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Oilstop Drive Thru Oil Change
3045 Bristol St, Costa Mesa, CA 92626, United States
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Da
Review №1

Every time I come here the professionalism and costumer service is always the same high standard no matter who it is and that’s what I like that no matter what employee it is they all give the same top notch service today I was helped by Fabian and Jesse and they did a good job and very professional that’s why I always come here

Sa
Review №2

The best customer service! While you’re getting your oil changed, they walk you though everything that they’re doing. Super kind and everyone seems to enjoy working there. Would highly recommend!!

Ha
Review №3

I was really impressed by the service here. The technician/manager who assisted me (Cory) was friendly, hospitable, knowledgeable, and took the time to explain everything and show me everything they were doing to the car including the new materials I was paying for. It was very refreshing to see an auto shop be so forthcoming and Ill definitely be back next time. Reasonably priced, too.

Ba
Review №4

I always enjoy getting an oil change at oil stop. Your guys are always quick and thorough. The free drink is great too.

Ma
Review №5

Based off the stellar Google Reviews, I went to the Oilstop in Costa Mesa today for the first time. I was not dissapointed! They are very thorough and their customer service is awesome! Hearing them chatter out was actually entertaining lol. Plus, free beverages! Thanks to Christina and Fabian for great service!

da
Review №6

The first time I went I had to wait 25 minutes before anybody would even talk to me so I drove off. But I went back a week later they overfilled my radiator and left the clips off of my air filter. Great coffee

Al
Review №7

Went to Oilstop for the first time today for an oil change. Immediately, impressed with the customer service (free complimentary beverage) and organization of the place. I appreciated how the workers told me that they do not work off commission, so there is no pressure to purchase any extra products or services. When they asked me about purchasing an extra 10 things for my car, I did not feel pressured to purchase any of them. Plus, it seemed like they only recommended things that my car needed. Would definitely recommend and return for other car services.

Sc
Review №8

Love these guys! Great service, super friendly, very fast! I would drive back from CA just to get my oil changed from them. Thank you for taking care of everyones car needs and continuing to be open for full service during these unprecedented times. We appreciate you!

Ni
Review №9

I took my car here for an oil change, and my husband was with me (in the passenger seat). I appreciate that they directed all their questions and comments to me, as the owner/driver of the car, instead of to him. Even after I asked my husband for his thoughts, they continued to address me at every turn. It didn’t occur to me how rare that it is until after we left. Directing the relevant communication to the driver/owner is a great policy, and I’m very glad they adhere to it.

Br
Review №10

Ditto to all the 5 star reviews here. They for the most part service and check your whole car. They give you maybe a couple optional recommendations to your car that you can always decline. They even noticed last time I was here that I had a small nail in my passenger rear tire that they recommended I get looked at a tire store. Highly recommended if you want to take the best care of your aging car. Free drinks are always a bonus too.

Ap
Review №11

Glad I found this place. Great service. Highly recommend.

Ga
Review №12

The tech knew exactly the type of oil change I needed after asking me how many cylinders and year my car was. He seemed knowledgeable right off the bat . Oil change was done quickly and the staff were nice. The waiting area inside was clean and comfortable as well. but Ill be returning for sure.

Do
Review №13

Bryan and Colin run a great shop. They advise on what is needed with no pressure. They were both extremely professional and the value for the service is top notch. Fast too, the local Jeep dealer would take 3hrs to do what they did in 45 minutes including full inspection. Hats off to this location for excellent service.

Ke
Review №14

This is the best place to get your cars oil change done. Being in the car while the technician works on your vehicle and is explaining everything thats happening is a satisfying and enjoyable experience. While your oil is being changed underneath, meanwhile another technician is filling your tires to the correct PSI, lubricating your door hinges, topping off your cars fluids, washing your windows, ect, all for free!10/10 service. Wont be taking my vehicle anywhere else now.

Mi
Review №15

Everyone is always nice, efficient its fast its clean and its dependable!

