I have been bringing all of my alterations to Christina for about 15 years. There is no one I trust more to make things fit perfectly! In this particular case, I purchased a bridesmaid dress before COVID hit. The wedding was then postponed over a year. I had ended up having a baby before the new wedding date, so the dress just didn’t fit right when the wedding rolled around (just a few months postpartum). Christina basically reconstructed my dress to fit my new postpartum look :) and I actually felt comfortable and happy in the dress (which I didn’t expect to). Christina and her staff always just make it happen. Difficult tasks and tight deadlines - they never disappoint and they are worth every penny.

My wife had an awful experience.I am writing this review because my wife is too sweet to complain but this place was the worst. If you don’t want to continue reading, then her is the shorten version. The place came recommended to her by the bridal shop where she bought her wedding dress, the tailor kept telling her after each fitting that she’d fix it by the next time she came in, and when she went into her last fitting nothing had gotten done. This forced her to go to a different seamstress 48 hours before our wedding as it was that bad.She had told me the first time she had gone in that the customer service wasn’t great but they took her appointment quickly and the prices were reasonable. The real problem began when she went back a month later for her second fitting as the seamstress had only shorten the front of the dress and had done nothing else. She still needed the cups size fixed, and the zipper taken in closer to the body, all things that the seamstress assured her would be done the next time she had come in. Another month goes by, and my wife goes to try the dress on for the third and final time. Again, nothing had gotten done and the fit looked awful. It was at this point that she was getting a bad feeling about this place but felt like it was too late to switch.Two weeks after the appointment, she went to go pick up the dress but insisted on trying it on because of how bad it looked the last time. The shop was kind enough to accommodate her request, but the dress still wasn’t right. When she asked if they could fix it, the seamstress said there was nothing she could do. My wife left and was obviously upset as we were only 4 days from our wedding.A seamstress that she has used before was kind enough to give my wife a second opinion and was astonished about how badly the first place had messed up including putting two different cup sizes in the breast area. The new seamstress had to redo everything that Pins and Needles had done but what took them 4 months to do, the new one took only 48 hours. Weddings are stressful enough, but this place added extra anxiety to the whole situation. If you get the feeling that things aren’t getting done here, then I would suggest pulling your dress from Pins and Needles so you can avoid the added costs/stress my wife was subject too.

I have gone to Christina in the past for a bridesmaid dress alteration, and it came out PERFECT. So when I went to get married with no hesitation I called Pins & Needles for my bridal gown. Firstly, they were able to beat (by more than half) the alteration price that the bridal boutique offered me. She had no limits on the amount of alterations or try ons which was great because most of us brides are dieting and hoping to continue getting smaller. As I lost weight, Christina continued to alter the dress to ensure it was perfect for my day and at no extra charge.Days before my rehearsal dinner I got a dress in the mail. I loved it but it was too big up top and needed to be altered. I called Christina in a panic and she was able to see my that day and had my dress ready in time.Christina did an amazing job and I will continue to go to her for every alteration I need, I would highly recommend.Attached is my rehearsal dress after she altered it; I will share my wedding dress once our pictures come back!

Our bridesmaid dresses while beautiful where very strangely made, and we brought them here and they were transformed into the perfect dresses that fit us all perfectly and were very comfortable.

Christina is INCREDIBLE at what she does! I took my wedding dress to her and was so impressed that I then brought two additional dresses to her that I wore as a bridesmaid in two of my friends weddings. Her appointments are quick and to the point. She made my wedding dress fit me perfectly and always listened to any adjustments I requested and executed them flawlessly. One of the bridesmaids dresses that I had ordered came 1 size too small and the wedding I was in was 1 week away, to say I was freaking out was an understatement. Christina made time for me, let out the sides of the dress, and fixed the dress to make it look like that was exactly how the dress was always supposed to look. I will go to Christina for any alterations I need in the future.

I had a great experience here! Christina did a fantastic job tailoring my wedding dress and with each fitting it just looked better and better! I felt fabulous and comfortable on my wedding day! She was polite and professional during the whole process.

I found this business online and referred to my sister in law to take her dress for few small alterations. I was shocked when i heard what they did to her as ive never heard and seen such thing in my life in going to many many tailors!! They got her sizes in order to make the changes on the dress and at the end they told her how much its going to be and the price was shocking!!! $120 ... i myself did a similar changed on my own dress at a different location with only $25!!! obvisouly my sister in law didnt want to spend that much and she thanked them and asked to just not do anything and she could go somewhere else... THEY MADE HER TO PAY $35 CANCELATION FEE! Just someone tell me where in planet this is normal to have someone pay $35 when they were standing in the store and they changed their mind due to being very very overprice!! didnt take her even 10 mins!! I think this is very unprifessional. I understand COVID impacted every business but we as the customers shouldnt be paying that with unreasonable prices and requests!

I came in with a bridesmaid dress about 2 sizes too small. Within a very short timeframe, I believe I was under a week, she was able to expand the dress so it fit perfectly. Could not be more pleased with the results

They were very nice and made nice face mask for my kids thank you so very much

The whole experience was wonderful! I thought I found a hidden gem, but everyone seems to know just how great Pins and Needles is and I will continue to share with anyone who needs the best.

