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Lincoln Animal Hospital
5391 Lincoln Ave, Cypress, CA 90630, United States
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Wy
Review β„–1

I rescued a kitten, I adopted my kitten when he was six weeks old. He is now five months old and on Tuesday I took him to Lincoln Animal Hospital to get him established with a pediatrician πŸ˜‚ I am beyond happy with my choice to take my kitten, Toby, to Lincoln Animal Hospital. Everyone from the receptionist to the doctor and everybody in between were kind, gentle, professional, informative, efficient, caring and just sincerely amazing! I would give 10 stars if I was able!!! I could only wish that other companies were even half as efficient as Lincoln Animal Hospital!!!Thank you all, I look forward to seeing you again! β™₯️

An
Review β„–2

The doctors and staff are kind and efficient. They explained all the procedures fully. I would DEFINITELY recommend them. Keep up the wonderful work!

Je
Review β„–3

This hospital is awesome. When our vet was not able to see us, they referred this hospital. This hospital was able to fit us in same day. They are professional, reliable and responsive to our puppy’s problem.

Al
Review β„–4

Addendum as of September 16, 2021:This situation occurred the first week of May around the 4-7th. I only add updates as it is fitting to do so if they check their records for May then this did happen.((Also very likely reply from places that these events never happened.))Update as of June 27, 2021:Things did work out for Robin Hood as it would happen and hes in a loving new home. Very thankful that this vet was able to place him with a rescuer that found him a new family but the stressful day that he left me wont change sadly I cried all that day because of the fact he was my moms dog and these guys basically turned cold to me. Not sure how much longer my mom has but at least her babys second chance started here.I brought my moms dog here yesterday for an exam for his ears and was also questioning his future quality of life as he has been hostile with other pets and getting in fights.I was about to hand him off on Saturday to someone I was working with but because I was willing to let him go rather than put him through the trauma of rehoming they started treating me like I was a monster. I even explained to them mom is in the hospital dying and shes about to go into hospice.Rather than returning the dog to me they insisted on me signing him over and told me they may not tell me what happens to him. I called back later that day after they took my moms corgi and they basically told me you signed him over you have no rights.Fast forward to today I feel like they took advantage of the situation and got to me while I was emotional yesterday and I dropped off the AKC papers plus his microchip paperwork to a lady that basically acted like she was angry with me. I was only trying to do what was best for a dog who was exhibiting post traumatic stress disorder and who needed a new new home with someone willing to work with him. I even asked her if she thought I was a monster and she was like, No comment.I can only hope he gets a good home.Knowing his breed they can get really sick mentally if they dont have the right owner. I would have kept him if my new landlord allowed pets. Why treat someone badly if they are trying hard to do whats in the best interest of the animal. Just because he was a popular breed and cute doesnt make it ok.Also they made sure to charge me $54 for the handoff how very predatory.

Li
Review β„–5

Dr Lee and staff took great care of my older dog, who had a swollen sore paw. They didn’t over charge and even took the blood work results from another vet (done 2 months ago) so that I wouldn’t have an additional fee. I would recommend them.

Ma
Review β„–6

They have been taking care of my dog since she was 6 weeks old. Wouldnt trust another vet. They have earned my trust and have always taken care of my dogs needs.

Pa
Review β„–7

I took my kitty here out of desperation on Monday. I regret this decision entirely I should have just waited to go to the vet I trust. I was concerned she was breathing very shallowly & was gagging like she wanted to throw up. They took her in said they would do some blood work for $150 dollars mind you just to take her in they charged me $60. Then, they said she looked fine and healthy. The vets told me that she looks perfectly heathy & that she wasn’t dehydrated. They then decided to inject her with some vitamins & something else in case she was dehydrated. In all my total came to almost $400. The rest of the week my kitty got progressively worse & I decided to bring her in again on Friday morning. They said they were limited on space so if she was left there for some hours she would have been in a cardboard box carrier (extremely unprofessional). I decided to leave and thank god there was an opening at the original vet I wanted to go to. They took her in at 3 pm & did ex- rays on her. The vet called me & said it didn’t look good. My kitties chest & lungs were filling up with fluid which caused her that heavy breathing & that she would most likely not make it through the night. I asked the cause of this & the vet said it could have possibly been due to her underlying condition of feline leukemia which this vet at Lincoln said it had nothing to do with & that she was perfectly healthy. I had to put her down later that day with another vet & he concurred with my vet’s opinion. BEWARE OF THIS PLACE! I would NOT trust them with my fur baby & I regret ever doing so.

