Were dealing with frustration and anger because Trillium Family Services denied care to our child after she was assaulted at their facility and I reported the incident to police. Parents - please learn from our mistake, and dont trust this organization. Their internal investigation of the crime is faulty and they refuse to discuss fixing it. Their CEO stated to me in an email that Trillium is not a good fit for our child. Really? Its the largest provider in the state of Oregon. No, he is a liar covering up the truth of their negligence. They have no reason to deny service, after it was their idea in the first place. Their Board Chair Mike Larson also refuses to even tell me how to appeal to the board. Their receptionist was directed by one of the VPs to route all calls to her only, and then that VP refuses to answer.This is a scandal, and has been reported to the Joint Commission and to DHS, who is forwarding it to a licensing review board. Trillium was investigated last year after a severe incident and falsified reports. When they do something wrong they cover it up and stonewall you. Please carefully review their Google reviews, and the news reports about what has happened in the past. Were trying to get our story out there too.There used to be more negative reviews and I see those have been removed. Im doing everything I can to expose this organizations practices in order to protect kids. KEEP OREGON WELL.

The staff are caring and thorough. The people here are professional, knowledgable in their field and overall deeply care about the well-being of the kids in their care.

My son has had 2 stays at Trillium (in several of the units including Sequioa) and I can say there is LOTS of room for improvement!! Some skills trainers I feel are very unfit for these types of kids, I also think they could use more training on approach and how to have compassion/empathy. We have had issues with my child meds being with held from him for unacceptable reasons, often the units are dirty and unsanitary, we have had issues with security systems not working and were reported for weeks before they were fixed, issues with staff not responding to alarms and staff does not always communicate well with the parents. On a good note they do have some awesome doctors (kudos to Dr.Hudson), awesome therapists, amazing in home skills trainers and a outstanding family support worker! Trillium can be a good place for at risk children, just needs some work.

The biggest building on the property is for the kings running it and the children are only allowed in a small portion with a side door. Ive spoken to two employees after I was released many years later and theyre manipulating paper-work for insurance money, essentially committing many millions of dollars in fraud every quarter. There are no day-patients for very long as its more profitable to bring them in to a live-in status....I really cant easily elaborate how sick this place is, for one supposed to be taking care of the sick.I had a psychologist act unprofessional and yell at me, he shoved my psychological exam at me and told me to read the results myself in a loud and aggressive tone. I of course started immediately crying because of how much stress I was under being held captive here. The psychologist felt offended by a 16 year old... A grown man with a doctorate in psychology was offended by a 16 year old... Yaknow, this reminds of the renowned psychologist Carl Jung. Mr. Jung once said its very important to hold a professional demeanor with your patients at all costs.Multiple people have killed themselves there because of how careless and horrible the experience is. I was punched in the face and spit on by two patients here. It has a slight prison mentality to it.They generally cut every corner possible to turn a profit from the mattresses to the staff. Living here has been one of the most traumatic experiences of my entire life to this day, and no one heard my pleas. I think only going to jail, prison or being kidnapped could be more traumatic. It was like being held-hostage, kidnapped, solely for a corporations profit. Looking back if I could do it again being homeless would of been a better option, thats how traumatic this experience was for me. Yes, being homeless in an Oregon winter and hitchhiking to California would of been a more positive experience.If any parent is reading this PLEASE, try to communicate more with your children and what theyre going through. Psych-wards in hospitals are professional, this place is a literal nightmare.If you want to throw your kids anywhere but your home and say fix him, then this is a great place. Theyll take your insurance money, your kid is gone, everything is fixed. Who cares what your kid goes through, hes no longer in your space and thats what really matters at the end of the day.They do look for things that are wrong, as well as cause things to be wrong for reason to keep you there. I was put into withdrawal of Clonazepam which causes intense anxiety and then admitted for anxiety. They later put me BACK on Clonazepam almost immediately. The psychiatrist pretended he didnt hear me when I brought up the notion of withdrawal symptoms in-front of my parents. He also diagnosed me with an eating disorder which I dont have, then sent a nutritionist to talk to me (we didnt talk since I didnt have an eating disorder) so they could bill my insurance once again every step of the way.I think the total insurance payout was a $250,000 for something I the patient refused every step of the way, and even many years later I confess that it was a very traumatic and unnecessary experience.

Caring staff