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Deep Reflections Hardwood Floors Company
17811 Davenport Rd # 53, Dallas, TX 75252, United States
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El
Review №1

We have lived 25 years in a 65 year old home. During extensive home renovations the original oak flooring became more worn, stained and old looking. We decided to get multiple estimates to restore the oak flooring even though we were exhausted with contractors. From the first moment Joe arrived we knew this experience was going to be different. Joe educated us on the quality floor we had and suggested that an investment in the preservation of 65 year old oak flooring would increase the quality and value of our home. The work was smooth, clean, professional and beautiful. Thank you Joe for the patient education and explanation of your process. We give Deep Reflections a 5 star recommendation!

Ra
Review №2

It has been one year since Joe at Deep Reflections Hardwood Floors installed Quarter Sawn Oak throughout our home (including the curved staircase). We cannot be more pleased with the beauty and the durability of the floor. We plan on having Joe back to lay the same flooring in my office and music room.

Me
Review №3

Jon and his crew worked diligently to install hand scraped oak hardwood floors in our dining room. We had used Deep Reflections 17 years ago in the living areas and master bedroom and because the floors had held up so well we didn’t hesitate to call them again. They do quality work, have excellent manners, and strive to make the customer happy.

Gl
Review №4

True craftsmen! High quality work. Impeccable with their word and service, from beginning to end; what was promised, was delivered. Highly knowledgeable, reliable, honest and a joy to work with. I am very happy with the finished product and the cleanliness of my home. I thank you Joe for an Outstanding job on my floors!

Br
Review №5

There is a reason why these guys consistently get 5 star Reviews. I recently moved into a new home with hardwood floors. I hired one company who had good reviews, they promised the world up front, I explained exactly what I wanted (light greige floors) and they took a look and said no problem. Ill send my A team who does this all the time. They even charged a premium for that A team. After sanding they asked what color I wanted, I showed them the same picture and said We cant do that with this wood. They then got impatient with me after just a few samples were down because I didnt like them. After some talking with the sub contractor they hired, and the subcontractors subcontractor... I find out that they have literally NEVER been asked for these lighter colored greige floors (This was their A team that I was told did this color all the time and were the one of the few in the area who could do it right. They even charged me more to get the A team.. long story short, I ended up with a floor color that looked just ok, but not what we originally asked for, plus cheap products that scratched easily. A very short time later my floors were flooded and I called Deep Reflections. Joe gave me exactly what we wanted, he and his brother are Craftsmen and do not subcontract.... And where others say that, its true in this case. It took some time, but in the end they gave me gorgeous floors using Bona Craft oil, Nordic seal, and Traffic HD.... some of the best stuff out there. Joe even took it upon himself to fix some imperfections that I never would have noticed. I Could not be more pleased. I posted pics but the camera doesnt do the floors justice. In person the color is more alive and the wood grain looks deep and rich. Probably the last hardwood floor craftsmen in the DFW metroplex. They may not be the cheapest purely on cost, but they are reasonable, use high end products and the quality you get makes it a complete steal.

Ch
Review №6

Joe and John did the most amazing job. Our floors never looked better. I truly felt like they cared more about our floors than we did and we care lot! Our home was hit by a tornado last year and we have done a full renovation. We have had such a headache from certain contractors and workers and Joe and John were a breath of fresh air. They are professional and truly take pride in what they do. We got multiple estimates and decided to go with them even though they were not the cheapest because they explained everything, told us what products they were going to use, and really took the time for us to understand the process. There were no surprises durning the job or charges added which I have found is quite common for jobs like this. I recommend these guys so much. Simply terrific.

St
Review №7

This is the second time we have used Deep Reflections Hardwood Floors Company. They did a fabulous job for us 9 years ago and we wanted to add the same wood flooring to another main room recently and the result is again amazing and beautiful! They are honest and trustworthy and create spectacular results! We couldnt be more pleased!

St
Review №8

I had four wood flooring companies give me estimates on my water-damaged oak flooring, and it was evident that Joe Robbins with Deep Reflections had far more experience and knowledge of the problem we had and how to fix them than any of the other contractors that looked at it. Having been a remodeling contractor for more than forty years in another city, I appreciated Joes professionalism and skill. He and his crew did a great job replacing the buckled wood, and then sanding, staining, and finishing the entire floor with stain and sealer. I highly recommend Deep Reflections.