Mi
Review №16

Excellent preventative maintenance for the vehicle and customer service!

tr
Review №17

Had a great experience here today! The assistant manager & his team were efficient, friendly and quick! I will definitely be coming back!

Le
Review №18

Great fasssttt service and great prices! Masks and plenty of hand sanitizer everywhere too! Thank you!Highly recommend Oilstop Drive Thru Oil Change.

Ti
Review №19

Five star service. I was offered a beverage while I waited. Greeted immediately. Really appreciated the efforts and teamwork of the staff. Ill be back for future services.

Ro
Review №20

AMAZING and professional. Pull up and wait in your car and they offer drinks for you! All the workers were so nice and they dont pressure you. WAY better then my dealership. I found my new oil change place.

Sh
Review №21

Very friendly and quick service, but they will definitely try to upsell you on every possible thing. Transmission fluid service, power steering fluid service, oil system cleaner, oil additive, etc. etc. They arent too pushy if you kindly say no, though. Ill be returning, with my pleasant not today thanks ready to go.

La
Review №22

You can chill in the car and do your thing... friendly staff..

He
Review №23

Been going out of my way to get my oil changes here for years, solely for the great staff. they’re professional, respectful, and overall chill af. thanks for good work guys!

Am
Review №24

I had a synthetic oil change done for my Jeep. Very professional staff. Fast. They also perform a 33 point inspection. Great Value. Complimentary Starbucks coffee and drinks while you wait.

Ma
Review №25

The place is great !! Ive never had to wait more than 10 min to get in... Easy in and out and stay in your car. Everyone is friendly with no pushy sales guys. Been going for years!

B
Review №26

Friendly, quick service. There were 5 cars ahead of me. They brought me a cold drink and the line moved quickly.

Ki
Review №27

Super great service, super efficient.

Da
Review №28

Wow!!!! Most professional and professional team. Probably the best service I’ve received in any establishment. Wow. I’m actually in the car now just in amazement how efficient everyone here is. Wow!!!!

Al
Review №29

This is the best place to get your oil changed. theyre super friendly, not pushy, and they get the job done quickly.

Ma
Review №30

Been coming here for a while now. All the guys are great and since I live nearby they all recognize my car whenever I cruise by. All the pricing is Transparent and up front. Seriously a great experience every time. Thank you guys!

Bo
Review №31

It my case it was convenient because its around the corner from my place of work. Also you dont have to leave your car. You sit and wait in your car while they are doing the oil change. Its nice that they offer you something to drink. Bottled water or a can of soda... 👍

ke
Review №32

Really top-notch service with customer care that is a rare sight in the times we live in. They do so much for you - even lube the door latch mechanism?!?! That level of detail is literally insane - NO other places do that. I will gladly bring all my vehicles here for as long as I can.

Lo
Review №33

Always very welcoming, great prices. Kind staff. Quick oil change.

Fa
Review №34

I drive from long beach for 3 years now specifically to make sure these guys take care of my car. Absolute pleasure to work with them.

Sa
Review №35

The guys here are honest and super friendly. They even offer you a variety of drinks while you wait. Best part is that you do not need to get off your car! They do recommend to do some special services if they think they are needed but they do not push them on you if you decline them. Honestly, this is a great establishment. Will be coming back.

Sh
Review №36

They are Awesome I love their services... They get started and get the job done right away and also keep you up to date about whats what about your vehicle!!!

Ch
Review №37

Great service without the super pushy upselling.

As
Review №38

Amazing service! I loved just comfortably sitting in my car watching them do everything. They show you what theyre replacing throughout the service, are very informative & polite. Ive always bounced around for oil changes but Ill be coming here fron now on

Ro
Review №39

They changed my transmission fluid $180 dollars cheaper than Nissan.. It was a good choice to pull in for an oil and transmission fluid change... Price was good..

