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Prime Time Party & Event Rental
5225 N Springboro Pike, Dayton, OH 45439, United States
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Wh
Review №1

I will never return they made it clear people of COLOR WAS not welcome.. The crew greeting everyone that walk in BUT ME... She didnt check to see if they had any tables or chairs available just said no not until the end of December and walked away laughing

Ca
Review №2

I (thought I had) reserved a cotton candy machine weeks before my event. I told the staff member I wanted to reserve it and gave her all of my information. I was sent an email titled “contract” and told when to pick it up. I called the week of to confirm only to be told that the reservation was never made because I didn’t pay a deposit. I was never asked to pay a deposit and would have gladly done so when I called to reserve it.I had to scramble to find another rental company that had a machine available and when I did, I was told they got calls like mine often from people let down by Prime Time.

Mi
Review №3

We use Prime Time for all of our rentals at our venue. They are super easy to work with and their show room is Amazing! I actually meet my clients there to pick out and discuss their decor choices. They have so many options that fit every style and trend. I love coming up with new looks for our clients. Their staff is very helpful, from sales, to pick up and delivery, we love working with them.

St
Review №4

Ordered 9 8 foot linens, 8 round linens, and 120 napkins and we spent $500 just to rent them. When we got the linens to the venue we realized that half of them were stained (because they were a light champagne color), and had to try and cover up as much as we could. You can buy linens online for much cheaper than renting them from here.

El
Review №5

I contacted Prime Time for tent, chairs & table rental for my husbands retirement from the military 4 weeks out from the event. I knew it was short notice but the lady I spoke to was very kind, checked to make sure everything was in stock for that date, said it would be no problem to work in and said I would receive a quote via email by the end of the week. I did not receive it by that Friday.I called back the following week to check on the status. The new person I spoke to mentioned they had no record of my event. When I told her the upcoming date of the event she said I dont know who you talked to but no wonder, we cut off booking for that date weeks ago. First, This should have been mentioned the first call if this was the case or at least sent me information that they could not fulfill my order right away. Second, the second lady was a far different experience from the helpful and kind first one and had zero cares at all that this was the outcome of my experience with them. Needless to say I am scrambling to find a replacement company now two weeks before the event.

Ei
Review №6

Delivery and pick up were efficient and courteous. Despite hundreds of chairs being delivered nothing touched the sides of the doors on the way in or out. Impressive staff, especially Antonio.

At
Review №7

My fiance at the time and I came here for exactly what the pictures show for our wedding. And to out it simple, we found exactly what we wanted and great prices! They did a great job helping us and I would recommend them to anyone!

Je
Review №8

Just looking for wedding supplies! Very helpful staff!!

MD
Review №9

Great place for all your party rental supplies. A little overwhelming. Staff is swamped and were very distracted when helping me with my linens that the wrong linens showed up to my wedding reception

Na
Review №10

They always take care of my needs.

Co
Review №11

Great staff.Great products.Any issues, no matter how small? They get fixed right away.

Al
Review №12

I worked it is a sweatshop 90 degrees and your in front of an iron all day people ready to fall out i did

R
Review №13

Easy pick up and drop off, fair prices.

Le
Review №14

Prime Time has a huge selection and a knowledgeable staff. They are very helpful when it comes to choosing what is right for you and your event. They have all types of rental products for events and retreats of all types and size!

Su
Review №15

Great event. Got lots of ideas for my daughters wedding

He
Review №16

I called almost at the last minute to rent tables and chairs and they were very friendly and was able to accommodate my needs. It just so happened that I had forgotten to order a table for the food to be set up on, I called them the morning everything was to be delivered and theyre were still able to assist with my last minute change.The delivery folks were friendly as well as they delivered and picked up everything.

An
Review №17

Prime Time Party Rental is my go to Event rental company. They have such a huge selection and their quality is top notch. Kristin makes sure that every single one of my clients are taken care of and allows all clients to breath easier. She is even able to help switch gears in an instant and make fast changes when the clients needs change! I do not recommend anywhere but Prime Time Party Rental because of this.

