user
Schulz & Sons Diamond Jewelers
2202 Dixie Hwy, Covington, KY 41017, United States
Appearance

Comments
Sh
Review №1

Matthew was extremely helpful designing a replacement engagement ring for me. I have rheumatoid arthritis with joint swelling and Matthew designed a ring with a hinged band so I can get my ring on and off now. The ring is absolutely beautiful!! Matthew kept me updated about the process from beginning to end. I will definitely purchase from Schultz & Sons in the future.

St
Review №2

So glad I found this place, after searching across 3 major metropolitan areas (Pittsburgh, Columbus, and Cincinnati) for someone to repair a piece of custom jewelry for me I happened upon this place.Josh was very clear and concise when telling me what he could potentially do, unlike many of the jewlers I called before him. Even though he was unable to fix my piece (only because it was a custom made piece and the parts I need to fix it are incredibly hard to source) he was able to point me in the right direction.He was able to modify the piece to make it work for now, and so that when I get the parts to repair it, it will fit better on my chain.I had an idea in my head of what this work was worth, Ive had a few pieces of custom jewelry made in the last couple of years (in Las Vegas) so I have past experience to base this estimate on. I was temporarily stunned by the value of what I got versus what I paid.Based upon my interaction with Schulz & Sons today I would absofreakinglutely recommend them for Your jewelry needs, there is a reason they have a 5 star rating, stop in for Yourself to find out why.

An
Review №3

I visited to have a ring appraised. The cost for the appraisal was very competitive with what I had read to expect. The appraisal was very detailed and contained information I would not have expected.Beyond the technical side the owners were very friendly and helpful. They took ample time to answer questions and discuss gemstones and their unique properties and details. I would be very comfortable in purchasing jewelry as they take the time to make sure you are satisfied and have the knowledge you need to make your best decision.

Le
Review №4

What a wonderful experience!! The staff was kind, friendly and helpful!! I’m very happy with the entire interaction!! They were above and beyond to repair my ring and I feel so pretty with it back now and on!

Ja
Review №5

Always top notch personal service. Wouldnt go anywhere else. Local, family owned. Great people to do business with.

Ca
Review №6

Had 4 rings appraised, took a few weeks, but I was told it takes time. Appraisals were explained and it easy to understand. Rings were cleaned and look absolutely beautiful. So easy to do business with.

De
Review №7

The repair work I had done at Schulz & Sons Jewelers is excellent. I always say that cheap is never good and good is never cheap, but this jeweler is a little on the pricey side. I have had this same work done on this same piece several years ago at a jeweler in Cincinnati for far less than what I spent this time. Overall I am happy with the repair and the convenience of this jeweler being in Ft. Mitchell.

Ca
Review №8

Very happy with the service. I needed an appraisal for insurance and they expedited the service for me. Very nice and friendly family business. I will use them again.

Za
Review №9

Super friendly, Great eye’s for style, top notch selection, with a great price. This is where you want to go. Put your phone down and get in the car.

Am
Review №10

Great family owned business. Theyre always so helpful and take the time to help me with what I need. I will never go to another jewlrey store. Definitely recommend

Me
Review №11

My family has been using Schulz and Sons since my grandparents were around. When I decided to have something made for myself there was no question as to who I would trust to handle and design my jewelry. I am incredibly happy with the design and quality of my pieces. I have close to 100 years of diamonds from my grandparents jewelry and my dads in one beautiful ring I wear with pride.

Be
Review №12

Love Schulz & sons. Bought my ring from them many years ago and still use their service even though they arent in latonia anymore!! Thanks for your outstanding service!!

Li
Review №13

Very professional and helpful. I appreciate Matt’s advice and ideas for some changes to my rings. I can’t wait to see the finished results!!

An
Review №14

Bought a necklace with a very thin chain for my daughter about three years ago. She broke it almost immediately and they replaced. Fast forward three years and she broke it again. Schulz & Sons helped me find a heavier chain for the pendant it was attached too, all while helping me with price. Their customer service is always top notch!

