user
AutoRent
1300 Pontiac Ave, Cranston, RI 02920, United States
Appearance

Comments
Ga
Review №1

I just had an oil change on my Lincoln today. Nick and Ed over at AutoRent took care of picking up my car and delivering me a loaner. They were beyond timely (early for pick up/drop off). They made renting a car with them and using Tascas service extremely easy. A+ Service!

Lu
Review №2

Great customer service, Lisa was very responsive and helpful. She had all the paperwork ready and even helped with the communication with the insurance company. Lisa made sure that all of our expectations were met. Highly recommend working with Lisa and her company. Also would like to mention how helpful Gina is. Great teamwork!!

Jo
Review №3

Great cars for good prices. Customer service is 5 star easily. Went to tasca in Cranston for a rental and was helped by Nick. He made the whole experience so easy and effortless that I continue to rent from them anytime I need a vehicle. Great company with excellent employees.

He
Review №4

Lisa Donahue did a great job Thanks for all your help.

Se
Review №5

Ed and Tiffany helped make the process easy, fast and gave me a nice very clean car. They also checked it beforehand so I dont get hit for things I didnt I dont do. Really nice car and great price. Try them youll like it! 👍

Sh
Review №6

Easily the best rental car company ever. Anywhere!! And I know...I have rented at least 100 cars/trucks. Ed is a class act manager and does everything to make sure the customer is happy. This Autorent inside of Tasca Cranston is just amazing. How many people look forward to renting their vehicle? I do ! 🤚 That is beacuse Ed and Tiffany are amazing. I feel like I am talking and dealing with a friend when I go there to do business. And to add to this world class service, their cars/trucks are amazing too! I love this place and find it to be the model rental car/truck company and how all businesses of this nature should model themselves after. Thank you Ed for all your wonderful customer service, vehicles and service. You know Ill be back! 😁

Be
Review №7

Ed is a very nice guy. We rent from him all the time . Ed and the other staff are very nice and the price are great. Tiffany was very nice . Love renting from there

Ro
Review №8

Great customer service, Lisa Donahue was very responsive and helpful... will definitely come back for service

Ch
Review №9

Very knowledgeable personal. And very friendly staff. Professional service. Very helpful staff. Recommend highly I have needed a truck at the last minute and they always are able to accommodate me. They explain any charges I may incur always walk their vehicles before and after

Ri
Review №10

Ed andTiffany at the Tasca Volvo were great. Know what they are doing!!!

Mi
Review №11

Elton is by far the best person to rent a vehicle with. Gave me a brand new vehicle to drive and explained everything that I needed to know. I like the fact that theyre not like Enterprise and actually explain everything to me.

Jo
Review №12

One the the best experiences renting a vehicle. Not only are they quick to get you in and out, they will go the extra mile to accommodate you.Very few places actually care, you can see that they do.Renting a vehicle can be an difficult especially if youre renting from the big guys. Try the new guy the seem to want to make you happy.

Me
Review №13

Dorian and Lisa helped me, not once but twice in an emergency situation just recently! They were efficient, fast and friendly. They have a great selection of vehicles as well. Highly recommended :)

Pa
Review №14

Elton provided me with a brand new Escape that performed very well. He was very considerate of my wife that has Alzheimers, as I was able to comfortably get her in the vehicle for her appointment. He is extremely courteous and I would not hesitate to come back and rent from him again.

Da
Review №15

Great experience! Friendly and helpful staff. They know your time is valuable and are quick to get you in and out successfully and with a smile. If you need to rent a vehicle on short notice, this is the company for you. Give them a try, you wont be sorry :)

Su
Review №16

You can not beat the service, not to mention the price. I have used auto rent several times. I was actually waited on by Dorian who was polite throughout the entire transaction. Only to later find out she was their general manager. She took the time to explain about the charges I could have incurred which included tolls, speed zones. I was happy she explained about my e-z pass also. I would recommend auto rent over any other rental agency.

