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ExperTec Automotive Costa Mesa
1934 Newport Blvd, Costa Mesa, CA 92627, United States
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Am
Review №1

I have to say this was one of the best experiences I’ve had as a new customer. Everyone involved in the process was extremely helpful and honest. I felt well taken care of and they were great at keeping me informed. Their driver who drove me home and back to the shop, who I unfortunately forgot the name of, was great to talk to, had a great attitude, and made a positive impact on my day. As did Matthew and Matt who worked in the front. Like I said, the whole process was great! I’d definitely recommend this place to anyone and everyone who’s looking for a good mechanic shop.

Ju
Review №2

I moved to California with my 2003 Chevy Silverado. I learned about the need to get a Smog test here and went 2 different places because they were close to where I lived and go quoted all kinds of things that needed done on my truck before it would pass the smog test. I just had to wait because the prices were too high. So, then I did my research and read reviews and went to ExperTec Automotive in Costa Mesa. It was worth the drive to take my truck there!!!! They are professional, fast and I could tell that they were not ripping me off. I got the things that needed fixed done on my truck to pass the smog test for a fraction of what other places quoted me. So thankful to have found these guys and this place! Shout out to Chris particularly for being so great to communicate with and for explaining things in a way that I understood! Even the lobby was super clean, comfy, free coffee and water and super relaxed.

Ke
Review №3

Excellent customer service. Very honest and will never try to sell you things you dont need.

De
Review №4

Incredible service from beginning to end. I got an oil change and was in and out in 30 minutes. I also have a list of recommended repairs given at the dealership. They advised against them and said they were not necessary at this time. I appreciate the honesty and will be back to this business.

Da
Review №5

Loved being able to make an appointment for oil change and tire rotation. Will be back for more of my cars care.

Li
Review №6

Great service all around! At other places in the past Ive felt pressured/scared into having repairs that werent necessary but they dont do that here! Theyre honest, kind, and provide quality work. I feel like Im taking my car to a family friend and not a business.

Ka
Review №7

Hands down best auto shop. Took my car in for a timing belt and water pump with some other stuff too. Matthew Montoya from the front office was awesome in keeping me updated with the progress after I dropped it off, answered all of my endless questions, and was very competitive with labor costs. They finished my car so much faster than I expected. Their mechanic Sal went above and beyond with my baby, and took the time to really dial in my alignment. Matthew went over all the numbers with me and explained everything so I could understand. Ill never take my car anywhere else, and neither should youEdit: Huge shout out to Gary too, these are the friendliest, most honest mechanics Ive ever come across!

Ri
Review №8

A friend referred us to Epertec 3 years ago & it’s been such comfort to finally found the best auto repair shop I can fully depend on and trust. Manny is the best Serice Advisor ever he listens to me about concerns and noises I’m hearing with my car and they figure out what’s wrong and fix all. They never suggest fixing things that don’t need fixing and that’s a big comfort. They have their customers backs. Gary and his whole crew are professional and pleasant. Thanks

Ju
Review №9

The shop, Mechanics, and Supervisors, are clean. I would say to expect the same prices and times for repairs.The difference is the quality. The aforementioned are easy to deal with and you’ll get all the information you need and ask for.The location can’t be beat given they’re at the entrance of the 55.

S
Review №10

This place has been great about getting me in within a day or two and the prices are good. Having the loaner car for free was super helpful too!

Pe
Review №11

I have never been here before. I searched and searched for a place to take my car. I used to go to another shop but they changed management and when I went there they were rude and clueless. I had been going there for 5 years. So I found ExperTec. What a nice place. And I left my car and it was fixed for less than what I used to pay. The guys like their job and what they do. This makes a difference because you know they care.

Ky
Review №12

I was having car problems and decided to take my car here based on the good reviews. All of the staff was extremely kind and professional. I just moved down from Alaska for school and it was important for me to find a trustworthy business. The crew ran a diagnostic test on my car and were very thorough. When a problem couldnt be found they didnt even charge me for the test. If I continue to have problems I will most definitely be coming back.

Pa
Review №13

Excellent Automotive repair shop. Had to have the catalytic converters they were very professional and very reasonable priced. Finished the repair in less than a day. Very friendly and explained everything that needed to be done. Highly recommend for car service.

Er
Review №14

Excellent service, fast, professional, great prices, friendly. I will recommend them to all my friends and family.

Ch
Review №15

Gary and the guys at ExperTec take good care of my car and have always been fair and honest. I appreciate that if I need something, they always try to accommodate me as quickly as possible. Yesterday for instance, my car window failed to close.....called Gary and, although they were busy he told me to come on in. Gary got my problem fixed and off I went! I APPRECIATE how special they make me feel.Thank you so much!!!!!****Mike, thank you for those times youve driven me safely to and from work!!! :)

Je
Review №16

Regular customers for oil changes and other major repairs. Always done on time, great prices and great work. They even honored a warranty repair from the Huntington Beach branch with no issue at all. Don’t search any further - just go there.

