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Private Collection Motors Inc
849 W 18th St, Costa Mesa, CA 92627, United States
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Ot
Review №1

Very nice selection of high-end vehicles. I found a vehicle I wanted at a very reasonable price. Nick provided me assistance throughout the process of me selecting a vehicle and finalizing the purchase. He was very knowledgeable with the vehicle I selected, answering all the questions I had and making sure to research an answer if it was something he did not know for certain.

Da
Review №2

* READ THIS * So, this is my first time ever purchasing a vehicle without actually putting my hands on it and seeing it for myself, much less 2000 miles away. I traded in my 2014 GT500 with 2742 miles on it for a 2019 Shelby GT350 with 962 miles on it. From day one I was working with Tim and let me tell you his customer service and caring and understanding that I was so far away and he was honestly my eyes an ears meant everything. No matter when I called or texted he responded. I was never put on hold, never not had a message or call unreturned. If I asked Tim to check and see if the chin spoiler on the car was scratched, he literally laid on the floor and took pictures for me. He and his detail guy went over the car inch by inch to make sure there wasnt any damages or scratches we didnt know about. The process of my bank getting them the money took way longer for some reason than expected. Long enough that after 10 days we cancelled the check and overnighted a money order. At any time these guys could have sold this car out from underneath me, but didnt. IT DOESNT END HERE. During transport ladies and gents, the open car hauler my GT500 was on in route to their dealer was rear ended by another semi, separated the trailer and semi, flipped both, and all 9 cars burnt to the ground. Now this dealership was expecting to get a car that was in immaculate condition and make at least 8-10k with how the market is right now. With that being said, now they werent getting anything, and yet they STILL honored the sale. Still held on to the car for 13 days before they received the check. Told anybody and everybody that the car wasnt for sale. NEVER, NEVER have I had such a humbling experience with a car dealer and I literally have best friends I have bought cars for for myself and my wife over the past 10 yrs. Tims professionalism, trying to keep me calm and reassured they werent going to sell the car to someone else, to finally getting the new car shipped and delivered (BY A HIGHLY REPUTABLE ENCLOSED TRAILER) and the car being everything Tim assured me it was. Not a flaw, and Im totally in love with this car. Its perfect. Sorry this was such a long message but you guys needed to know just what Tim and this dealer did for me, and how well they took care of someone all the way in Tennessee. Tim, I wish there were more salesman like you. Keep up the amazing work. Youve got a true friend for life buddy.

Cl
Review №3

Nick made the vehicle purchase super simple, and stress free. He went above and beyond to ensure I had a pleasant transaction. Highly recommend! Thanks again

Ri
Review №4

I recently bought a car from Private Collection Motors and had an excellent experience. I had located the car on-line and worked with Nick Sowlati to close the transaction, which was all done virtually since I live in Maine and the car was in California. Nick sent me extensive videos of the car, copies of Carfax and other documents on the car, and even secured cross-country transportation for the vehicle. Nick was extremely professional to work with throughout, and very responsive. He made me feel like I was his only customer. I was very pleased with the car when I received it and would wholeheartedly endorse both Nick and Private Collections.

th
Review №5

Extremely Satisfied! Purchased a Range Rover from Nick. It was a smooth experience; no games, and he was professional throughout all steps. Next time Im shopping for a car, I will definitely be heading back here.

To
Review №6

Outstanding customer service. They will go the extra mile to ensure you are confident and satisfied.Ask for Nick for an optimum experience.

Fa
Review №7

This place managed to change my expectations when purchasing a car. Tim Marfori did a superb job ensuring that I knew everything about the car and offered a solid experience throughout the purchase process. He’s quick to answer all questions and is always very transparent. Even after I received the car and the deal was done, Tim helped me with various questions. Thank you for the solid experience.

Sc
Review №8

I purchased a 2013 Lamborghini Gallardo LP 560-4 from Private Collections Motors via the internet/phone. The process was quite easy, better than the last car I purchased online and by phone. Phil B. worked with me to get what I think was a fair deal for both of us, and had excellent communication throughout the process. The car arrived only a week after I paid, and it looked as good if not better than the pictures and descriptions from their site.There was a minor delay in my title being shipped, but Phil went out of his way on his vacation to still make sure it got sorted out quickly.These guys are the best, definitely dont hesitate if you are looking for a a luxury or sports car and are having the car shipped.