Ka
Review №17

Jessica provided my family with a 2020 Camry, and we were beyond words impressed with not just the vehicle but Jessicas customer service, we had nothing but a fabulous experience! If you ever are indeed of a rental I highly recommend Jessica to assist you, she will not let you down she will help you drive away in comfort and security!

ja
Review №18

I’ve rented with Autorent on a few occasions. From an Explorer to a Box Truck they have always been able to accommodate my needs. I’ve personally dealt with Ed, Dorian and Lisa all of whom have done a great job! Would definitely recommend this company.

ja
Review №19

Absolutely outstanding service with my friend ed here. Always polite and efficient. Makes the rental process seamless and painless.

Jo
Review №20

Staff was friendly and courteous. So grateful for this service! I will definitely keep them in mind for future rentals!

Wa
Review №21

Fast and easy. Ed was a great guy. Friendly atmosphere. Cheap rates. Totally would recommend!

Ji
Review №22

I worked with Tracy Turner in Berlin, Connecticut. I was offered a choice of four different cars and chose the Escape. It was totally clean, as one might expect with a car with only 1311 miles on it.Tracy moved me through the process quickly. The cost was reasonable, the service excellent. I would use AutoRent again if the need arose.

as
Review №23

Absolute 5 stars Dorian and Ed were great they worked so well with me on such short notice needed a vehicle last minute with a decent amount of space and they had just what i needed they were both so pleasant to work with.. Deffinetly will be using them again!!!.

fr
Review №24

I have need a rental vehicle and I work with (Lisa Donlahue) really friendly and professional she get me a 2019 ford explorer i will recommend this location to all my friends

Jo
Review №25

Ed and tiff where very nice

Tr
Review №26

Robin was extremely professional. The prices were competitive. And the cars were very nice and really clean.

Je
Review №27

My husband and I needed to rent a car for vacation last year and goggled many rental companies but, found AutoRent during our search and loved it since. The service at AutoRent has been amazing from start to finish and also very affordable. All staff members especially, Ed have been so friendly and helpful throughout our rental experience. We would absolutely recommend AutoRent to my family and friends.

Re
Review №28

Today I had to rent a car while my car was being serviced. Tracey Turner, manager, walked me through the process for renting a car. She was professional and courteous as she helped me to select the right car. Excellent service!!! Because of my interaction with Tracey I will use AutoRent again and tell my friends about your company. Thank you!!!

Ju
Review №29

I use this place quite regularly, and they always have superb service with clean vehicles that are ready and waiting for me when I arrive. Staff are always very helpful and friendly too and make the process quick and painless so I am in and out without any hassle.

Ni
Review №30

Rented cars numerous times in Cranston. Employees are extremely helpful and nice. They have a large selection of vehicles and great prices. Will definitely rent from there again

Me
Review №31

I don’t usually write reviews but this time I just had to. I am in customer service and have been for over 30 years. I pride myself on putting my customers needs first and foremost. Love seeing them smile as they exit my establishment. With that being said I have to say I don’t really get the same treatment anywhere. Well that all changed when I had the please of dealing with a Woman by the name of Lisa. My Husband and I needed to rent a vehicle for a road trip. Lisa was so helpful with every step of the process. She was funny and personable. When leaving there in our rental my Husband and I actually talked about her and the outstanding customer service she provided us. I would highly recommend Lisa and the entire Autorent Family. I’ll never go anywhere else. Great job crew!! Keep ur the good work!

sm
Review №32

Best service, awesome pricing and easy to deal with. Highly recommend to everyone.

Ju
Review №33

Recently rented a vehicle from Auto Rent for a short trip.Ed and Lisa went out of their way to find the right car on a short notice. I will definitely be using them again.

te
Review №34

Eddie in Cranston is the best! Super fast and professional every time. Excellent vehicles in great condition. Highly recommend!

Ed
Review №35

I came in to get an estimate as my poor Jeep got hit back and forth in Philadelphia and these guys treated me like family! You know life throws you curve balls and I was so happy to get a great deal on my Jeep being fixed and a sweet rental! Thank you! Xavier

li
Review №36

Lisa was fabulous! Worked with the Insurance Co. to get us a fabulous rental. All employees should be as efficient as Lisa!

Ro
Review №37

Lisa Donahue is amazing!! She is so helpful and friendly. She goes above and beyond. I will not rent from anyone else. I am a customer for life. Thank you Lisa!

Je
Review №38

Ed was great. Got me in and out in a flash.... Ed needs a raise!!!!

