Such friendly and helpful staff here! I loved it. Will be coming back when the time for travel is right for me.

Quick and easy! Fast service! Called yesterday spoke with I believe it was Lydia about getting a paper notarized, her customer service was beyond exceptional!! Today went it and was helped by Karen!! She was amazing!!

They were great for getting an International Driver License quickly.

Jade is amazing! I dont think Ive met a more friendly, warm, and knowledgeable person.

Jade, representative, was responsive to my requests regarding upcoming trip to Arkansas. She sent me Triptik, maps, etc.Jade followed up to confirm I received these items. She and AAA get 5 Stars !!!

Been having triple AAA since i was 18 years old, in 9 years they have never let me down, definetly a lifelong customer

Great customer service. Patient and helpful staff. Thank you so much!

My sister has a policy with AAA and because she is in good standing with them. She was able to save me a bunch of money for having my car towed. (Free of charge) the really sad thing about this is my Own insurance company., Whose name I wont mention DIRECT AUTO INSURANCE. (DOAH) 😠😠😠😠😠 wanted to charge me between 80 to 100 dollars depending on which choice I went with, 80 dollars and the driver could be here in an hour 100 Dollars and it would take the driver an hour and a half to arrive. Now Get this. Im SUPPOSED TO have Road side Assistance, where anything up to 15 Miles is SUPPOSED to be Free. Beyond that I would have to pay out of pocket. ( understandable I suppose) My Agent told me this over the phone when I inquired about it. However when I called the after hours people I was told the OTHER TRUTH. So My Sister told me to hold on and to let her check with her AAA people. Though I did call the shop where I was having my car towed to. As he knew someone who could do it for less than my So Called Road Side Assistance Plan ( WINK WINK ). Thanks for nothing Direct Auto insurance. BUT A HUGE Thanks goes out to Curtis. ( AAA Tow driver) and the young lady who assisted my sister over the phone in getting the tow all set up. And Thanks to the auto shop for offering to help out as well. Sorry Guys. Free towing beats having to fork out any cash at all.

Fast service and great rates

Great customer service. Too expensive for 2 automobiles. Great discounts.

This is great place to get travel and insurance. There are some great deals here in travel. Use them all time for my insurance and travel needs. The staff is very friendly and are always willing to help. Open 9 - 5 daily and 10-2 on Saturday. As a member I can also get lots of member discounts.

These guys have saved my bacon more than once. A membership is like having a guardian angel... for your car.

Best money I have ever spent to belong to AAA. I have been a member for years I have had to unfortunately call because of car situations, like flat tire, dead battery, locked keys in car. Honestly, I have been very impressed with the politeness of the towing company (Premier Towing) they use in Dallas, Texas and of AAA when calling for help.Premier Towing has been most polite, and have never addressed me with anything but yes sir, no sir, and are very fast when they arrive. My thanks to AAA and their partner Premier Towing in Dallas, Texas. Very grateful.

Fitz is an awesome representative, he came to our apartment community and took the time to set up a table to talk to our residents at one of our community events. I really appreciate him taking the time to come and educate our community about insurance and what it means to have a true and honest agent. I was so impressed, not only did I switch over my insurance to AAA, Fitz helped our entire staff to make sure everyone got the quote and even went over there coverages to make sure everyone was properly covered with there insurance. I definitely Recommend Fitz be your guy if you ever have any auto/home or renters insurance needs.

Visited the AAA office. Found the staff VERY friendly and helpful. Long time member of AAA.

This branch is running a scam operation. Make sure you check your account after you leave that you werent signed up for programs and services without your consent.I went into the AAA office today to renew my international drivers permit. Nothing else was requested. Nothing else was discussed. When I arrived home, I found a slew of emails from AAA and AAA related third parties welcoming me to programs and providing me information I never requested based on my supposed search. Not a word was discussed re: any of the things that I had received.This all makes sense, of course, given the fact that when I was there, what I surmise was the manager was giving the front office staff a lecture about cross-sales and the fact that the branch wasnt hitting their numbers. This seems similar to the Wells Fargo banking scheme, where unsuspecting customers were being surreptitiously signed up for products without their knowledge so they would hit their quotas.A complete breach of decorum and violation of customer trust. Ill be filing a complaint with the CFPB.

Love

Roxanne is wonderful👏

I’m a long time AAA member and visited this branch to get a new international driving permit for my trip to Europe. It was busy but all hands were on deck to get people handled. I was in and out within a half hour. Photo and permit was less than $40. Thank you!

