I heard noise in my attic, and critter gitter came out in the middle of the night and removed a LARGE RACCOON.Great customer service.HIGHLY RECOMMEND

I had a great experience with Kenneth Minafee from Critter Gritter today Saturday 5/23/2020... While at a friends home, I found out she had a very injured bird in her backyard. This company, Critter Gitter was the only company that would take my call and help us with this injured bird, It was even already 5:30/6pm. Kenneth was kind on the phone. He had no problem coming out to pick up the injured bird and take care of it; till the Bird Wildlife Recuse was open & could take it Tuesday. Plus, he even came out as fast as he could, even though it was already getting late. I was honestly okay with the service fee too! It was affordable; fair priced considering he came to pick up the same day, it was a weekend, late, and he handled picking up the injured bird and will also take care of the bird till Tuesday. I was very appreciative! 😁

Just call 311 because these people are rude and wanted a service fee. There was a sick raccoon wandering my apt complex and I called them. Never again. This raccoon could have rabies or if bit he was lethargic, stumbling and disoriented and I wanted to get him help and avoid any other animals getting sick! I had no money for service fee, so I called 311. It’s raining horribly and I feel sick the raccoon is out there in that shape and weather. There are also a number of stray cats in the area as well and I’m worried for there safety. The raccoon was not acting vicious just extremely disoriented...💔

These guys came punctually and were very polite and professionalI am very glad I called themThank you for helping us

Worse wildlife rescue services customer service EVER! I am APPALLED!!. Husband came home after walking our dogs with a defenseless brand new baby bird that had no feathers and skinless still almost clear and pink. I called to get assistance and the first thing that comes out of his mouth is to call some other number because he does not deal with Birds because they arent wild animals. Excuse me but wild bird are wild animals. Its not like it was a pet bird that just happened to have babies. If you dont deal with these animals then you need to relabel your services so that we can get ahold of the proper people. After I hung up the phone to call the other number to finally get some assistance the gentleman that I spoke to left me a voicemail cussing at me and threatening to track me down because he didnt like the tone I took with him when all I told him to do was to do his job. If that guy that I spoke to is the owner of the company then he needs to be shut down immediately for his unprofessionalism, disrespect and violent. The only thing he did right was get me in contact with somebody that could actually help me.

Bad experience -- very unprofessional, poorly organized, no plan, and no results in five visits -- sent bill for 195.00 -- call Dallas 311 next time

WORSE CUSTOMER SERVICEWORST PHONE ETIQUETTEWORST MANAGEMENTTHIS PLACE NEED TO BE INVESTIGATED