I had an excellent experience at Fix Auto Daly City. They were great at communicating the repairs they planned to do, and providing status updates. I was in a sticky situation because I had a long-planned trip but they needed more time after they found more damages. After telling them of my plans, they surprised me by prioritizing my car so that it could be fixed in time for my trip. This saved me hundreds of dollars on my rental, so I am very appreciative. Thanks so much!

Super easy and painless

The customer service was excellent. My bumper was fixed within a day! When it’s supposed to be for another couple days. I am so happy with the detail work from vacuuming inside the car to a flawless job well done to my bumper. It made my car look like a brand new one! Highly recommended.

Super responsive and quick to fix our catalytic converter “disappearance”. They stepped into a gap from my insurance company to help with towing as well. Definitely recommend them based on that alone!

I am very pleased with the repairs made on my Highlander. The SUV looks brand new inside and outside. The work completed was exceptional.Thank you very much for a job well done.Very Satisfied customer.

Marvic and her team are amazing. So nice. Remembered my name and face even with a mask on! Cleaned my car inside and out better than some car washes. Quick and simple bumper repair. Would highly recommend Fix Auto Daly City.

They were exceptionally professional and kept us up-to-date on a daily basiswith our repair progress.The work itself is remarkable.We feel like we have a brand new car.Were very pleased.

Marvic and team are absolutely amazing. They made the otherwise painful process of getting my stolen catalytic converter replaced an absolute breeze. They made sure to update me each step of the way and were completely transparent with all of my options. They knew exactly what they were doing and already had the parts ready when my car got to the shop so my car was ready to go the next day - they even cleaned the interior and exterior! Couldnt have asked for better service. Thank you SO much!

Marvic was so helpful and kept me informed each step of the way. They were transparent about the pricing and parts. Not only did they offer me a ride home because I didn’t have rental coverage, but they fixed my car in a day so I could have it for the weekend.

They were friendly and did a great job, what more could you ask for.

Good service, quick friendly and efficient. Only knock is that they washed the car but left the top dirty... Finish the job!

Place was good and only thing that was a little problem was I ask how much it would be to change one of my brakes caliper, told me 50 and the day I got it done he said 60. now I could have probably said you told me 50 the other day but I didnt and just paid the 60, 10 bucks is not much of a problem. I would still return here for future car fixes.

It took a long time to get the parts needed for the repair, and their work took longer than I had hoped, but everyone there was very friendly, they took care of everything with my insurance company, the work was excellent, and they even washed my car after the repair!

Professional and on time...kept me informed at every step. Would use them again

Excellent service very pleased with the awesome experience

In and out in the sane day! Highly recommended!

Car came back great. Cleaned it for me also

I wouldn’t even really give one star after the experience I’ve had with this Fix Auto location. I was involved in an accident and had to have the car fixed without using insurance.Late June, I’d searched around for an auto shop and given location/convenience/cost, I chose this one because the manager (Marvic) had been overwhelmingly detailed in explaining what needed to be fixed and how her auto shop was the best because of how she didn’t overcharge or want to waste anyone’s time. After having my car checked, they stated it could be fixed in two or three weeks. I decided to stick with the shop and they apparently got to work on fixing it.I called after two weeks to check in to find that they hadn’t even started with the car and that they were shopping around for the best parts and prices for me. I cut them some slack and they said they’d call me at the end of the week. When the time came, I received no call and called the following Monday. They would repeat the same message and let this drag on for weeks until my car had been in the shop for over a month and a half.I’d used their enterprise plan to rent a car at a lower rate while this was fixed. Initially I confirmed with Fix Auto about the time estimate because if it would cost more to rent a car than to fly home and pick up the family car to drive, I’d just pick up the family car. They insisted they could do a great fast job so I opted for the rental. Here’s where three stars would go to one. I spoke with their repairman (Albert I believe) and he made a deal that if I waited for the car to finish, they’d pay for the remainder of my car rental. So I went with it, got the car fixed, and dropped off the rental.Just this week, I received a call from Enterprise stating that Fix Auto was no longer upholding their agreement to pay for the rental period they stated they would. The entire repair mess had been quite traumatizing for me and I knew that the staff could see it. They assured me that everything would be ok and they’d get things done quickly and safely. Instead, I don’t think a single guarantee or promise had been kept.Bottom line, this is one of those shops that stereotypically tries to rip people off. I know I could’ve done my research better and been more careful, but time was of the essence with my car repair and these people took full advantage of that. I would avoid this location, but my previous experiences with other Fix Auto shops has been fine.

My car was hit and damaged something awful. Took it to Fix it Auto and they had a quote for me in less then 24 hours. Friendly staff and very professional. Hopefully I dont have to but would definitely use again!

Very good service! Very friendly people and they did a pretty good job in my Prius! Would recommend for sure! Thank you everybody !

This place is AMAZING! Marvic and her assistant were professional and very courteous. I have an expensive car that I am particular about and have had experience with other auto body places in the area that do not even come close to the quality of service here. They repaired an entire bumper and all that goes along with it in ONE WEEK! On top of that, most body repair places use the excuse that bc my car is hard to find that it took them weeks to repair it. Not here! I will go back to them and refer them business. Thank you, Marvic!

Tried to get a quote for Caltrans damage to send in an estimate. They wanted cash up front for an estimate. Not helpful.

Bau is very professional and responsive.