Ive had the owner Russ and his assistant, Brian, over to evaluate and re-line my sewer pipe from the house to the street. They are awesome. Professional, great communication, punctual, hard workers, and most importantly, a great end product. I highly recommend them, you wont find better.

Russ, the owner of the business, returned my call on a Sunday afternoon to discuss the problem that I was having at my house. Water was seeping into one corner of my basement right near where my sewer pipe left the foundation. He came out the next day and inspected the line, and sure enough, he found a crack in a portion of the pipe for which he quoted a lining solution at a very reasonable price. The whole operation took less than four hours and I no longer have water seepage in my basement. I could not be happier with Russ and his company for this work. I would absolutely recommend Quality Sewer & Drain to anyone that is experiencing sewer issues.

We were referred to Russ at Quality to reline our sewer even though they are based in Massachusetts and we are in Nee Jersey. Can’t speak highly enough about him and his team - they were able to save us thousands by repairing with trenchless technology vs having to dig up the property. If you want quality work, professionalism and value no need to look any further.

We had some aggressive roots growing into our main drain line to the point we had a back up. We called quality sewer & drain to have it cleaned out a couple of times. We then decided to have the pipe relined. They did a great job! No digging they did all from the inside of our finished basement. Not only did they do a great job and leave my basement room the same way they found it, they were willing to work with our schedule and do it while we were away. That way it wouldn’t be a hassle for us using the water. So happy we never have to worry about the tree roots again!!!

Russ was so professional, reliable and trustworthy. We worked with him and his team in May 2021 to line our 100 year old cast iron sewer pipe. Even when he encountered a few challenges on his end, it didnt impact our service or schedule. He truly went above and beyond to deliver the highest quality, was friendly, communicative and a pleasure to work with.

The absolute best company and service you will ever find for drain/sewer cleaning and repair. Save yourself time, money and aggravation by calling Russ at Quality Drain & Sewer first.Russ did a better job of diagnosing and fixing a problem with the main pipe in my house for significantly less money and time than another company that I’ve done business with for the past 7 years.Russ is a true professional and exceptionally knowledgeable about drains and sewer pipes. He takes the time to explain what the problem is and shows you everything that he does.You will not find a better company for this service and I would highly recommend Russ & Quality Sewer & Drains to anyone.

We contacted Russ and his team when we moved into our new home to do a main sewer pipe inspection. He was great on coming over quickly to do an inspection and cleaning it out the same day when a clog was found. After talking through the issue, we decided to do a pipeless trench lining to repair the pipe. Russ and co. was able to get in and get this work done before we moved into our new home which saved us the headache of having workers here while we were moving in. Would 100% recommend and reach out to them again if any issues came up!

Russ came to my house for a second opinion and saved me a lot of heartache with his experience. I already had a camera inspection and thought I needed to dig my main sewer line. Russ thought from pictures that he could repair it from the inside and did so. He helped locate an outside cleanout access line while he was here. Would highly recommend and will be using again in the future.

Russell arrived earlier than expected and solved the problem quickly and efficiently!! Will be bringing them back to permanently solve the issues!! Thank you!

Russ was responsive to our call for assistance and arrived within 20 minutes of our call. We have an old house with 8 people and 4 are over 90. The lesson learned was that flushable wipes are not flushable. Russ made certain that everything worked perfectly before leaving. He is highly skilled, courteous and was thorough in making certain that all systems were properly functioning before leaving. We strongly suggest using Russ for any drain issues. Without doubt we will call him again if we have a need for his services.

Russ and his team are excellent. Highly skilled and reliable. Definitely call Quality Sewer & Drain for any issues with drain lines. I also highly recommend calling them for preventative maintenance. Very reasonable pricing and just a pleasure to work with all around.

Our dental office found ourselves in an extremely precarious situation on Saturday with a completely clogged pipe, a sink that wouldnt drain, and didnt know what to do. A quick call to Russ and he arrived right away with a smile, ready to save the day. He and his team are polite, professional, helpful and we will continue to use them for all plumbing issues.

Called Russ to inspect slow-moving main drain in a commercial building, after a camera inspection he determined the cause to be a broken pipe and root intrusion. I was able to watch live on the camera screen with him and he saved the video so that I could have it for future reference. He proposed a no-dig repair solution which was ideal based upon the location of the break. He was on time, went over the whole process in a clear and concise manner, and performed the work professionally. I would not hesitate to use him again or recommend his services to others. Both Russ and his employee Brian are pros.

I highly recommend this company and Russ himself. A true professional in the industry. Responsiveness arrival time job completed and clean up when above and beyond my expectations. He is professional courteous and very knowledgeable. Truly grateful for the services I received by this company and I highly encourage all to use for future business!