Pa
Review №9

Deep Reflections installed a spectacularly beautiful new wood flooring in our home. I have never in my life seen more lovely wood floors than the ones created by Joe Robbins.You pay somewhat more in the beginning for this exceptional products, but it is worth every penny. After shopping around and looking at all the different installers, Joe from Deep Reflections was by far head and shoulders above everyone else. Nobody else could explain the process and its cost better than he did. It was clear to us where everyone else was cutting cost and sacrificing quality after he explained.Joe and his team have superior customer service and professionalism. The way they were able use their dust containment system is truly incredible and we are amazed by the fact that there was absolutely no clean up to do when they completed the work.We had some water damage to part of our existing hardwood floor, we thought we would have to replace it but Joe was able to repaired and refinish that section to match with the new hardwood floors installed.They are not just another hardwood flooring company, They provide a service which stands alone among the crowd of other flooring contractors.Our Visitors have all commented immediately on our gorgeous floor.I would tell everyone in the metro area who to contact when they need to have their floors replaced, repaired, refinished or new hardwood floors installed.The floor finishes are also top notch--among the lowest in toxicity on earth (Green certified), while also being among the most durable and bringing out the maximum beauty of the wood grain. Your floor can last twice the length of time of most wood floors, or even longer, as in our case, and still look amazing.If you want a world-class wood floor with stunning beauty, durability and longevity, look no further. This is master craftsmanship at its finest. And the polite, caring, dependable, punctual service Joe Robbins provides along with his team is second to none. Joe Robbins is absolutely wonderful to work with. His expertise and passion for beautiful wood floors are remarkable. His wood floors are works of art.Hire Deep Reflections Hardwood Floor Company you won’t regret it.

An
Review №10

Talked to a few different hardwood floor companies and Joe from Deep Reflection was by far the most knowledgeable. He talked to us for at least 30 minutes about our floor and what he suggested we do. We had soft-wood floors and we were concerned on the sanding and durability of the sealant and coating, Joe put all our concerns at ease and deliveredon everything he said. We could not be happier, when it comes to hardwood floor projects Go with Joe! at Deep Reflections

Wa
Review №11

Deep Reflections Floors Company gets 5 stars from me, for the second time. When I moved into my house twelve years ago, Deep Reflections machine cleaned and re-coated the brick floor in my family room, which was worn and scratched. They did a wonderful job and I give them 5 stars for that work. A few months ago a water leak under my house damaged the finish of a portion of the same floor. Joe came when I called, and remembered doing the floor previously. The job was more difficult this time because of the water damage to the brick. Joe recommended chemically stripping, cleaning and three coats of brick floor finish with a satin sheen. Deep Reflections again did a beautiful job. They kept me informed about the progress of the job, and were always very punctual. Another 5 stars from me.

Li
Review №12

Deep Reflections Hardwoods were very knowledgeable and professional start to finish. Customer satisfaction is very important to them. They were extremely patient with me when I was deciding which finish to use. I had my hardwood floors refinished and they did an exceptional job. I needed a minor touch up and they went out of their way to take care of me. They made sure I was completely satisfied with their work.

Ju
Review №13

We had hardwoods that had been under carpet for decades, and Joe Robbins and his crew made them look like new. I most appreciated Joes courtesy, flexibility, accurate and honest estimate, and thorough, professional work. He communicated well throughout the process from the first time I contacted him to the final day of sealing, and he was very understanding of our time crunch. We highly recommend Deep Reflections!

Co
Review №14

Joe and his crew were absolutely exceptional. From the first consultation for a quote to the final process, Joe was kind, communicative, and explained every part of the process. He answered all of my questions and was always very quick to respond, and my floors look absolutely fabulous! I highly recommend Deep Reflections Hardwood Flooring!

J
Review №15

Deep Reflections/Joe repaired and refinished a 1951 maple floor. Did and excellent job on the repair and the refinish. Great communications throughout. On time, on budget, looks great! Thank you!

ar
Review №16

Joe and his team did an outstanding job with my hardwood floor refinish project. I was on a tight timeframe to complete the job and Joe accommodated. Joes knowledge was greatly appreciated as we discussed options for the project. He was extremely responsive and I could not be happier with the finished product. I would recommend Joe and his team without hesitation. Great work Joe and team!

Wi
Review №17

We moved into a house that had water damage to the kitchen floor. The damage was so severe that the mortgage company would not close the deal until the floor was repaired. Joe and his team did such a great job that the mortgage company signed off on the repair and closed the deal. If we hadn’t known there was a problem we would have never guessed. They matched the color and hand scraping off a floor that had already been in place for 15 years.

Bi
Review №18

Definitely professionals does a really good job does not cut no corners at all. His tools are top-of-the-line and his dustless sanding equipment is definitely the best ! I would have to say Joe has major integrity! And it will definitely call Joe on my next job.

My
Review №19

This is the third floor I’ve had refinished with Deep Reflections. Despite having them refinished at different times, the finish is consistent throughout. I have received the same professional service each time. The quality of the work is outstanding. Joe is always timely and his work is beautiful.