Jo
Review β„–8

We have our three kittens going there now and we really like the attention they receive. We also like that the doctor calls us and spends time listening to our concerns and answering our questions. I think the quality is amazing but thats also why its a little more pricey than other vets. Our favorite staff is Melanie and Doctor Acevedo. Theyre super nice and always helpful.Some of the things that I think could be improved would be the wait times. Even when appointments are made we still have to wait a while. Maybe schedule more time apart between appointments, allow only emergency walk-ins or even schedule less visits. Also, the parking lot is fairly small but thats out of their control.

Li
Review β„–9

Was having a doggie emergency on a holiday weekend and talked to Jessie who calmed me and explained things to me. Thank you!

Br
Review β„–10

I recently had to find a new vet due to mine retiring. I didnt want to travel the long distance to the new owner. I picked a vet near my home and was super unhappy with the experience. I decided to go to a different vet. Lincoln Animal Hospital was a perfect choice. I couldnt go into the exam room with my pet, but wow, the care my pet received and the treatment I received was phenomenal. The vet and the staff kept in touch with me throughout the whole process. The vet spoke with me in detail on my pets blood work that I had brought (it was just done within a month of the visit). They gave me treatment options, they identified things on my pet I hadnt noticed (i.e. nail clipping). I felt very reassured after my visit. I look forward to a continued relationship with this practice.

Br
Review β„–11

Dr. Lan is excellent. Very patient, explains everything we need to know as first-time puppy owners. Hospital is busy, but the staff is nice.

Ju
Review β„–12

The staff genuinely care about your pet.

Ni
Review β„–13

My cat passed away, they where great. Gave me time with her. And gave me her back beautifully. In a box just for herπŸ˜₯

C
Review β„–14

Dont go here if you make the decision to euthanize your pet for illness/ age. They prey on those in an emotional/vulnerable state and try to take you for hundreds of dollars. I ended up taking my pup to another veterinarian, who cares more about your best friend then the next dollar walking through the door. LAH tried to charge us $400 for euthanizing alone. No cremation or paw print. Just Shameful.

Ch
Review β„–15

Highly recommend Lincoln Animal Hospital. Dr. Gray and staff are excellent. Very professional and friendly.

Mi
Review β„–16

Wont go here again.Went in for food our cat needs (only food he can eat, otherwise hell get a urinary blockage, which costs several hundreds of $$ to treat). The staff who helped me said she couldnt sell me the food without a prescription. Ive been buying the food at other places for the last 10 years without a prescription.This person kept explaining to me how special the food is and what its for after I already told her Ive been buying the food for the last 10 years for my cats condition.She said she could call and talk to my vet. and get an OK to sell me the food, but after a little while, her attitude about doing that changed and she told me they would probably put her on hold and it was almost time to close and this wasnt going to work out.I realized I wasnt getting the food.After having to listen to this person go on endlessly about why she couldnt sell the food, and what its for, I wanted a chance to let her know how frustrating this was, but instead of listening, she told me to get out.She caused such a ruckus talking over me instead of hearing me out that someone came out of an exam room to see what was happening. At first, I thought this might be a more helpful staff of the vets office, but he was another customer, apparently on vigilante duty to help this office further abuse customers, because when I asked him if he needed to talk to me he said no! and I should get the f out.Bizarre visit ! ... and I wouldnt feel safe going back to this place, this over reactive, rude, untrained person who works there, and their weird other customers.

Ca
Review β„–17

Vets and staff are nice but they require tests that are not necessary for diagnosis so that they can charge more. Upsale you in a puppy package but dont provide all services claiming its by age so you will pay for treatments you dont actually get. We bought package which included fecal test at check out they said bring back sample but then called next day saying she tested positive for giardia yet I never brought any fecal for testing then was told she pooped on the table in the back. But if thats true why didnt they tell me when I was leaving they had a sample rather then telling me to bring a sample back???? I paid an additional 65.00 on top of the 300 for package for meds Im not even sure she needed since I didnt bring a sample in.Made me feel they are dishonest. I wont bring my pets back here simply due to the over charging and I cant trust they are being honest and not trying to get more money from me. Very disappointed with them.

Al
Review β„–18

My dog Milo gets extreme anxiety going to the vet. In the past, at other vets, hes needed to be sedated to be examined. Milo got sick from mold / chemical exposure in our apartment and Lincoln Animal Hospital saw us and gave us an appointment with super short notice. The all-women team there was so kind and gentle with Milo, that he didnt need to be sedated. They were able to evaluate him, take blood and administer medication, as well as a prescription, and Milo was cured in a few days. Cant thank the team there enough. Ill be making the trip from Culver City if we ever have to go back to the vet.

AJ
Review β„–19

Friendly and helpful staff. Prices can stretch the pocket book, but its my pet and I want the best I can give. Great at appointment reminders and I can work their schedule into mind. Ill likely be coming back for all my pet needs.

Gi
Review β„–20

Wonderful vets and office staff.