M.
Review №9

I worked with Timothy, and he took great care of me! He was not only caring, but very patient with me during the process! I initially inquired about a vehicle then told him that I would NOT pursue it. A few weeks later, I contacted the dealer again, and to my surprise, Timothy remembered me and said take your time?! Not only was I impressed that he remembered me and my situation, but he went above and beyond doing some research that I had asked of him. In the end, my dad and I went to visit the dealer, and bought the vehicle Ive been eyeing for quite some time. Im am very, very happy and satisfied with my experience with Timothy and Private Collection Motors! I definitely recommend them and plan to purchase another vehicle in the future!!!

jb
Review №10

I Purchased a Tesla from them and they were TERRIFIC. I had a couple issues after the sale and they took care of it 100%. I will definitely buy another car from them and will recommend them to anyone.

BW
Review №11

Timothy provided outstanding service as I was in the market for a Maserati Gran Turismo. His professional diligence and follow up were commendable. Although I ultimately purchased a model elsewhere, Timothy was exceptional to work with.

Ea
Review №12

Early this Spring I was looking to visit the LA area with the intent of buying a recent year low mileage Maserati GranTurismo. I did a lot of research looking online at the vehicles that were available in the area and made contact with a some dealers prior to my arrival. There were a few that took the effort to maintain contact and Elliott really stood out. He was very welcoming and even more so once I arrived. PCM has a really nice selection of vehicles to choose from, and with Elliotts help, it was an easy decision to purchase from PCM. Elliott was fantastic even after the sale as I had to depart overseas shortly thereafter. He took care of some additional servicing at my request and helped prep the car for transport and shipping overseas with incredible service and attention. Even after some delays with arranging shipping from Long Beach, Elliotts customer service was above and beyond the call of duty after the sale. I would definitely purchase from PCM again when the opportunity arises.

Gr
Review №13

We recently bought an SUV from Timothy Marfori at Private Collection Motors. They specialize in high quality, unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity. We have never bought a vehicle online without seeing it in person or let alone test driving it. The entire process from start to deliver of the truck (Cross County) was seamless. We would purchase here again because of their excellent customer service and high-quality vehicles. Timothy went above and beyond and took the time to walk us through the process and stayed in constant communication. Incredible first-time experience purchasing online. Top of the line service from Timothy and the whole Private Collection Motors team.Thank You,Greg & Teresa Binzer

Ch
Review №14

Very nice people here. I was interested in a vehicle they had but unfortunately it sold before I was able to get to it. They were upfront and honest and did not string me along or try to switch me to a different vehicle. I can appreciate that these days.

Ty
Review №15

This dealership is absolutely horrible. They placed a hard inquiry on my credit, agreed upon the purchase of a vehicle, sent me the purchase order and then when I contacted the salesperson about paying, I received no response and then the next day found out they sold the car to someone else. When I called and reported this, I was told a manager would contact me but to no surprise, no one reached out. Deceitful and unethical practices to say the least.

Mi
Review №16

Worked with Phil and he was great. We are so happy with our new car! We didnt even feel the need to haggle, it was priced right! No pressure situation made it very enjoyable. Thanks Phil - see you again in a few years!

