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Hanlees Davis Toyota
4202 Chiles Rd, Davis, CA 95616, United States
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Jo
Review №1

I dont like writing negative reviews and Ill start this rating by expressing that no employee at Hanlees seem profoundly unprofessional. It was very easy to get an appointment and everything seemed well from the administrative side of the business. Unfortunately, I arrived at this dealership and nobody seemed interested to assist or guide. I came in for a recall and I have to admit.... Im not entirely certain how Toyota recalls work from a financial perspective (and can imagine it may not at all be lucrative for the dealer), but that does not mean that I dont receive the regular paying customers experience by default. I asked for a photo from the current condition prior to replacement and received a comment that this type of request was very odd. Additionally, my truck was the only unwashed vehicle in the lot when I picked up (yikes). Not very nice, but also not very clever Hanlees..... I have seen much better from other Toyota dealers. It will take a lot of convincing to come back here for regular service (perhaps even recalls).

Jo
Review №2

No need to explain for one star. If you guys more humble and provide good customer and quality service then I might change it to 5 stars. Good luck for bad relationships with customer

Sa
Review №3

They don’t know how to provide good customer service. Went there for regular servicing under our 2 year warranty and they didn’t even change the engine oil. It should be changed every 6 months or 5000 miles whichever comes first. This is pathetic. Never been this disappointed with any dealer.

FU
Review №4

This is an updated review of this place after taking my car there several times. For 2 years and 2 cars. No matter if you have an appointment or not they are very slow and they keep you waiting for long time. I took my car for a tire rotation with an appointment and it took them 2 and a half hour to do it!!!! That is insane!! The people that check you in are not always there and they dont do a good job keeping you updated. I took it for oil and many other things and it is always the same story. Very bad customer service and very very slow. I will never recommend this place. If you know another toyota dealer just go there. I hope this changes because this is the only toyota dealer in my town.

St
Review №5

I had paint protection applied to my Tacoma. Service was timely, staff friendly, and an excellent job! The service advisor Jorge was extremely helpful. Truck looks great!

Ev
Review №6

Octavio (sales man) was great! Octavio, Peter & the other associates were great. No pressure.

Sh
Review №7

Enrique R. Was really great. He was very nice and made the whole experience fun and easy. I love our new car. I would recommend Enrique to anyone. Thank you Enrique!😊

Y
Review №8

The service attitude is poor and the quality of car repair is not good. Increase the price of a car. This is a bad car dealership. If you cant come, you wont come. Black heart

Ha
Review №9

Be careful! Dont let them rid of your money. I bought my 2013 Toyota Prius C in this dealer. And now my car only drives 90k mile and the hybrid system still under the 8 years warranty. Three days ago, the car screen showed Check hybrid system Stop the vehicle immediately. I thought the hybrid system broken down. I called the service center, Dave asked me used my friends AAA towing service to tow my car in. He said it might not be the battery problem it might just the water pump a very small issue, but anyway the diagnosis fees $172. So here I came. After 5 hrs, they called me and said before they fix the hybrid system, they found the transmission oil had metal and they need further diagnosis $685 for another 3 hrs work. I said please fix my hybrid system first, and they declined to fix it. So I had to take my car back before I become bankrupt. They charged me one hour diagnosis fees $172 and $40 transmission oil change which I didnt ask them to and I just change it one year ago in another mechnica. So, dont trust anything they tell you. And they would work on your car before you agree or not! God bless you and God bless America!

Ji
Review №10

Worst service experience of my adult life.The staff has prepared excuses but no performance.

Zl
Review №11

Very good place. Petr is a very professional.

Ga
Review №12

I’m not sure why dealerships think it’s ok to price gouge people, especially in a pandemic. Chuck Patterson’s in Chico CA only marked their Tacoma trd off road trucks up 1k and this dealer amongst a lot of others are marketing it up 10k!!! Do yourself the favor and go through Chuck Patterson’s, they actually care about their customers and potential clients. These guys are a joke.

Am
Review №13

I didn’t end up making a purchase but the overall shopping experience was great. They’re not your average scummy dealership. Shout out to Mohammed for helping us out!