Pa
Review β„–21

Dr Kristina Naef was very caring. She took the time I needed with a very sick kitten. I highly recommend her.

Sh
Review β„–22

I will never use this vet again. Our puppy had an emergency and it was a Sunday. He had an ear infection and had been up since 5 am just scratching his ear. The day prior I tried to use a home remedy that my regular vet of many years had given me. This home remedy is also in a book written by a veterinarian who prescribes organics remedies for your pet. After I revealed this to the lady at the counter we began receiving condescending looks as if we were horrid pet owners. The vet came in and did precisely the same thing after we had been taken into the room to be seen. She reprimanded us and told us that using a solution of water and vinegar was very irritating and should never be used. After she left the room we heard her and the assistants talking about us and then peeking into the room at us. On top of all of that their prices were ridiculously high, they wanted nearly $300 to run tons of tests for a simple bacterial ear infection. As if that was not enough I had been so concerned about my puppy that I had rushed out of the house not realizing I forgot my debit card in the process. Embarrassed because of the already horrible experience I told them I would return soon because I lived close. I barely made it home only to receive threatening phone calls from them. When I said I could give it over the phone they said fine and charged us $5.00 to take the card info over the phone. I would never recommend this vet to anyone. They care mainly about money and have absolutely no professionalism when treating clients.

Er
Review β„–23

I have been taking my French Bulldogs here for years. I used to take them to other vets in the area but when one of mine developed a serious issue that required surgery and all the other places were refusing to do the surgery or quoting me thousands of $ to do it I was recommended to this place. Not only were they able to do the procedure for less than half of what others were quoting but they were able to do a less invasive version.I have found that all of the RX and visits are typically half the price of what I was paying at the other offices and will be taking my pets here for the foreseeable future.In regards to others that have posted here stating about not being able to purchase the food without a preliminary exam I was actually in the waiting room when a man attempted to purchase the food when his pet (I believe it was for a cat) and the front desk receptionist kindly stated that she was new and would have to check with the Dr. first since the owner did not have any record of the pet on file with them. When she informed the owner that he would not be able to purchase the food without the exam first or for him to bring in the RX from the original vet office to ensure that nothing has changed with the pet and that it was correct for their individual need the owner was the one that fussed and stormed out leaving us in the waiting room shaking our heads as to why that needed the reaction that was given by the owner.

Ja
Review β„–24

Lincoln Animal Hospital Id say was a good experience for My 92 lb Staffshire looking Pittbull Brutus and I. He allowed them to take Him in the next room and trim His nails n give Him Vaccines. From what I read of notes on the walls from very satisfied clients, THIS PET HOSPITAL HAS ALL THE CARING N LOVE N PATIENCE A PET OWNER COULD WANT! I THINK I FOUND A GOOD PLACE TO RENDER SERVICE TO MY DOG!

Mi
Review β„–25

Doctor and nurses were very caring towards my cat. Open on Sunday too!

am
Review β„–26

I LOVE THIS PLACE..MY CAT HAS BEEN GOING THERE FOR 3YEARS AND EVRYTIME SHES BEEN THERE THEYVE ALWAYS DONE A WONDERFUL JOB...EVEN WHEN SHE HAD TO SPEND THE NIGHT THEY KNEW WE WERE WORRIED AND CALLED US TO UPDATE THROUGHOUT THE DAY...ESPICALLY LISA SHES AMAZING IVE HADA SICK KITTY AND IVE NEEDED ADVICE..WE WENT BEYOND TO HELP ME OUT A ND EVEN CALLS ME TO MAKE SURE MY CATS DOING OK REASSURING ME THAT THERE HERE FOR ME IF I NEED ANYTHING....I HIGHLYYYYY RECOMMEND THIS ANIMAL HOSPITAL!!!!!

Pr
Review β„–27

Sorry cli ked wrong thing

Ro
Review β„–28

They dont let you know how long have to wait.

An
Review β„–29

The front desk staff is super sweet.. they make you feel very comfortable and welcome to the office .😊

eu
Review β„–30

Teacher~.Thank you so much.our sick child.Thank you for your kind advice and attention to detail despite your busy schedule.I left a reservation for one day and I couldnt meet the teacher, so Im writing this anyway.He is a very kind teacher, and I wanted to see him as a doctor for my child for a long time.Always take care of your healthmany babiesPlease take good care of me.thank you.

Information
84 Photos
30 Comments
3.7 Rating
  • Address:5391 Lincoln Ave, Cypress, CA 90630, United States
  • Site:http://www.lincolnanimals.com/
  • Phone:+1 714-995-9200
Categories
  • Emergency veterinarian service
  • Animal hospital
  • Veterinarian
  • Pet adoption service
Working hours
  • Monday:9am–4pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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