I saw the name, the location, and the amount of people who went here and thought - they must truly be compassionate and give great service. After three appointments I definitely am not going to go back. They may do their job well, but it does not take long to see what and who they actually care for. I dont like to trash places when I feel my experience isnt something the majority of people will go through, but unless youre established there already - do yourself a favor and go elsewhere.

Good vets but poor customer service. One of the receptionists is generally flippant, not someone that you want to have to speak with during an emergency.There is also the reliability issue, there is none. If you call and get the voicemail you have a 50/50 chance of actually getting a call back.It’s too bad, I liked the vets and they were kind to my dog but I need a reliable vet that doesn’t come with the baggage of an attitudey receptionist.

They are very loving and caring. They take care of your fur babies as if they’re their own. Highly highly recommend! Dr brown and the staff are amazing

I called and before I could even explain what I needed for my pet the person answering the phone said before you go into a big spiel we are not accepting new clients. Translation get your compassion and care elsewhere. That last sentence was me not them but same thing. At some point a place cannot handle more but if you read about them they are welcoming new business maybe the online advertising should be taken down for the time being.

Took my dog here twice, both times spent over $500 . No follow up or anything and she has got worse. I have been calling to get my dogs medical record so that i can take her to another vet . They keep telling me they are going to email me and I have been waiting and still have not received anything. I really do not want to but my next step is going down to the office and waiting until I get the medical record for my dog so that she can be seen elsewhere before she gets even more worse. I cannot bring her to another vet without knowing exactly was done the first time to not have to keep waiting and not knowing what is wrong with my baby!!!!

On two separate nights the doctors and nurses of compassionate care stayed late in assisting me and my family with our sick cat. Staff is incredible, and they saved our girl without charging an insane amount either. If you want your animal to be treated like their own family I would recommend them!

My almost 13 year old dog has been a patient at Compassionate Care Veterinary Clinic for the past 7 years. He recently needed a refill on his heart worm preventative and this terrible clinic REFUSED to fill his prescription. They claimed that my dog has not been seen in over a year and that he has not been on heart guard medication in the same amount of time. Even after providing a receipt of his most recent visit to Compassionate Care (6 months ago), the receipt that showed they charged us for his negative heart guard test this year, as well as proof in which they authorized his 6 month prescription 6 months ago- they are still denying my dog his much needed heart guard medicine. Our dogs are family to us and we are absolutely disgusted by the way this clinic has treated our pets and our family. If you consider compassion as denying a senior dog heart guard preventatives even after PROVING that they have tested negative and have been consistently on it for years, then this is your spot. If not, look elsewhere. The sad thing is that this clinic used to be great several years ago and was one I had recommended to many. There are other vets in the area- dont trust yours with one that thinks about lining their pockets more than they do about the care of your loved animals.

They always take great care of my 2 boys, Im super thankful that they offer reasonable prices for ferrets. Everyone there is always super friendly!

They never run on time. The Dr said she would be here and she isnt. This place has really soured me on vets in general its all about the money☹ update my dog has passed I lost my best friend.

I went for a first adopted puppy visit. After waiting I dont know how long he was brought in. Everything done by phone due to COVID. Understandable. I was to get free heartworm and flea and tic medicine at the first visit. Did not happen. Wanted to re-test him at a later date, another office visit. Got me for a lime shot to be boosted at a later time. The dog came down with worms a few days after this visit. Still wondering if he caught them there in the dog park or grounds walking around waiting to go in. I contacted them right away so I could get medicine for him. They wanted a sample, I brought it right over. Clearly the dog had WORMS anyone with eyes could see that. Charged 82$ for the test and they called 2 days later and said the lab said he did not have worms! I am beside myself it is clear they made a mistake somewhere. I send a picture with proof the lab made a mistake still no help from the vet. Today I went to the local store and bought for myself. Still no help from the vet. I will not be returning. I will be going else where. I paid 133 for a first check up with lime shot no medicine that was important that I got and now he has to wait for another appointment at another vet so I can get the heartworm medicine I was promised. Hope he does not get that between now and then because if he does I blame Compasionate Care all the way! Just terrible!! Go elsewhere dont let what happened to me happen to you!

I spoke with them twice and left voicemails and no response on an appointment for my cat, I just wanted my animal checked out after finding out it had worms terrible customer service

I love this vet! They are so very compassionate ! The staff and doctors really love their job and you can tell that they truly love animals! They are so kind and understanding! They listen to your questions and concerns. They also will not rush you out the door! They take the time to know your pet and will also tell you about their pets. They don’t run all tests just for money. I could keep going on about the staff and doctors! I highly recommend this place!!!!Love Kayla , Clutch and miss Beasley! 🐈🐈

These people are scam artists!!! They are charging me for cancelling my cats appointment a week before!!!!!

They saved my unresponsive dogs life. They waited for me outside and just took control and saved her! I will never forget them!

DO NOT GO HERE! My dog has been seen here before and I just tried to make an appointment for her. The receptionist told me since she’s not a regular client so she can’t be seen here..... Not okay whatsoever!!

