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Total Entertainment
123 Liberty St, Danvers, MA 01923, United States
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Fo
Review №1

My company, Food Truck Ventures, was booked to do a large event for early September, til Delta arrived-- and the event was delayed. Not only did Total Entertainment roll with the change, they also rolled with subsequent changes, showed up on time, delivered clean tables & chairs -- and all with a smile and at the most reasonable prices around. I am so impressed with Total Entertainment and Rich Kraby that I have already referred some of our partners to them. Thank you TE -- look forward to next time.

Ti
Review №2

Highly recommended! I have used this company for both of my kids birthdays since they were babies! They have always been very helpful, accommodating and professional. Plus they have the best selection around. You won’t be disappointed :)

Ke
Review №3

WOW!!! What can I say?? This company is the best. I’ve been ordering everything from bouncy houses to large capacity grills for all of my birthday parties, graduation parties, family reunions etc for years. They never disappoint. Great prices, super easy to deal with and always helpful. Thanks Rich and Crew!!

As
Review №4

Total Entertainment is great! They responded immediately to my inquiry and helped me select the right bounce house for my event. Delivery, setup and pickup were on time and quick. Offered multiple payment options, including venmo. This is a great company to work with and I highly recommend them!

si
Review №5

We rented bouncy houses from them couple of times!Everyone from total entertainment were awesome! From the people at the office to the delivery guys!I would 100% recommend their services, they will adapt to your needs and make your party really special!!!

Al
Review №6

Used total entertainment for a school family event. All our students loved the 5 in 1 bounce house the entire time! Total Entertainment was very efficient and easy to work with. Will definitely use again!

Gi
Review №7

Total Entertainment delivered and setup on time and the tent and tables and chairs were very new and clean. The setup staff was very professional and the office staff did a great job of communicating with me. I would definitely use them again.

Gi
Review №8

I recently moved to the area and last minute needed a bouncy for my oldest daughters birthday! I reached out and they responded immediately and got me a great unit for a great price. Not only that, but the customer service was absolutely AMAZING!!! I highly recommend using them for any event, they were very busy and still accommodated all our needs with a smile. Extremely friendly!!! I can’t thank you guys enough. I’ll be coming back here for any party needs! You guys know how to treat customers! Thank you again!

De
Review №9

Worst place to deal with never responded to email .called directly, never got a call back. And when finally got someone to do their job they told me I had to pick it up myself. After the lack of any kind of motivation to rent it to me in the first place over a week of poor professionalism. Would have liked to give no star but I guess for answering the phone they get one.

Ni
Review №10

Rich is the best! Last minute on the their busiest day of the year they were able to fit us in when no one else could! He really went above and beyond to accommodate us and get us exactly what we wanted for my daughter‘s birthday!! We will absolutely be customers for life!

Je
Review №11

I was THRILLED with Total Entertainment! Rich advised me and help me make some great decisions for our event. The day-of team had everything set up on-time, and made modest adjustments to the layout at our request. We rented 3 table games and 2 inflatables. A few friends asked for a business card during the event, and a few more have emailed me since asking who we worked with. I would gladly work with this company again and would have no qualms recommending them to others.

Jo
Review №12

Tent was perfect, reservations were easy, linens were freshly pressed and crew was polite and efficient at set-up and takedown.Well use Total Entertainment again for sure!

Al
Review №13

We recently worked with Total Entertainment to throw a Casino themed holiday party, and they were amazing! They went above and beyond for us every step of the way - the owner personally recommended what he felt would be the best pieces of entertainment, helped us figure out how to use one of their fair games to raise money for charity, and modified the time they stayed so that we would have the best party we could throw. I cant recommend them enough and am looking forward to using them again in the future.

Ma
Review №14

They do not answer so calls and never got a response back after submitting quotes. Very disappointed.

JI
Review №15

Rich and Total Entertainment were great to work with for our senior event! They were very responsive, professional, and the rentals were exactly what we were looking for. I definitely recommend them!

Da
Review №16

If your looking for local entertainment for your kids look no further than Total Entertainment . Rich and Chris have been amazing. I ordered a bounce house for my sons birthday. They sent me a wide variety of options to choose from and were reasonably priced. I had questions in regards to weather and they were quick to respond and super accommodating. They are my go to for entertainment. They have been easy to deal with and I plan to use them again. I highly recommend them!!

Va
Review №17

Great experience at Total Entertainment. The price is right, the staff is wonderful, the tent and set-up were top notch, the heater was perfect, and the staff even hung my string lights for me! The tent looked magical, and everyone was kept dry and warm, thanks to owner Rich and his staff! Highly recommend!

Ma
Review №18

Worked with the team at Total Entertainment to rent tables, chairs, linens and tent for a party in our yard this past Saturday. From the very first phone call I placed to Total Entertainment until the team picked up the rented items on Sunday morning from our yard, the service and communication was excellent. Communication via text, email and phone was prompt, professional and timely. Quality of rental equipment was excellent, linens were immaculate and I look forward to working with Rich, Debbie and Chris again in the future. Thanks and well done!

Le
Review №19

Rich at Total Entertainment was amazing. We had a last minute request that he happily accommodated. Within just a few hours we had an amazing and professional POKER DEALER at our event. It made the night! Total Entertainment has become my go to for all entertainment needs. I highly recommend them!!