Sh
Review №17

TERRIBLE SERVICE, DISHONEST, NON-RESPONSIVE...Avoid this dealership. I purchased a 2004 Porsche Turbo & traded in a 2004 Porsche Turbo with higher mileage in a transaction with their salesman, Ryan. I was VERY transparent with Ryan & took pictures of my car disclosing 2 issues: a small scratch (1-2” in length) on my car’s back right panel and a crack in the interior leather by the driver’s window. Ryan was appreciative, saying “that was fine”. I originally purchased my car from Park Place Motors, a very respected dealer in Bellevue. Ryan told me he knew the dealer as his mom had just purchased a car from them.I paid to have their car inspected with a shop they recommended (my mistake) & never received the report after repeated attempts. I did talk to the shops owner & was assured the car was “great”.My car had perfect wheel center caps & their car did not. Their car also has a 3-4” scratch on the back left panel. They did not disclose the scratch on their car. Ryan just repeatedly said, “perfect museum quality”. We agreed to swap my perfect center caps for their center caps that had the paint peeling. Not that big a deal but still an agreement. Next, how’s this for weird? After the agreement, Ryan emailed me EBay center caps listings with no text. I guess, implying to me to just go buy them on EBay?Anyway, Ryan shipped my car from WA to their dealership. I didn’t hear anything for about ten days. I was concerned since they now had my car and the difference I paid them for their car with lower mileage. They turned into ghosts. NO return calls from Ryan. After two more weeks, I got a call from Judith, didn’t know who she was & hadn’t ever talked to her. Judith asks for my banking information because she says she’s sending back my money. I ask, “why”? She doesn’t know why; could not tell me. Said she’d have my salesman call me. Guess what. Nope. Ryan did not call me. Another week goes by with me calling Ryan, repeatedly, no return calls. Not one. I finally got ahold of Ryan and he tells me they’re sending my car back to me, that it’s been repainted & they didn’t want it. Okay. I didn’t know that. Couldn’t they have communicated that with me?We negotiated a new price & continue with the deal & I send more money, a lot more money. I remind Ryan of the center caps to exchange before they ship their car. Ryan takes a video walkthrough of the car & states that NOTHING is wrong with their car, no scratches anywhere. He mentions again how it’s museum quality.After three weeks, my new car still hadn’t arrived. No responses from a Ryan when I repeatedly called to see why they had not shipped the car. No response, until the day they shipped it and Ryan left a message that it had shipped and was $200 extra to ship because they hadn’t been able to find someone to ship it and waiting had increased the cost. Guess who he expected to pay? Yep, me.Car arrived. Beautiful but w/ that big scratch and the paint pealing center caps. I called Ryan & left multiple messages until I got him & was told they wouldn’t pick up the extra shipping cost & that I had the report on the scratch. Wrong. Remember, I never got a copy of the inspection from their recommendation (again my mistake). Told Ryan at that point, I would do what I am doing now & write a review. Ryan could have agreed they should have communicated about shipping costs & disclosed the VERY large scratch that made it NOT “museum quality.” But no, nothing.Here’s where I REALLY get upset. This dealership & their “salesman” decide to NOT send the Title. Hence I can’t get my car registered for TWO months!!!! I have a car that I can’t drive. The DMV tells me, until I have a Title, no tabs. I call Judith repeatedly. She tells me that she’ll get back to me that day & she never returned a call. Ryan didn’t return one call when they were holding my title. I believe they held the Title because I told Ryan I was going to write this review.Finally, received Title. Got tabs. Love my car & never have to deal with them again. EVER.

Li
Review №18

Extremely frustrated with this place. This is my opinion but give your business to someone you can trust.. Many small issues happened.But there is one as a consumer you wont believe someone would do that. It is IMPRESSIVE!!! Bought a Tesla there. Didnt know much about the car but really thought it would come with a charger. Well it didnt. Got there Monday night then they send me home with a link to buy my own. Bought right away trusting it was the right one because where I live there are not chargers. Excited to get the charger, when it arrived Thursday night was not comparable to Tesla. Contacted the business to let them know because at this point I could not drive the car. I was told a Tesla charger (every Tesla comes with a charger) would be mailed to me in a very rude way. Then Saturday comes I was told I would not receive a charger anymore. The owner even sent me a picture showing the charger and saying look at the charger you wont be receiving Who does that? Pretends will mail u a charger, creates a label then cancels the label??? Any other business would want to help solve the problems. If I knew I would not get a charger I definitely would not have bought from there. There are NO chargers close to my house. Who sends home a lady without a charger knowing I drive about 100 miles a day and depends on the charger to go to work. I really dont know why someone would do that!Worst place I have ever dealt with. Even contacted better business bureau. You better STAY AWAY from them. Give your business to someone you can trust if something goes with your car. The Tesla I purchased there has many many issues. Be careful!!

