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CPR Cell Phone Repair Costa Mesa
2801 Harbor Blvd Suite E, Costa Mesa, CA 92626, United States
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Za
Review №1

My iPhone XR was cracked and needed a new screen. I was looking at multiple places and noticed this one was high rating. Now I know why it has such a high rating. The guy was super nice and gave me a good price for the repair. I definitely recommend this place if youre in need of a screen repair.

De
Review №2

They fixed my iphone 7 screen. literally phones as good as new. theyve got a professional setup, with ticket numbers etc to give you accurate estimates of how much time itll take to get the job done. appreciate it!

Na
Review №3

This place saved me with both my iPhone and iPad. Repaired them to new in just a few days and a incredibly reasonable price. Friendly and professional staff. Highly recommend!

C
Review №4

My phone was stuck in fast boot mode because of the button being stuck. It was fixed immediately for a very reasonable price. I highly recommend this place.

St
Review №5

Friendly and helpful staff. I needed my screen changed on iPhone 11. I would come back if I need to have my phone repaired again.

Ja
Review №6

I went to CPR after going to uBreakit first, uBreakit tried charging me 250 bucks for a whole phone repair when I just wanted the thing to turn on, Jairo at CPR got it turned on and working in ten minutes and didnt even charge me. Super friendly business, will definitely return in the future repair needs

He
Review №7

It was my first time doing business there and I think it was a great experience very good service!!!

Ma
Review №8

Fair prices, quick service. I had my screen replaced on my iPhone, great customer service!

Ja
Review №9

Brought an iPhone in for a charging port issue after calling the location. The staff was friendly and checked the phone issue. While checking, the staff identified that the port was gunked up and proceeded to clean it. When finished I asked for the total and was told it free of charge. All my phone repairs will go here now.

D
Review №10

Aaron is a great technician! Excellent customer service, highly recommended!

Te
Review №11

Great service...friendly staff! They are very knowledgeable!

Da
Review №12

I was having major issues with my cracked iPhone. I wasted my time going to the Apple store because I didn’t have an appointment. Aaron and Jairo had me in and out in less than 20 minutes with a phone that now functions properly. Thanks guys!

An
Review №13

Excellent! Friendly and fast service. And super hygienic:) Cleaned hands before taking my phone, then cleaned my phone too before giving it back. Highly recommend!

St
Review №14

I would definitely NOT recommend it.When I got there, the employee was rude and not polite to start with.Then I told him I had called & asked if they could replace my battery, they said they could but they wouldnt warranty the battery as it was not theirs. So I asked if they carried this kind of battery for my phone, and he said no. So I added, well, this is why I bought a brand new battery, because I knew you would not have it.I asked him if he was familiar w/ my phone & would be able to replace the battery, he said yes, charged me $50 and told me it would take 2 hours.I came back 2 hours latter to find out that he had broken pieces of my phone and never said he was sorry for it!! Seriously!!?!?I checked if the finger print was still working and the speaker. Everything, but the broken part seemed to work, till a few hours later, when my phone start to restart itself and even shut down even if I was in the middle of typing a text and I realized I couldnt restart it.I plugged it for a few minutes and try again. It would restart and shut down again.. no matter if I had 94% battery left or 75%.. the phone keeps shutting down and restart itself.There is definitely something wrong.I asked people I know in IT and they told me, that it sounded like the person who switched my battery didnt connect everything properly.I paid that guy $50 for ruining my phone!I am NOT happy at all.

Ba
Review №15

The guys were great. They quoted me $69 over the phone to repair my phone.. When I got there they noticed dirt in my ear piece and simply cleaned it at no charge. They could have charged me the $69 and I would have never known the difference. Very refreshing to see nice and honest young men these days. I highly reccomend them!!!

Pa
Review №16

This cell phone repair business was the 3rd one I tried. First two said it couldnt be fixed. As someone who doesnt back-up (yeah, I know), I was going to lose all my pictures, videos and contacts. Jordan went the extra mile and not only fixed the phone - saved all my stuff. Highly recommend this store for laptop, cell and tech support needs.