Cr
Review №14

I purchased a 2020 Toyota Highlander Hybrid from Hanlees Davis Toyota on August 1st, 2020 and every 5,000 miles I bring my car in for service. The members of the service department have always been very helpful and informative about what is being worked on the car and what had been worked on the car. I generally wait at the dealership since the maintenance takes less than two hours and between the free WiFi and the nice new shiny cars in the showroom, the time flies by.There have been times when my car needed extra service that was requested by the manufacturer and there was never a problem arranging a rental car or arranging all of the insurances and warranties to cover everything.Somehow I generally end up working with David Derebenskiy from the Service Department and he is as professional as he is knowledgeable about cars and routine maintenance.After reading numerous reviews on here about bad experiences from Hanlees Davis Toyota and comparing that to all of my good experiences, it makes me wonder if the person who wrote the bad review either was having a bad day, was in a rush, didnt under that car maintenance takes time, or if you dont have any warranties then yes, your car will cost you money to repair.As long as I live in the area, I will continue to take my car here for all of its maintenance and service needs.

Sh
Review №15

Liars works here at the Davis Toyota dealership. On 5/11/21 We called and asked for the sticker price of a vehicle and Adrien (I believe was the guys name ) internet sales person told us the price was 32k and we asked if the vehicle would cost us 32k plus tax and license and his actual words were “yea if my boss lets me”. We went there and they changed on us. The vehicle was actually 36k from 32k and the extra 4K was dealer mark up that the sales person did not disclose to us on the phone. We asked to talk to the manager but he was too busy to talk to us (maybe didn’t have the nerve). The sales person said “I told you if my boss lets me and he’s not letting me sell the car for 32K plus tax and license”. They also told us that we couldn’t buy a car unless if we were financing through Toyota financial because if they don’t Make the customers finance through their bank then they get penalized for it. If you want a good car buying experience Toyota in Roseville has Down to earth sales guys who are willing to help and they don’t lie. Ask for Satya, Wael or Colin and they will make your day at the Roseville Automall. We got the car we wanted with an added bonus from Roseville automall at the price we wanted.

Do
Review №16

Great place to buy a car but never get it serviced here. They will charge you to look at it and say they fixed the problem then wave the fee but charge for parts. And then your engine light will come on so you have to bring it back.. Ive been there 3 times for the same thing and they keep saying its fixed and charging me.. Money pit

An
Review №17

They consistently overcharge for everything from a starter to steering fluid to routine maintenance. I would avoid going to them for service or to buy a car. The overcharging is quite egregious.

Lu
Review №18

Friendly staff. Easy to work with. Check online pricing first. Saved thousands!

Ru
Review №19

Great people. Adan , Raymundo n his manager. Great car , better than the Mercedes from sacramento. They even have a free car wash 2ice a week for free.... that s customer service and appreciation...

Fr
Review №20

David D was great. Very professional, I appreciate his patience with me while I was explaining my concerns about my vehicle. And gave me good advise on what I should do. Will surely return to Hanlees Toyota.

Ch
Review №21

Please look elsewhere. Bait and switch tactic. Unprofessional managers. Unwilling to work out problem after a new vehicle purchase. Ignored calls. Read the negative reviews here they are true. A lot of the people with positive reviews here probably do not realize they could have gotten a better deal - mainly because information was withheld from them. I caught them doing this to me but they persisted to the point where they were being dishonest about answering some of the financial questions I had. Heads up for potential buyers Do not go here! If they have something that you like - Do not finance with them. They will provide you with high rates and tactically show you only banks that will fall into their favor. Go to your trusted local banks and most likely you will get a lower rate. Dont go for their extended warranty. There is a reason why they are always pushing for these warranty. If its a new vehicle you probably will not need it. Be cautious and stay safe.

Ke
Review №22

Always look for other options before coming to this place. Sometimes other places will take care of your car better with more attention.