Do
Review №17

The most recent visit to ExperTec met the same very positive experience that I had previously experienced. Amazingly, Gary (the manager on duty) welcomed me by my first name as soon as I opened the door to walk in. He must have quickly put in my license plate number as I pulled into my parking space and up popped my name. To make that effort to personalize my visit was very impressive. They analyzed my issue with the car and gave me a call and quote within two hours and had the car fixed the next day (I dropped the car off at about 4:00 pm, so a next day fix was completely expected). Overall, the professionalism and mechanical expertise could not be better. I will definitely be using ExperTec for any future car issues.

Ba
Review №18

Our Chevy Express work van was stalling and we couldnt figure out what was wrong with it. Gary and Matthew repaired the vehicle in less than 24 hours. Excellent service, I highly recommend ExperTec. Thank You ...

Ke
Review №19

Always enjoy going to them! Great service, great prices, great people! With every visit, they try to work with me and my budget to get the work done. Never had an issue where I needed to come back for mechanic work on the same problem they just fixed. Highly recommended!

C
Review №20

The Team was welcoming and very attentive. The service was prompt and the Team Supervisor provided updated information on the additional services provided on site. I will continue to have my car serviced there forSMOG CHECK, this is my 2nd visit for service and will thoughtfully consider additional services as needed. Thank you.

de
Review №21

Wow...oil change for 27 bucks !! with coupon. and tire rotation included..best deal in Costa mesa

He
Review №22

Always precise diagnosis of the problem and quality repair at reasonable prices. ExperTec is fast, efficient, and affordable with great friendly customer service.

ka
Review №23

Came in because I received a coupon in the mail for an oil change and smog check. Lucky for me I needed both! I made an appointment (per the recommendation of another review) I showed up a bit early, and they took my car in pretty quickly. The fellow at the front was courteous, the waiting room was comfortable and the service was done in under 90 minutes. I was told that my brakes were toast, but was not pressured into fixing them immediately, which I appreciated. I’ll be coming back to get that fixed and think I have found my new mechanic spot!

Ed
Review №24

Chris and the team took great care of us...hooked us up with the best deal on our oil change, including the current free wiper blade promo, and waived the diagnostic fee on our check engine light when it was discovered the issue was covered under our warranty, even though that meant repairs would now be done at the dealer. They were professional, friendly, and took great care of us. We usually go to another shop up the street, but there is no comparison with the service...we will be back for sure!

Wa
Review №25

Regular customers for oil changes and other major repairs. Always done on time, great prices and great work. They even honored a warranty repair from the Huntington Beach branch with no issue at all. Don’t search any further - just go there.

Te
Review №26

Came in today after my check engine light came on and was lucky enough to be helped by Anthony. He was so friendly and explained everything to me so that it was simple to understand and I did not feel swindled, as you easily can with mechanics. He even looked at my car right away because I had work. Overall great experience, thanks Anthony!

St
Review №27

Had My smog check and everything was great. In and out quickly with no hassles. Everyone was professional and kind.

Be
Review №28

We are always happy with the people and work at this place! They are kind, helpful and honest. We haven’t gone anywhere else for our cars since we first used them a couple years ago!!

Co
Review №29

Love this shop. Walked in and was met by service advisor Matthew with a smile and good morning. Lobby is very welcoming was asked if I would like coffee or water. The service techs are great and took care to keep my car clean and did a great job on the work. Thanks Expertec.

Ti
Review №30

Matt was super helpful! Gave me a courtesy call and explained each point of the inspection and was super professional. Would 100% recommend this place and will definitely be back in the future!

Ba
Review №31

These guys gave me great service and worked quickly. They diagnosed my car without trying to push for extra services too. I was looking for an auto place before but Im making this my go-to place from now on.

LD
Review №32

Best automotive shop out there....They went above and beyond, great workmanship, amazing customer service!Recommend

Ry
Review №33

Few things are more important than a go-to, honest mechanic.

St
Review №34

Friendly & Trustworthy. Anthony and his colleagues are very insightful and accommodating. Prices are fair too. Definitely my new auto mechanic.

To
Review №35

Very professional and thorough! i highly recommend Exper Tec for all your automotive repair and maintenance needs!

Di
Review №36

Always prompt and helpful! We appreciate the customer service and quality work.

Jo
Review №37

They promptly and efficiently diagnosed a weird electrical problem. I was back with my car in under 24 hours for fair price

Ji
Review №38

ExperTec has been one of my best experiences since moing to Costa Mesa two years ago. t feel like Ive known them for much longer. The really re the best.