Ka
Review №20

From the moment I called the owner of Deep Reflections, it has been a great experience! He was prompt to call me, text me and email me. He was patient while I asked, literally, fifty questions about the process. He came when he said he would and completed the project just as he promised. He was very easy to work with and I really appreciate his expertise on the subject of wood floors. I couldnt be happier with the results! Thank you Joe!

Co
Review №21

Joe and his team did a phenomenal job on the installation of my hardwood floors! The team is highly skilled and have a great attention to detail. Joe is awesome at following up as well! He gives you updates throughout the entire process. I would highly recommend them if youre looking for quality hardwood floors.

La
Review №22

Family owned business that refinished hardwoods in 4 rooms, repaired pet stains and a fireplace area ready for remodel. They use top products, are clean with very little dust, extremely knowledgeable and communicated well throughout the job as far as project timeline, options, and when they will arrive etc. we are so very happy with our floors!

Da
Review №23

Joe takes a lot of pride in his work, it shows In the quality of work he leave you.The dust free system he uses is amazing.When the work was finished I had no wood dust anywhere from the sanding.machine..Great person and very trust worthy, leaves your house just as it was. I couldn’t ask for a better job. Highly recommended...

Te
Review №24

They did an awesome job! We couldnt have asked for anything more. Joe kept us informed the whole time. Crew was very prompt and quality of work was spot on. We are truly happy with the finished product. Definitely recommended!

Bi
Review №25

Joe did an excellent job with our floors. We had a dishwasher leak that required removing a section of hardwoods in the kitchen. We also had Joe extend our hardwoods in the family room and hallways. Joe and his team laced in the new boards, sanded them, and refinished to a stain color of our choice. The end result is a fantastic new look and you cant tell where the old floors meet the new ones. Also, the sanding process was phenomenal! Hardly any dust at all. Overall we are extremely pleased. Thanks Joe!

Ma
Review №26

Joe and his team have done a great job, once again. We used Deep Reflections Floor Company seven years ago when we needed to replace all of the hardwood in our home due to water damage. They were professional to work with and did exceptional work. Needed them recently to repair a small section in our bathroom and got the same, first class treatment. Really appreciate the quality craftsmanship that they deliver!

Li
Review №27

We recently had Deep Reflections repair and refinish the hardwood floors in our home. Joe was incredibly prompt, detail oriented, responsive, helpful and went above and beyond to ensure our project was completed, not just in a timely manner, but with the highest quality. He clearly is passionate about what he does and takes a lot of pride in his work. We are thrilled with our floors and would definitely work with him again!

La
Review №28

Joe and his team recently replaced a portion of our floor as a result of water damage. They stained it to match, and it looks great. I called Deep Reflections because they did an excellent job refinishing our floors ten years ago, too. We appreciated their quick response and professionalism.

Tr
Review №29

Deep Reflections did a great job on my floors. We had a consultation beforehand where everything was explained. They were courteous and professional, prompt and flexible on scheduling, they did follow-up work to make sure everything was just how I wanted it, and the price was fair. Also, NO DUST! Im amazed how clean it was. The last people I used made a mess.

Bi
Review №30

If you need your floors repaired or replaced, your search may be over.My wife and I experienced severe water damage to the first floor of our home located in McKinney, Texas and met with nine (9) floor repair companies in the Dallas, Texas area. One of the companies we invited was “Deep Reflection Flooring Company”. Joe Robbins came out, evaluated the damage, offered many great solution options, provided a good estimate, and provided us with a clear plan, going forward.During the repair process, our expectations were greatly exceeded, as Joe and his team were very professional, detailed oriented, and accommodating. Besides managing his team, Joe also did a lot of the work.At the end of the day, we are extremely happy with our gorgeous floor. We can’t wait to invite our family, friends and neighbors to visit us to see the fabulous result.Bill & Carol Thanks Joe!

Ma
Review №31

My husband and I decided to have our wood floors refinished and have new wood floors installed in one of the rooms. After extensive research, we decided to hire Deep Reflections. Joe was very helpful, informative and honest while assessing the project. Based on his experience, we felt very comfortable hiring Joe and his team. Joe made numerous trips to our home before the project started even customizing a stain color to make sure we were satisfied. Joe and his crew worked tirelessly to complete the job on a tight timeline while we were on vacation. Joe was very thorough, sending us pictures and updates throughout the process. My husband and I had high expectations and the results exceeded our expectations. We would recommend Deep Reflections Floor Co. to anyone needing new wood floors or wood floor restoration!!

Th
Review №32

Joe and his team were all top notch and knowledgeable. Joe’s crew were professional and took the time to answer any questions or concerns we had. Joe took time to explain the process, and his attention to detail shows in his work. We love the hand scraped hardwood, and will sing the praises of his fine work!!!!