Pe
Review №15

Took our Westminster Chime wall clock into Schulz & Sons for repair. Everything works perfectly now including pendulum and chimes. Look no further for excellent work, courteous service and fair pricing. Highly recommend.

Ke
Review №16

Very helpful and friendly. Very rapid repairs while I waited!! I have been doing business there a long time and will definitely continue to be a customer!!

Tr
Review №17

I took a ring there that needed to be repaired, I was so afraid the ring couldn’t be fixed. When I went to pick it up it looked like a brand new ring . I am so happy and pleased with the work they did .

Ca
Review №18

Matt Schulz designed a ring for me that friends as well as strangers comment “your ring is stunning”.Trustworthy & knowledgeable. I have been a Schultz customer for 50 years.

Ro
Review №19

I had a cuckoo clock repaired here,a little time consuming it seems.Pardon the pun😉. This was a very old clock so it may have taken awhile for parts.It works like new,Matt is very knowledgeable about all these clocks,he did a great job. So if you need a clock repaired,I would recommend him highly.After all what do we have more than time?🙂

Je
Review №20

I wouldn’t trust anyone else with my jewelry repair, they have great ideas and can work wonders!!

Ka
Review №21

Great service and beautiful jewelry. Independent jeweler with unique styles. Very different from the usual mall jewelry stores.

re
Review №22

Schulz & Sons came highly recommended from my family and they did not disappoint! They were friendly, listened to what I needed, and suggested an additional adjustment for an even better solution. I am very happy with my new improved ring!

Mi
Review №23

I live in Pittsburgh and I had taken my mother and sisters diamonds to a jeweler up there. I wasnt real happy with the price or quality of the work.I drove to Kentucky to visit family over Thanksgiving. Dont worry I will quarantine for 2 weeks.My other sister suggested at we go to Schultz and Son. Boy Im glad I did! Mr. Matt only took half the time but the design was beautiful. Its almost like he had an eye for this!Hes showed me two designs the one in Pittsburgh showed me only one. Needless to say I consider Mr Matt my full-time Jeweler even if I have to drive 300 miles to get to him. He beat the company in Pittsburgh on price and more importantly, quality.

Je
Review №24

Love Schulz & Sons Jewelers! Matt is so great to work with and did an amazing job designing my new wedding rings....so classy and unique!Jeni Lee

sa
Review №25

Very nice store I felt very welcome always an very helpful Thankyou

Pa
Review №26

Awesome service! Cant say enough about how much Matt has helped me. I will definitely be back.

Vi
Review №27

Thanks Schultz & Sons for handling all my end-of-the-year Teacher Gifts! Your support of the St. Agnes Community is amazing!

Ra
Review №28

Friendly, family owned jewelry store with fast service on cleaning and repairs at reasonable prices.

Ka
Review №29

My family has used Schultz and Sons for 20+ years and are always continually impressed with their service and professionalism. Whether it’s a cleaning, repair, or shopping for that special gift, we always leave satisfied.

Ja
Review №30

Friendly and personable place. if you dont find something you are looking for, catalogs full of multiple designs/styles are available.

Ca
Review №31

Very friendly and helpful. Asked to clean my rings while they put a new battery on my watch.

Jo
Review №32

Needed to have my watch battery replaced. Was in and out in 10 minutes. Very friendly and knowledgeable staff.

Ve
Review №33

I had a couple of side stones replaced in my engagement ring and they did an amazing job. The stones are replaced and my ring looks just as shined as when we first got it. When I went to pick it up the price ended up being more than what was originally quoted. When I mentioned that they very quickly took care of it and kept their word for their quote which was amazing! I haven’t even been gone an hour from picking my ring up and have recommended them to 3 people!

