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Advance Financial
1561 N Main St, Crossville, TN 38555, United States
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Er
Review β„–1

I had the pleasure of working with Courtney and she was FANTASTIC! She was so patient, thorough and absolutely the sweetest! I would gladly do business with this establishment again and I highly recommend everyone else to as well. 😊 Ask for Courtney if your looking for great customer service.

Ch
Review β„–2

Absolutely AMAZING customer service from Kellie and Mindy! Definitely will be back for my financial needs.

Be
Review β„–3

The girls that work up there are so nice and so helpful! Definitely recommend this place 100%

Th
Review β„–4

Great staff to work with.. Always smiling and make me feel like I am a million dollar client. Kellie and Courtney are friendly, sweet and professional. There is a great man that works there too and I am sorry I cant remember his name. I highly recommend this branch for quality service.

Je
Review β„–5

The staff that helped me to get my loan was incredibly friendly even though they were about to close!! Super kind, worked quickly, and helped me through some complications with my bank login! The 2 employees that night went above and beyond!!! Highly recommended!!

Mo
Review β„–6

Mindy was so helpful with my situation today. I was very nervous to be there, so she walked me through everything and explained it all. I felt a lot better after I left and i was approved for more than I had expected. The store got busy, but she was able to help me quickly and was very nice to me. Thank you so much for your help!

He
Review β„–7

Trevor and Sam were such a delight to work with. They were so sweet and caring and got me approved for exactly what I needed. Thank you

Ju
Review β„–8

Jade is the most compassionate woman I have ever met. She helped me during a very rough time and I appreciate her so much. She really took the time to listen. Thank you Jade and thank you Advance Financial.

Br
Review β„–9

Jeremy (I think his name is) was very helpful and funny. All of the staff really.

Ca
Review β„–10

My experience at Advanced Financial was magnificent! The gentleman (Trevor) that helped me was kind, understanding and just an all around great guy! He helped me when I definitely did NOT have my things gathered up! He worked with me for two hours!! I will definitely be coming back and recommending ANYONE and EVERYONE to go see Trevor at Advanced Financial in Crossville TN!!!

Ch
Review β„–11

Absolutely satisfied with Jade and Courtney here and how patient they are with you. Always smiling and try their best to get you what you need!

Te
Review β„–12

Absolutely amazing service!!!! Love dealing with all their team members. Especially Trevor Emmett who made my flex loan experience painless and affordable!

Li
Review β„–13

Karissa and Mindy were so helpful today! Our dog was sick and we needed emergency funds to take care of our poor Anna. The girls at Crossville really went out of their way to help us, and my son and I couldnt be more thankful! Ill definitely be back!

Co
Review β„–14

Went in to cash a check was advised of the loan they offer which i didn’t know about was an easy paperless process. Got approved and walked out with even more money. Thank you to April and Trevor for all the help. It means a lot when you can go in and get great customer service. Will be back.

Ra
Review β„–15

Such amazing and helpful staff! Kellie and Trevor are the best! I suggest asking for them specifically. I will most certainly remain a returing customer with Advance Financial in Crossville, TN!

Je
Review β„–16

Courtney, Trevor, and Samantha were so helpful today while i was trying to get a loan. They were delightful , funny, and very understanding ! Go see them.

Ma
Review β„–17

Between fees and interest, you pay back easily twice what you borrow. Loan shark rates!!!! This type of loan is illegal in most states, and should be here. READ THE FINE PRINT!!!!

Sh
Review β„–18

Jade is very patient and helped me understand everything. I would send my friends and family to her.

Ja
Review β„–19

Stacey and April are so amazing. I love them here and highly highly recommend them. They got me a good loan, cash checks, and have free money orders! Stacey and April have great customer service skills and they will not disappoint you.

We
Review β„–20

Melissa was excellent in walking me through my loan process. She made taking out a loan very stress free.

Da
Review β„–21

Kellie was very helpful and and kind and got me dun as I was hoping thank you

El
Review β„–22

The most fun and friendly service, get Money Orders for FREE & WILL FILL IT OUT FOR YOU, IF (as I was) beyond tired!!

Re
Review β„–23

Awesome and whole gang was great! 5 stars on everything

Ch
Review β„–24

Trevor is a very awesome person he is very helpful and has a great personality

Ka
Review β„–25

All staff was super friendly and very helpful. I had a great experience with this finance company. Very stress free.

Ma
Review β„–26

I like Advance because the people Trevor and Karissa they are nice then any one I know and I trust them because they my mom and dad THANK YOU

Ka
Review β„–27

Wow ! Life savers :) They were amazing and I was approved in 15 minutes!

Sa
Review β„–28

Trevor and Samantha are awesome and funny loved it here and got approved for money and yall should come see them and didnt wait long awesome people awesome place loved it and there friendly..:)

Be
Review β„–29

Jade gave me the best service. She is always helpful.