Excellent tailor! My daughter had dresses altered for her Junior prom and senior prom and the work was excellent. The work for the senior prom was more involved and she even created a bustle so she could walk more comfortable. Highly recommended!

Reasonable and professional work. Had them hem two pairs of jeans.

Nothing but wonderful things to say about Christina at Pins and Needles. I have been going to her for alterations since my first semi formal back in middle school. I competed in Miss Massachusetts USA this past November and I couldn’t have felt more confident up on that stage because of her help. She made my gown hug me in all the right places and even added some cups to give me that extra “boost”. Not only did she fix my gown, she also altered my bathing suit for that portion of the competition and I was so in love. I highly recommend seeing Christina for all your needs!!!

I had a wedding about one year ago to attend.. it was a black tie affair.. Needed a dress but I am small and quite picky.. lolChristina took 2 dresses I had and put them more together.Black sateen Minnie Dress and a beaded gown I had..The dress came out AMAZING!!!!ONE OF A KIND absolutely gorgeous..She listened to everything I asked and was right on point...I will go there always!Thanks again Pins and needles!Christina is amazing...

Had my wedding dress altered there, I fell in love with Christine and will be returning with a bridesmaids dress for my friends wedding! Fair prices along with outstanding work.

I couldnt thank Christina enough. She was wonderful. Im excited to continue to work with her for my big day.

I had never been to Pins and Needles before; this was my first time. Since I had not done business previously, I did not know if an appointment was needed. When I called to inquire about appointments, I was informed that I did not need one. At that point, I said Id be buy at 10 am (the time that they open). I was informed to come a bit after 10, like 10:15, as the seamstress likes to settle in before taking customers. That should have been my first red flag. If you arent ready to business at the time that you say you are open, then you either show up earlier in the day so that you can be settled by business hours, or change your business hours.When I arrived, I did not see any prices posted anywhere. I looked, trust me. I did see, however, many signs posted (and framed) that stated CASH ONLY. Ok, I made a mental note of that.I was shown to a fitting room so I could put the dress on. I stood on the podium in my dress when the seamstress came out. She did not say hello or even ask me my name. Fine, I thought; not everyone is super friendly. She went away pinning the hem on the dress. She did not ask me what length I wanted, but Im not picky, so that didnt bother me (although it is worth noting if you are considering this business).Once the dress was pinned, I went to the front desk to be given an amount for the alterations - $150 to hem the dress, take in the top and add boning (which was neither recommended by the owner, nor requested by me). None of those alterations were itemized either - the cost was simply $150. I was like wow, thats 3 times the cost of the dress (it was a $50 bridesmaid dress that was made in China and ordered on Amazon). The young man at the front desk said Alterations are expensive.The more I thought of it, the more I got irked that I was being charged to hem 3 layers when 2 of those were stitched together. I called back to ask about this and was given an elaborate explanation of what needed to be done and why I was being charged for 3 layers. I am a skilled enough at sewing to know that those 2 layers could be done in a way that is faster and easier than what they alleged. I decided not to have them do the alterations and told them Id be buy to pick it up later.5 minutes later I got a phone call from the shop, Just a reminder theres a $35 consultation fee, cash only. If there is a consultation fee, that is something you charge the customer up front and something that you also tell them when they call for more information. I am not going to pay you for a fee that you have now made up in an effort to hold my dress hostage. I was so disgusted by this whole situation that I told them they could keep the dress. There was no way in hell I was going to give them a penny. I ordered another one for less than what they wanted for their consultation fee. If you do choose to do business with them, be vigilant. Ask the right questions ahead of time and ask for a ball park on the estimate. A skilled seamstress can easily tell you how much it will cost to take to hem one layer of a dress, etc.

The best seamstress ever!! My whole family has been going to her for years, I would never go anywhere else there is nothing she cant fix or make!!!!!

Excellent work, reasonable price, honest, personal service, couldnt be better.

Go somewhere else for your alterations!! My wedding gown was ruined here. Christina never listened to what I wanted changed on my wedding gown but just rushed me out everytime. My only regret for my wedding was coming here for alterations. Seriously

I brought my wedding dress to pins and needles in danvers ma to Christina the owner. She was so nice the entire time withal the alterations, I was nervous every time I went because it was taken apart and there were strings of beads hanging from it and I knew it would be put back together and look amazing when I picked it up. I wet to pick it up, there was strings and beads falling off of it, there was bunches of fabric sewn together where it was taken in instead of being cut and taken it and it didnt lie flat on my back it was all bulged out on one side, there were holes in my lace, there were strings of beads the piping that goes under the bust ripped and sewn on but you could tell it was ripped, there was a blue stain on the back of the dress from what I have no idea. The underneath was a satin and the top overlay on the entire dress was hand beaded lace and it looked like it sat in a trash bag for months she said she pressed it, well I have pictures and it didnt look like that before, it looks like she melted the fabric and it is shrunk. so my wedding is in 4 days and I dont have a wedding dress I can wear to it. This is a private label designer hand beaded gown made to order I did not buy this in a regular bridal salon and it is irreplaceable and when I told her I was discusting that this was ok with her she laughed in my face and walked away. I have gone 2 years planning this wedding with no stress, no drama, enjoyed every moment of it and took it all in but am sick to my stomach with this and dont know what I am going to do for a dress in 4 days.