Am
Review №23

I took my car in for a routine maintenance inspection. The service team completely failed to look over the cabin air filter system, and failed to recognize that a rodent had chewed a massive hole in the middle of the cabin air filter and left behind lots of poop! To add insult to injury, I specifically told the service team at the start of my inspection, that I had been feeling an unusual draft coming from my cabin air filter system for several months. This should have indicated to them that something was wrong with the cabin filter system, which, clearly, it did not. Instead, they kept the bad filter in the car. The service teamed failed their job across the board. To add more insult to injury, I brought this to the attention of Daniel Rocha, the service manager, and requested that they remedy the situation. He told me that he could get me a deal, but that Toyota would still make a profit on the parts and services to fix their negligence and oversight. The service team was completely negligent, yet are STILL trying to turn a profit on this situation... Unbelievable.

Na
Review №24

Good people, unsatisfactory service on Prius C. Got charged 1500 for 120k miles and they didn’t finish the windshield wipers because of a part order. I came back in to get the wipers installed and they had no record of my service two weeks prior, tried to charge me more for the parts, and then changed their mind and didn’t replace the wipers. I am not impressed by their customer service and I won’t be back.

At
Review №25

It is clean and neat place but customer service is little poor, oil change price is good compare to other toyota dealerships

Ce
Review №26

Thank you to Enrique Rivera for being an amazing salesman. I appreciate everything you did to help me get a 2018 Nissan Sentra and a brand new 2019 Toyota Camry. I highly recommend this place to anyone looking to purchase a car. Everyone is always friendly and attentive. No credit, bad credit or great credit, they do their best to work with what you have. You won’t be disappointed.

H
Review №27

Yes, I am not buying today; does it mean I won’t tomorrow?The moment I felt them pushing to only make a sale instead of helping me to learn about the cars I lost my interest buying Toyota.Not gonna come back for your unprofessional business.One of the worst experiences you can get from dealership.

st
Review №28

Sales department was great! Easiest car buying experience I have ever had. Bought the service plan at time of purchase. Their service department is drastically different than their sales department. I wish I would’ve never bought the service plan because every time I come in, the service department is extremely rude. Service writers act like it’s such an inconvenience when I come in for my oil changes every 5k miles. In fact, one just gave me attitude because I came in for a fluid top off, tire check, before a 2500 mile road trip. Wow. Really? Because that’s what Sales department implored me to do before big road trips.

Ju
Review №29

Service department is always friendly and fast.

Do
Review №30

Hanlees Davis Toyota has an amazing employee named Enrique Rivera! His customer service was amazing! He helped me with my options, he gave me the information that I needed and wanted, he followed up with me continuously, and he was very empathetic to my situation! I would highly recommend Enrique to anyone that is thinking about purchasing a car! Thank you Enrique for being an amazing professional! You provided me a lot of value!

Ch
Review №31

Hands down best experience I have ever had buying a car Mohammed and the rest of the friendly and helpful staff got me approved and out the door in my new car in under 4 hours. Mohammed was extremely knowledgeable in his product and knows everything you need to show the lenders to get approved.Thank you so much Mohammed- Chris and Trina Stabler

Mi
Review №32

I have never dealt with the sales dept, so I dont know. BUT when it comes to SERVICE... I HIGHLY recommend Kyara Araica and George (unsure of last name, sorry). I have a 2020 Corolla and they took such good care of me. They squeezed me in on a busy Saturday, when they were slammed. It was my Toyota Care so my last free oil change, and with Xmas coming plus the reason I came here is Im moving they knew I Financially couldnt afford any of the extras at the time and they werent judgmental or pushy. They still helped me and gave me 100% If you ever need anything for your Toyota and you are in the Davis area you should go see George and Kyara. Thank you both for all your help and giving me an actual positive experience when it came to getting my car serviced.

Ma
Review №33

Called in and reserved a part and a serive appointment 8 days before the appointment. Got there and they had no record of either of them. Very frustrating waste of time.

Jo
Review №34

I recently visited Davis Toyota and was assisted by a salesman named Enrique. He was very helpful, friendly, approachable, and enthusiastic. He answered all my questions and even helped me compare between the different makes and models. I am thankful I was assisted by Enrique. He made my first experience in looking for a new vehicle very easy. Whether it’s your first time or not, I highly recommend Enrique to lend you a hand. He will definitely make the experience fun and memorable!!!