An
Review β„–30

I have been to AF24/7 3 times now and everyone in the store from Andrew to April and Trevor plus Courtney have been more than helpful and very appreciative of my business. I can always count on them to brighten my day and fatten my wallet!!!!!

sp
Review β„–31

Thanks to kellie, mindy and courtney they worked hard for 2 days straight to help me out and they did. They are awesome and will do everything they can to help you out so come by the crossville location and tell them spring sent you.. thanks so much ladys

Sa
Review β„–32

Received a texted stating I had money available. So I went online( on the 7th) and it said I could make regular payment on the 12th or I could get cash advance and my next payment would not be until the 26th and it would go back up $10. So I got the advance but then on the 12th they still took the payment out and it had went up the extra $10. If I had known they wasnt going to keep their word and restart new payments on the 26th I wouldnt have bothered redoing the loan. I will be paying this loan off ASAP and will not be doing business with them again. If you want a loan with a company you can trust go to World Finance. They are the best and will work to set payments on a day best for you!

In
Review β„–33

I absolutely love this place the workers are friendly and always smiling. Its really clean inside. Trevor, Andrew, and April are always awesome to me!

La
Review β„–34

Trevor Γ nd Steven and Kellie are the most amazing people I have ever meet and they have helped me ever time they are respectfully and very nicΓ© thank you for being there for me

Ve
Review β„–35

Trevor is perfect!! You are so kind and caring. You treat me like a person and take care of me.

ro
Review β„–36

Andrea and April from the crossville tn storeAre very very nice young ladies very professional, and kind. And considerate, a pleasure doing business with them.

Cl
Review β„–37

Jade was very helpful. She did everything she could and then some.

Br
Review β„–38

I love the friendly staff. Made me feel comfortable and was wonerfull.i want to especially thank jade she was wonderfully and made me feel like I was inportant.thank you jade you made my experience with you so easy and at a time when I was having a really hard day to begin with thank you so much .advance finacial.jade is diffenately a keeper.thank you for making a bad day a lot better jade.your awsome.

De
Review β„–39

Jade made me feel at ease and was very helpful. I will come back again.

Be
Review β„–40

Stacey and Trevor are the best in their jobs Ive never met to more welcoming people in customer service then Stacy and Trevor come see them at the crossville store Five stars for them

De
Review β„–41

Good customer service. Take time with the customers. Trevor was amazing!

Ch
Review β„–42

I called they told me I would not need a bank account for a loan just an id and proof of employment, got there asked if I needed a bank account again just to make sure she said no so i filled out everything got it set-up, then she told me I need a bank account for 30 days they didnt seem to know why and wasnt very helpful at all.

An
Review β„–43

Great pple very cool fun and great costomer sirvus I highly recommend them you wont regreat it

Mi
Review β„–44

Stacey and April was very nice, very helpful and the most awesome people I have ever met....

Ra
Review β„–45

All the workers were very nice, courteous, polite, and did their jobs well! I will definitely be coming back again!

Ga
Review β„–46

Ashleigh and stacey explained the agreements and auto pay very well. was very happy with my experience here!

Ca
Review β„–47

Awesome and friendly staff! Free money orders and bill pay?! Very impressed.

Wa
Review β„–48

Ive a very pleasant experiance everytime ive been here, Got my money fast Very friendly staff

St
Review β„–49

Very satisfied when i went to visit. i was helped by ashleigh and she was very nice.

Sh
Review β„–50

They have help me out a lot I well tell p eolpe about this place...good people

As
Review β„–51

Brand new store with a brand new team! Upbeat personalities and friendly faces! come check it out!

Me
Review β„–52

Came in to pay my credit card through the western union, and was told about the free payments. This is awesome!

Va
Review β„–53

Trevor was an awesome representative today.

Do
Review β„–54

Very friendly people and a very good experience to come in here. i have specifically had a good experience with ashleigh, she always has a smile on her face and is always happy to help!

Da
Review β„–55

Staff is friendly but they need to take down the slogan we say yes when they do not. Just a lie.

Ra
Review β„–56

Very. Good. Work er Andrea

Ta
Review β„–57

False advertising... It say they say yes but they told a lot of peoples no.

Wh
Review β„–58

This place is awful!!!!!!!! DO NOT GET INVOLVED WITH THEM EVER!!!! WILL LOCK U IN INTEREST NOBODY CAN PAY N U CANT GET OUT

me
Review β„–59

They were awesome patient and very clear with explaining the paperwork

Jo
Review β„–60

Made it easy and fast

Ta
Review β„–61

They are awesome no complaints

Mr
Review β„–62

Trevor was awesome.

Jo
Review β„–63

Always open makes the difference for me!!

Ma
Review β„–64

Justin was great!!!

Information
4 Photos
64 Comments
4.6 Rating
  • Address:1561 N Main St, Crossville, TN 38555, United States
  • Site:http://locations.af247.com/advance-financial-43ecd1c18abf?CampaignID=2300&utm_source=Yext&utm_medium=Maps&utm_campaign=87&utm_keyword=google&id=79
  • Phone:+1 423-484-0640
Categories
  • Check cashing service
  • Loan agency
  • Financial institution
  • Money order service
  • Money transfer service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:10am–6pm
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