Ro
Review №40

The service here is amazing. I used to go to Jiffy Lube. You could sit your car here. I can check my emails while they work on my car. And you get to see everything that theyre doing. Everybody is kind, greeted by Brian upon arrival, he was so kind and pleasant. They offer you beverages upon arrival and they show you where your oils at before before they change it. They dont pressure you into upgrading of services or products but they do tell you if you need additional items for your vehicle at your best interest. Humberto was wonderful, he was my service Tech and very knowledgable.

Ja
Review №41

I believe this is my 3rd year in a row coming to this Oilstop. Always professional staff and clean place. Attentive and knowledgable.

Mo
Review №42

The only place I will ever get my oil done!

Ja
Review №43

The service is great , I like to go their because they let you know what your car needs but what it needs to keep it in top condition, if you want the best and thorough work I would recommend Oil-stop ! ! !

Ta
Review №44

The service here was great. Very convenient, you dont even have to leave your car. They were quick and friendly. It felt like there was a bit of sales pressure, just because they were moving so fast, nothing too terrible. Would definitely recommend.

Wi
Review №45

Just the customer service alone was great. I was greeted quickly and informed the base cost and oil type for my card within minutes and offered a drink while I waited for drive-thru service. Humberto was especially pleasant.

Ni
Review №46

Why am I now discovering this place??? Amazing service! You have about 5 people working on your car walking you thru every step without pressure to add service. They even offer complimentary drinks while youre waiting in your car and complimentary car wash at a nearby car wash. Make sure you look for coupons or ask for current deals.1. GREAT SERVICE2. VERY EFFICIENT3. QUICK!!!!!

Tr
Review №47

Absolutely the best oil change service around! From the moment you pull up to the second you drove off you’re fully taken care of. The staff is friendly and courteous, and not sales driven. I’ll be going back without a doubt.

ra
Review №48

Always great service, get a free car around the corner!!!

Ra
Review №49

Best oil change experience I’ve ever had!

Jo
Review №50

Humberto and Adolfo provided excellent service and Collin the manager made the experience extra special!

Iy
Review №51

Superb customer service. I don’t think I’ve ever seen this high level of customer service from an oil place before. From the moment I pulled in, I was greeted and offered a complimentary beverage. The service was fast and the staff very professional. Will definitely be making this my go to oil change place.

Ma
Review №52

These guys are amazing. I’ve been getting my oil changed here for years, and refuse to go anywhere else. They’re fast and provide fantastic service at a great price. I can’t say enough great stuff about this Oilstop, and recommend them to anyone that’ll listen.

sh
Review №53

These guys really love what they do. Theyre fast. Theyre friendly. Very convenient service. I can get my oil changed on my lunch break. They offer you water or soda while you wait.

An
Review №54

I love the service- its way faster than the Pep Boys down the street. However, you pay for the service with a smile. It averages 15 to 20 bucks more, especially if during the 33 point inspection they advise you to replace the wiper blades or use a sealant of some kind. Just use your words and say no thanks and theres no pressure. Plus they top off all the fluids, check your tire pressure, and grease your door hinges. Plus, you get a free car wash and $10 bucks off your next oil change, so that helps.

Da
Review №55

Great customer service! I came for an oil change and was out in less than 30 min. The staff is fast, friendly and offer you a complimentary beverage. They offer you other services for your vehicle but arent pushy to sell. And free carwash. Oilstop will be my go to shop from now on.

Mi
Review №56

I had a great experience at oil stop a friendly hard working old school type of place thanks.

So
Review №57

Service was great but its extremely expensive. Walk in for an oil change that costs ~$40 at most places, leave paying >$100. Wont come back.

na
Review №58

Arrived and felt welcome at first. Waited in line and was asked what I was there for. Then asked for drink order. And to open hood.Waited more. Lady in Fiat roles up (appears to go through same process). She is brought her drink.Im still waitingAsked me to pull forward. Wait more.Fiat lady moved to new line. Guys start to look like theyre doing work on her car.Still waiting. Decide to leave.