Pa
Review №39

The van was awesome- awesome rate - Lisa was the best! A*****. Highly recommend.. By far the best rate around... super value... can’t say enough....

Li
Review №40

Ed helped me out with my rental he was quick and friendly and gave me a brand new car if i ever need another rental definitely will be back

He
Review №41

Excellent customer service! Great deals! I would definitely go back to rent a car! Amazingggg

Ma
Review №42

While working through an extensive issue with my work Jeep it became necessary to use AutoRent quite a bit. (5x actually!) Solida was extremely helpful each and every time, making sure my business didnt skip a beat. She was always upbeat, courteous and professional! I highly recommend them and will definitely use for personal rentals in the future.

He
Review №43

Elton was very helpful and did an outstanding job. You should have more employees like him. Give that man a raise

Da
Review №44

Elton was very personable and a great help getting my loaner vehicle. Excellent service.

Ge
Review №45

Jessica Vedder is very professional and quick to answer even the toughtest questions I had for her she is very knowledgeable and courteous one the phone and in person I believe she is a very valuable asset to the company her personal communication skills and people skills are top notch I will continue to do my business here with this company cause of employees like her I look forward to her assistance again I. The near future

tr
Review №46

Excellent customer service, great price and deal. Due to tight circumstances, Lisa and Ashley were able to help me out with a rental in a rush . Made everything possible to move forward much easier than expected!

Ma
Review №47

Had to rent a car when my own broke down. Couldnt be happier with not only the car, but the service. Ed stayed late to rent me a car, and offered a large selection of cars for me to choose from. Great price and great staff. If you need to rent a car, rent here!

Le
Review №48

They profile an find reasons not to rent to minorities. Completely discouraging

Fe
Review №49

Ed at the Cranston location is great. This is my second time getting a vehicle and I had a great experience.Thank you for the vehicle!

Jo
Review №50

I rented a car from Lisa Donahue and I just wanna say she was very polite and went out of her way to make my experience a good one and would recommend and use auto rent again

El
Review №51

GREAT EXPERIENCE. ED WAS VERY THOROUGH AND EXTREMELY HELPFUL . HIGHLY RECOMMENDED!!!

gl
Review №52

I rented a car from your Woonsocket location, as a first time renter I would like to commend Ashley she was very friendly, and very thorough and I would recommend her and your rentals to others. She is an example of professional customer service.

Mi
Review №53

Just rented a passenger van! Quick and efficient process and van looked like new. Will definitely rent from them again.

Jo
Review №54

Ed help me out and they were extremely coridial. Great service!

Br
Review №55

Excellent service ! Fast and painless! Car was immaculate and brand new ! Will use them again !

Fa
Review №56

Worked with Jessica in Woonsocket and she was great.. Very quick and efficient!!

hu
Review №57

Staff are very friendly and helpful and always have just what I need. Service is also top notch!

TH
Review №58

Been renting for more than a year and Eddie has been kind and accommodating. Its the best price and service around.

AN
Review №59

At Autorent Cranston with Dorian, they always offer people more than they expect to get in car rental, the best in the state.

Ch
Review №60

Eddie is amazing in Cranston RI to rent a vehicle from! The cars are in perfect condition! Wouldnt rent from any other company!

da
Review №61

Stephanie in the Seekonk store is very polite, car was clean and ready for me to be on my way. Ill always go to Steph from my rental needs.

Ta
Review №62

I would like to express how professional, friendly and helpful autorent employees are. I was in an accident and needed repair and wondered what would I drive I was gven a rental expense and I chose autorent of Cranston. I would reccommend and use them in any event.

Lu
Review №63

Easy to rent, excellent costumer service and I was able to use my own insurance. Affordable price highly recommended.

Ed
Review №64

Excellent company to deal with. I needed a premium vehicle, and found this locations rates to be half the price of the airport locations. I received a brand new 2017 Volvo S90. Would recommend this location to everyone.

El
Review №65

Worked with Lisa D. out of the Woonsocket location. Was given a great SUV while my truck was being fixed. She really went out of her way to ensure I was a happy customer. I would glady go through her again!

Fe
Review №66

Customers do not expect you to be perfect. They expect you to provide solutions when they have a problem and that is what I found with Dorian at Autorent Cranston, the best when it comes to renting vehicles for every need.