Jo
Review №39

Everyone is professional and customer oriented. Employees should wear facemasks when interacting with customers to ensure customers safety.

Al
Review №40

I brought my car to ththis place and when I got it back the car is worse then when I took it in

Jo
Review №41

At the Costa Mesa location, I very much appreciated Matt assisting me to receive a credit on a set of 40,000+ mile tires that had quickly worn and then acquire and mount a new set.

Ja
Review №42

Professional and very helpful team. Good value work completed quickly.

Br
Review №43

Customer service needs some work! And theyre really expensive!!!

Ba
Review №44

4 years and going, Gary and his team has always been friendly, professional, and on top of all my car needs. Thanks guys!

Do
Review №45

They do excellent work and always make you feel they really care about you. Always enjoyable experience

Pa
Review №46

My car was taken care of. I feel like Expertec cares about their customers.

Br
Review №47

Great prices and very nice staff! The only place I go to for my car.

Bi
Review №48

Very happy with the oil change service they performed. Done promptly, while I waited and at very fair price.

Sh
Review №49

Went in for an oil change today on my break from work, process was fast and easy! (Even on Friday@ 4pm). I appreciated the honest + realistic analysis of the Multi-Point inspection. Lastly I was very pleased to not experience any pressure to buy unnecessary services, unlike the competing oil change places that usually overwhelm people. Will definitely come back in the future!!

Sh
Review №50

Honesty is most important, especially when you are trying to figure out what is going on with your car, what is wrong, etc,, ExperTec is definitely a reliable place for auto care. Great Customer Service and excellent work.

La
Review №51

I found these guys to be super friendly, Honest & fair, they offer a shuttle service that really helped out with nice drivers, only thing missing was a Cocktail!

Ke
Review №52

Ill keep it short and sweet. Competent shop.

ma
Review №53

The service was great and fast. The employees were knowledgeable.

Sc
Review №54

Great service. Everything was smooth and easy. Thanks

La
Review №55

This was my first visit to the new Costa Mesa location and the experience was just as positive as my experiences with the Huntington Beach location. They are friendly, professional and go out of the way to give great service that is always affordable. The lounge is spacious and clean and they even had a courtesy workstation set up with a computer. Awesome experience!

Le
Review №56

Got my car smog check here recently. I was among the first to arrive on a Thursday morning, and it was done within 10 minutes. Dont recall ever having a smog check done that quickly before.Be aware that their smog technician doesnt work everyday, as I initially arrived on Wednesday morning to do my smog check but was told that was the technicians day off, so I came back Thursday morning. Call ahead the day before to check to make sure that when their smog tech is there (the shop hours are 7:30AM-6PM, but the technician was only there from 8AM-3PM).

ma
Review №57

I cant say enough about the staff at this establishment. They went beyond the call to assist with my dilemma with my car. They restored our belief that there are still reputable businesses in costa mesa. We will be returning for sure!

Ch
Review №58

This place is great! It has a well stocked lounge full of snacks and beverages while you wait. The lounge itself has a workstation that makes it convenient to get work done while you wait.I have been here twice and have not had to wait long to get an oil change done. Staff is very friendly and is available to answer your questions.

ja
Review №59

Ive taken my 2005 Mazda into them twice now ever since my mechanic went out of business and I couldnt be more pleased! The owner of our company actually recommended them to me and they go above and beyond. Gary was constantly in contact with me regarding what needed to be done and came up with solutions for my limited budget and they took care of everything. After fixing my car the second time I took it in there was a very small sound that I couldnt figure out what it was so I immediately called Mitch and he and another worker insisted on driving down to where I work, since I was unable to leave work at the moment, to take a look at my car and it was immediately fixed on the spot, ABOVE AND BEYOND CUSTOMER SERVICE!!! Ill never take my car to another place and will recommend Expertec to all my friends, family and co-workers, I couldnt be more impressed!! Thank you to all that work their for caring and doing fabulous work, it is so very appreciated!

Ti
Review №60

Worst place to take your car, I will bet you get told you need struts, and an alignment.

Ry
Review №61

Brought my MINI to ExperTec Costa Mesa for an alignment after finding them online. David was extremely helpful, offering advice and suggestions over the phone before I even came in.I just put new tires on after the old set was balding really badly in the corners on a low mile car (under 20k). Turns out a combination of alignment issues was probably contributing, and ExperTec was able to correct it. They even started out offering to check the alignment free before making any corrections.Service was fast and very fairly priced with no up-selling, they just helped me understand what was needed. They also have a nice waiting area and amenities. Will definitely come here again and recommend to friends as they are trustworthy and down to earth.

Se
Review №62

Needed some tires on my subaru and a friend mentioned this shop opened close to my office. Service was great. They let me know about a minor leak but put no pressure on me to fix it. Said theyd be happy to give an estimate if I wanted one. Ended up going back to take care of it a few weeks later and they did it quickly. Very happy to have a good mechanic by my office.