Wi
Review №19

Friendly customer service and very experienced associates. Also,nice cars

St
Review №20

I was on the market for a Range Rover for quiet some time but after calling around dealer to dealer most sales guys made me feel uncomfortable. Timothy is too honest to be a sales guy, he even told me about a small chip before I went in. Thank you.

Bo
Review №21

Most hassle free car buying experience. Got a honest description of the car. Thanks.

Is
Review №22

My friend recently purchased a beautiful Tesla here. I was blown away by how cool and helpful everyone was even though the place was wall to wall collectable, high end cars. They have a few S class Mercedes that were very very reasonably priced too. So much to look at. Absolutely worth checking out.

St
Review №23

Im not sure these guys actually want to sell cars. I came in on the Lexus IS300 listed at $16,888 .already extremely overpriced. 15 year old Lexus does not hold nearly 60% of original value... I dont care how rare it is. At any rate, I gave a fair offer and apparently they overpaid for the car because Ryan & his unnamed mgr did not allow for any reasonable negotiation. They came back with $16k. Way too far apart on price, so I left and bought the same car (I thought they were rare and impossible to find??) closer to home and with an impeccable maintenance history. Oh and 1 owner as well. At any rate, dont expect them to negotiate or be reasonable on price and maybe you wont leave disappointed like I did. If youre trying to buy a used car, go somewhere that wants your business and will work for it.Also, Ryan never responded to my follow-up text prompting further negotiation. Like I said, they dont want to sell cars here. Maybe they should just turn it into an exotic car museum and charge an entry fee. Lol.

st
Review №24

They wanted to make a sale without BS Fees compared to another place I went to. Ryan you ROCK!!

Bo
Review №25

After years of being hustled and feeling taken advantage of by salesmen and dealerships, Private Collection Motors was a breeze to work with. Phil Braun was my salesman and made me feel right at home from introduction to driving off. Not only was he super knowledgeable, he didnt try to rush me into a sale. I came in knowing mostly what I wanted and put in months of research but Phil was able to go much further in depth and was super knowledgeable about his inventory and cars in general. Best dealership experience and will be returning to PCM for my next toy.

Le
Review №26

The private collection Motors inc. Is awesome place to buy a vehicle they have a wide selection and every vehicle is in pristine condition!

Ar
Review №27

Great service with a no hassle experience.Looked for my new car for a very long time, and once I found them, I quickly realized that they really offer the lowest prices on the market. Ive sent 2 people to them so far and will continue sending my friends their way.

Re
Review №28

Very excited about our new Jaguar.. Nicholas, Spencer and Judy..Thank you for the warm greeting and the professionalism that you display.. Awesome job ..hope to do business in the future and yes I will recommend this dealership.

Me
Review №29

We’ve recently purchased a Tesla from Amber and his team. Everyone was great to deal with. Such a beautiful selection of low mileage luxury cars, the only difficulty was deciding on which one. We’ll definetly be back. Special thanks to Ashley and Pedro too. They made the usual after purchase business a snap. We couldn’t be happier.

Gi
Review №30

Pedro whom i have know for 15 years, sold me the most beautiful car and i bought it from him with a phone call. He is terrific and most of all knows how to treat a client in a professional and kind most of all very responsible way. thanks pedro.

Mr
Review №31

Wonderful and easy experience!!! They wont let you down. My salesperson (Ryan) even helped me with the shipping. I will definitely buy again from them!!!

Jo
Review №32

Great place, great people. Amazing cars and a spectacular family owned business.

Ke
Review №33

Extremely nice inventory and quality people. Elliot was very knowledgeable about what was there as well as the pricing.

