The service was good and I had a very helpful parts sales manager helping me, but it seems all my warranty information was wiped out from the system, so Im not very happy with the corporation as of right now. I used to work for autozone so I know the employee did everything he could to try to find my information. I have 4 stars because its not the employees fault.Update: I edited my review to 5 stars because someone at the customer service email in the comment below was able to locate my warranty information. Thank you so much!!

Recently ordered a part was assured from the customer service rep that it was the right part. I asked them to double-check to make sure that they had the right part. Had to wait a day for the part to arrive wasnt even the right part. So much time wasted on this part store

Had a very great experience in the Coventry store. Matthew B gave me outstanding guest service. Literally made my day. Thank you Matt

I blew a transmission line at 7:00 at night on my way through RI coming from NY. I found a shop with the door open and stopped. The guys there could care less about my situation and blew me off. I had no idea where I was, or what I was going to do. I found this Auto Zone in Coventry and Thank God I did. Russ and Chris saved me, they gave me all the tools I needed and got all the parts together while I took it apart in the lot, even gave me everything I needed to clean myself up afterwards. These were two of the most helpful genuine human beings on the planet. They didn’t have to make my problem theirs. I safely made it the 5 hours home and made it to my sons pre school graduation at 9am the next morning. I know this was a long review but I felt it was important to express the magnitude of my situation. I hope nothing but good things come to those two gentleman and I will NEVER forget what y’all did for me!! Thank you!!!

Dave M. was so helpful during my visit. He helped me replace a taillight smooth & easily. Thank you so much Dave!

My car wouldnt start on a very cold morning. Its a 2014 with the original battery. I walked into AutoZone and was greeted in a friendly yet relaxed way. I explained why we were there and they immediately offered to test the battery. It wasnt dead but was on its last leg. No surprise there. They had the right battery in stock and Dave M came out to switch them before I even finished paying. Got a problem or a question? GO THERE. They are awesome.

I was at AutoZone for wiper blades and served by Matthew B. He made sure I was totally satisfied with my purchase and even helped me. Thanks Matthew!

Went for wiper blazed, very willing to help not only with choices but in installation. Great store really good people. Dave M. Thanks for your patience and help, saved me a lot of aggravation. Thanks Again.

After hitting NAPA , Discount and Wal-Mart finally got my air filter , fuel filter and drive belt for tractor well they told to tractor supply right down the street . Goes to show ya , Stop at the right place you get results ! Thank You

Always very helpful and the prices are reasonable. Their videos are very helpful and correct. I dont buy a lot of auto parts at this time in my life, but they always have the parts I am looking for

Thank you to Sara W. and her female colleague ( whose name I didnt get ) for their great service today! They made sure I left with new windshield wipers and even installed them for me. With a little patience on my part -it was a bit of a challenge to get the right wipers - and good communication and commitment on theirs, we all left happy! :-) Good job, ladies!

The manager here is the bomb. Very helpful. Rest of the staff is great too.

This store has everything you need, staff are very helpful and friendly too..

Chris!!!! You rock! Knowledgeable, Persistent, helpful went out of his way for my boyfriend who can be a pain. Lol ANY employer should know they have top knotch in you! Thanks!

Really nice crew!They saw me and jump out there sit to help me out.

Customer service was great! I was satisfied with the help of Abi, He was so kind and helped me find the perfect pieces for my car!

Needed windshield wipers for my truck and the clerk told me the truck needed a certain kind and she even installed them for me

Great customer service! Definitely think the people they hire could be a lil more resourceful.... over all ill always go to them always have what I need in stock

Didnt go there today either

A worker by the name of Krista B. Helped me find the exact part I needed for my car and even carried it for me to the front desk and even carried it for me to my car! Wonderful worker! Everybody needs a Krista B. At their company!

Josh was awesome... very helpful and pleasant.... 5 STARS FOR JOSH.... the downside was he was the only one there on the floor... Management decision for sure... good grief.... ??????

Always super friendly and helpful.

They have all your car needs. Employees are great. Very helpful

Very helpful

Good place

They know what they are doing. I like the service. Parts people very knowledgeable keep up the good work craig

Great service good prices. Jessica & Tara A-1

Got brake lines for PLOW truck. They were helpful with getting the right size. Good price. Very friendly.

Terrible service, that days of good parts stores are over. #novinnolove - I just wanted to update this and update my rating from 1 to 3 stars. I went into the store just to get a battery as i would not need help from anyone and realized it is a new staff and a new manager.. I had a nice conversation with him and asked some questions and explained my experiences, i am hopeful he can turn this store around so i will not have to drive 10 miles out of my way to get good service..

Great customer service. Dave M. was professional and friendly. Thanks!

She was very helpful and courteous.

