I called here as I was told Custom Upholstery does the work for Colonial Ford. However when searching for the name it does not populate as that. So i called to verify and simply stated hi good morning are you the company that does the re-upholstering for colonial ford? the lady responded with a very sarcastic YUP like i was bothering her. I hung up and didnt even proceed with my question. Looks like ill just have to find a shop with some customer service members that arent bothered by a question.
THE WORST experience Ive EVER HAD!!!!!!Not to mention .......**➡️ the owner and his wife are the only 2 reviews here! ⬅️** so that means the!!! 5 star ratings are FAKE !!!They lack communication big time and their business ethics suck! They want more money than what’s been written on the invoice. My car sat there almost a whole year waiting for a complete makeover. They made ME do the searching for the fabric. When they had to do the legwork of finding the fabric, they complained because they had to pay a small fee to get the “sample” fabric. ~But wait ~ ISN’T THEIR BUSINESS called “CUSTOM AUTO INTERIOR” ????? How custom is it when you can only pick out of the old inventory?!?How hard is it to find a fabric that does exist because you’ve seen it but most fabrics are only available to shop owners or businesses.So that’s where they ( CIA ) are supposed to come in , right?!?!? They told me my car would be garaged 24/7 .... but when I arrived unannounced to see the status of work they said would be completed...( WHICH WAS NOT) my car was sitting behind the building covered in pollen and tree debris , along with whatever else that could possibly destroy an all original, still cherry from the year the car was built paint job. I could go on forever..............So WATCH OUT !!!!!!FYI ~ they would not give me my car unless I payed them more money!!! And it had to be CASH!!!!!!!That was not on the invoice either!!
They do excellent work. I have used them before in the past. The staff is friendly and knowledgeable and will come up with ideas to create what you are looking for.
Friendly and helpful, understand your situations .