Ch
Review №34

Was sold a lemon Porsche Boxster that was falsely represented, and want to warn you all from buying from this shady dealer. I bought a Boxster from here and during the test drive felt the manual transmission had some issues but was assured it was nothing to worry about, and plus the car supposedly had a warranty so even if it had an issue it could get fixed. Unfortunately, barely a week later the transmission did in fact fail as I feared (my worst fear is buying a used car and having it fail right away). I went to a nearby Porsche shop, had to pay over $2000 to fix it, and the warranty did not cover it! This was just a week after buying it! I called Private Collection to see if they would help fix the situation and they refused to help in any way, claiming a failed transmission barely a week after buying is normal wear and tear. Let this be a warning to all that this place is super shady, and in my opinion, a scam dealer. Any reputable dealer would at least pay for half a repair like this when a car has a major failure only a week after buying it. There are so many places to find good used cars, its just not worth it to take a risk going to a place like this. - Chris.

Jo
Review №35

Excellent Experience!!! I purchase my BMW with Private Collection Motors. I am located in the mid west, so calling from thousands of miles away i was a bit hesitate to purchase. That all changed once i called PCM, they were very helpful. I was working with Ashley, she was awesome , being miles away, and being really picky, She made me feel so comfortable, she sent me pictures of anything i needed to know about my BMW. I know these are used cars and didnt expect perfect. But still wanted honest description of the car. Sure enough, when i received the vehicle, i went over the car with a fine comb. As expected, it was EXACTLY as described!!! I am extremely please with my purchase!! i will recommend all my family and friends to PCM. Thanks guys again Respectfully John

De
Review №36

Very good place and very easy people to work with to get some high end cars. I would buy from them again! P.S their cars are very nice

Jo
Review №37

Pretty unprofessional in my opinion, will not be coming back

Tj
Review №38

I have been in the market for a new car for a couple months and just recently got serious. With my pre-approval I was determined to get it all done in 30 days. I talked with a lot of salespeople. A lot. Nick is a pro and was heads above all of them. He is no-nonsense, and doesnt put you to sleep with schmoozie and scripted discussions. I would definitely recommend him to all prospective buyers.

Jo
Review №39

These guys are really great.I actually somehow made a mistake myself regarding one of their cars.They understood without making me feel bad.Low key guys and very professional.

mi
Review №40

Best selection of clean low mile Teslas in Southern California, by a large margin. Arber is a funny guy, that’s great to work with. Actually everyone was great. Very competitively priced too. Lots of beautiful cars, everything from collectibles to like new Rolls Royces. I was looking for a Tesla though. They had easily the best deals in town. Not just on one, but several. It actually was almost overwhelming. Very down to earth and easy to work with. If your budget is 9k or 290k, they have a car for you.

Ha
Review №41

I’m really really sorry for that. But let me explain,This 1 Star was for the customers service, not for the car at allI went to purchase a 650i black 2008 , car was very good condition and low mileage except a leack and touch up on the front bumper but the sales guy promised to fix it if I paid the full price. The interior super clean oh my god like new. Unfortunately there is a lady working there were very rude and talked to me like I’m coming to steal the car, I was trying to explain the car is over price regarding the year and Kelly blue book and she was arguing and giving me attitude. This can is 14/18 on Kelly blue book, but cause its super clean I offered 19k. And she was telling me no one uses kbb its just guide lol

Ma
Review №42

After a dismal experience at another used luxury vehicle dealer in Southern California I was delighted to find Kam at Private Collection Motors. I was apprehensive as I had been looking for a specific year of Land Rover and I knew exactly what I wanted. I found the one. Kam was fantastic to work with even purchasing from afar. The 5 stars is for doing everything he said he would without exception.

Jo
Review №43

Love my Mercedes G63.

Aa
Review №44

Excellent out of state buying experience. Nick, Judy and the entire team were quick to respond and delivered a premium product with ease!

Br
Review №45

Interesting collection of cars! Nice people to work with.

To
Review №46

Best dealership experience thus far... (and we have bought a lot of cars from various dealerships.) Kam was super easy to talk to, recommended the perfect car for my family. He could have made a larger sale (We wanted a tesla P85D+ for $90,000) but he convinced us to test drive the 2013 BMW ALPINA B7 for $85,000 out the door. He knew exactly what kind of car we really wanted before we did. I would recommend you to buy from him, I got an awesome deal and I will gladly be coming back next time in need of a vehicle.