S
Review №59

They always do a great job and offer discounts if you have your own oil/ filters. You get to sit and relax in your car while they work and bring you a beverage. They are always polite and professional when I come. Bryan is my favorite!

An
Review №60

Super professional. They dont try and scam you. Whenever I get my oil changed I get anxiety cause the guys always try and scam and take advantage of you. This place is super honest, nice, not pushy or anything!!!! Im really please with how the service is. Plus you get a free drink and car wash. Awesome job you guys!!! More oil places should run their businesses like yours. Plus when someone asks how good you are they all scream in sync really good. Really made me chuckle.

Jo
Review №61

It never fails. There always is at least one ONE STAR giving troll. Even on Amazon. Product is great as evidenced by 99% 5 Stars but one idiot goes off topic to rant on irrelevant issue to give one star. This is the best oil change place in OC!

Mi
Review №62

Quick service. Transparent & reasonable pricing for most stuff. No hard sell on additional services, but they offer plenty of them. You dont even have to get out of the car, they serve coffee, and you get a free car wash coupon too!

Na
Review №63

Brought my car in for a oil change. The customer service provided was amazing and I left satisfied with the work they did on the car. I highly recommend anyone to give them a try.

Cl
Review №64

Didnt know what I was getting myself into but let me tell you what, BEST EXPERIENCE I HAVE EVER HAD. EVER!! These guys were on point, SUPER PROFESSIONAL, SUPER SUPER NICE AND THEY KNOW THEIR STUFF!! THEY CHECKED EVERYTHING ON MY CAR. They did my tires, doors, windows you name it. If you need oil service I suggest you go out of your way to come here. Love this place!!!

Jo
Review №65

Super friendly! A+ Service! Above and beyond!

Ja
Review №66

Excellent service. Very friendly. They even lube the door hinges and wash your windows. They will try to sell you on several add-on services, but they arent pushy. Five stars if they ever let us opt out of the up sell at the beginning of each service.

Ni
Review №67

Excellent service. A++ top to bottom. Thanks guys!

Qu
Review №68

It was a great experience and the staff were friendly and quite enjoyable.

Mi
Review №69

Excellent service and very polite. They dont push services on you and they get everything done quickly. I also appreciate that they noticed I had cracks in my radiator, so I was take it to my mechanic for repairs before it failed on me. Highly recommend, especially for women who have had issues (like me) from those jiffy shops.

Br
Review №70

HONESTLY THE BEST HANDS DOWN!! WENT FOR A SIMPLE OIL CHANGE & RECIEVED SEVERAL COMPLEMENTARY SERVICES! THEIR SERVICE IS STUPENDOUS & BEYOND HONEST!

Ah
Review №71

I havent experienced an oil change place like this before. They are superb I cant believe this level of service for an oil change. Price is competitive too. Its a drive thru though so you may have to plan for some delay if they have a few people ahead of you, however it is well worth the wait.

He
Review №72

Very quick and affordable service. The staff are beyond friendly. Ive never been pushed or shamed into any of their services, they seem genuinely concerned with the care of your car. Great place.

Ja
Review №73

Totally blown away by the service here. Ive been taking my Lexus to the Newport dealership for awhile now but figured Id try out somewhere new. I paid half the price and got way better service than the dealership. Ill be coming back here for sure.

Ma
Review №74

When on a Saturday afternoon and was extremely busy. All the guys working were very attentive and did a great job.

An
Review №75

Fast, great service. Too expensive but when it comes to oil changes Im lazy and dont like to deal with disposal myself. I wish theyd stop up-selling crap but whatever.

Ja
Review №76

Its so nice to finally have a great place to get my oil changed. I will never go any where else again! Superb customer service, low pressure on replacing parts you can tell they really do have my best intrest not theres. Would highly recommend.