Ni
Review №35

Attention Do not buy any car from this dealership; I bought a brand new car in 2020, and the same day I found some issues with the car; I called the salesman Scott for a replacement, but he refuses for replacement, and he suggests fixing the car! Wow, I paid $28k for a new car not to pay this much money for the default manufacturer. And by the law, I have 30 days of refund or replacement. Do not waste your money and your time with this dealership. They will run around with you, and they will screw you, and you will not be happy.

Am
Review №36

Friendly service staff

Ch
Review №37

Great selection and great employees. Check it out

Ni
Review №38

Was very nervous about buying a new car but Chris Z helped me get what I needed and what was in my best interest! Thank you so much for caring for your customers! Really made this experience easy!

Sa
Review №39

Really glad I came here! I was helped out by a young man named Tyler Castro and he was fantastic! He was very polite and knowledgeable. I don’t know anything about cars, so I just told him what I was looking for, and he showed me my perfect matches. Made my life so much easier! I’ve recommended him to everyone I know. Thanks Tyler!

Ta
Review №40

Thank you so much Peter and Yaro for great customer service and helping us with everything we needed to pick out and purchase our new family car.

Jo
Review №41

I came in just too look around and see what were my options, left with a new 2020 Corolla and I couldnt be happier!! Enrique and Dave were both super helpful and did everything they could to get me the best deal. First time buyer and these guys made it super easy and made sure I got just what I wanted. Ask for them next time youre getting your new Toyota!!!

me
Review №42

My new 2020 RAV4 hybrid broke down. The hybrid battery failed and it had to be towed. It took 2 weeks for a replacement battery!! They loaned me a Prius, much smaller, and then charged me for cleaning it. I drove it for 2 weeks and the interior was no different from any normal car use. They refused to return my car until i paid $35. $35 —-what ever happened to customer service and satisfaction. Silly.

Vi
Review №43

So It was time for a family car and Chris Z was extremely informative and was able to show me the best car that was perfect for my new family. He helped out so much and you can tell he really cares about his job. Thank you so much again Chris! 10/10 experience with Chris!!

Ma
Review №44

Never have a had a such a smooth and easy process in my buying a vehicle from a dealership. Very straight forward and easy going, much credits to Enrique whom helped me out! Great appreciate Enrique having the vehicle pulled up and ready to go. I must say, I was probably out of the dealership whip with an hour!! Thank you Enrique l.

Za
Review №45

I just want to warn other potential customers about the low-quality of service in the service center:1. They initially scheduled me for a repair over the phone, I took off work, and then arrived for them to tell me that the parts were unavailable (didnt stop them from scheduling the appointment and having me go all the way there) and rescheduled me for a few weeks later2. Arrived for a second drop off appointment at 7am (the earliest time available), and waited outside for 15 minutes before I had to leave to go to work. At 7:15 I went inside to talk to someone, and was rudely brushed aside. When I finally cornered someone, I was told To wait outside in my car they would be with me eventually. Then they explained how the dealership was like a doctors office (their words), and even though a drop-off appointment may be scheduled for a certain time, you will usually have to wait for an indeterminate amount of time for them to process your drop-off.It would have been fine to wait if I had been told about this ahead of time and could have arranged a different ride situation, but the bottom line is that the staff were rude and disrespectful of my time.Be warned that any arrangements with this service center will be made with difficulty.

De
Review №46

I thoroughly enjoyed and was thankful for the seamless auto purchase I made a couple of weeks ago through salesman Mark Smith, with an assist from Costco Auto Program. Mark is great to work with—knowledgeable, low pressure, and sincerely wants to get the customer what they want where he can. Two thumbs up for Hanlees Toyota in Davis!

Le
Review №47

Went for a recall pump replacement. It was done on time with no add-ons.

