user
Benutech
200 Baker St E #200, Costa Mesa, CA 92626, United States
Appearance

Comments
Ch
Review №1

Michael Paul has been very helpful, professional, and has provided exceptional customer service! His responsiveness is truly unmatched. Whenever I had questions about how to use their software or wanted to know answers to even the most basic questions, Michael was there for me every step of the way to explain what I needed to know. Youll feel like youre talking to a friend or family member with him. If he cant take your call, leave a voicemail and he WILL call you back! Thank you, Michael! You are a star!

Ma
Review №2

Michael Paul of Benutech is awesome. He has always been helpful and always ready and available to assist. He is very easy to talk to. Very responsive to customers like myself and funny too. I say the same for Todd Holmes. Ive had great customer experience from these two and need I say this is how you retain your customers? Thanks guys!

Er
Review №3

Michael Paul - I want to say THANK YOU so much for your quick turnaround and follow through! I really appreciated how quickly you were able to get back to me and help resolve the issue with the client. Thanks a Million!

Co
Review №4

Michael Paul assisted me on an address that wasnt easily found. He was patient and also walked me through the process. His personality was such that I would definitely us this service again. It really helps when individuals enjoy what they do and you can tell ! Thank you again Michael !!

Je
Review №5

Michael is a great trainer, very knowledgeable with this system and extremely patient. He was able to guide me through and answer all of my questions. He went in depth on creating farms, saved searches and provided additional information that is going to help with my marketing goals. I highly recommend using him to teach and answer any questions.

Ma
Review №6

Michael Paul was amazing to work with. I was having some issues with the farming feature and was in need of some help. He called me back right away, was understanding and empathetic. He took care of the issue quickly, sent me the information directly to my email so I could get back to work, and was pleasant to chat through it all. Thanks Michael!

Gi
Review №7

Michael Paul not only followed up with me but walked me through my question and was patient until I got the result I was looking for! Great customer service!

Fl
Review №8

I have been in business with Benutech for a couple of years. It has been very helpful for my business. They have excellent customer service. Michael Paul, the Customer Service Supervisor goes above and beyond to make sure our needs are taken care of. I highly recommend their services and business.

Ty
Review №9

Outstanding! I have to give a shout out to Michael Paul who helped me with my service. He was great. He helped me with all of my needs and he paid attention to all the details very well. I was very thankful that I got to work with Michael. He made my experience very easy and I felt like my concerns were cared for and he took care of everything I needed!

No
Review №10

Benutech is hands-down the best real estate product out. I particularly look for how products will leverage my business, ease of use, return on investments and premium client relations and Benutech does just that. I am able to analyze data and target specific lead types which in turn reduces my marketing cost. I am able to service my own clients better w the farms I can build and analyze within the system. In addition to the system being easy to use for data analysis and marketing, their customer service is top notch. Michael Paul is my point of contact who is always so helpful. He goes above and beyond to assist me w my needs. Benutech has all the attributes I need to make me a loyal and lifetime client.

Ch
Review №11

This company provides great support, I was having some challenges learning the difference of the systems and which was the best one for me, they got on a call with me right away and helped me pick the right tool for my needs and show me how to use it. Great tool and value for the money!

De
Review №12

I had an unauthorized renewal of Rebogateway post to my checking account today. I called customer service and explained to Michael Paul that I did not want the subscription at this time and asked that the charges be reversed, he quickly went into action and kindly helped me, he was a wonderful example of stellar customer service and I appreciate his kindness and swift action in the face of my dilemma today, thank you Michael!

Ro
Review №13

Michael Paul is absolutely the best person I’ve spoken to on the opposite end of a phone for any customer relations questions I’ve ever had in any field. He goes above and beyond not only to solve the issue but to assist and comfort amid confusion. He’s an amazing person! So grateful for his help.

Gl
Review №14

I have worked with Michael Paul for years. He is patient and informative and has helped me so much. His professionalism and concern for my success is worth every training session. More trainers should treat their customers with the kindness and customer service Michael provides. Don’t know what I’d do without him!

Pr
Review №15

Working with Benutech has been a wonderful experience, They provide excellent leads for my real estate company on a monthly bases i am signed up to their ReboGateway service. What i value most about any company besides the tools, is their customer service. Micheal Paul has taking care of me since the first day i signed up for the service, and has continuously held that same standard in making sure i got the best out of the program.Thank you to the Benutech team.