Te
Review №17

Fixed glass on phone immediatelyPicking up mini on MondaySuper nice and co-operative

Ki
Review №18

I bought an used iPhone 7 from them not too long ago. Soon after I purchased it the home button just stopped working. I took it back to them and they did acknowledge that the phone was defective. I had to wait for days for a replacement phone to arrive while using an useless iPhone 7 and then I had to transfer all my pictures and set up my contacts all over again which was annoying. Be careful when buying a phone from them. You might be in for an unpleasant surprise. At least they took care of the problem

Ju
Review №19

Great customer service. Helped me with my issue

Yu
Review №20

CPR IN COSTA MESA IS THE BEST SHOP EVER to repair all technical equipment (cellphones, tablets, laptops, etc.). I wouldnt trust anyone else to repair my cellphone. All their techs are very knowledgeable, but I however, I mostly dealt with Jairo. He is amazing!For all your technical needs, you must go to CPR in Costa Mesa; youll be ecstatic that you did!

TM
Review №21

Extremely helpful and quick with repairs. Very happy and satisfied with the service I received for my HP desktop.

Mi
Review №22

I took my Note 8 into to have the back glass repaired and they did an awesome job! Everything looks great and the customer service was top notch! They definitely earned my business!

Sh
Review №23

The BEST!!!Thanks CPRLife Savers for My Phn

Mi
Review №24

Went in for a screen protector replacement, they went the extra mile to insure the fit was perfect. Several covers didnt fit right and they tried multiple packages to get it right. Great store.

ef
Review №25

I regret so much coming here! I took my iPad and this Jairo guy took nearly A MONTH attempting to “fix it.” Also, I hated the fact that he never once called me to update me on anything. I had to be one calling every few days to find out what was going on. He said he called me one time but he’s full of sh#*t. In the end he said he could not repair it. I had to call him to find that out. I feel like he would have kept it more days if I hadn’t called him. So this whole thing was just an incredible waste of time and money. I get that during this time some businesses are short on employees but I still think that taking a month just to tell me he couldn’t repair my iPad was a bit too much. If he’s overwhelmed with work there could at least be one more person working. In conclusion, I strongly suggest people to go to another location. Don’t waste your time and money like I did. There are plenty of other places to choose from. This one is a major let down

Sc
Review №26

Fast professional with a fair price. They also have a good selection of cases. Would highly recommend. My phone was done in under an hour.

Mo
Review №27

Jairo helped me out and did a spectacular job! I like that he took his time and made sure the new screen was perfect. His friendly service will definitely bring me back if anything else happens to my phone

mo
Review №28

Great fast affordable service!

Ca
Review №29

The nicest young man. So very helpful. I left so happy that he completely took care of my phone. Amar is very brilliant at his business.

Na
Review №30

Terrible service so far, I have been here three different times trying to have my phone repaired. They did not order the part they needed the first time, second time the part was wrong, and now I have been waiting 5 days to hear news if I will ever get my part. It has been weeks of back and fourth. Would not recommend.Update: After writing this they called me first thing in the morning and have done their best to make sure my phone can be repaired as quickly as possible. While I was frustrated they have done a lot to show they care and are working with me which is awesome!!

Ha
Review №31

I have a fairly new laptop and dropped it and cracked the screen being that its a higher-end computer I wanted to have it fixed. Stopped in CPR they gave me a reasonable quote took a few days for them to get it and then a few hours for them to fix it and no issues yet a few days later from the little experience Ive had I would highly recommend them.

Gu
Review №32

Great place---deserves 7 stars. Fast service , quality work fair priced.

Ka
Review №33

Good experience, shattered my iPhone screen & Jairo was able to repair it within an hour for a very good price! He was professional, quick, and nice. I recommend 100% coming back again if I ever need repairs

Ja
Review №34

Highly recommend Digital Doc in Costa Mesa. We took our Galaxy S6 Edge in for repair because it wouldnt charge. The tech troubleshot the device and replaced the charging port board, while we waited. Couldnt be more pleased. The cost was fair and the service was great.