Em
Review №63

Best automotive place! Asked for a few minor things done to my new car for its first check up since i got it, and hands down best experience ive ever had at an automotive place. And they where really fast too. Definitely coming back to this place!

Mi
Review №64

For nine years I was taking my car to the dealer. Every oil change have ended up with couple of hundreds more since they found some must do maintenance treatments. That become very expensive and annoying. It was hard for me to look for a new shop, believing the best treatment for my car is at the dealer, so I kept going, paying those ridiculous prices. Two years ago, a good friend recommended me to try ExperTec. I must say - they are wonderful! Their customer service is friendly and very informative, their prices are extremely reasonable and their recommendation are only the one that are really needed. The environment is very warm and most important trustful! Now I know that Im in good hands.

sh
Review №65

I so much appreciated all the kind service and the information regarding my repairs needed for my vehicle. i certainly will make them my go to shop for necessary repairs.

Me
Review №66

I have been using ExperTec for my land rover auto repairs for over 10 years. Recently-I had an engine light warning that prevented a smog check and I thought I would save a few miles drive and use my local place. Big mistake. After two passes and two giant bills the problem was still not solved. I came to ExperTec and they were able to fix the problem in one day and they even went so far as to put gas in the car and drive it around so the engine light warning would be clear and they could smog it. I have never known an auto mechanic service that can match this company for skill and commitment to their customers.

Ka
Review №67

Great lobby to hang out in while you wait! Can you come decorate my homePlease? Very nice place and funny guy up front was entertaining.

Al
Review №68

My 2008 Toyota has 186453 miles. Been going to Expertec since it was new and now I didnt known if to keep or to sell. They guys gave me a list that wasnt too bad($1785) so I went for it.now my truck runs so good Im amazed!!!!Thank you Roy

br
Review №69

Great shop with great people. I was hearing a strange noise as I drove down the road and they said it was a broken bolt on my muffler. Quick cheap fix and I was out of there in no time.Thanks Rick!

Le
Review №70

Wow. Honest place. Single woman and not terrified to leave or to come to this place. Great service, great rates, good service. REALLY needed this.

Br
Review №71

Almost double the price as they are located by 2 others. chose anywhere else. the quality service is below sub-par

ro
Review №72

My Honda Civic broke down on the fry. called AAA the driver said he know this shop and that they do good work.as soon as a got there i knew he is right.David welcomed me and listen to me right a way.he offer me a loaner but i took there shuttle home.no less then 1 hour i got a phone call from them with the news.I didnt expect so much to be wrong with my car but after David enplane everything i end up doing it.($900). my car never run so good but i still wanted to make sure so i called the dealer came to find out Expertec was $358 less then the Honda dealer on the exact same repairs...I will be back and so will my friends...thank you Expertec

Jo
Review №73

We are Thankful our car is running normal again, thanks to the folks at ExperTec !!

Th
Review №74

Good experience taking my car in to Expertec.

Ir
Review №75

I got my back brakes and oil change and filter at a good price. Plus Gary was so nice and respectful.

Ke
Review №76

Came in for an oil change on Groupon, and they did and amazingly thorough job knowledge with the oil change but also all the safety checks with my car. Definitely will come back for future services and car repairs

Da
Review №77

Came in for an oil change and was done in no time. Complimentary water, coffee, and snacks! David helped me out and was extremely friendly and professional. I will be coming back!!

An
Review №78

Best mechanic in Orange County. By far. Fair prices and will work with your specific situation without up-charging you.

Cy
Review №79

I drive over 20 miles to Expertec, to have my car service. Gary is the best General Manager is OC. Their work is excellent and very professional.

R
Review №80

Great place for car repairs. Very trustworthy.

Jo
Review №81

Been coming here since January of this year BEST SPOT IN OC fast efficient and always upfront on current vehicle problems. THANK YOU

St
Review №82

Courteous, offered a loaner car, decent prices, no pressure tactics, clean and professional, quality work.

Ed
Review №83

Fast, Friendly, Accommodating.

Ri
Review №84

Groupon synthetic change good deal no quart limit no extra fees get it when groupons got a %20 off thing going

E
Review №85

Gary was genuinely nice, and took care of business in half the time that I expected!

Ra
Review №86

Matthew was great

Br
Review №87

Great service

do
Review №88

The best

C
Review №89

Excellent service

om
Review №90

Great service

Ti
Review №91

Expert pros

Information
30 Photos
91 Comments
4.8 Rating
  • Address:1934 Newport Blvd, Costa Mesa, CA 92627, United States
  • Site:http://experteccostamesa.com/
  • Phone:+1 949-645-7722
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–4pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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