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Sams Club
3221 Manawa Center Dr, Council Bluffs, IA 51501, United States
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Bi
Review №1

I just wanted to say what a great job Matt did in the Auto Department installing my new tires. He provided excellent service and got me out the door in a timely manner. Everything Id expect as a member. Great Job Matt!

Ma
Review №2

Everything clean and everyone very helpful. But was in there after one and wanted a hot dog and the hot dogs were cold like they had been setting there awhile and no onions. Very disappointed.

Sa
Review №3

I love the amount (bulk) that I get for amazing price. Never any issues everyone is super professional informative and helpful

Ju
Review №4

Large variety of productis with good prices.Just the lady in the door instead of say WELCOME she said WITHOUT MEMBERSHIP YOU CANT GET IN. 😡 I will cancel my membership for a Costco

Sh
Review №5

A lot of our favorite drinks were out of stock. Im pretty sure it was not their fault but a supply issue. Like everything else these days.Friendly staff as always.

Da
Review №6

The only complaint I have is low inventory. Especially on the weekends. The store is always clean. The staff is friendly and very helpful. Also they are hard workers. Triple plus rating from me.

AJ
Review №7

You cant buy anything in the store without your membership card. So why do they check for membership cards when you enter the store?

Mo
Review №8

We love using Scan and Go and are always greeted with friendly and helpful customer service. We have been members for many years and love getting our annual rewards for shopping regularly and taking advantage of sales and seasonal items.

Ja
Review №9

Easy self checkout, prices a but more expensive than expected. Easy access to everything.

In
Review №10

Ive never had a problem till now. They get paid to much and dont know how to do anything in a timely fashion. I was there for probably an hour for a simple pick up and it spiraled into a big mess. Very frustrating. The produce wasnt even fresh.

Ma
Review №11

Nice place to get things you need at a cheaper price

Ca
Review №12

Sandy,Kelly and Janice were ALL absolutely wonderful. I had a small problem with my card and they stayed so clam and professional. Trying everything they could to get it done. Thanks ladies!

As
Review №13

A big box store with everything you need. I do get irritated with the scan and go. Sometimes it works and youre out of the store in no time and other times it refuses to connect. I wish that there were more employees on registers but thats with all Sams Ive been to. Very nice and helpful employees.

BZ
Review №14

It’s okay just a more expensive walmart

Ke
Review №15

Huge store, fruit is fresh. Meat reasonable. Choices abundant. Some items are limited to special buys/deals. Paid membership. Think about how you would benefit from it before purchasing. I enjoy lowest gas prices frequently. Pharmacy not always the lowest prices , do comparisons. Some items are priced higher than typical grocery stores.

ro
Review №16

As always,nice. Love the wide isles.

Ro
Review №17

We bought than we needed as always but all at a great price!

Er
Review №18

Perfectly clean, well stocked, always have what I need & more!

Ma
Review №19

I just went and purchased 2 new tires. Matt was a great help. His professionalism and friendliness was great, on a nice, sunny day! Thanks, Matt!👍🏾

Ca
Review №20

Good location and great customer service and great merchandise. Just two small requests: provide more electric carts and decrease your delivery fee via Instacart.

Go
Review №21

It was very helpful and the employee were a lot of help

Ju
Review №22

Only had about half of their entrees from last time I was there. And ice machine wasnt working.

Je
Review №23

Usually friendly! The ONLY part that is bad is that they only ever have 1 maybe 2 (if the line gets long enough) real checkers. For people like me who use business checks and cant go through the self checkout its an incredibly long wait and nuisance most times. Personally I prefer self checkout but they should take into account that sometimes you do not have a choice and not punish those of us who dont and or cannot use this service and it surely feels like a punishment. It is frustrating enough to cost them 2 stars but then again they are essentially Walmart for bulk items so its not really surprising. I cannot be the only one who feels this way so youd think they would have remedied it by now. Theres always a group of employees standing around chatting that could open a line. This last time 3 Managers were all looking at something on their cell phones while a cashier struggled to get thier attention for a situation that ended up shutting her line down for at least the remainder of the time I was there. She didnt have anyone unloading carts like normal so after 3 minutes or so of trying to get someones attention she had to physically walk away to get one of them. THEN they opened a 2nd checkout because they had no other choice but it sure seemed like they werent too happy about it.

Et
Review №24

What a joke! 2 people during there doing nothing as you walk in. And 400 people waiting to check out

Ro
Review №25

Great early shopping place was scan and go

Th
Review №26

First time there, will come back.

Al
Review №27

I loved that I renewed my menbership card again

Tr
Review №28

For everything that is going on, I have to say that Sams club had things in check. I was able to get a wiped down cart when I walked in. Everything was spaced out. For it being a Sunday I was able to get in and out in a timely matter.