Professional and courteous. Assessed sewer pipe problem in a thorough manner, provided estimate and repair date and completed the repair in a timely manner

Russ and his team provided and exceptional experience for my wife and I in our new home. They were at our house on time and diagnosed our problem very quickly. They were very thorough and explained everything every step of the way. Great experience and definitely would recommend! Thanks guys!

Best ever! Russ knows what he is doing and he goes the extra mile! Not only is the service top notch and fast, price is very fair they took the time to educate me on the pipe lining👍👍 A+++++

This company is not professional. Would not recommend. I wish I could give them zero stars

We had a sewer back up Christmas night. We called Quality sewer at 7 AM the day after Christmas and left a voice mail. Our call was returned within 5 minutes. Russell had a prior commitment but promised to be at our home between 10 & 11 AM. He arrived at 10 AM and assessed our sewer system. Due to the design of our service the pipes were backed up about 3 feet above the drain access, meaning when opened we’d have a massive rush of sewer water enter our basement laundry area. Due to experience, Russell found an alternative entry point which made the clearing process much more difficult, but he cleared two blockages and avoided further waste entering our home. Once the system was cleared Russell examined the system and showed us color video of sludge build up and suggested water jetting to prevent future issues, and scheduled that process for the following day. Russell arrived quickly, explained every step and showed us video, giving us piece of mind. His equipment was all in good working order, and his work ethic was above average. In my experience, Russell is a rarity in the trades these days, a true professional. As far as cost, my wife and I were pleasantly surprised at how fair he was. Over all, I would strongly suggest his services.

Russ was AMAZING! I noticed water spraying out of my main in the basement and had no idea what to do. A friend suggested I call Quality Sewer & Drain. The receptionist said they were closed for the day but would ask Russ if he could swing by. Not only did he swing by within the hour (mind you this was 7pm) but he diagnosed that my water meter blew and called the town to come out and replace it. He even waited around until the town came to my house. I honestly can’t say enough good things about Russ and Quality Sewer and Drain! They are by far TOP NOTCH! With all the bad that happens in the world, it is great to know there are still some pretty phenomenal people out there! Thank you Quality Sewer and Drain!

Quality Sewer & Drain recently helped us with a broken sewer pipe. They came out right away to diagnose and repair. They were in constant contact with us and our insurance company. The interior and exterior were treated like it was their own house. We are grateful for their work.

Excellent service and advice from this company. Russell is prompt, tidy, and did a great job assessing and repairing my sewer. I was able to have him work on while I was away, and it was all fixed by the time I came home. I highly recommend him.

Quality Sewer & Drain has you covered from small jobs to big ones. I’ve called Russ quite a few times from kitchen sinks backing up, urinals clogged and garage floor drains with separator tanks backed up. Every job is taken care of promptly and thoroughly. There’s no lack of quality in Quality Sewer & Drain.

I had a back up in my at my house. I was able to call quality and have them come out right away. They cleaned out my line where the blockage was. Then they went above and checked the mail line out to the street. After all the work was done they cleaned up the area around where they worked. Very professional and personable. I would recommend Quality sewer to anyone that is having issues at their home or business.

Called them off hours to clear a floor drain that was connected to our dishwasher at my restaurant. I tried to snake it but couldn’t fix the blockage. They came super fast and fixed the drain quickly and saved our dinner service. Very reliable and reasonably priced for weekendEmergency service. Highly recommend.

Quality Sewer and Drain is the best. We called yesterday and Russ fit us in today and handled everything. So quick and efficient. Best service on the North Shore! We will definitely use Quality Sewer and Drain again and would recommend to anyone I know.

I had two drains cleaned this morning and I was very pleased with the service! Friendly & courteous even though I was mistaken about the appointment time. In & out very quick and took the time to explain the issue to me. Will definitely use Quality Sewer & Drain again - as well as recommend it to anyone who needs this service!

Russ was amazing, he showed up right away and didn’t stop until he found the problem! I referred him to a friend and he was also very satisfied! Thanks for all your hard work!!

My main sewer drain to the street backs up every few years and needs to be cleaned out. Its been going on for years, and I have a regular guy who comes and cleans it out for me. When it backed up this morning, I called him and wouldnt you know, he was on vacation. So, I searched online and found Quality Sewer and Drain. They had great reviews and to top it off they are from my home town of Danvers - support your local businesses!!!I called around 10:15 a.m. and Russ and his apprentice were able to make it around noon. I was very pleased. Their work was really good. They had to clear the whole drain all the way to the main sewer, and then went in with a camera to check it out. Turn out its not roots as my last guy thought, but a belly. A dip in the pipe that catches stuff and slowly backs up. So now that I know what is actually wrong I can fix it if I want.Long story short - fast, clean, friendly, and modern equipment. Id say Ive got a new drain guy :-)

Water meter broke tonight while I was at work. Wife was recommended this place through Facebook and called him after hours. Person that answered the phone said they were closed but would call the owner. He was at my house in under and hour, determined it was the water meter, and called the city to come out. He waited there til the city showed up and did not charge us anything. We now have a plumber for life.