Su
Review №35

Friendly, efficient service - analyzed what I needed to get my computer back up and running and did it so that I could go back to using my laptop with no glitches!

Ce
Review №36

Extremely happy with their service! They repaired a Lenovo laptop/tablet that had a cracked hinge and screen cover. I didn’t think it was repairable, but they were able to order the new parts and repair everything within a reasonable time frame. The laptop is used for business purposes so it was very helpful and convenient to have it repaired quickly. Staff are professional and they have a great notification system (email/text) that lets you know when the device is ready for pick up. Highly recommend them and will be using their services again in the future.

Ja
Review №37

My cell phone had water damage due to some excessive sweating from the gym, and as a result my entire front LCD screen was blurred. The shops location was very convenient since its right next to Orange Coast College, and the staff was exceptionally helpful. William especially illustrated superior customer service as he had my phone fixed and working perfect in only 1 hour! Awesome service and I will refer friends here without a doubt.

Zi
Review №38

Great pricing for phone repairs. They were $30-$40 cheaper than every other place I went to for an iPhone 7 Plus cracked screen repair. They even finished the repair in less than 20 minutes. I know they have multiple locations, but this was the closest one to me. Highly recommend.

Vi
Review №39

They replaced my damaged screen protector quickly and professionally

Ty
Review №40

Omar and Jairo were great. Very patient and informative. Took the time to explain things to me thoroughly. They even spent 30 minutes trying to help me with my phone even though they were unsure they’d be able to help

Ru
Review №41

I could not have been any happier with my service thanks to JairO and shane Thank you so much for everything that you help me out with today will be seen you guys real soon Their service was quick fast and friendly theres no other place I would rather get a phone or repair my phone or Tablets Keep up the great work thank you

Ka
Review №42

The best service ever! Not only they fix my water damage phone they did it at a very affordable Price in just in one hour. I will definitely be coming back for future repair services and will highly recommend them to anyone needing any type of tablet iPhone or any phone repair

Ex
Review №43

I brought my HTC 10 in for a new battery. I had read that replacing the battery on this phone often resulted in broken screens, so I was apprehensive. But great care was taken in the process, and my phone was returned unscathed. Im very happy with the service and definitely recommend this place for your electronics repairs.

Ca
Review №44

Came in on Black friday with my samsung galaxy S7 screen blacked out and wasnt sure If i was going to be able to ever see my data again. Not only was I able to see my data again but was able to change out the outer parts of my phone for new ones and keep my data the same. All this took less then 2hrs and was very affordable.Life savers for sure!Thank you Jairo, your the man!

Mi
Review №45

These guys helped when I damaged my iPhone screen. They have me a quick, no hassle quote and fixed my phone in 30 minutes. I got a text on my other phone when they started and as soon as they finished. Overall, Im very satisfied with their service and would highly recommend them.

Je
Review №46

These guys are the real deal. Phenomenal turnaround time on my broken iPhone 6s camera. They get the job done and put their customers happiness above all else. Definitely going to be recommending them to anyone that needs their electronics professionally repaired.

La
Review №47

Very sharp and able to explain things to me so I could understand and make choices. On time and very reasonable pricing!

Jo
Review №48

They did a fantastic job

Je
Review №49

Jairo and Jordan were mine and my toddlers heros today. The were able to get a broken changer out of the ipad port within minutes. I had taken the ipad to another repair shop that wanted to charge me $150. These guys were super nice and didnt charge me a penny. Best customer service . thank you again Jairo and Jordan!

Jo
Review №50

Working with Digital Doc has been a great experience. Their customer service and support is top notch. These guys are true professionals and I would highly recommend them to anyone. Keep it up guys!

Da
Review №51

They were very profesional and informative. Did a great job and garuanteed the work. Clean professional storefront with very knowledgable staff.