Ma
Review №18

Best place in Dayton/Cincinnati area for event rentals! Not only do they have a large assortment of linens, chairs, chair covers, etc. but their service is outstanding. Kristin is SO friendly, responsive, and helpful! Highly recommend.-Madison BenjaminSales Manager at Manor House Event Center

Ma
Review №19

We have worked with Prime Time Party Rental since we opened our first venue. They have been amazing to work with regarding pick up and drop off times, the ability to use their items for the many, many stylized shoots we have hosted here, along with bridal shows and events! Their selection of rental items make them a one stop shop for events and weddings. We have worked with Kristin since she began at Prime Time and she has always handled all of our clients rentals and our own needs with such care and concern that it makes our jobs easier! We couldnt ask for better customer service!

Mo
Review №20

We love Prime Time! Working with Kristin is a dream as as someone in the industry they are very professional and so accommodating to help find the perfect rental for any event from corporate to weddings to intimate gatherings. Thank you for all you do for Manor House (:

Ch
Review №21

I have worked with Prime Time for a long time and they have always been a pleasure to work with. They have a wide variety of items to choose from to create the ideal look for your event. Kristin LeMaster has been my point of contact, and she is the very best, very detail oriented, responsive and helpful. I highly recommend you reach out to them and talk to Kristin!

KM
Review №22

We love Prime Time Party Rental! They have a fantastic variety of rentals from tents to linens to chairs and tables to decor and more! They always take care of us and all of our couples and help us create such stunning setups! They are easily our go-to for rentals and we love to work with them. Their showroom is huge and you can easily go in and check out everything they have to offer. We highly recommend for any event!

Jo
Review №23

I have Ordered from Prime Time Party Rental for several years for many events and deliveries.The quality of rented items and service is top notch.Jeff Darnell will always take care of every detail.Thank you Jeff !!!

Li
Review №24

Look no further than Prime Time Party Rental for your rental needs and advice. They have a time-tested approach and superior staff to take you through the entire process. I have used Prime Time for over 20 years, and will continue to support this local growing company!

Ha
Review №25

Prime Time provided the decor for my recent wedding. I had a great experience with them. I stopped in to the store on several occasions and was always treated courteously. They made the process very easy and they were very flexible with several last minute changes I made. I would highly recommend them.

Al
Review №26

We used Prime Time Party rental for our wedding this passed October for our linens. It was very easy to communicate with them what we wanted and when. They have a lot of wonderful colors and types of linens to chose from. When I went to pick them up 3 days before our wedding, they had everything ready to go and in great condition! The linens we chose really made our reception look flawless and fall like. We will definitely recommend all our family and friends to use Prime Time whenever they need to rent anything for events. Thank you Prime Time Party Rental!

Na
Review №27

I needed 40 chairs and 5 tables for my wedding on short notice, as we only took about 2 weeks to plan and arrange. I made the call, set it up and made payment. I was able to pick up the tables the Friday before, and because they are closed Sunday, keep them until Monday morning. They helped load them and unload them, and were just fantastic! I would recommend them to anyone looking to rent equipment for a gathering in the Dayton area. Simply fantastic service! Great equipment, and an excellent price!

Su
Review №28

We used Prime Time for a large (500+) outdoor party. Tents, chairs, tables, table cloths, bouncy house... all arrived on time and were perfect for our event. Staff gave great suggestions to help our event run smoothly. Would recommend Prime Time to anyone looking for help with their gathering. Service was good and a lot of products to choose from

Mi
Review №29

Now Im not normally a big wedding planner yet here at Prime Time events can take on a truly memorable life of their own. So many options and locations with the best foods prepared around town. This was my first experience and I am now excited about the day my daughters plan their weddings.

Da
Review №30

Awesome delivery service! Very friendly! Customer service is fast and amazing no problems when renting with these fine folks. Great teamwork to you all at Primetime Party Rental! Longtime customer!

Ky
Review №31

Prime Time is awesome! They helped me throw one of the best parties I have ever had! Over two hundred seats and it went off without a hitch. They delivered on time and exactly what I ordered. It was amazing to see how much effort they put into getting my order right. Everything worked out great and we had a wonderful time.