Es
Review №29

5hrs to unload! Extremely rude at the check in counter 👎🏻👎🏻👎🏻👎🏻👎🏻

Je
Review №30

Clean store and friendly service.

Tr
Review №31

Staff was helpful and checkout went fast once I got through the line. Unfortunately only one line was staffed and the rest were self check out lanes. People using the self check outs should get a discount since they are doing well the work. I prefer going to a lane with a person who is able to earn a living rather than making the executives richer.

Le
Review №32

Much better selection than the ones back home in KS

Da
Review №33

Sams Club has been a great place to shop since they opened when I was a kid. The prices are good and I prefer it over Walmart next door. Sams Club has a better atmosphere and people seem happier.

Bi
Review №34

Mostly good experiences going here. Only gripe I have lately is that Ill look online to see if an item is sold at my preferred location and I when I get there its not, or sold out.

Te
Review №35

Very snowy day was able to get in and out everybody was nice helpful cant ask for any more than that

Tr
Review №36

Nice experience first time ever been overly packed. Still was ok though

Sa
Review №37

Always a good deal.

Jo
Review №38

Great customer service. Used curbside service and was brought out fast a employee was very Friendly

Wa
Review №39

Only one checker for entire store, so had to wait forever! Staff was rude.

Jo
Review №40

I was able to find everything I needed in the club. I had issues getting gas at the pump. It would be except debit card or credit card.

Am
Review №41

Nice clean store where you can easily find what you need.

De
Review №42

Great for large quantities, usually get larger bottles, two for the price. No gluten free bread. Pharmacy has alot, even assisted walkers, with a seat. Furniture, couches, sofa chairs...freezers, mattresses...let, liquor department and so much more. Fresh cut flowers for your mom.

Ta
Review №43

Used the order on line for pick up. My Sams app welcomed me when I got in the parking lot and then directed me to customer pick-up. I met a helpful service agent who brought my order to me, including some refrigerated foods and some frozen foods, checked me out, and, I was out the door. Great process, great service, great experience. Thanks Sams Club. Ill be back!

Ja
Review №44

Scan and Go is thr best thing ever!!!

Da
Review №45

Great selection, great prices

Ke
Review №46

It was kind of crowded but always a good experience at Sam

Ms
Review №47

Nice and clean. Organized and stocked except for filet paper and paper towels unless your ok with POM

Ji
Review №48

I love this place. As far back as I can remember, Ive always enjoyed shopping for groceries. IMO Sams Club is like the extreme amusement park of places to buy my goodies for the week.

Ra
Review №49

The scan and go at Sams is great no waiting in line

Mi
Review №50

Great as always. Everyone should use the scan and go option from the app to bypass the checkout lines. It also helps you remain healthy by minimizing your interactions with other people.

Jo
Review №51

Sams Club was good Just recently renewed my membership didnt have one for a couple of years some other things I have I really missed others not so much store is very nice and clean I personally am not a big fan of the self-checkouts but it appears thats the thing of the future

Re
Review №52

Love this place but youll leave with a hell of a lot less $$$ than when you came.

De
Review №53

Quick and friendly service at checkouts. Unfortunately, we discovered we had moldy produce, after we got home.

Jo
Review №54

Was there to pick up something for a member. Apparently they sold them a display item. From there it went downhill. The staff was unbelievably rude and dismissive. I had to coordinate a trailer and a time to pick this item up. They didnt care at all. They just wanted me out without seeing what options were available. Thank goodness it wasnt my membership. Ill never be a member and Ill never spend a dime in this hole.

Ka
Review №55

Always love shopping at Sams Club get alot of good deals

Ma
Review №56

Always have what I need. Great employees make it very pleasant.

Ja
Review №57

They have a new app that lets you scan items as you put them in your cart and, when youre done you pay and show the door gestapo the QR code! Easy peasy nice n easy.

El
Review №58

Great selection of personal items, grocery items, clothing, office supplies, home furnishings! I was just came along with my Father and he ended up finding what he needed!

Ad
Review №59

I called and asked about custom cake for my wedding, during the Covid. I was told they were still doing cakes and I get there and theyre like no. I have to now find somewhere else to get my wedding cake done, my wedding is in three weeks. I am really disappointed of this store. There was also NO signs stating theyre not doing custom cakes. Thanks Sams Club, not.

Ti
Review №60

Clean storeFast friendly service

Gr
Review №61

Always enjoy going there to shop, everyone is pleasant !

Su
Review №62

Had great customer service and help getting things into our car!

Mi
Review №63

It was a very busy Sunday! They were out of alot of meat, but still had a variety. The bakery section was ok, only a few cakes left. Did manage to find a small graduation cake,with her school colors, for my daughter. They dont have ice cream cakes. Had to wait awhile in line to check out. The store is nice, just dont shop on Sunday! 😉

Ri
Review №64

They have many things I like to buy so I shop there a lot.

Al
Review №65

Everything I need for my business.

