We used Bartlett for 3 years, for all tree pruning, cabling, and integrated pest management... Its sad to report that things have really fallen apart at the company recently. The local arborist (manager / account rep) turned over through 3 people in 3 years, and they were totally MIA on scheduled services and non-responsive when called from July-September - turns out the guy just left the company without notice, and left all his customers in this area hanging. Finally when the new arborist came out around November, he promised to make it all right and earn back my business, but never heard from him again. He told me when visiting that he had inherited hundreds of new accounts when the last guy left, so probably they are just too busy. Their field crews doing the services have been GREAT, but the office / admin side has gone steadily downhill.

Best around!! These gentlemen listen. They get it. They know you want a decent appearance when they leave. They take care of your existing trees with love and concern. Beech tree pictured survived the storm unscathed because of their care and wiring cables. Without that it probably would have been ripped apart. They estimate it to be 200 to 250 ish years old.Keep that standing when everything around your property is felled! I looked out when the storm was done and there she was. Majestic and standing. One very small nip fell. She held strong!

Bartlett tree experts are incredible! Erik promptly got back to me when I contacted him, and was able to send an arborist out to my home to assess the safety and health of a tree I was concerned about the very next day. Sam (the arborist he sent) called me at work while he was at my house, and took the time to closely look at and discuss the specific concerns I had. He answered all of my questions, and was clearly very knowledgeable and skilled. I really appreciated the fast response, the professionalism, and the solid findings backed by keen observations that I received. I would highly recommend Erik and his team at Bartlett Tree Experts!

Meet with Matthew 2/6/2020 who told me someone will come out in a week to remove the tree, he called and gave me a day, no call no show that day for the tree removal, I called the same day he told me it was starting to rain and there were bigger jobs that eventually someone will come out that he will call me in a day or so for another day the week went and never called, I called back explained my frustration on him not calling with another day and how unprofessional the company is. It’s almost a month now and I have yet to hear from this company. I wouldn’t recommend if you don’t have several trees to be removed since my job was not big enough.

Al is great. I need a quote for my new house and he came with no cost share his expertise gave his quote in 10 minutes and make my day. Thank you