Ma
Review №48

If you want quick fast, no haggle car buying experience you need to see Enrique from Hanlees Davis Toyota! Enrique was straight to point and valued my time. Had me in and out of the finance office a little over an hour! Great Service, Thank you Enrique. Will most definitely be recommending my family and friends to you Enrique.

Fr
Review №49

When I went to the dealership to find a new car, my salesman was great. His name was Austin Miller. He was every knowledgeable of the car.. he even tried to get me the best deal... I would Recommend working Austin if your trying to buy a car!

Ke
Review №50

Good service department. Time estimated to repair was battered. Typical for a dealership the cost to repair was VERY expensive.

DU
Review №51

My fiancé and I had a pleasant experience here with Tyler Castro who was super helpful and kind. Incredibly knowledgeable too and quick to answer all of my questions. We appreciate his hard work, professionalism and making our visit easy and comfortable. Will be spreading the word about coming here for car purchases!

Le
Review №52

A bad experience! My car stayed a whole week to do a super simple concert a 2018 car, I was without a card for a week and jeopardized my work!but the worst was the manager Mike he knew all this the employee who attended me left the papers all ready for him to call me so I can get the car they not call me! I spent 2 days calling and nobody knew about my car only Sunday morning I managed to get my car because the employee went back to work!

Ro
Review №53

Every salesperson I communitcated with at Hanlees refused to offer me a lower price on a used vehicle i was interested in. I was told if I started the paperwork I could receive a better deal as they would take me more seriously. The sales manager was completely unprofessional and made no attempts to provide customer service. The only person who was honest and professional during the process was the finance employee. I will never service my vehicles at this location nor recommend anyone purchase a vehicle from Hanlees.

Je
Review №54

Over night drop off are life savers, thank you Enrique for letting me know about them. I have a busy schedule and normal hours usually do not work for me. Enrique let me know that I could drop off the car over night and they work on it the next day. Truly a life saver.

Ka
Review №55

My parents and I visited this dealership in hopes of purchasing a new Highlander or RAV4. My parents were looking to test drive the vehicles, compare, and contrast and ultimately make a decision about which vehicle to purchase. During the entire time the sales associate kept making the same comment, “we are not pressuring you to buy a vehicle today.” However, when it came down to looking at prices and negotiating, it was pure pressure and sales tactics. The negotiation started by him telling us the Highlander was out of our possibilities and the RAV4 would be best. Also, the sales associate kept giving us the round about and would say “if I can get you X interest rate, and X monthly payment, will you buy the car TODAY?” He did this multiple times and would run back to his manager each time and tell us “let me see what my manager can do.” He continued to do this, and never actually talked about the price of the car (and we all know that’s what actually matters), or the interest rate, monthly payments, etc. Overall, they didn’t try to work with us. At this point my parents were clearly frustrated from going in circles, and towards the end he just had his manager come out and we didn’t see him again. To say we had a bad experience is an understatement. They only pressure you and are not willing to work with you. We had a MUCH better experience at Toyota in Vacaville; they were straightforward, patient, kind, and willing to negotiate. Most importantly, they didn’t PRESSURE US, and they broke down the price of the vehicle, interest rate, monthly payments, etc. Save yourself a headache and go to Vacaville instead.

so
Review №56

I usually have the worst time when it comes to dealerships considering the salesmen/women are so eager to sell sell sell. I spoke to Chris Z. About some cars I was interested in and he helped out a lot! He was very informative. Great service!!

Dm
Review №57

Parts department has terrible service, website states they close at 6pm we arrived before 6pm and they said that they were already closed for the day with no person in site.

El
Review №58

Went in for a simple oil change and ended up leaving with the knowledge to purchase my family and I all brand new cars thanks to the kind heart of one Tyler Castro. He was more than helpful for me in my endeavors and I’m extremely grateful that he was the one to help me with my car needs

Ja
Review №59

Toyota Camry perhaps a dime a Dozen but to find someone genuine real like Enrique in car sales is RARE!!! Thank you so much for being straight forward and understanding our budget and car needs. Keep up the great work Enrique.