Be
Review №34

They do amazing work! Theyve helped me with some creative ideas! One was a special necklace for my son! We lost or black lab 4 years ago and they were the only jeweler willing to make a necklace out of his dog tooth! Its absolutely beautiful and my son wears it every day since, unless it needs a repair because its worn 24/7! They treat you like family!

Ma
Review №35

Excellent repair on my watchband for 10 bucks. Thank you, Josh!

Ja
Review №36

Schulz & Sons has a extraordinary and beautiful selection of jewelry. We saw the same rings over and over again in larger chain jewelry stores. We found just as wide of a variety at Schulz & Sons but it included unique looks to choose from. We were given personalized attention right away. Josh was our salesperson and was very knowledgeable, friendly, and willing to do whatever he could to make sure we got the rings that were perfect for us. We received excellent service and very reasonable prices for our purchase. I highly recommend Schulz & Sons Jewelers!

Ma
Review №37

Prompt, courteous service. It seems like a very professional business.

To
Review №38

The staff is amazing, patient, and really care about making sure you are 100% satisfied. Dont shop anywhere else!!

Ma
Review №39

Joshua was very kind and helpful. Very patient!!!!Thank you.

Sh
Review №40

Everyone at Schulz & Sons are so nice to talk to...very knowledgeable...explained everything so well!

Ja
Review №41

Always friendly staff. There is a reason this place has has been around for many years.

ki
Review №42

Great service and nice gentleman. Provided options that were helpful.

Sh
Review №43

I needed a gift at the last minute & went to Schultz & Sons for help. Although it was late afternoon, the kind young men who waited on me were very patient & accommodating. They both went above & beyond in helping me find just the right gift. They even took the extra time to wrap it for me. My favorite jewelry store.

na
Review №44

My experience at Schulz & Sons couldnt be better. My fiance is in Australia, so I was on my own. I was greeted by the owner, Matt. He spent a lot of time with me. I didnt feel rushed or pressured in any way. This even included a walk into the sunshine to look at the diamonds in the light.He helped me drill down the type of ring I liked, educating me the whole way. Once I found the ring he showed me a few others that were similar and it was even easier to to know the one for me. I recommend Schulz & Sons without hesitation. They are a class act.

Bi
Review №45

Ive dealt with Schultz and Sons, all the way back in the 70s even when they were on corner of Madison and Pike St. in Covington . They have been very helpful, very good pricing, good quality merchandise. I recommend them above all the other jewelers.

Bo
Review №46

I love this place and the staff!

Ke
Review №47

Whos our favorite local jeweler. Takes the time to get it right and capture what you are looking for. Fairly priced.

Jo
Review №48

Great service and very friendly. Definitely will shop there again!

Be
Review №49

I just went in for new watch batteries and was immediately addressed and taken care of, staff was so professional and the price was fantastic for new batteries. I will be back soon!

Am
Review №50

Most Amazing Company❤️ From My Highschool Class Ring To My Engagement Ring. Always Quality Service! Forever Customer!!

Ca
Review №51

Friendly employees who catered to our wishes for what we wanted in the jewelry that we were choosing. Very knowledgeable also about the pieces that we were looking at.

Jo
Review №52

Easy to work with and quality at it’s finest. I will never shop anywhere else. Thanks Matt.