The best place for our pets.

These are some of the best people on earth. I had the worst day as a pet owner, placing my beloved pets to rest and these people made it comfortable as possible for all of us. Molly and Sam were always treated like they were the only patients in the building when they were cared for. I could not think of a better place to bring my dog as they are the vet of choice for life. Thank you again

Extremely thorough doctor, answered questions in plain English, even explained procedures in detail. Very friendly very helpful A++Edit: docs are still extremely on point, they figured out my pup probs real quick, he feels better already

Amazing team! They were able to fit in my pet on a Sunday for an urgent care visit... as a new client. Professional, caring staff that ensured I had all the information I needed to take care of my pup once home.

We brought our guinea pig in to be checked out. We called several places but they were the only one we found that did small or exotic pets. The staff was so nice. They were great with our pet. The other families coming out into the waiting room all had good things to say. All around it was a great experiance.

My family has been using compassionate care for years and could not be happier with both the quality of their care and their overall attitude. They are always excellent at answering questions and explaining all options available. I have never gone in and thought my pup was going to receive anything other than the best possible care available. They truly get that our dogs are our family! Thank you to everyone for all you do!

Im only giving 1 because I have ro in order to rate this place. Its awful! If you love your pet as much as i do do not go here! They dont care about your pet and give all sorts of excuses all the time. My dog is almost 2 and has been going there since 8 weeks, its been fine uo till 6 months ago. Now Im done and going somewhere else due to lack of knowledge and caring about animals

They saved my dog and got him back to 90 percent..he needed to stay somewhere overnight and he fell apart at Tufts i dont believe they continued proper care..warning:::do not go to tufts

Thank you Compassionate Care Veterinary Clinic for your professional and supportive assistance as we addressed the difficult end of life decision for our 22 year old cat. You respected our decision and made a difficult process so much easier. We are very grateful to all your staff.

This place is great. They took my cat at last minute. They were very friendly and the facility was really clean. The veterinarian was very friendly and explained what had to be done and also gave us the price before doing any treatments. The day after they even called to check in and see how our cat was doing. Definitely seems like they actually care about you and your pet.

Ive had 2 of my 4 legged family members taken care of here the vet explains everything good and bad and they took care of my dog that needed emergency surgery. I had taken my other dog to east Greenwich for the same surgery and it cost 6 grand which I paid without question when my other dog had the same problem someone told me about compassion and they were close to my home they did the same surgery for 18 hundred and she great the 2 dogs surgery were 3 yrs apart. They dont keep you waiting in the waiting room and the care and after care is great. I just think people should check around for a good vet when they bring there 4 legged family members into there home.

Very caring and understanding. I guess with most vet clinics, the expense of care is high. So, sometimes we experience sticker shock. However, the doctors and staff are great.

Ive been taking my cat here since I adopted him. Ive always been pleased with the quality of care and their ability to deal with my little buddy. Hes a very peaceful loving cat...until you touch certain areas, which are of course all the spots a vet needs to touch. He has been in for regular checkups as well as an an emergency appointment on a Saturday for a UTI. I called shortly after they opened, described his behavior, and they said to bring him in right away. As soon as I walked in they announced his arrival and took him for evaluation. The cost was reasonable and hes been happy and healthy since.

I would like to thank Dr. Farrington and all of her staff, for the personal and professional care given to my Mom and her Husband with the passing of both of their beloved dogs on the same day. I cannot put into words how genuinely caring and kind you and your staff were to both of them. You made a very difficult day a little easier, and put their minds at ease about the difficult decisions they had to make. Thank you, and bless you for what you do every day.They have also taken great care of my problem child and i say that lovingly.. as well as my other pup for the last 5 years.

Outstanding staff that put your pet first. Dr. Brown is one of a kind, that goes over and above everything she does. I cant thank her enough for getting our dogs through a very hard time. highly recommended, they care for all three of our dogs.Diva, Tyra and Zeus Richard

They helped me right away it was 2 days before Christmas and they were so so great. They even took money off the bill for me. They are great if they were closer to me I would be bringing my fur baby there. 5 + stars love them.

The staff is always willing to help and the doctors give the best alternatives for treatment.

Our rescue pup can be nervous around other dogs and new people, and we were so nervous to bring him to his first visit but they were incredibly accommodating. They are so kind, respectful and always make sure we understand everything 100%. Our pup had to have part of his tail amputated and he had no complications. They kept us updated the whole day and took such good care of our furbaby! I have nothing but good things to say!

My first time there today with my shih zu. Everyone was professional and caring. I highly recommend them. Veronica,Emily and Doctor Roman went above and beyond to take care my little baby

Wonderful caring staff. They were kind and gentle with my elderly dog. The vet clearly explained what was going on and gave me options for treatment.

The best vet we have used thus far. Very caring vets and staff as well as reasonable rates AND hours that work with busy schedules. A really kind touch is the burning candle when a family is taking a pack member to the rainbow bridge request quiet and calm. Its always the little things.