Ke
Review №60

I went in with a car in mind that I had seen online. I dealt with a sale person named Yaro, he provide excellent customer service, was able to help me get the financing I was looking for. I highly recommend Yaro if to anyone looking to buy a car. The whole process was pleasant, all of the staff were very straight forward, and helpful. Overall I great experience for me.

Ri
Review №61

LOVE this company and the service I received from Chris Z!! He was very patient and informative. After a few non pleasant experiences with other dealerships I finally bought a a car here. 10/10 recommend!

Da
Review №62

Ask for Luis Paulino! He made buying our car easy and efficient. Luis is real ,easy going, soft spoken and knowledgeable. There is no BS with this guy. His information was consistent to the research we did prior to going plus he was able to add to it. He is kind and easy to talk to and not pushy. Personally, his ability to clarify issues and yet not be pushy was what helped us make our decision more quickly. My dad and mom are very happy with there car, the price, and the experience we had. Thanks Luis! We love our new Toyota Tacoma.

Ma
Review №63

Enrique thank you for not being like other salesmen. He wasnt pushy at all and I really like that. He gave me my time to think over things. Enrique really did care and understand about my car needs. Thank you Enrique.

Ca
Review №64

Went to this dealership a couple days ago in search of a reliable car for my wife, Tyler Castro was a big help and was there to answer every question I had! He had a great attitude and was very easy to talk to! Very knowledgeable on the cars and was a big help finding the right car! I would highly recommend Tyler!

Ab
Review №65

I normally don’t like going into dealerships because there is always that one pushy salesman who will try to sell you everything but has product knowledge on nothing. This most recent trip into Toyota was different. I had run into Enrique a young balding male. This man was awesome he knew about the vehicles inside and out and was able to make deciding on something so much easier. Not once did he push me to rush a decision but he took the time to show me pros and cons of all the vehicles he even went and showed me some used cars that he thought would fit my needs. All in all Enrique was very knowledgeable and kind if you need a vehicle call him!

ca
Review №66

Ended the 2019 with a beautiful car from this place!!Had an amazing experience with my purchase. Luis was recommended to me by my best friend that also bought a car from him and I honestly would recommend him to anyone!!

El
Review №67

Cleaned my car and service it

Xi
Review №68

Enrique Truth be told I had no plan of purchase purchase the Highlander when I came down to visit you! I had so many questions and had so many comparisons with other males and models. The way Enrique was able to narrow down my wants and needs for me and my family was just amazing! To this day I am glad I ran into you! Saved me so much time in research and not to mention avoid me in going into other dealership and playing there games! Thank you for everything Enrique! Fair prices, and great service

Mi
Review №69

Forget service after the sale. I bought a nearly new Lexus off their lot and after signing a ream of paper and excited about finally getting to drive my new car home was handed only one fob. When I asked where the other fob was, the salesman just shrugged his shoulder and mumbled thats all they had, but they could provide a number which I could call to arrange a replacement cheaper than would it would cost to go through the Lexus dealer.A day later, I noticed there was no front license plate nor a bracket for one. In one of the disclaimers they had me sign, I acknowledged that it was California law to have a front licence, so in a way I felt a bit culpable about not checking this too before completing the deal and driving off the lot. So anyway, I asked my salesman what he would do about it. He suggested I thoroughly inspect the car and look for the lost plate. I did that and after telling him, there was none to be found, he retorted that he didnt think there was any way he could please. Seems having two grievances is too much for them. It was only after I mentioned that it was them that transferred a car to me that was out of compliance with the law, did I get a response back--probably at the behest of the next level of supervision--that they would process for a new license plate through the DMV.

An
Review №70

Enrique Rivera is, by far, the best! Super knowledgeable and helpful, especially if you’re like me and don’t know much in terms of cars... lol. I recommend him to anyone that is in need of car assistance ^-^

Na
Review №71

Chris Z. made my car buying experience great! What usually feels like a forever process was no where near that with Chris’ expertise. He explained each car I was interested in thoroughly, was honest, and had a great personality. Thank you hanlees and Chris Z for helping me find the perfect car to start the new year in

Ri
Review №72

There is no other dealership like Hanlees Davis Toyota because they don’t have an employee like Enrique Rivera!! Enrique was very knowledgeable about his product and the competitors as well. True be told, the reason I bought here at Davis Toyota was because Enrique was just very enthusiastic and transparent!! Thank you Enrique.