My check engine light came on and I went there and they put the machine on my car and gave me a printout explaining everything that is wrong. The guy was very nice and helpful

They sell car parts!

Had a return on a broken headlight new in box. Staff was great. No issues. Better than pepboys for headlights in stock.

Awesome experience. The girls there really know there stuff!

I went in with a question about oil leak stop and was helped by a wonderful young woman named Keisha. She came out and checked my oil level and suggestes the type of oil, how much, how to change it and loaned me a towel and a funnel to do it! Excellent help there! I will go back!

Thought I needed antifreeze but the clerk looked under my hood and saw I had other troubles and sent me a block down the road where someone fixed my car for me that morning. Very helpful.

Ill start off by saying that when I went into the store I walked by a worker on the floor and greeted him. Not only did he ignore me mind you he was 3 feet away but he also started walking behind us. I have to say very unprofessional. Anyway, I waited in line to have someone who walked in while I was standing in line be served before me. I didnt even have a question just needed to be checked out. Seemed like out of 3 staff only 1 seemed to be decent from my observance as the other too just seemed out of place. Pretty sure the guy who ignored me was a manager as well. Very disappointed thank goodness for other options close by. Also dont go here for quick visits. 3 workers and 2 customers means atleast 15 minutes unless your lucky.

Needed a side mirror went in told staff what I needed and staff couldn’t find on computer cuz misspelled MIRROR multiple times after I spelled it for him was able to order part called today to ask if part arrived was told it was not in and probably won’t be in until 4 received a call 10 min later that part arrived

Great customer service! Easy to find parts and supplies!

Never anybody around, bought a broken tool. Last one on the shelf but they swore they had more but could not find them. Small store

This autozone has phenomenal service. The employees here gave helpful tips, advice, and which options are best for the job Im doing. when buying multiple items an employee helped me take my purchases to my vehicle. The coventry Autozone displays what customers enjoy; great customer service.

Helpful staff, they catch you at the door on your way in. If you like that sort of thing.

Very rude and unfriendly staff. Im not sure why you would work a job & wouldnt want to make the business money, but they pretty much refused my boyfriends business just because it was 8:30 at night (when theyre open until 10). Left to give our business elsewhere. Wouldnt be happy with that if I was Autozone.

Always a pleasure going to the zone. Very helpful people who work there

Great customer servicw. Very knowledgeable

Poor service the new staff is not trained berry well. I spent a large amount of money there and will not go back till they find a new manager or bring back the last one. The new one is rude and dont know much about vehicles

Friendly service

Great selection of parts and very helpful staff.

Very good customer service.

Always getting the wrong parts. Be sure to check on your parts before buying

Good service and a military discount. Almost always has part in stock.

They try there best to help all customers

Helpful and friendly staff with decent prices

Personnel were professional and helpful

Good place to go great employes

The employees were very helpfull

Good customer service always willing to help

Not very friendly to elder females but omg if a young chick walks in they are all over her. Worker seemed so annoyed that I asked him to check my car with that thing they use. Just not friendly at all.

Apathetic staff. There are some good people there, but there are better options in the area.

Helpful friendly service,Update: the covid lines make no sense and keep you less than 6ft apart on a busy day like Saturday.There is a girl there believe the name is Alanna that seems to be some sort of supervisor who is pretty inpatient and rude under pressure.There is 1 guy that works there that seems a little less educated on car parts, who she had zero patience for.I hatevl to pick on covid rules but the plexiglass at the registers is a joke and not blocking anything.

Always have what I need in stock or can get it for me same day from another store. The employees are always helpful

If your looking for good prices/deals this is the place to go, just be ready to wait because service is incredibly slow

Another good place for cheap Pro Comp Rods

Great customer service.

Very Helpful & friendly associates.

You have to know what you need going in. Dont expect expert help.

Seriously 32.00 for a wiper blade. Not enough staff to help customers.

Staff very helpful and friendly

They were great..

Helping people with lots of auto supplies

Replaced my battery, no issues at all.

Staff was helpful and attentive.

Friendly customer service

Fantastic customer service!

Friendly. Helpful

First place I go to for my car parts.

So so

Friendly helpful staff

Its been years since any one with auto knowledge has worked there

Great service

They usually have everything I need

Has a decent price range

Employee knowledgeable, clean, organized

Not real good parts or a real parts guy the Wendys of parts

Had everything I needed.

Very helpful

In-expensive parts, good customer service!

Not that I do my own repairs anymore . But I do stop in for different things like oil , wiper blades , window washer fluid .

The prices are a little high

Sarah saved our vacation

Will install your battery

Good shopping

Rude staff told me I was wasting their time when I tried paying half with cash and half on a card and I accidentally put in my pin wrong one time.

Its okay

Always helpful

Good prices

Sometimes the help is uniformed

Ok

Always courtesy