Sy
Review №32

We went and picked out our linens and table settings, and all the employees started to help out! You can tell they really love what they do! And our wedding was absolutely stunning, just our taste: tailored, classy, and with a few vintage and rustic aspects! I couldnt have been happier!!

Bi
Review №33

Amazing staff and anything you want to rent for your wedding, party, or event. This is the go-to place for lenens, tables, tents, inflatables, and just about anything else you need or want to have a successful event.

Sa
Review №34

Considering the responsiveness of the company when I ordered, and their willingness to add two tables with late notice, I would have been happy to give them five stars, but then the rental items arrived and I lost all respect for this company. Tables, chairs and linens were rented n behalf of a brand new nonprofit organization which has a very tiny budget in anticipation of their first ever fundraising event. Our hands were completely black after setting up only half the tables and chairs! Everything was FILTHY. We literally scrubbed every single rental piece before we dared to open the white linens. EDIT: I have happily changed my rating of Prime Time Party Rental. My complaints were heard, addressed, and they redeemed themselves by offering a reimbursement in trade of services for the cleaning we had to do. I am grateful for their response as this is a much-needed service in our area!

Ja
Review №35

Tables & chairs were filthy upon delivery. We spent hours cleaning them before our event. Very disappointing & just gross!

Ki
Review №36

Prime Time is awesome!! We needed 325 chair covers last minute (days before the wedding) for my brothers wedding and they were able to provide them to us. They have been great both my brothers wedding and my cousins wedding. Recommend them for any event!!

Th
Review №37

They got all my crazy sisters wedding decorations correct and on time which meant that I didnt have to deal with her freaking out. I had the pleasure of going to the warehouse with her to help her figure out what she wanted and we were both taken back by how many options there were to choose from for table decorations. In an effort to try and spice up the reception, I tried to convince her to rent an inflatable bounce house. Alas, she shut me down immediately, but I was still very impressed by how much selection they had. I feel like they could satisfy any customers needs.

Re
Review №38

My company had used Prime Time before for several things like our company picnics and holiday parties and always had a great experience. I also just used them for my wedding and couldnt have been happier! Its hard keeping track of all the wedding details so I made several trips to their showroom just to make sure I had everything I needed. They have a huge showroom full of ideas, and a special area where you can layout your table linens so you can see what theyll look like. Im a very visual person and that really helped me piece all the reception details together. Everyone was always so helpful even helping me to stay on budget. Our reception looked better than I could have ever imagined and we will definitely be back!

Al
Review №39

My family had a great experience working with Prime Time. The workers took us through the warehouse and we were overwhelmed by all the options we had to choose from. Once we figured out what we needed and could get, they made everything very simple. The pricing is great and they set everything up on time and did a great job. Everything looked great.

Er
Review №40

Lori was so great to work with, from planning our layout to general questions I had throughout the process, she was easy to get a hold of and quick to respond! I loved the chairs we rented and the delivery and set up were a breeze! Thank you so much for helping make our vision for our wedding day come to life!!

An
Review №41

We use Prime Time 5 to 10 times a year when ever we need extra tables, chairs, linens etc. They are always very accommodating even like today when I was calling last minute for a Monday meeting. They staff is always very friendly and professional. They are just the best!! Quality products and superb customer service. Thank you Prime Time for all your help. Evans Motorworks Inc.

Tr
Review №42

So many wonderful rental items. Plus some staff that Ive known for over 20 years. You need tents, tables, chairs, bars, glassware, china, table linens, or decor...call these folks. They are always leading trends in Dayton.

Ch
Review №43

The prices are extremely fair and the selection to choose from seems overwhelming at first, but the workers are extremely helpful in finding what you are looking for. We rented a tent, tables, chairs and table clothes and everything went off without a hitch. Very impressed because they had everything delivered and set up on time. Would recommend and would use again.

Sa
Review №44

Prime Time always does a fantastic job. Ive worked with them for many fundraising events over the last couple years. Recently I worked with Andrea for the JDRF Boa &a BowTie Ball. As always, they did an incredible job. Andrea was super helpful and very detail oriented. She was on top of the order and knew it inside and out. The entire Prime Time staff is super friendly. Their delivery and pick up crew was quick and efficient. I highly recommend them for all your party rental needs!