Pa
Review №66

Basic shopping this time.

Ji
Review №67

Was just there and what a zoo at the checkouts. Even the self checkouts were three carts back. They really need to have one or two checkouts at the end that are express checkouts of 10 items or less. There was a lady in front of me that had two carts entirely full in self checkout. Also I had a package of 2 bamboo pillows. I looked on the plastic wrap for a scan code and even on the individual pillows and there was nothing to be found. The check out gal was literally 5 ft. from me and I told her I could not find the scan code for the pillows. She said its on the plastic wrap or on the pillow and walked off. I said screw it and threw the pillows in the cart that stays there. On my way out I told her she needs a good lesson in customer service. CostCo cant come soon enough to CB!

Ta
Review №68

Well stocked Sams

Ki
Review №69

Very nice staff good prices best price on gas

le
Review №70

They unloaded me in time, but they damaged the floor of the trailer

st
Review №71

They didnt have any toilet paper the members Mark kind and they didnt have any the tin foil medium size pants

nh
Review №72

Always been getting the rotisserie chicken from them on a regular basis and lately there is a definite lack of seasoning and decrease in quality. Called to ask what’s up and they were not Interested in the customer’s input or I guess care about quality control. So disappointed because i used to love Sam’s club just because of their chicken

Ja
Review №73

Great selection of products, also buy online, have curbside service know.

An
Review №74

Great prices still, better selection that ever. Still awesome

Th
Review №75

Store was great, shopped for 30 minutes, waited in line at checkout for 40 minutes

Kr
Review №76

Its either pretty empty or fairly packed whenever weve gone. They have a pretty good selection, although I do find it pretty ridiculous that theyve already taken out most (if not actually all) of their winter apparel for spring and summer apparel when its barely a week into the new year where there is a Midwestern winter. Yes, we have highly varying weather in the winters, but most people can still comfortably wear winter gear in 55 degree weather, and if nothing else, have a small supply of gender neutral clothing for warmer weather.

Ka
Review №77

Wasnt too busy, got checked out quickly by a very friendly employee!

Jm
Review №78

Love the layout at this location. Everyone is friendly too.

Cl
Review №79

All practicing disinfecting everything. Masks were worn. Pretty well stocked. Sure do miss snack bar.

Ma
Review №80

Super fast with app in my phone.

R
Review №81

Wishing they had more lettuce as I am running a business. Otherwise its always a good and expensive visit. LoL Please get frozen sausage patties back in and Hormel chili with NO BEANS (Nebraska carries them) PLEASE.

Ch
Review №82

Every employee here has been kind and courteous every time! Thank You!

Ca
Review №83

Bought a beautiful huge mum plant 14.95 best deal ever

ch
Review №84

Anytime Ive been there the store has always been clean. And Ben the pharmacist is great and looks out for his customers.

Ot
Review №85

Couldnt find peppers gravy but found everything else. Nice store.

Ch
Review №86

Wonderful place to shop and fill prescriptions. The staff is friendly and the prices are great! The staff is especially helpful in the pharmacy and will work hard to get you the best price, either through insurance or their own discounts. The Plus membership is the most helpful if you are handling prescriptions as that give you additional discounts. They have saved me hundreds of $$ just in prescriptions this year the the Plus memberships also gives you a cash back that more then pays for my membership each year. You do need a membership.

Wa
Review №87

Wife goes in, I WAIT IN CAR, she does self check out. No problems

Ro
Review №88

Good store excellent service.

Do
Review №89

Great prices and well stocked

Am
Review №90

Always great!

Je
Review №91

I live 50 miles round trip Sams will bring my items to the car with order filled. Doing scan and go once Im never standing in line agian

Ma
Review №92

It was so nice to shop at Sams club

Be
Review №93

Excellent for large families and small businesses. I dont like the self checkouts though.

Ju
Review №94

Always a good experience

Th
Review №95

The door guards automatically assume everyone is capable of wearing a mask and if you are not then you are denied entry like you are a leper.Very unfriendly.

Te
Review №96

Well stocked except clorox wipes of course

Da
Review №97

Always a Fast checkout with scanning go.

Ma
Review №98

Had to go pick up my own order that was to be delivered to me!

Me
Review №99

Great place to shop

Ra
Review №100

We have been looking for laundry sanitizer in many stores in Omaha but everyone was out. We decided to drive to Sams club in council bluffs iowa to see if they had any. We found a very large bottle of lysol laundry sanitizer. We also found Clorox disinfectant wipes 4 pack. Almost no one in there but well stocked store. I will shop there again.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3221 Manawa Center Dr, Council Bluffs, IA 51501, United States
  • Site:https://www.samsclub.com/club/council-bluffs-ia-sams-club/6472
  • Phone:+1 712-366-0130
Categories
  • Wholesale grocer
  • Electronics store
  • Liquor store
  • Produce wholesaler
  • Warehouse club
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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