Really cant say enough about the communication and level of service. We called about a clogged drain, phone answered right away, we scheduled an appointment for which he was a couple minutes early for. Russ fixed our problem easily and then worked with us on another issue. He was fair and honest. Its nice when you get a customer experience that easily could be rated 10 stars. Highly recommend!

Have used Quality Sewer & Drain Cleaning on two occasions, once for a clogged toilet, and another for a slow draining tub. Both times, my call was answered promptly and Russ was able to come out the same day. Hes professional, honest, and his work is top quality, with fair prices. Will definitely call again should any need arise, and will highly recommend him.

Russells service delivery was excellent. He was timely and professional.I had a clogged bathtub. He understood how much i needed the problem fixed therefore he made it his priority. Highly recommend to anyone

What great service! I received a quote on an emergency call and the issue was taken care of all within a few hours. Russ identified another problem that also needed to be taken care of. He fully explained what needed to happen but did not pressure me to make any decision then and left me with relief even if I left it as is. You have gained a repeat customer!

Russell came to my house today clear a clog in our bathroom sink. He was quick and professional. He left the bathroom (not just the drain) cleaner than when he arrived. I would absolutely recommend him to anyone in need of these services.

Russ does amazing work. Hes the type of guy youre happy to have working inside your home. Friendly, knowledgeable and thorough.

We had a persistent clog in our toilet that required 4 visits in total. Turns out the toilet was fine, we had a faulty teenager. Russ was very responsive, came when he said he would, was reasonably priced and great to do business with. I hope I never see him again...but if ever we need a plumber from now on, hes the guy Id call!

There was a plumbing issue (loud gurgling drain) in the town house that I rent. The property manager brought his own plumber out to fix it, but the issue still persisted. Russ of Quality Sewer and Drain Cleaning was then called, and was able to figure out & fix the problem right away. He is extremely knowledgeable, friendly & courteous. I would highly recommend him for anyone with plumbing issues.

1/10/2019Russ from Quality Sewer and Drain was communicative, prompt, professional, effective and the cost was reasonable. I used Google Maps to contact Russ on a Saturday afternoon and was able to book a Monday morning appointment to clear our drain. Russ provided a rough estimate and after doing significantly more work than a normal drain clearing came through with a very fair rate.We had a clogged drain that ended up being ~60 feet from our house. Russ cleared the roots that were the problem and gave us a set of recommendations for how to deal with it going forward.I will be recommending Quality Sewer and Drain to everyone I can, as I couldnt be more satisfied with the service Russ provided!

Fantastic local company. Russ is fantastic...he was on-time, efficient and gave excellent advice on how to prevent future issues. I highly recommend. Thank you for all your help!

Highly recommended. Very flexible, accommodating and prompt. On top of that, did the job quickly and did it well! Will use again.

Russ was awesome. Came home to a frozen sewer line. He spent 15 minutes on the phone giving my some things to try until he could make it out. He answers all your questions and walks through everything hes doing if you want him to. Very reasonable prices. Hell be my first call for any issues we have in the future. Highly recommended!

We had a sink drain clogged. Russ came by with in the HOUR after placing call and resolved the issue. We are very happy with the service and will use them again. The price was very reasonable.

WOW - What quick and punctual service! Needed our tub and bathroom sink cleared as our drains were obviously backed up and slowly moving water through. Russ came Highly recommended from a friend, I can see why. Very professional, on time, fair pricing and honest. I would highly recommend the services of Quality Sewer & Drain Cleaning. If you are looking for a professional who takes pride in their work, Call them today! I am so glad I did! Love supporting local businesses!

I was getting ready to leave for vacation when out kitchen sink became completely clogged and would NOT drain. I came across Quality Sewer and Drain Cleaning after a quick internet search and called in around 7AM. My call was immediately taken and they were able to schedule an appointment for 9AM. The owner actually came to do the work and was professional, prompt, friendly, and most importantly did a wonderful job. I found the pricing for an emergency service to be very reasonable as well. It is without hesitation that Id recommend Quality !

Called Quality when our basement backed up with sewage. He answered right away and showed up earlier than expected. He cleared our main line sewer of roots and while he was at the house also fixed our tub drain that was draining very slow. Cant thank Russ at quality sewer and drain cleaning enough, highly recommend!! Nothing like friendly local services!!