DA
Review №45

I have used Prime Time rental for many of our events at the CoffmanY. This past week we rented a stage like we always do however things went wrong from the very beginning. We were very dissatisfied. BUT I have to say they made it RIGHT! The manager Missy (?) listened to my complaints and without hesitation compensated us. I was BLOWN away. We have never had problems in the past and this year there were several and Prime Time stepped up and made it right. THIS IS WHAT I CALL GREAT CUSTOMER SERVICE. Thank you. We will be back and will spread the word that for the most part Prime Time is great but when there is a problem where the customer is not happy you do what you have to do to make it right. AWESOME because you dont see that often. Again thank you.

Ma
Review №46

Always excellent!

Sh
Review №47

I always get the best service from Prime Time Party Rental, they are very easy to order from and items arrive promptly. Ask for Kristin LeMaster!

Ka
Review №48

We used Prime Time Party Rental for our sons 200 person wedding.We had a great selection of table linens and chose a beautiful embossedcream on cream fabric that was simple and elegant. Service was excellent andthey worked well with our venue. Highly recommend!

Al
Review №49

The Team at Prime Time is phenomenal. Their customer service is top notch and their selection is incredible. They are constantly coming up with new ideas to create truly unique events!

Ca
Review №50

Best party rental business in the Dayton area! They have everything you need for your events and their staff is exceptional with customer service. I would definitely recommend Prime Time to all of my family and friends.

Ch
Review №51

Jacqueline was a huge help with my daughters sweet 16 party!!

Bi
Review №52

Great people here from owner all way down to when you pick up your order very nice quality stuff they have to rent and if there is a mistake it gets fixed been dealing with theses guys for years keep up great work !!!

Ni
Review №53

5 Star Review! Prime Time Party Rental is top notch; not only from their elegant event linens/tables/etc. but to their enormous generosity! As a Board of Directors member for JDRF Southwest Ohio and active volunteer of the JDRF Dayton Action Council- I want to extend my warmest thank you to the amazing staff from Prime Time! Without the continued support of your company- our events and organization would not be as successful as we are (and of course, would not be as BEAUTIFUL and FABULOUS looking as they are)!

Je
Review №54

Large selections, friendly helpful staff, reliable, good delivery and pickup. very helpful and accommodating with additions, changes, and problems. Will continue to use them for all my future events.

sh
Review №55

Gave us the wrong colored chairs.....smh.

Ni
Review №56

Prime Time is great. They have an extremely large inventory and the employees were extremely helpful in finding exactly what I needed. Would definitely use again.

Ja
Review №57

Great prices friendly staff

Ki
Review №58

A slight issue upon return, was dealt with accordingly. Very much appreciated.

Ch
Review №59

Great experience! Will rent from them again.

Ge
Review №60

Heard about Party Time from my nieces Graduation party. Amazing linen selection and great knowledge about party tents and contingency plans if the weather isnt perfect. I would definitely check Party Time for my next party needs.

To
Review №61

I DJ professionally and every event that these guys have done has been professionally done and the staff is great to work with

Ti
Review №62

We used party time rental for my daughters graduation. when you see the beautiful showroom you know that youve picked the best place. I would highly recommend them.

Wi
Review №63

Staff was very friendly, and helpful lots of parking and a wide selection.

Pa
Review №64

Good place to rent equipment for your catering needs . Friendly staff .

Am
Review №65

Abby was fantastic and went over and above looking for a lost item after our rental. Very appreciative of her efforts and of course the children loved the bouncy house!

Gr
Review №66

Prime Time did a fantastic job at the JDRF Boa and Bow tie ball. The room looked amazing. Prime Time is the best.

Al
Review №67

Simply easy thats what theybare!!

An
Review №68

Prime Time is the best rental company around! Everything from the rental items to the customer service is top notch!

Je
Review №69

Great pricing, courteous staff!!

Aa
Review №70

Wonderful experience and Ashley was great! She helped us figured out how to make our wedding linens look elegant and within our budget.

Ma
Review №71

The folks at Prime Time were able to move quickly and add more things to our order that were unexpected.