Bo
Review №47

Dave got the best Cox and very good prices

Co
Review №48

Great collection, helpful service.

S.
Review №49

EXCELLENT DEALERSHIP/ Absolutely top notch buying experience!!! I can no praise praise Kam and Private Collection Motors enough - amazing service, and most importantly great people to deal with!!! I am not the kind of guy who usually writes reviews, but these guys really do deserve the credit!!!Having bought cars in many countries as well as throughout the US, I know buying a vehicle is never easy. Finding the right car, weighing options, facing constant uncertainty about whether the vehicle is in good shape, and finally, the whole price negotiating aspect where dealers more often than not use guarded word play and slight misdirection. It can be stressful and full of disappointments, no doubt...Private Collection is NOTHING like this. Honest, professional, and courteous staff who will go above and beyond to make it a pleasant and hassle free process for the customer. I live in Atlanta and bought a Porsche C4S without even seeing the car in person!! Contacted Private Collection Motors via phone and email, and got an immediate answer from Kam. He offered for me to fly out and pick me up, however I had a busy work schedule that week and could not make it.Kam remained very responsive to all my inquiries over the next couple of days, answering my text messages literally within 10 minutes every time. He walked me around the car, gave me all the details as far as previous maintenance, and took it to a nearby Porsche specialist for a PPI.So far, more than I have ever experienced in years of buying cars, let alone, when not being able to inspect it in person.Based on this I made a realistic offer and it was a done deal - no BS salesman strategies, no games of back and forth...just simple and straight forward without pushy, nonsense arguments to why the price should be higher.Kam sent me an UPS overnight with all the paperwork to sign with a return slip. Every single paper was labelled and the parts I needed to sign were highlighted. Great stuff!!!When my bank screwed up big time the next day...and Kam did not get his money for another week - No problem either! Even took his time to go on several conference calls with myself and the bank to figure it all out...The funds finally made it there and I had to get the car back to Atlanta. Once again Kam told me not to worry about shipping and that he would organized everything for me...and while I had gotten some quotes myself, my cheapest one was 200 USD more than his. Also, most shippers will required 48hrs to pick up the car..with Kams guy, the vehicle was up on a truck the very same day and on its way to Atlanta. WOW!! The guy keeps outdoing himself!!Car got here safe and sound in 5 days (basically 3 days before the actual date that was scheduled).Finally at home, and ready to register, I needed an additional piece of paperwork from Private Collection otherwise Georgia DMV could not title the car. Kam did another overnight and next days I had plates on the car. He texted all throughout the process and made sure I was satisfied with my purchase once I got to drive the car.Car is excellent...have not gotten to drive it much unfortunately, but took it out for a short 100 mile cross country ride. Could not be happier!!Once it is time to buy another vehicle, Private Collection Motors is definitely the first and only place I will be looking at. In this life full of little drams, Kam and his team really keep things into proportion and provide a personalized service that is unique, rare, and very special!!I would recommend them to anyone!!

El
Review №50

I purchased my Lexus RX400h at the owners recommendation 3 years ago. The car was in very good conditon and it showed up exactly the way it was described to me. I coudnt be happier with my purchase. Ive been driving the car everyday for the past 3 years and have not had any problems at all. I had a great experience and would highly reccommend this place. I will be bying my next car from them.

Sl
Review №51

Highly recommended,purchased vehicle from them,Thanks NICK,very promptly and profecionalSORIN

Da
Review №52

Really cool place with really nice cars.

Er
Review №53

Great selection of high end luxury, and sport vehicles.

Cy
Review №54

Great cars and great people.

Information
47 Photos
54 Comments
4.3 Rating
  • Address:849 W 18th St, Costa Mesa, CA 92627, United States
  • Site:http://www.privatecollectionmotors.com/
  • Phone:+1 949-791-2167
Categories
  • Car leasing service
  • Bentley dealer
  • Car dealer
  • Used car dealer
  • Mercedes-Benz dealer
  • Porsche dealer
  • Tesla showroom
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–6pm
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
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