Si
Review №53

Went in, spoke to Josh. Service was excellent-price however was crazy.Josh took my word at my ring being a 3 and never sized it himself. I found later upon going to another jeweler that my ring is actually a 6 and the width of the band hindered my original thought on size. I have sizes here and based on that but didnt have a sizing wand.I think there was some sort of miscommunication. I went in just wanting a resize or a resetting, whichever was doable. Because he didnt size the ring himself, he quoted me over 3000 for a resize and 2000 for a resetting. My ring has 9 diamonds and I knew it would be expensive however for that price it felt like too much.We did talk about new settings and he drew up a quick design I liked but wasnt in love with and said if I had other settings I liked I could come back and decide on what to do. Overall the entire experience was painless. He was very cordial and an excellent employee, and had great taste.However Im not going to finance my own ring-and thats what it felt like regardless if what was going in-when I already own it. And I definitely dont see how what I wantted should have cost 2000+. I heard they send their work to another state fir actual resizing and setting so maybe that was factored in. Im not sure.I most likely will not come back but I would recommend them. They had beautiful pieces on display and Josh was a very professional jeweler.In the end I went to Motchs on Madison Avenue and they sized it a 6 and quoted me 88.00(!!!) for a resizing and lowering of the middle diamond. Way less than 2000! And instead of my ring being who knows where and taking almost a month, they do it there and itll be done by Tuesday at the earliest. Shocking!

Ga
Review №54

Matt was great. From the selection process to the delivery and flexibility even in the midst of a global pandemic he was very helpful and available every step of the way. Even when he was out of town for business he took the time out of his meetings to talk to me and work with me. They really do have your best interest in mind. I might not ever need another engagement ring, but I will definitely be using them for other special occasions in the future.

Mk
Review №55

Staff was very friendly and courteous, make appropriate recommendations

Ca
Review №56

I went to Schulz and Sons when I needed my engagement ring resized after having our babies. I was hesitant about resizing. I didnt want to compromise the integrity. They were extremely welcoming and helpful, very easy to work with, and reasonably priced. They had my ring back in no time. Im so happy to have had them recommended to me.

Jo
Review №57

Everyone at Schultz is absolutely friendly, professional, and very very pleasant to deal with. I wouldn’t think of going any other place at this time for any of my jewelry needs.

An
Review №58

Always satisfied! Wonderful store and service

Li
Review №59

Excellent service and selection! It pays to shop local.

Br
Review №60

Such a friendly, professional team. Matt did a stunning job helping me redesign family jewelery into pieces I will love and enjoy for years to come.

Pa
Review №61

Took extra time with me as I did some leg work for both of my sons who are purchasing rings within the next month. Listened carefully to what we were looking for and had excellent suggestions. My appraisal was finished in the stated amount of time. Very professional. I would highly recommend Schultz & Sons for all of your jewelry needs.

Ju
Review №62

Great service and incredible quality diamonds and work! Thanks Matt for making my ring so beautiful.

Su
Review №63

Always a good experience! Wouldnt go anywhere else.

Ch
Review №64

Excellent service, Beautiful diamond.

Ja
Review №65

Best jeweler around; always top notch service and tremendous craftsmanship. This jeweler has been around a long time and it is clear why, they are the best!

Ca
Review №66

Great experience every time I come in! The last visit was for mounting a diamond in a new setting. Matt added new prongs to make sure my diamond was safe and secure. My ring turned out perfectly! Always a fast turn around and everything is flawless. I always take my jewelry to S&S!

S
Review №67

We are very impressed with this friendly and professional family business.We have purchased items we are very pleased with. Our next trip to the store will be to bring old jewelry we aren’t using and have Matt design something I will wear. Note- we live in Florida and part time in Ohio. We drive to Kentucky knowing we we will receive the time and care from this jewelry store.2019 Update-we just purchased a beautiful ring from this jewelry store. We were shown multiple pieces of jewelry all without any pressure. This store is such a relaxing place to shop.Matt and his staff are all so nice and helpful.We will be back again.

Ch
Review №68

The fine folks at Shulz & Sons really care about conducting good business. They really treat their customers great, and their selection is better than anywhere else in the area. They really work with you to help you find what you are looking for. I would highly recommend them to anyone.

Da
Review №69

I took my ring into have the prongs replaced and to have the ring cleaned. Joe assisted me throughout the whole process and was amazing! When the process was finished I almost couldn’t believe my eyes! It looks like a brand new ring! They did an fantastic job of replacing the prongs, reshaping and cleaning the ring at am extremely reasonable price! I will definitely be back!!