Top Notch Service! RJ came right out (emergency call) and quickly knew what the issue was. He was able to fix the problem and even went above & beyond and cleared out the pipes that werent part of the original problem. Highly recommend Quality Sewer & Drain Cleaning!

Russel is the best,no doubt about it. We had a typical clogged drain line or so we thought. Russell showed up on time and his goal was not only to clear the line but find out what the cause was. Well we ended up having to replace a number of feet of pipe going from the house to the sewer line. His camera system found cracks in our main line so it turned out to be a true emergency and he made calls right then and there and on the same day it was done. He used his cameras to inspect every inch of our drain line to make sure all was good. We have had other companies in the past and no one took the time and made the effort to actually find the cause. IMHO there is no one better. As far as cost he was very reasonable. The next morning at 7 am he showed up and put loom and grass seed on the lawn where the work was done!!

Has helped me for the last few years. He has always come on time and gets done right the first time. Ive run into a few last min problems and its been helpful to know that my phone call is returned fast and he came straight over to figure out the problem. I couldnt have asked for a better job!

Russ knows his stuff and fixed our drain problem pretty quick and offers good tips and tricks to keep the drains flowing now and in the near future. I highly recommend him and hes very fair on the cost of service as well.

I have known the owner for over 13 years and he learned the family business well from his parents. I see from videos and other ratings that he is very professional and makes himself available all the time for emergencies. Try Quality Sewer and Drain for all your plumbing needs.

Russ was very knowledgeable and friendly. He went above and beyond. I called him on short notice and he came out and figured out my problem and saw it through until the project was finished.

Had a drain cleaning problem, called Quality sewer. They came right away, got the job done and cleared with a reasonable rate. Would definitely recommend.

So responsive & helpful. After a big storm we woke up to find our balcony drain clogged which caused a water leak in the house. Early in the morning Russ immediately helped answer my questions and was at my house shortly after to fix the problem. Couldn’t recommend this company more.

If I could give Quality Sewer more than 5 stars I would. I had an emergency sewer back up at my residence. I thought my main drain line may have been frozen, but it turned out to just be roots. Russell Joe (owner) answered our call for help during the early evening. He was at our house in less than an hour and had us back up and running shortly thereafter. I have used them a total of 3 times (twice emergent) and he as ALWAYS respond promptly.He takes the time to be clean and to clean up afterwards. He also explains everything.They are an awesome business and I couldn’t recommend anyone else for this type of job

The septic company had come out twice to snake the main sewer pipe from the outside after multiple drains out on to our floors. Snaking it temporally opened the drain but the blockage came back. After the 3rd overflow, I messaged Russ at 7pm and had an appointment for 10am the next morning by 7:05. He showed up on time, fully assessed the problem from outside and in, and made the recommendation to jet the main sewer pipe. He was able to dislodge huge amounts of grease build-up and get the waste water flowing again. Fast, courteous, knowledgeable and reasonably priced. A must call.

Having seen Russ and his crew work and solve problems that other companies walked from, its clear if you need your drain cleared the first time? Hes your man! Call them today and see the difference an owner/operator makes on the jobsite!

Called Quality Sewer & Drain they where very responsive heavy rains backed up our storm drain. Russ the owner came right out and and snaked out the drain and cleared it of roots. Love supporting local businesses thanks Russ.

We had a recurring drain issue, and Russell joe, Jr came out to check it for us. he took care of the immediate problem, and said he could return in a day or two to fix the other issue. however, he called later that morning and said he ended up with some time, would I like him to come back today and finish! EXCEPTIONAL service, QUALITY work!!! we love supporting local businesses, and this is one of the best! (Although, we hope we dont need you again)! ; )

Highly recommend. Does great work, good attention to detail.

Had problem at my condo in Danvers and Quality Sewer and Drain Cleaning to the rescue. Problem with waste backing up in the basement. Russ was there within a couple hours and resolved the problem. Had a issue with Roots which Russ was able cut thru with his snake. Highly recommend him and all his services he offers

I would give more stars if I could! Had a clogged sewer drain and was able to get immediate help and the price was great!

Wouldn’t give this company my money or time if I were you. BEWARE!

Professional, available and they know what they’re doing. I would absolutely recommend them!

Great customer service, great quality of work, I highly recommend Quality Sewer & Drain!

Best customer service in the industry!

Very reasonably priced, fast, friendly and efficient!!! I called him with an issue and he answered the phone and was at my residence that afternoon A+!!

Great fast service!! Very professional and friendly in all aspects.

The absolute best around!!!