Jo
Review №33

Joe and crew just finished our latest floor update, wood floors in all of our upstairs. This is the 3rd job we have had them complete over the last several year and all have been done first class. Nothing looks like real hand scrapped oak floors finished by Deep Reflections. Price is always competitive and the work is done without any shortcuts. Joe may be the only contractor we trust to leave with a key to the house to come and go as needed. Our house is now all wood except for bath and laundry, that is over 4,000 sg ft of flooring that Deep Reflections has installed. So easy to maintain and looks great. Sorry we are out of floor.

Ma
Review №34

My floors look great. This is the second time Joe from Deep Reflections has installed new custom hardwood floors in my home. The first time was 9 years ago, and they look almost the same as the new floors that were just installed. I would highly recommend their professional, courteous, and dust free sanding and finishing.

Br
Review №35

Joe and his team were great to work with installing and staining a portion of our hardwood floors to match the rest of the house. Very responsive & felt very comfortable with him and his team in our house without us home the whole time. Thank you Joe!

Be
Review №36

Joe was wonderful to work with - prompt and reliable. He repaired a damaged area of floor, and refinished all of our wood floors after a major leak. My husband and I found him to be honest and trustworthy. We decided to go with Deep Reflections because they were listed on Bonas website as a Bona certified professional, then looked at reviews of his work which were all very positive. Other companies we had come out, didnt know what product I wanted to use - Joes knowledge about what I wanted and how to achieve that - in the best way was superior. His pricing was fair. Scheduling was flexible, and he worked very hard to help fit our job in when we needed it done and had to be out of the home for other contractors to work as well. This is Joes company and he takes pride in his work. He knows his craft, and the quality of product he uses is very good. The wood flooring that he had to replace was of better quality than what was originally installed in our home. He is a very hard worker and made sure to answer questions and communicate throughout the process. When work was complete, he made sure we were satisfied and returned to make sure we were happy. When I asked him to touch up a few spots he didnt even bat an eyelash. He was extremely professional and came back as promised to take care of the things that were important to us. We are very happy with our floors. It was such a relief to work with someone dependable, kind and professional, that really takes ownership of their craft. Thanks Joe!!!

Jo
Review №37

I had 1,007 square feet of flooring installed. Joe Robbins explained in detail how the project was to proceed. Acclimation period, sanding with the A.D.C.S which is 99.8% dust free, stained with the color of choice, one coat of penetrating sealer and finished with 2 coats of commercial grade water based polyurethane with sheen of choice. Other details disclosed in a such a clear well spoken pace. From a customer service view I was so totally clear and comfortable with moving forward. Scheduled adhered to and floors are amazing. Thanks Joe

Gu
Review №38

Had a customer who had some ungodly damage to their original hardwood floors, called Joe to come look at the issue. He gave us a very reasonable bid, completed the work ahead of schedule and you cannot even tell where the damage occurred. I will always recommend Joe and Deep Reflections for any flooring job.

Pe
Review №39

Deep Reflections installed a spectacularly beautiful wood floor in our home about 15 years ago that has brought joy to our hearts every day! It made our house! I have never in my life seen more lovely wood floors than the ones created by Joe Robbins of Deep Reflections. Visitors have all commented immediately on our gorgeous floor.The dust-free machinery used is also exceptional, ensuring an allergy-free experience. This state-of-the-art machinery also meant that we didnt have tiny particles of sawdust floating through the house for months. The floor finishes are also top notch--among the lowest in toxicity on earth, while also being among the most durable and bringing out the maximum beauty of the wood grain. You pay somewhat more in the beginning for these exceptional products, but it is worth every penny. Your floor can last twice the length of time of most wood floors, or even longer, as in our case, and still look amazing. This saves you the cost and bother of moving all your furniture out for refinishing, for a vastly longer time than normal.If you want a world-class wood floor with stunning beauty, durability and longevity, look no further. This is master craftsmanship at its finest. And the polite, caring, dependable, punctual service Joe Robbins provides along with his team is second to none.Joe Robbins is absolutely wonderful to work with. His expertise and passion for beautiful wood floors are remarkable. His wood floors are works of art. He is the Michelangelo of wood floors!Peggy Grant

l
Review №40

Beautiful new floors! Totally dust free. Wonderful craftsmanship. I’m a happy customer!

Ke
Review №41

Joe and his crew did a wonderful job refinishing my worn hardwood floor, it now looks better than ever!

Al
Review №42

Company was awesome on time did a great job for the price that they quoted me I use them again and recommend them to anyone!

Information
100 Photos
42 Comments
5 Rating
  • Address:17811 Davenport Rd # 53, Dallas, TX 75252, United States
  • Site:https://www.deepreflectionshardwood.com/
  • Phone:+1 214-553-1577
Categories
  • Wood floor installation service
  • Flooring contractor
  • Wood floor refinishing service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Online estimates:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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