Je
Review №70

The staff was friendly, helpful and professional. Offered to clean my wedding ring and did a beautiful job. I highly recommend Schultz and Sons. They changed my watch battery and did a great job!

Ju
Review №71

We have gone to Schulz & Sons for the last five years. Matt and his team are amazing. Such a great showing experience and quality jewelry. We highly recommend them.

dg
Review №72

I purchased a bridal set to upgrade the one I bought my wife almost 40 years ago. I purchased a wedding band, an engagement ring (minus a center stone) and the loose diamond for the engagement ring. They are a small business and you get personnel attention but no sales pressure. Even though the selection of stones was small I was very happy with the one they helped me pick out. Because they are limited by the size of their business they seem to make up for it by having quality inventory. I also had them replace one of the side diamonds on each side of the engagement ring with a ruby to represent my wives birthstone and ruby is the stone for 40th anniversary. It is very subtle and you would not notice it if is was not point out by my wife knows. They were able to size the ring, set the diamond and add the rubies in 2-3 weeks. I had it a full week before Christmas. I am happy with my experience. I gave them 4 stars instead of 5 only because I think there would have to be something extraordinary to deserve 5 stars. This is part of my rating standard. I know a lot of people would probably have giving 5 stars based on my experience with them. I view 3 stars as average, 4 stars as very good, and 5 stars as very difficult to achieve. Service was very good so to get 5 stars it would have had to been at an unbelievable price. I did think the price was fair based on shopping other locations.

sh
Review №73

My family has been customers all the way back to the 1960s back when their store was in downtown Covington on Madison & Pike St. I was looking for the perfect gift for my daughter for her wedding day and my long search was over as soon as I walked into Schulz & Sons. The family of staff members have always been outstandingly helpful. My search was over when they showed me the most stunning pair of earrings. I could never put into words how grateful I am for their help. Do yourself a favor and see Mr Schulz for all your jewelry needs.

De
Review №74

Very reasonable customer service excellent highly recommended

Je
Review №75

Such an amazing experience working with this company! Staff is extremely friendly and the service is top notch! I highly recommend!

Br
Review №76

I went in to find something particular for my boyfriend and Matt was very accommodating. We searched through books and found exactly what I had in mind! He even started me a wish list so next time my boyfriend is in, he knows what I like 😁

ni
Review №77

What a great experience! The staff there were great. I needed something in a pinch and they were more than happy to help me out.

Su
Review №78

Very friendly and helpful. They are not pushy like other jewelry stores. I felt comfortable shopping there and they let me take my time picking out what I wanted. Answered all my questions and explained everything. It was a positive shopping experience.

Ro
Review №79

Schulz & Sons sets the standard for customer service. They provide a friendly atmosphere that can’t be matched by any of the other chain stores.Their staff was willing to work with us every step of the way. They helped us design a one of a kind wedding ring and helped make our big day truly one to remember.I recommend them to anyone in the market for any type of jewelry.

Br
Review №80

Love my sapphire ring I got here and the great customer service I’ve received ever since. Local spots that know your name when you walk in the door are the best!

Ga
Review №81

I was able to find a great piece for my wife’s birthday. While this place is a little out of the way, the service and selection is on point. Thanks for providing the perfect gift.

Sa
Review №82

Matthew was a great help, both evaluating my existing jewelry for repair, and putting a treat in layaway.

Li
Review №83

I had a custom wedding band done years ago and unfortunately my husband lost his matching one. I called up and asked if they could surprise my husband by redoing his lost wedding band and of course they were super great about getting it just the way it used to be and very patient with me as I work to get his ring size without him knowing. The rings turned out wonderful and they even let me set up a payment plan so that I could pay it off out of my own money Versus taking from our joint account. Matt also went the extra mile to suggest cool anniversary bands that might go well with my style of ring which I really appreciated. He even took pictures of the different styles that I kind of light and sent them to me via text. It’s so great to have such personalize service in this day and age. Thanks to Matt and his staff for making it a great experience I will definitely be back for all of my jewelry needs.

bo
Review №84

In and out in 5 minutes great service

Be
Review №85

Treated with respect and integrity. Had three pieces of very sentimental jewelry from deceased relatives. Matthew Schluz and his team did repairs and resizing and were compassionate and sensitive about the situation. The cost was very reasonable!

