This place is horrible... If you only want to see a doctor, they force counseling on you. If you dont keep your counseling appointments, they make you wait a whole month until you can the doctor as a punishment.. they dont care if you have enough meds to last until you see the doctor again and dont care if you go through withdrawals. If you only want counseling. They forced you to see a doctor.. if you dont keep you doctor appointments, they wont let you see your counselor and they make you go through the newcomers process all over again. The normal wait is very long and the staff are unprofessional and disrespectful... Avoid this place.

I got off work today in Jackson, GA at 4 pm. I had a little bit of a drive to the Covington office but had plenty of time in normal conditions. There was a wreck on 36 highway and I was delayed. I called the number I usually call to see if my medicine has been delivered, which is the Covington office and told them that I was delayed because of a wreck. They told me that that wasnt the Covington office and I had little time to get there. I asked if they could call the Covington office and tell them that I needed my medicine for the weekend and they said they could only email them. That they didnt have a number they could call. I told them that I needed my medicine and I was caught up in a wreck. They told me how long I had to get there. I arrived at 4:59 and doors were locked. The person on the phone told me to knock. I did and a person in the office looked at me and then turned off the lights. I went to back of building to see if employees were coming out because without my medicine I stay awake and I have to work. I was crying and a husband of someone inside told me that if I went back out front then he would call his wife to see if I could get my meds. I stood out there for 20 minutes crying because I know what I have to go through for the next couple days with NO medication! I was out of town on the days proceeding this, so I didnt have a chance to get medication then. The lady on the phone that said they could only email Covington lied to me, I have called that number for months asking if my medicine was there to pick up and they said yes, with me on the phone every minute just talking to them. I hope they sleep good tonight and Saturday and Sunday night because I will not. And I have to work those next days and they do not. The woman on the phone told me to knock on the door. I did and a woman in the office looked at me after I waved to her and she cut off the lights. May you have horrible rest until atleast Tuesday. You looked at me and shut me out. All I wanted was my medicine. I was told you didnt lock your doors until 5, I was there at 4:59 with someone from another office telling me to knock on door and yall shut me out. I hope your weekend will be

Josh and Mrs.Hodges are the best there. The workers at thrthe front desk are awesome. I love going here not only is it close to home they have helped me and continue to do so

I went here about a 1 half to 2 months ago. They were nice and helpful. Go there.

A friend of mine had to spend some time there and the staff was respectful and insightful in to many topics dealing in mental health.

Not organized. Needs to be trained on time management. The wait is ridiculous even if you have an appointment.

Not sure the Dr actually speaks with my therapist but i feel she just gives you any medicine .. my therapist Josh is awesome though he is a great listener and has great solutions ... I highly recommend Josh

I think that their rules are horrible. Youre dealing with people with mental disabilities. If you miss an appointment because you have an emergency, they punish you by making you come in and wait in person for the next available Dr. Come on.. I worked at TLS in Syracuse NY. We worked with people with MH disabilities and physical disabilities and TBIs..terminal brain injuries. You have to be lenient with people. I would be ashamed to be affiliated with Viewpoint...

I have mixed feelings about this place, but I can tell you there is one lady in the front office that does not need to work with people she is rude on the phone and she is rude in person.

Josh is prejudice

Not a very well organized

Terrible all together