Da
Review №52

Called in 30 minutes before closing just to make sure they were open. Arrived 20mins till and was told he would not be able to look at the phone and come back another day. If someone calls and you’re so busy maybe let them know you won’t be able to see them if they come in. Wasted my time and gas to this location. The guy looked so preoccupied, he didn’t even care to service me and let me leave my phone there.Update:Contacted by the staff and was serviced at a different location. Great customer service. Changing 1 to 4 Stars.

Fe
Review №53

The phone repair was done professionally. An impediment was the fact that the ordering and arriving of the replacement part (Samsung S8 back plate) took over two weeks, the replacement part was not an original OEM, therefore it had to be re-ordered, and I had to drive four times back and forth because of various reasons. Other than that, I would still go to them for repairs in the future.

Sa
Review №54

Jairo was amazing. He fixed my water damaged phone. I took it to the Apple store first and their best recommendation was to replace the whole thing. I just came back from a trip from Thailand and Australia so replacing was not an option also it wouldve costed me 250$. Thanks for fixing my phone and saving my memories! I highly recommend.

Pa
Review №55

This guys are AWESOME my IPhone 6 was declared dead by the Apple Store. But this guys Revived my dead IPhone. I highly recommend this place... 10 stars for you guys😘

Or
Review №56

Really Happy to have my phone back ☺️👌🏽

Br
Review №57

Did a great job at replacing the screen on my iPhone 6. I dropped it and broke the entire front. When I got home, I realized that the earpiece wasnt working and I couldnt hear calls. Brought it back and they fixed it in 10min free of charge. Very nice and helpful.

Ma
Review №58

I was traveling in Orange County recently, flying out of John Wayne airport. My galaxy S4 charge port stopped working, and I had limited time to get it fixed while there. These guys had the part in stock, got it fixed same day, and were very professional and reasonably priced. Plus they were close to the airport so I did not have to drive far. My phone is my lifeline and I could not charge it! These guys took care of me and I had my phone back while I grabbed a burger next door at the Habbit Burger place. They offered my temptered glass, which I know is a must-have to protect my phone, but I plan to trade it in for a new phone next month so did not opt for that.Pros: fast, professional, reasonably priced.Cons: parking is tight, but there was extra parking in the lot next door

Be
Review №59

This shop has it all. Offered my friend a great price for her phone. I would also recommend them for repairs

Ca
Review №60

Great service, Shane was extremely knowledgable, fast and friendly!

To
Review №61

Had trouble with my HTC U11 charging. Hiro and Jazz diagnosed and fixed the problem quickly while explaining the issue in a clear manner. Good guys, I will definitely return.

He
Review №62

I’ve been coming here for roughly 3 years, it was formerly Digital Doc. The staff, management, and owners are the same, just a name change. Every time I go I have the fortune of having Jairo work on my phone. The first time I had dropped my phone from a ride at the OC fair, fortunately all I needed was a screen replacement. The second time, I brought my dad in because he was having trouble charging his phone, Jairo was able to find that the problem was lint where the charger plugs in. The third & most recent time I had accidentally dropped my iPhone X into the toilet, fully submerged. As any paranoid iPhone owner I took it in immediately & Jairo was great; he took it fully apart, looked for water damage and turns out I got lucky with no water. Prices have always been extremely fair, especially since these guys(Jairo) work wonders. If you take your phone to your carrier they won’t even touch it, immediately they’ll suggest tapping into your “insurance” which nowadays is almost a $200 deductible. I HIGHLY recommend if you ever have ANY phone trouble bring it here first, and look for JAIRO.

C
Review №63

I own a Sony Vaio computer that needed a new motherboard and Digital Dots installed a new motherboard for half less than Computer Greek ! My computer runs great and is still going ! Thank you 😊 Digital Dots !

Za
Review №64

Fast service. Their electronic notification system lets you know when your device is ready. They finished my screen repair ahead of schedule and priced as expected.

Da
Review №65

Very good customer service. Would definitely recommend.