De
Review №16

I had initially rated these folks Five Stars, but that changed to One Star after I had been using them for a couple of months. I do not recommend the company at all. They are dishonest.I signed up for a specific annual package that had a cap on the number of leads I could download during the timeframe.Their data turned out to be pretty good. Im a real estate investor and I was happy with the results that I realized from using the data for lead generation.The issue I encountered however, was with the data itself. It turned out that each time I downloaded a batch of data, up to HALF the records were duplicates. So with my first batch of 5000, about 2300 were duplicates. So I only received 2700 unique leads in that data pull.This concerned me because it meant that Id actually only receive up to half the amount of leads that I had paid for.So I reached out to one of the companys technical guys and discussed it with him. He immediately saw that there was an issue, but he couldnt change it. So he suggested that I just keep a running total of the number of unique leads that I download and send it to him so hed know where my account stood.That worked great, Then the sales guy who I worked with looked at my account and saw that I had downloaded more leads than my annual plan provided.He locked my account. Where it stands to this day.I tried to explain to him that there was an issue with duplicate leads and that I was working with one of the tech guys at the company to track the number of unique leads I was pulling but I didnt even get a response. He just left my account locked.The bottom line is that I paid for a number of leads, and I never received the full amount that I paid for. The company didnt even realize that duplicates were an issue. That or they lied to me.Anyway, beware.

Re
Review №17

Spoke with Micheal this morning regarding my account with Rebotech. I was having major problems with finding my account sign in and my records. Micheal went above and beyond to restore my account info and give me access to my records again. He’s God sent for sure because that was very frustrating this morning. Thank you again for all your help. Blessings.~Remy

Je
Review №18

The Rebogateway software is top notch. So much quality and up to date information. There was a slight learning curve though, so if you have any questions just ask for Michael when you call in and he will walk you through everything step by step. Great experience overall

Mi
Review №19

I had an issue today and spoke to Michael. He was very knowledgeable and thorough with his explanations and was concerned about the outcome. He followed up with me a few times during the day to make sure that all was processing ok. Thank you Michael for your personal attention to this matter.

Jo
Review №20

Micheal at ReboGateway is always there and ready to help. Hes always professional, tentative and courteous. He understands what the issue is right away and comes with the best solution. Very helpful.

Da
Review №21

I was getting frustrated trying to figure out why I couldnt get a cul-de-sac of homes to show up on my Rebogateway account. I put a call into the company and Michael was right on it!! He researched (and was dumbfounded as well!), but after much persistence by the Benutech team members, Michael gave me a call back to explain the cul-de-sacs unique situation, including an Eagleview aerial photo of the cul-de-sac and plot map! Next week I have a personal one-on-one phone call scheduled to go over some of the Rebogateway features to help improve my successes with the system! Couldnt be more excited!! Thank you Michael for going that extra mile!!!

Wy
Review №22

Michael Paul provides great service and communication. He is a pleasure to work with!

Se
Review №23

Absolute professionalism. Michael was extremely helpful and knew exactly what to do to solve my problem. He was easy to speak to, making the communication process for problem solving efficient and effective.Thanks to him, I am well back on my work and happy about the results.

Ro
Review №24

Rebo Gateway has been a great product to help grow our business. Its very easy to use and very complete in the detail that we need. Michael Paul has been a great help in getting us set up with the areas we need and giving us excellent support.

Se
Review №25

I don’t do a lot of reviews but experienced such exceptional service I believe it should be recognized. One of the Benutech’s service representatives, Michael Paul, helped guide me through the company’s ReboGateway site. Not only was he very knowledgeable he was also extremely patient in explaining how to navigate the site. He also followed up with several calls when I had other questions. Truly one one of Benutech’s star employees. Thank you Michael Paul!

Do
Review №26

Amazing company Amazing people Amazing Product. 3rd year running the Rebo and ITTB products and I rely on their data above and beyond any other database or list service because of the data types and quality.From sales, to billing and support everyone in the organization is authentic, well informed and helpful.I recommend 100%

Re
Review №27

Michael Paul has been a thorough and patient trainer!I’ve had countless questions, and he’s always happy to answer them. Thank you for providing great support!

Al
Review №28

Michael was incredibly helpful with showing me how to navigate through the site and searching the parameters. Im happy I have the service and great support staff all the way recommended

An
Review №29

I am so thankful for Michael Paul! Since Ive had my account, hes always been there for me. Not only is he very helpful, he is also the funniest and nicest guy ever! He is awesome!

L
Review №30

I started working with Michael Paul a few days ago and I have to say that he is a pleasure to work with. Hes very responsive, knowledgeable and helpful. He truly delivers the BEST customer service!.

Co
Review №31

Michael is awesome. Very helpful and understanding of our situation.