Sh
Review №72

Good customer service. Fast, dependable and fresh ideas.

Ki
Review №73

THE Worst company ever to work with! Did not show up the day they were supposed to. Then came the day before our event and left without putting up our tent and left with everything we rented then Finally when it was put up the people had major attitudes. The day they picked it up they were supposed to call before they came to make sure our animals were put up, they did not then also had an attitude so I called to have them removed from my property. Foul mouthed and major attitudes. NEVER AGAIN will I spend that much money on a company that allows their employees to act that way!

El
Review №74

Overall, not super pleased with prime time, but it did the job. We used prime time for our wedding for tablecloths, overlays, chair covers, and chair sashes. I thought the place was very pricy, and on the day they delivered, we realized they didnt even give us the correct table overlays (just something similar). We ended up using those because they looked close enough and we needed to get them on the tables in time, but we werent really happy about it. The presentation and the quality was good, but again I thought a little too pricy.

Li
Review №75

Andrea Russel helped us in so many ways with all the details. Loved working with her!

le
Review №76

I called with only two hours to spare before my ceremony for my wedding and they pulled through and got me a tent and it was up and done before I was to walk down the aisle I wanted to say thank you and these guys are great and very professional and they saved my wedding

Ri
Review №77

Great Place to get rental items Staff is very nice

Th
Review №78

They were great and helpful for my daughters Sweet Sixteen!

De
Review №79

Best place on earth to get all your party supplies!!.

Ro
Review №80

This has got to be the worst place for anyone to work at. The owner named Bart, he cuss his workers out, someone said it was almost time to get off work, a worker pulled out his phone to see what time it was, and Bart cussed him out like a dog.

Jo
Review №81

Very helpful and prices are good.

Je
Review №82

HORRIBLE. Was promised 4 different times for delivery of tables, chairs, and table cloths and after I had to call for the 4th time an entire day later they showed up....but my dad sat down in one of the white chairs and it snapped in half, luckily it wasnt one of my wedding guests. There was old food and old gum stuck to the tables, the white chairs had dirt and pop ALL OVER my mom spent most of the time we had to set up just cleaning the chairs so they were not sticky to sit on. There was a rip in one of my tablecloths. ..i spent well over 1000 dollars with this company and was given 224 dollars back....i received terrible service and this was the best they could do. Wow. My advice, dont even bother with this company that clearly does not have enough time for all customers.

Jo
Review №83

Very helpful and not expensive.

Ja
Review №84

Great prices and professional service.

La
Review №85

They are helpful and have everything you need to make an event great!

SD
Review №86

NOT GOOD FOR ME I DONT CARE WHAT PEOP SAYS ITS NOT GOOD

Am
Review №87

I had rented drapery for a grad party. The color of drapery was white. One of the drapes was filthy; it had red spots all over and black dots. Never had this situation happen before. Spoke with someone but they would not let me speak to the manager about how they will take care of this situation.

Ma
Review №88

Prime Time has the best selection around and always does a great job.

La
Review №89

Beautiful showroom and wonderful service Primetime made my event so perfect!! Thank you for your help!

Jo
Review №90

Had just what we needed for our wedding reception

Ta
Review №91

Great place to get ideas for weddings or pasties.

Ro
Review №92

Awesome staff and very hard workers

Au
Review №93

People are very friendly and great to work for!

Mo
Review №94

Best place for your events in Dayton

Zz
Review №95

Very nice place and very kind people

B
Review №96

AWESOME STORE AND SUCH GREAT SUPPLIES!!

Su
Review №97

Love primetime!!Thank you

Ed
Review №98

They have everything you need for whatever kind of party!

Jo
Review №99

Great device and the best prices

Ly
Review №100

If its not here, you didnt need it.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5225 N Springboro Pike, Dayton, OH 45439, United States
  • Site:http://www.primetimepartyrental.com/
  • Phone:+1 937-296-9262
Categories
  • Furniture rental service
  • Party equipment rental service
  • Tent rental service
Working hours
  • Monday:9:30am–1pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30am–3:30pm
  • Sunday:9:30am–3:30pm
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