Ki
Review №86

Schulz & Sons jewelry is beautiful & the staff are a pleasure to work with! And they generously support the community too! I highly recommend Schulz & Sons Jewelers for all of your jewelry needs!

Te
Review №87

I went to Schulz & Sons after asking for recommendations on FB. I needed to have the setting repaired on a ring my grandmother left me. I had used them in the years ago when I used to wear good watches and needed batteries and repairs and remembered dealing with Matts father. After looking over the damaged ring setting and giving me an estimate, Matt suggested I look into designing a new setting for the stone. I told him I didnt have a clue how to begin. He had me sit down and we discussed my needs such as durability and I started trying on rings and looking at prices. I left the store with pictures on my phone of two rings I really liked and a business card. Next I did two things I rarely do, I didnt go to another jeweler and didnt go online shopping. I was really confident that I wanted to one of those settings and I wanted to buy from Matt because he was al local, small business and had provided excellent guidance. About a week later, I made an appointment with Matt and decided which setting I wanted. Pricing was upfront and didnt feel pressured. It was ready within two weeks. I am thrilled with the results.

Ei
Review №88

Schultz Jewelers are incredible. Their service is above outstanding and the work they do is spectacular!

Ro
Review №89

Excellent customer service! They are always willing to help find the perfect gift.

Ru
Review №90

I have been a customer at Schulz for 5 years and have always been satisfied. Great service, quality merchandise and fair prices.

Ne
Review №91

I am a former/current customer. I now live in St. Louis, but am in town for a visit. I needed a watch battery and have a watch that nobody in St. Louis will work on. You replace my battery and took extremely good care of my watch today. Thank you!!

Ja
Review №92

Matt and his team make the entire process of picking out jewelry stress free. They take the time to go over all details and never put any pressure on the customer. Would definitely recommend checking them out if you are in the market for jewelry.

El
Review №93

We’ve had wonderful service from the time we walked in the door. Everyone was so kind and helpful through the process. We will definitely continue to shop for all of our jewelry needs here!

Ka
Review №94

Matt was great to work with and my wedding rings turned out amazing!

do
Review №95

Always a great experience, Matt and the team are first rate

La
Review №96

We have been customers of Schulz & Sons for 4 generations now and I can honestly say that I have always been pleased with their customer service and impressed by the sales staffs knowledge and attention to detail. The jewelers who handle the repairs do excellent work. We wouldnt trust anyone else.

Ry
Review №97

Matt and his team never disappoint. Always a pleasure to do business with. If your looking to find unique jewelry at an affordable price, Shultz & Sons is the place for you. Ask for Matt and tell him Ryan Pitts sent you!

ca
Review №98

My wedding band had worn through. Schulz and Sons repaired it and it was better than I could have imagined. Top quality service. My husband bought my ring from Schulz and Sons 22 years ago.

Ka
Review №99

Matt Schulz is awesome to deal with. Very knowledgeable about jewelry, and his mother is a sweetheart. I would highly recommend Schulz and Sons. .

C
Review №100

Had my Engagement ring repaired after losing a diamond. Everyone I spoke to at the store was courteous, professional and very friendly. The repair was completed quickly and flawless. My ring was returned to me looking beautiful.

Information
27 Photos
100 Comments
5 Rating
  • Address:2202 Dixie Hwy, Covington, KY 41017, United States
  • Site:http://schulzdiamonds.com/
  • Phone:+1 859-331-2888
Categories
  • Jewelry repair service
  • Clock repair service
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations