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Tech by Request
17304 Preston Rd #800, Dallas, TX 75252, United States
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Jo
Review №1

I have worked with two of their support team. Both excellent. Knowledgeable. Explain well what has happened and how they plan to fix it. Usually same day or next business day responsive. I have moved out of the area and they are still my go-to tech support.

Je
Review №2

I have been using this company for some 8-10 years (the name may have changed but the key petsonnel have remained the same). Jack is always responsive timely and the employees sent are knowledgeable, professional, competent and on time. Very highly recommended

Ri
Review №3

I have been a customer for 3 years. I have a technical background and only call them for services that I dont have the time or experience to solve. Their technicians are highly capable and professional. I highly recommend them.

J.
Review №4

We have had the pleasure of working with Jacob for the past year and every issue has been resolved in a timely and efficient manner. Great personally and well-versed in networking, computer systems and new opportunities for businesses to stay connected in our digital world. We will definitely renew our 2016 contract and refer their services to our business community.

Br
Review №5

I love Tech by Request! We have used Jacob for several years and he is always able to diagnose and solve any problem we may have with our home computers. Jacob is very professional, knowledgeable, pleasant, and he just really knows his stuff!! We couldnt be happier with their services and will continue to call Tech by Request in the future.

Jo
Review №6

I have known Jack Akin personally and professionally for 10 years. I highly recommend Jacks team at Tech by Request for your IT needs and projects large or small. His attention to quality product, great pricing and excellent customer service is what sets him apart from the rest!

Ca
Review №7

My company has used Tech By Request for the past two years and we are always 100% satisfied. They have excellent customer service and always get the job right done the first time. They are such an asset to our company to know that our IT is in good hands. I would highly recommend them to anyone and have done so!

Je
Review №8

My mother recently came in from out of town to visit. She brought her laptop with her because she was so frustrated that she could not get it working right. She had taken it to two other companies and had spent over $400 to fix the problems. I immediately called Tech by Request. They promptly picked up the laptop. When returned to her, we couldnt tell them thank you enough. They were able to do what the other companies could not. She will never call another company again. I highly recommend Tech by Request to anyone, their customer service, professionalism, and knowledge are heads and shoulders above the rest.

De
Review №9

We had great service yesterday from Bill who managed to correct device issues we had been dealing with for some time. Along with some other technical tweaks, the efficiency of our operation is greatly improved.

Ke
Review №10

I had a very slow running computer that was always crashing on website load, but Tech By Request cleaned it up and got it running fast and like new again! I highly recommend this capable and very professional service to anyone with IT needs!

St
Review №11

I have used Tech By Request several times in both business and home computers and their service, knowledge, professionalism, promptness, and business ethics are above reproach!!! There are many companies to choose from when you need the services for which they provide but you will not find one that is dedicated, devoted, and trustworthy as Tech by Request.Steven L. ShedrickOwner/PresidentS. Link Properties llc.

Mi
Review №12

Totally unprofessional. They picked up my new laptop to install a SSD. It was delivered with missing and corrupt files AND a virus. Called Dell to look inside unit and thats what they found. Took it to Geek Squad and they confirmed the same. It took them two hours while Tech by Request had it for five days. Was treated very rudely by the person who answers at this place. Im out $214 and now am wiser as to which firm NOT to send my pc problems to.

Be
Review №13

Highly recommend Tech by Request!! I have used their service for several years and always experience professional, courteous and incredibly knowledgeable technicians that resolve any computer problems I have experienced.

Su
Review №14

They are very knowledgeable and I can trust the recommendations they make for our company. Their service is prompt.

Information
2 Photos
14 Comments
4.6 Rating
  • Address:17304 Preston Rd #800, Dallas, TX 75252, United States
  • Site:http://www.techbyrequest.com/
  • Phone:+1 972-535-6330
Categories
  • Computer repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:9am–6pm
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