D
Review №32

When it comes to best Real Estate leads, Benutech is our to go place.They have an invaluable technology and a great team.I have had the pleasure of working with one of their reps, Mr. Michael Paul, on several occasions within the past couple of months.He is a true professional who is equipped with both the knowledge and the personality that are needed to provide a world class customer service experience.Definitely recommended!!!

Ge
Review №33

Its seldom you come across such a professional, knowledgeable and helpful group in an industry. This is a unicorn,

An
Review №34

I had a phenomenal customer service experience working with Michael, he took the time to explain the service, answered all of my questions patiently, and really walked me through the process. Overall great company

Sh
Review №35

The training & help I receive was very helpful. The rep has extensive knowledge and was able to get me up and running with the system!

Ki
Review №36

Great customer service! I would recommend this company to anyone. Michael Paul is very professional, helpful and knowledgeable.

Ro
Review №37

Outstanding support by Michael. Hes a keeper.

Li
Review №38

Michael responded to my Email inquiry, by phone, within two minutes. He was very helpful and helped my get my notices up and running right away. Thank you so much Michael! I always appreciate the ‘extra mile’ type of customer service skills that are so hard to come by these days.

Er
Review №39

Michael was excellent to work with. He solved all of my issues and got me on my way with no problems.

Sc
Review №40

Michael was extremely friendly To was able to solve one of our customers problems quickly and efficiently.😀

Je
Review №41

My experience has been great -- my contact John gets back to me quick with any questions or concerns I may have. The information available on the site has really helped out our business....no....its an invaluable tool to our business....we couldnt live without it. Thanks so much. 5 stars!

Ka
Review №42

Michael was very helpful in getting me what my clients needed. I really appreciate the help

An
Review №43

Benitech has delivered all I was looking for and more. I am a realtor/wholesaler who had previously used my preferred title company for data. Benutechs price was competitive and their customer service is top notch!Big shoutout to Michael Paul who has gone above and beyond to get me ramped up in their robust system quickly😉

Wi
Review №44

Benutech has the best customer service on planet earth without question! I was driving my car in NYC years ago and on the bumper of the car directly in front of me was a sticker and it said Its not the sell but the service that counts. Wow! One of their best qualities is they are not money hungry. They are actually concerned about your needs first and that is how they won me. Ed and I spoke for about three weeks before I spent any money and thats just unreal in sales. Since I joined the Benutech family, Ive been inspired by many people there and I loved every second of it. Thanks Benutech for being concerned about my growth and very patient with me!

Dw
Review №45

Mr. Michael Paul was extremely patient and helpful as I asked him numerous questions about the ReboGateway system.I am looking forward to utilizing ReboGateway.Thank you.Dwight Heard.

Bl
Review №46

I have been working with Benutech for a few years now. I know that I personally didnt have my setting within the Rebogateway platform setup to it fullest extent. As, I was working as usual one day, I received a phone call from representative Michael Paul asking to see if there was anything he could help me with. He took a look at my settings and confirmed that it wasnt configured at its fullest potential. He took it upon himself to make the valuable changes that it needed. I appreciated his help tremendously. Thank you!

Gr
Review №47

Michael went above and beyond and resolved the report processing issue.

Be
Review №48

Hands on experience and reliable data! I truly enjoy working with the Benutech team. Brian Fox and his team are super responsive. Excellent customer service for sure. Thank you, Benutech!

Mi
Review №49

Mike has been extremely helpful to me and I am very pleased with his dedication in helping ReboGateway client such as myself. Thank you Mike.

Se
Review №50

Great Tech and Michael helped me see how to utilize it!

Le
Review №51

Michael Paul and Jim has been so helpful with navigating me through the title tool box system. Superb Customer service.The Data has also been very helpful for clients in their specific farms. Thanks Benutech

Mi
Review №52

I love this platform for the information that it provides. I speak to Michael often and John occasionally. Either way, theyre extremely responsive and genuinely nice men that seem to really care. I highly reccomended Benutech.

Lo
Review №53

I’m super happy with the service and team at Benutech. Always friendly, helpful and efficient response times. Great job!

Pa
Review №54

One of the technical support personnel, Micheal Paul is fabulous. He is informative, smart and very helpful. I would recommend pro rebogateway.

Cr
Review №55

Matt has been amazing, easy to work with and very responsive. Turn times for leads are much quicker than my old company. Glad my rep sent me to you. Appreciate the help.

Aa
Review №56

Their support staff is very knowledgeable, friendly, and helpful!

Ma
Review №57

Todd was amazing! He was kind, friendly and his knowledge was off the chart! He is a big reason we are doing business with you guys. Thanks Todd, for making this a simple and enjoyable process!