Is
Review №73

If your looking for a stress free sale atmosphere you need to see Enrique. He is super knowledgeable and helped me rebuild my credit. Thank you for all your patience and not giving up on me. Thanks Enrique.

Ta
Review №74

I have been to many dealerships before and this was by far the best experience I’ve had. Staff member Chris Z was very respectful and informative. He helped me find exactly what I was looking for and was 100% focused on me.

Je
Review №75

I had an amazing experience at this dealership with the help of Luis. Thank you so much for your patience and all of your help with finding my dream car! They are very welcoming and family oriented. My parents were also able to buy their truck here within a month of my purchase and there are absolutely no complaints. Thank you, Hanlees Davis Toyota and Luis!

Se
Review №76

Please be aware that they will try to take advantage of you. Whatever deal you can get from them, you will get a much better one anywhere else. Drive 20 min to Vacaville, Fairfield or Sacramento. You will save a lot of money.

Li
Review №77

I had a great experience here at hanlees Davis Toyota, Tyler Castro is a very helpful and honest person. He never put any pressure on us to buy a car he simply did his absolute best to help us out and answer some of are questions. I definitely recommend Tyler Castro.

Ma
Review №78

Very easy going experience. My salesman Enrique personally helped me through every step of the way without pressure. Made this car buying experience stress free. 10/10 would recommend.

Lo
Review №79

I was so impressed by the professionalism Chris Z showed me. Very nice and straight forward. I would highly recommend others going back and recommending him, he will take care of you. Amazing!!

jo
Review №80

Thank you Luis for all the information you have provided to me in making a better financial decision. Thank you Luis! Was able to get me into a vehicle that I was looking for and was very nice

Mi
Review №81

Never blame employees. Hanlees is an auto group that does it best to reincarnate all of those tactics we all despise from car dealers. You will find unnecessary dealer pacts, that add no value to the car. They arent up front about pricing, going in low to get you interested, only to show you the real cost of taxes and registration after you make an offer. These costs are around $3,0000. In this barbaric process you wonder why they pay car salesmen who cant deal with you. They must go and see what the boss man can do. After this, they offer you a rip off service plan. Rumors say this is a 50% commission item. My salesman told me the service intervals was 10k. Its five. I cant help, but believe, this BS is counter productive in the long run. It fails to establish trust with their valued costumers and we live in the Information age. The word does get out and prospective customers will go elsewhere.

Ba
Review №82

Enrique thank you showing the features on my truck. I had purchased a truck from another dealership, but they didnt explain anything to me. Thank you Enrique. If I could I would give you 7 stars out 5!! Awesome work. Thank you Enrique.

Ma
Review №83

I just want to say thank you to Hanlees Davis Toyota but especially to Rob or people like to call him El Compa, for helping me and my parents find a truck. If you guys want to talk about great customers service he’s definitely the guy, treats you like family and will work with you through the whole thing. Definitely will be coming back.

Ar
Review №84

The staff at this dealership are very knowledgeable and hands on. More Specifically the salesman Enrique Rivera was a great help with getting me into a car that was right for me. Thanks again!

Pe
Review №85

After contacting Andrey after seeing his add, I was surprised by his knowledge. He was able to answer all my questions. That is very refreshing as most sales people at other dealerships werent able to even answer most of my questions. Once I came in, he already had the Tundra pulled up and waiting. He had an amazing work ethic and got me in and out the dealership in under 40 minutes. He made the purchase experience easy and straightforward. I would highly recommend him to anyone who is thinking of getting a Toyota.

Ed
Review №86

Enrique, carnal!!! Thank you for the helping me out in getting my Tacoma!! I just got back from Tahoe!! and must say, that off-road crawl feature is truly amazing!!! Thank you Enrique for everything. For all your future car needs, I highly recommend talking to Enrique!!!