Pe
Review №77

Very friendly great service very professional 💯

An
Review №78

I friggin love this place! The staff are always go above and beyond and its like watching a show watching how they all seamlessly function together as a unit 💕

Mi
Review №79

I liked that they knew what they were doing.. very polite. They were not pushy what so ever unlike other drive thru oil place cough cough Jiffy lube

1G
Review №80

First I got to say that the service is second to none here. Very polite and they go out of their way to take care of you.

Jo
Review №81

These guys are amazing!! Absolutely excellent service, super friendly, free beverages while you wait, super good work on your car. Highly recommend.

NY
Review №82

Theyre usually good if you have alot of time. You cannot expect oil being changed in 15 minutes like the other guys say.My first visit, it took about 35 minutes and i did not have enough time so this time i made sure i had more time which was also not enough. I got there at 9:10am and out of there 10:07am. I told their employees i need to leave at the latest 9:53 and the employee told me it would be done before that.It was getting too late I told them i wanted to just pay and leave asap but one employee said he cannot take the credit card it has to be the other guy.That other guy comes and Im begging him i need to leave because my little ones class is already over and i absolutely have to go pick him up. Instead of trying to accomodate the clients request this guy is asking about my windshield wipers performance and if Im satisfied with it. Ok. Seriously at that point i was wondering if these guys were robots or something for about 0.3 seconds.Are you kidding me? Im late more than 10 minutes to pick up my little boy!!!Anyway my point is. If you have limited time-especially under 1 hour- then think again. Everytime i have to tell them how much time i have, and i end up always late. And all they do is smile and repeat like a robot.여기 일하는 사람들은 다 빙쌍임요...

Jo
Review №83

Expensive and sneaky sales might have damaged my cabin airfilter rats lol I have not rats

Ch
Review №84

If you like being hassled to buy things you dont need then this is the place. I will not be a returning customer, Im not stupid enough to fall for things like replacing clean air filters and fluids. Took over an hour for a simple oil change. Wait was 40 minutes just for one car in front of me because the staff was busy trying to sell customer in front of me services. The bill for oil change was $113, might as well have gone to a dealer.

Ed
Review №85

Great service. No upselling, no pressure. The guys are always nice and the service is thorough. I take ALL of my cars here. Top offs are free.

Tr
Review №86

Really is fast and easy. Great staff!!!

Ro
Review №87

5 Stars - Everything 5 Stars - The employees at Oilstop in Costa Mesa, CA were, in every manner of speaking, true professionals. Thank you.

Ru
Review №88

These guys are outstanding......so fast and efficient. I was there for an Oil Change, and it took, maybe 25-30 min. So professional, and courteous. Just an AWESOME experience.

Ke
Review №89

Everyone was friendly and the service was quick. Thank you!

Co
Review №90

Great service, and cheaper than valvoline! They even threw in a free car wash and topped off the fluids, along with a free soda/water. They also replaced my tire caps that valvoline stole from me on my last visit!

Ni
Review №91

Service was incredible. Staff were personable and transparent about optional services. Will definitely come back.

Mu
Review №92

Oil light came on between oil changes and they topped me off. Great, Thank you

Ed
Review №93

Really polite and professional service, no pressure, kinda pricey but worth it.

St
Review №94

Quick and easy! Thanks guys!

Ve
Review №95

Great service, no pressure to buy additional services and very efficient team.

Sh
Review №96

No pressure, great people!

Va
Review №97

They got me after program when i was in hurry next day... like always and everyone... and i was keep postponing the oil change, so i was really happy that they got me, thx guys!

Ri
Review №98

Holy sh.. is this place for real. Best service ever. Best prices. I will never ever go anywhere else.

An
Review №99

The employees were courteous and efficient in their duties.

De
Review №100

John, Lorenzo, Collin all have been there for at least 5 + years. Great team and been going here with all of my cars. You pay for what you get.

Information
29 Photos
100 Comments
4.7 Rating
  • Address:3045 Bristol St, Costa Mesa, CA 92626, United States
  • Site:http://oilstopinc.com/oil-change-costa-mesa/
  • Phone:+1 714-434-8350
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Toilets:Yes
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