To
Review №58

We had a slight snafu, but Michael Paul of Benutech provided extremely quick followup and he helped solve the problem very efficiently. Thank you Michael. I endorse Benutech.

Ta
Review №59

I have been using Title Toolbox for the last year. As a title rep, we are given tons of farming programs to help realtors grow business and make their work easier. I use title toolbox for every farm because of the detail I am able to pull. Their customer service is always on top of it when I have a problem and will reach out to me within 30 minutes of me putting a request in! If you are not using title toolbox then you are missing out. Awesome program!

Ra
Review №60

Ralph and the Benutech platform has helped me in helping my clients. They are never too busy for your questions, and a wealth of knowledge when you get them in front of your clients!I am so happy to have them on my side, to add so much value!

Mc
Review №61

I just signed up for Rebogateway and needed to inquire about the settings when John answered the phone. He was very knowledgeable in helping me and got me through the process of the entire site in record time. I like the fact that he was able to give me examples of each step in the process which made me ready to do business in every category in less than 30 minutes. John is a good example that true customer service really works! He actually answered the phone on the first ring! Thank you John...you are now my go to person for any future needs!

RU
Review №62

I had been a subscriber to this program previous years before and decided to cancel due to the lack of results I was getting. More recently I decided to resubscribe in hopes that the platform had improved. I do not recommend this

Ka
Review №63

John was amazing and took his time with me to make sure my account was fully set up. Answered all of my questions and made the whole process easy.

tg
Review №64

Enjoyed speaking with Matt Lamont from Benutech. He is obviously very experienced with his product and has a fantastic grasp of the value his products can add to his clients. I look fowrard to working with them more in the future.

Da
Review №65

Weve been working with Benutech for years now, and their service is above and beyond. Ralph specifically is a pleasure to work with, understanding our business needs and being flexible finding win-win solutions. I look forward to working with Ralph again in the future.

Di
Review №66

Benutechs technology and customer service has been exceptional. I enjoy working with the team. I would highly recommend them.

Re
Review №67

Training with Jim on ORPro Farm was informative, inspiring and an extremely useful tool. Every Agent or Lender should use it.

Br
Review №68

Benutech is a super solid resource. I utilize a few of their products every single day, I would recommend Benutech all day. Thank you

Gr
Review №69

The representatives are exemplary. They will assist thoroughly with your concerns.

Kr
Review №70

Not only does Title Tool Box have great data for turnover ratios but it gives you leads in several different categories. Easy to use and super helpful for Realtors to gain business.

Lo
Review №71

Ralph MAROTTI has been providing data to my company since 2002I only wish that there were 10 stars to give to RalphFor his great service

Ch
Review №72

I highly recommend Benutech I love this System for our Real Estate Brokerage so much Opportunity to increase our business.

An
Review №73

Todd was extremely helpful with the education on Rebogateway. I highly recommend!

Ri
Review №74

Great company for providing needed information for my Real Estate and Mortgage marketing needs.

To
Review №75

Our Company has seen so much Growth since using these systems. I highly recommend Benutech.

HA
Review №76

The customer service has been superb 👌

Ho
Review №77

I have worked with Benutech for many years. They are responsive to their client’s data needs and customer service is helpful when needed.

St
Review №78

Worst lead service Ive ever used. They promised a number of different lead types that they never provided, probate, divorce, bankruptcies, etc. I constantly called asking about it and they promised me they were working on it but never followed through. Heres the best part, one year later they charged my credit card again without my consent. Then they refuse to refund it. They are dishonest and unethical.

Ry
Review №79

John with Benutech has been absolutely awesome!! He has helped me with any issues I have had and went above and beyond to show me little tricks and insights that might help me grow my business!!

Br
Review №80

Great Customer Service. Mr. Debouis and Mr. Lamont have helped me tremendously.

Ba
Review №81

Great package of tools and great service as well.

Je
Review №82

James DuBois needs to be fired the worst service I have ever experienced. He is a scam artist

mi
Review №83

Great source for real estate leads!

Ma
Review №84

Great tool and great service and knowledge

Ch
Review №85

Great responsiveness and communications platform.

Ch
Review №86

I LOVE IT

Ed
Review №87

This review is just for the tech support lady Ash. Shes rude. I needed help with something and she was getting frustrated with me like if I was supposed to know.

Mi
Review №88

Get the data to succeed in real estate investing

Information
1 Photos
88 Comments
4.7 Rating
  • Address:200 Baker St E #200, Costa Mesa, CA 92626, United States
  • Site:http://benutech.net/
  • Phone:+1 866-887-0206
Categories
  • Software company
  • Database management company
  • Real estate consultant
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Similar organizations