Do
Review №87

My car was there for 5 days waiting on a check from my car ins. co. so that they could install the catalytic converter. My complaint is that they could have washed my car. I was very disappointed. There were dirty hand/finger marks on my doors. Vehicles should be washed after being serviced. They got paid $3200 for this claim and I figured Id get a free car wash.

Ma
Review №88

Hello, I went into your salon and as a costumer I would like to leave a comment about the service, overall the service was good, the employees were nice, but just one employee stood out, his name was Jorge Sevilla Godoy. Jorge stood out in a bad way, he refused to even check/inspect the second problem in my car that we needed to get fixed(if he cant fix that problem, he couldve at least checked it and suggested where to get it fixed or he couldve told the he doesnt specialize in that, but he didnt do anything, he just denied and ignored the requests to fix the problem, I only had two problems in the car), also, unlike the other employees Jorge didnt show any sort of respect to me.

Ca
Review №89

Hey guess, I wanted to share my Car shopping experience I had with Enrique. I was a first time buyer, no credit. Didnt even have a credit card to my name, and I really needed a car for work and all. My friend had previously purchased a car from Enrique before and referred him to me. I called him right away got me an appt that day. Before you knew it I had my car. Super nice guy. Highly recommend him. If you or anyone you know is looking to purchase a car. Check him out, Ask for Enrique over at Hanlees Toyota.

Ri
Review №90

Good service, employees v friendly 😊

Is
Review №91

My experience here was great, thanks to Enrique he was very patient with me,went out of his way to answer all of my concerns and questions. He was also very attentive and conscientious through out the whole process, which I am very grateful for.

Ro
Review №92

I came in looking for a used Tacoma, and Austin helped me find a great rig. the 2015 Tacoma is exactly what I needed! Thank you Austin, you are awesome. Thanks for the ideas on what to do with it, like the wheels and audio system.

Ca
Review №93

February 2020- First time bringing my car here for service. Might me my last even though it is a convenient location. Service person was less than courteous. I do not have time for attitude.July 2020- just got a call from this place. They want me to schedule an appointment for some maintenance. The person on the phone had a horrible attitude. Basically scolded me for not taking my car in. I’m definitely not going back to this dealership.

El
Review №94

Nothing but wonderfulness from Enrique and the finance department. They were able to get me a lower rate than my own credit union. Thank you Enrique for the great service.

al
Review №95

We had a great experience working with Luis Paulino. He helped us narrow down exactly what vehicle we wanted and shared his personal experience to help guide our decision. He listened when we told him what was important to us for our vehicle and did a wonderful job helping us in this entire process. Thank you!

Ja
Review №96

My husband and I purchased our very first car from this dealership! Matt was welcoming, ready and willing to work with our budget. He made the conversation and experience easy going. David(I believe thats his name) entertained us and made the signing process so smooth! We were very pleased with our experience and purchase. I love our new Kia Sorento and so does our new baby! Please ask for Matt at Hanlees Davis Toyota if youre interested in shopping for a new car!

Gl
Review №97

Hanlees Davis Toyota has amazing employees Luis Paulino helped me out through the whole process and made everything so much easier for me, he’s attentive, helpful, has a great personality and will definitely help you get Into the right car, I walked in there not knowing anything about financing a car and he definitely made my experience so smooth! Everyone should definitely stop by and see what he can do for you! Thank you for making my experience so much easier!!

An
Review №98

After buying my Third Car from this location, I finally decided to give Big Matt the 5 stars!! Great Job my man!! VERY HAPPY with the new Camry!!

Mo
Review №99

Enrique helped me drive out with my new F-150. He was very attentive and helped with everything. I would highly recommend giving him a visit.

lu
Review №100

I needed help as I have bad credit, and Luis was great at helping me out and guiding me through the process, making sure I was approved!Ive recommended friends as I know Luis and the Hanlees Toyota team will take care of them.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:4202 Chiles Rd, Davis, CA 95616, United States
  • Site:http://www.hanleesdavistoyota.com/
  • Phone:+1 530-753-3352
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:10am–7pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
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