Me
Review №20

This is the second time I have used this company and they have been great. The first time the bouncy house came early, was cleaned thoroughly and the guys were very nice. This year we had to reschedule a bouncy house at the last minute for weather and Rich worked with us to come up with other options to use in the garage. I would highly recommend this company for your party needs. The garage was great for covid - keep the doors open and the kids could still have fun.

ma
Review №21

I would like to take a moment of your time this morning to thank you for the services you provided for my event last night.The staff was excellent. They were pleasant and engaging. The night was perfect. Your companys contribution was a main part of the night being so great. It was easy to work with you and plan what I needed and wanted. The quality of your equipment is excellent. I would definitely recommend your company to anyone and if it happens that I plan another Casino Night party you are the guy to call.

Mi
Review №22

My wedding plans changed substantially over the course of this year, and Rich at Total Entertainment has been wonderful to work with. He was always prompt replying to all my rental inquiries for chairs and tables and the like. Would recommend!

Je
Review №23

Rich was very responsive and accommodating. My son LOVED the Spiderman bounce house and slide- and the price is right too! I will definitely use Total Entertainment in the future.

Ji
Review №24

I ordered the sports arena for 10 of my sons friends for his 10 year birthday party. They stayed in it the whole time and had a blast .I not say enough about the company and the set up and How awesome they were at helping me find the perfect fit for my son and his friends

Gr
Review №25

Very responsive to my last minute surprise party needs. Made the process seamless by managing all aspects: tent, table, chairs, lights, DJ, karaoke, and video game. Took serious the specific needs of my party and honored all of my requests!

No
Review №26

Northeast Banks Event Planning Team contracted Total Entertainment & Boston Casino Events to supply the casino tables and red carpet for our annual Employee Celebration which is hosted in Portland, Maine. We booked seamlessly and the onsite set-up crew were helpful, experienced and timely. This was the first time that we had hosted an employee party with a casino and it ended up being the best party our company has ever had. All 11 casino dealers were experienced and instructed employees at each table on how to play. We will be hiring Rich and his team again for this years event and cannot recommend them highly enough.

Hi
Review №27

I have worked with Total Entertainment for years and they are hands down the best. Whatever you need, whatever you want, they can do it! Everyone who works there is helpful and responsive. And if you are unsure about entertainment ideas, they can guide you. No matter the size of your event, you will want to work with Total Entertainment!

Ka
Review №28

Rented poker table and slot machine for small family gathering and everything worked smoothly, Rich was easily accessible and price was reasonable.

Li
Review №29

Great games, bouncy house! And easy to use hot dog cooker and popcorn maker! Weve used Total Entertainment for 6 years for our 5K. They are always ready with our order and even included tongs for the hot dog cooker. Will be back next year.

Ma
Review №30

Great company with great service and nice people. Helped us with chairs for a wedding reception and they were fantastic. Thanks!

Mi
Review №31

We had a graduation party and used them for a black jack and roulettetables. The two dealers were very friendly and patient. The tables weredelivered to event and picked up. Everyone enjoyed it! I highly recommend!

Do
Review №32

We enjoyed the talented dealers of Total Entertainment at our work holiday party. They brought all the tables, casinos to our event. Their dealers were fantastic at teaching everyone how to play and kept me on track with timing. Highly recommended.

Ha
Review №33

Everybody that I worked with at Total Entertainment was extremely professional, friendly, and accommodating! I would 100% recommend their services! Great company

Ma
Review №34

The staff is friendly and easy to work with. I simply rented a character costume, but received VIP service. I will certainly use more of their services for future parties.

Gr
Review №35

Don’t even know where to begin. I hired Total Entertainment initially on a recommendation from a woman who rented the same public park area that I had scheduled for my daughter’s wedding. The God’s were looking out for me on that day. She reported that Total took care of everything ... well I proceeded to test them on “everything”. The wedding was scheduled for early October and as you may expect the weather roller coaster started about 3 weeks in advance. Changed tent sequence right up to the Wednesday before the wedding added and subtracted rental pieces at will ... Total’s response was always the same no problem we got it. Oh I did forget to mention I had a heart attack 2 weeks before the big day(double bypass required). I would recommend this company for any venue large or small wonderful people to deal with in a world of “better check the fine print” companies. Thank you Total Entertainment I don’t think I could have done it without you ... especially you Debbie.

Da
Review №36

We rented a roulette table and dealer from Total Entertainment for a convention booth at the BCEC. The table was a highlight of the booth and Sonny, our dealer, was fantastic with the attendees! A big thank you to Rich who made the whole process seamless.

Ca
Review №37

More then one horrible experience with this company over the years. It shouldnt be this hard to rent and pay for a bouncy house. Manager was too busy to take my payment this week? 😂

Sa
Review №38

If you have sleeping kids do not use this company!!!!!!!When they came to pick up the house they came the following day at 7am banging on my front door with out any notice.

Information
60 Photos
38 Comments
4.7 Rating
  • Address:123 Liberty St, Danvers, MA 01923, United States
  • Site:https://www.totalentertainment.biz/?y_source=1_MjY4NzQ4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 978-777-2050
Categories
  • Party equipment rental service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:9am–1pm
  • Sunday:9am–5pm
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