Li
Review №67

I have rented here several times and they are always fast, courteous,and the cars are well maintained and very clean. I would recommend them to everyone.

Pa
Review №68

JESSICA was a pleasure to work with! Very friendly and pleasant

An
Review №69

This company does not accept your insurance card, they have to verify that you have insurance through a call to your provider. This is the first time I’ve seen this and it’s very annoying. I made a early appointment because of work and it was all for not. Customer service for my insurance didn’t open till 8 am, and I have now missed my meeting. I highly recommend that Tasca in Cranston drop this company and go with a larger rental company for their service center needs.

To
Review №70

I had a bed liner spray at linex, got a 2019 camry for a rentaljessica vedaer took care of my rental, from calling insurance company toall paper work. She made everything super easy, and answered all my ?si would definitly go here again for a rental

Mo
Review №71

Never have an issue when I come into the facility to rent a vehicle. Nick and Ed are always very pleasant.

De
Review №72

I recently discovered Autorents Woonsocket, RI location in March when I was scrambling to find a rental car at the last minute as the other company I was supposed to go through slapped me with extra charges that werent disclosed to me until I went to get the car. Lisa, the rep at the Woonsocket location, literally saved my life. I was in her office and set up with a rental to go to PA within an hour. The service was excellent, the price was great and the car was so nice that a two months later I booked with them again for my next business trip to go to NC. I have another business trip coming up in next month, and I have no doubt in my mind that Ill be going to Lisa again, and I cannot sing her praises enough!

Ti
Review №73

Brand new rental car, lowest price around i will definitely rent again.

Ju
Review №74

How do you own a rental car company but dont have insurance? Good luck trying to rent a car from these clowns.

St
Review №75

Great customer service, Eddie was very efficient and pleasent, also great price, great near New vehicle. I will come back and I will recommend them!

Ha
Review №76

My experience with Auto Rent was the most efficient and professional experience I have had with a car rental company....Nick and Ed are customer service oriented and highly professional......Autorent has hit a homerun having both of them on their staff....

HA
Review №77

They are ever nice and Ed is a pleaser to work with

Jo
Review №78

Rented car a from Ed service was fantastic car was immaculate

Ho
Review №79

Ed was super accommodating and very professional.

Mi
Review №80

Unfortunately had my 2015 Chevy Cruze LTZ in for chronic issues. Met Lisa Donahue back in January for an auto rental. She presented herself to be very proffessional an eager to help. Told her my terrible experience that I had before with renting from Enterprise in the past. Assured me that Autorent will be tons better an she held to that expectation. This will be my third rental and it was a pleasure working with Lisa. Had my rental ready an greeted me when I got to the shop again. Lisa is a great asset to have not only for Autorent but for Tasca also..

Br
Review №81

I needed a box truck and was surprised to not only get a better price than any of the other popular competitors but the truck was brand new. the agents were friendly and had me in and out fast.

Je
Review №82

I brought my truck in for scheduled repairs at Tasca GMC in Woonsocket. I asked for a free rental for the day and I was assured I’d get one. Even though I ran late to my appointment, I was pretty happy that it didn’t matter. Specifically, Lisa Donahue (I kept her card) was exceptional during this experience. I told her I didn’t need a truck and she offered up an Acadia. Exactly what I’m debating on buying when my truck lease ends.If you need a rental for any reason I can’t speak highly enough about my experience at Autorent in Woonsocket which ironically is inside Tasca Chevrolet.

Ma
Review №83

Needed a car for the long weekend to go to an out-of-state wedding. Called a few places, but decided on Autorent. The price was right, the car was new and staff was friendly. Will rent again.

Do
Review №84

Friendly Staff, No Wait, Great Price! Will Rent from them again!

Ro
Review №85

Rental company with no cars to rent... I go to rent a car and what do you know? No more cars available as of 10.a.m. why be a rental company or a company at all, if you cant even cater to the customers needs!!!

Information
1 Photos
85 Comments
4.8 Rating
  • Address:1300 Pontiac Ave, Cranston, RI 02920, United States
  • Site:http://autorentri.com/
  • Phone:+1 401-537-8007
Categories
  • Car rental agency
Similar organizations