Dr. Holly Brown was amazing with my cat Gus and her assistant Jessica was warm and made me feel very comfortable. The office is clean ! A little expensive but worth it!

Appropriately named. The whole staff is there for you when you bring your pet in.

I would not even give this place one star. We took our cat for an emergency visit nearly an hour before they closed, and they refused service to her. Online it says that they are open until 11 PM, but the closed sign was already on their door and they were mopping their floors at 10:15, as if they were hoping to close and go home early. My problem is that they advertise being an emergency veterinary service, but denied service when we did have an emergency. We then proceeded to call after returning home and they said they were emergency by appointment, which does not make much sense. I am sharing my experience to help others choose a better veterinary clinic- one that is more caring and concerned about the wellbeing of your pets.

Our oldest cat wasnt well, and our regular vet was too busy to see us - but when we described his symptoms (his right paw was swollen to twice normal size, and looked totally freaky), she said we should get him looked at right away. She recommended Compassionate Care.The place was very clean, the people were VERY friendly and nice, and they got things done quickly. The care they provided was excellent, and pulled our old boy out of his crisis.Its really good to know that Compassionate Care is available in a pinch!

Staff was very friendly

Our elderly dog was sickly, so we were referred to this vet. I was impressed by the warm welcome by the staff and cleanliness of the office. The vet had a great bedside manner, and did the necessary preliminary tests to exclude certain diseases...prescribed a medication, however after nearly 2 weeks symptoms didnt get better. We had to return, and ultimately were told that it was likely something much serious, and very costly. We had to come to a decision to put our dog down. The vet and assistant were very kind, nurturing and compassionate during the visit and allowed us to spend as much time as we felt was needed before/after with our beloved dog. I was so happy we decided to go here instead of the place we use to go for annual visits....the level of care was bar none. Thank you compassionate care for professionalism and the sympathy card you sent was greatly appreciated too.

Great pet care. Friendly, helpful staff. Total confidence in all the doctors. Love this place...top notch!

Have been twice, with two peta in emergency situations. Staff was caring and helpful in understanding options and costs. Thank you for your compassionate Care!

I have dealt with many Veterinarians over the years with for large and small animals and I find compassionate care to be top-notch service their knowledge and their compassion and professionalism is beyond what words can explain ROSIE and SARAH send there love too the entire staff

The best! absolutely the best. Compassionate care are not only compassionate to your pets, but they are compassionate to you as well. I have referred many of my friends to compassionate care, and they are the best in the state in my opinion.

For my small dog having a Sunday emergency, I feared the vet expence was going to be astronomical. But it wasnt, it was more than reasonable. So much so, they are now my new vet for both dogs. They were beyond friendly, very thorough and highly informative. Thank you for fixing my Boogah. We will be in soon with Charlie.

The veterinarians and staff at CCVC are amazing! I have been using them since they opened in 2008. They live up to their name as they have shown much compassion when dealing with emergency situations and being there to support me as I have dealt with the loss of a beloved pet.

Very impressed with the staff and doctor. Soo very nice and explained everything thoroughly. This was my first visit and I am very pleased with the experience. Highly recommend!!

Theyre very kind and answer questions. I have a 18 year old dog and they understand the elderly needs

Theyre always friendly, extremely helpful and passionate about helping pets. However, they do not always explain miscellaneous costs.

The care and consideration provided by Compassionate Care is second to none. Made a really hard day a lot easier. So professional. I thank them and OMalley does, too.

Brought in dog with life-threatening trauma last Sunday afternoon. First - they were open. Second - they saved the dogs life! The surgical team who operated on him later down at the full animal hosp said the vet at Compassionate Care did amazing job treating him, they could not say enough good things about her surgical work in stopping his bleeding and then stabilizing him for transport down to them.

Called with a simple question about my dog and explained it in detail. Got put on hold. Someone new came back and asked is this for George?....dont have a dog named George. Got put on hold again. A third new person came on and started discussing a cat with me. Sad...sad.....too many hands in the pot.

Very pricey for subquality service. Dont recommend this practice for any pet.

Took my dog here for months with issues with her feet also asked about why her nipples didnt look right was told her nipples are just ugly looking nothing wrong with them and her feet they said just had a infection well after a biopsy blood work pills and the visits came to over $2000 and she never got better . Went to another vet to have a 2nd opinion and come to find out my dogs nipples are ugly because shes riddled with cancer tumors as well as tumors in her feet and the dog had a small stroke they didnt pick up on 2 months ago my dog is now dying because of this place do not go her ever they also never sent in the biopsy I paid for witch would have certainly indicated cancer robbed me for over $2000 and my heart is dying because of there neglect

Great Vet! Highly recommend!!

Love the care we have received there!

All the docs are great and the staff is excellent...

They are fantastic!! I would recommend them to anyone who is looking for a vet.

When my dog was very sick we took her here and they told us we had to put her down. They gave us time with her and help us through the process before anything happened they showed us all the details.

Horrible Doctors!

Fantastic staff