To
Review №66

I was sent here by SquareTrade (where my warranty was from)for a cracked screen on my wifes Samsung S8. Squaretrade recommended that I call ahead of time to make sure that they have the part ready. The person I talked to took my claim number and got the process started and ordered the part, assuring me that the screen would be there. On the day we arrived to drop of the phone they had no record of me calling in with the claim number, and told me that they dont take orders for parts over the phone like that (contrary to what Squaretrade told me). So, of course, they didnt have the part. Now, Jairo did tell me that he would be able to go pick up the part that day and get the phone repaired before the close of business. I returned at 5:30 just as he was finishing up the phone, so all was good. I checked the screen, saw that it was functioning correctly and left, putting the phone in my cars center console as I finished running errands. I arrived home after 8pm and gave the phone to my wife. She tried checking her messages and noticed a message saying that there was no sim card installed. Lo and behold, the sim card and the tray that holds it were missing! Of course, this place closes at 7pm so I could do nothing until they opened at 10am the next day (what kind of business hours are 10-7 anyway??). There was 1 1/2 hours after I picked up the phone until they closed, they didnt notice a sim card and card tray sitting on their workbench in that time and called me to let me know they have it? My wife desperately needs her phone for business and this is making her work day a lot more stressful than it already is.I am writing this review at 6:30am knowing that I still have another 3 1/2 hours until they open so I can ask them... I can only hope that they have it...

Mi
Review №67

CPR Cell Phone Repair was fast and efficient in replacing my cell phone screen protector.

ma
Review №68

Professional clean and extremely affordable thank you.

Te
Review №69

Quick and easy to get a cracked screen shield replaced

Ga
Review №70

Excellent service, quick turnaround and very kind employees. Thanks for your help Austin!

Cr
Review №71

This was my first time getting a repair. I was very afraid but it was just a swollen battery that needed replacement.

Gi
Review №72

Very efficient! went out of way to get it right!

Da
Review №73

That they stand by their repairs is BIG, and the cost and outcome were excellent

La
Review №74

Jairo is the best!! My phone got wet yesterday and I thought it was the end...I was waiting at the door this morning and Jairo gave me some encouragement that it didnt sound that bad soooooooooo I left my phone there and a little over an hour later he called to say that all was well and my phone was working fine. As you know we all have such a special relationship with our phones that to be treated so professionally and with such honesty, the Digital Doc is to be commended. I will definitely take any of my electronics there and will pass the word to everyone I know. Thank you Jairo!!

Da
Review №75

Great service and price too.

K
Review №76

Service was excellent! Quick and easy!

Tu
Review №77

Got there at 3:30 and it has a sign saying will be back at 5:00 waisted gas and time call before you go in if you dont want that to happen to you

Lo
Review №78

Amazing service and excellent customer service! Phone screen was repaired within an hours time as promised.

Dr
Review №79

Excellent customer service.

Pe
Review №80

Quick and very professional and great service

Br
Review №81

Why did I have to pay $10 for a warranty item that shouldn’t cost anything.

Ny
Review №82

Great service for computer & cell phones in costa mesa

Ro
Review №83

Very Friendly and Service was great.

Ca
Review №84

Great customer service and fast service!!

VE
Review №85

The tech said a few hours. When I went in next day he said an hour. I came back an hour later and he said another hour. So technically more then 24hr+ to fix my I pad.

Sh
Review №86

Its fabulous

Al
Review №87

Fixed my charging port 10/10 service

Ri
Review №88

Get the job

Ne
Review №89

Nice customer service

me
Review №90

Page so they could put liquid gel on the screen and they told me that if the screen broke they would give me $ 260 for insurance to get another cell phone and it broke and they left me with that it was not registered and they blamed each other and they were not responsible

Information
100 Photos
90 Comments
4.6 Rating
  • Address:2801 Harbor Blvd Suite E, Costa Mesa, CA 92626, United States
  • Site:https://www.cellphonerepair.com/costa-mesa-ca/
  • Phone:+1 714-465-5380
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:11am–6pm
  • Tuesday:11am–6pm
  • Wednesday:11am–6pm
  • Thursday:11am–6pm
  • Friday:11am–4pm
  • Saturday:Closed
  • Sunday:11am–6pm
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