided to change my flooring. Cathy was especially helpful.

to
Review №26

CONSIDERATE QUICK INSTALLATION AND GOOD PURCHASING ASSISTANCE!

Cl
Review №27

Not a weaver fan

Information
13 Photos
27 Comments
4.6 Rating
  • Address:1971 E Pershing Rd, Decatur, IL 62526, United States
  • Site:http://www.carpetweaversflooring.com/
  • Phone:+1 217-876-9800
Categories
  • Carpet cleaning service
  • Flooring store
  • Carpet store
  • Furniture store
  • Rug store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:12–5pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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