I started new Service with AAA on Friday on Thursday and I cant be any happier, lower rate, great service in office from the agent and she even assisted me with travel. The office was busy so the branch manager jumped in and helped out as well. I felt like they listened to my needs and wants and accomplished my goal. I will only visit this office and its agents from here on out.

I needed an International Drivers Permit and this was the closest office I found for mailing it in. I sent a second check along with it for expedited shipping and I received my permit, overnighted. I think I mailed it out Monday or Tuesday and today is Friday. Super fast response time!

Be careful with the agent there named Lydia Moreno! After getting you paid, she would just stop responding all your calls and emails! I couldnt get my policy document and membership card after paying the money until I complained to their manager! Very bad experience with that agent!

Very helpful staff

Reliable roadside service and travel and insurance company

Did a trip our travel agent Laneshia well versed in her knowledge will go there again

Just went in for a few maps...quick & easy in and out, great customer service and very polite staff!

Id like the manager from this location to call me please

I am completely disgusted with the service I have received from LYDIA MORENA. if you call looking for an insurance agent and she picks up the phone, HANG UP AND CALL AGAIN! she acts like the most responsive person..until you sign the contract. after that you have to literally harass her to get a response. i tried cancelling for FOUR months and finally had to talk to a random person in their office to get my contract taken care of. and since then it was been nothing but trouble. even though i submitted all the paperwork for cancellation they are still billing me four months later!!!! am at a loss of what to do at this point.

Came in to get my international driving permit for my visit to Tokyo. Service was great and friendly. Japan still requires a IDP, so if you are looking to rent a car or more importantly pursue the karting superhero tour on the streets of Tokyo, you will need one. Cost was $36 ($20 for IDP and $16 for pictures).

As a long time member, I have used AAA for other things such as roadside assistance ect.... However, I have never used AAA for Travel. My family was planning a vacation and I decided to try your agency. Brad Tey, our Travel Specialist went above an beyond. He was very patient with all our many changes and accommodations, countless phone calls and emails. Unfortunately the travel plans were out of my hands and my family decided to go a different direction. I learned a lot dealing with your travel service and wanted to let you know that Brad Teys professionalism and PRICE could not be beat. Thank YOU so much!!!!

Worst center ever. I moved from Pittsburgh to Dallas and went to change my membership from AAA east to AAA texas, which is kind if weird that AAA is all over US but its practically different membership based on your location (West/East/Mid-west). Anyways, coming back to point, rather than spending time in changing my membership the lady started registering me on AAA auto and renters insurance (without even acknowledging it in the beginning), just to hit her numbers. They also registered me on AAA onBoard program, installing a device that should beep when my car speed exceeds 75, which it never did as of now, as they have installed it incorrectly. I got a message this morning to return that device, to avoid unnecessary charges, as their system is not able to communicate with the device.I would certainly recommend visiting other center over this one.

Great Company I highly recommend this. Its a no Brainerd got to have it.

Im sitting here for 30 minutes while some new guy trying to figure out what to do. Almost no help from his colleagues. Considering canceling my whole policy

Tried to call this local office for some towing help. No answer on any of the options available on their voicemail. Might as well call the 1-800 number. Why do you have a local office if you cant be reached. Worthless.

Tan Vo is my agent. Couldnt ask for a better place for insurance .

AAA member for over 20 years. Tried calling this office on multiple occasions to confirm if they had a notary in office today. No answer and every voicemail was full- made me remember why I always have to go into the office to get something done.

Great customer service always

Chad helped me get keys made for my bike when I lost them and the service I received was well exceeded what I expected. Chad helped me and I am more then pleased to say I am a happy customer and hope more people will go to AAA.

Just WORTHLESS!!! NO WAY to reach a live person. And AAA is TOO LAZY OR DUMB to know how to list their Defensive Driving Classes online.

Had multiple problems with overcharging my account, went a few times,never really did anything for me.after I was there a third time I requested to talk to a manager and they had me wait to talk with the manager and after 30 minutes waiting they told me the manager is not even there. They apologized and took my number to set up a meeting with the manager for the day after and I never heard from them again.

Front desk is incredibly rude and slow service.

I am with them 13 years because they have the lowest price on car insurance

Time spent on hold was ridiculous!

Love them

Bad customer service and charged me more then they said first.

Awesome

Good service

Great place

Good insurance

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